Best Professionally Monitored and Installed Home Security Systems of 2024

If you want a home security system that doesn’t add to your to-do list, professional installation can keep your schedule clear. Here are our personally tested recommendations.

Page Hero Image
ADT Image
ADT
SecureScore™: 9.2/10
After 150 years in business, ADT is a giant in the home security industry for good reason. They’re known for their professional monitoring.
877-959-7762
View Packages
Vivint Image
Vivint
SecureScore™: 9.1/10
When you want a system that does more than keep your home safe, Vivint offers a complete selection of smart home products on top of its industry-leading security equipment.
855-934-0535
View Packages
Xfinity Image
Xfinity
SecureScore™: 7.6/10
If you’re already an Xfinity customer for cable or internet, you can get a complete home security system with professional monitoring easily by bundling your services.
View Packages
  • ADT Product Image
    ADT
    SecureScore™: 9.2/10
    After 150 years in business, ADT is a giant in the home security industry for good reason. They’re known for their professional monitoring.
    View Packages
  • Vivint Product Image
    Vivint
    SecureScore™: 9.1/10
    When you want a system that does more than keep your home safe, Vivint offers a complete selection of smart home products on top of its industry-leading security equipment.
    View Packages
  • Xfinity Product Image
    Xfinity
    SecureScore™: 7.6/10
    If you’re already an Xfinity customer for cable or internet, you can get a complete home security system with professional monitoring easily by bundling your services.
    View Packages

Top 3 Professionally Monitored and Installed Home Security Systems of 2024

ADT Control Panel

  • ADT - Best Overall Professional System
  • Vivint - Best Home Automation
  • Xfinity - Best Bundling Options

Quick question: Are even the best DIY home security systems stressing you out because you know you’ll have to dust off the ole power drill? Well, there’s no need to worry with a professionally installed home security system. These providers handle everything from recommending a system and installing it to monitoring your home’s security day in and day out.

But, it’s actually hard to tell how good a provider is at installing and monitoring its systems without testing the system for yourself. Well, that’s where I come in. I’ve tested dozens of the best home security systems on the market to help you find the most ideal security system for your home. Let’s jump right in with some quick tips!

What to Look For in a Professionally Monitored and Installed Home Security System

  • Professional monitoring: A provider with a robust network of monitoring centers ensures your system is monitored even if your main monitoring center experiences power issues.
  • Installation quality: We’ve all had a bad technician before, whether it was a car mechanic or internet repairman. When it comes to your home’s security, you need a technician who knows how to maximize the coverage of your new security system.
  • Home automation capabilities: While not exactly necessary, integrating your security system into your home automation makes your home safer and your system easier to use.
  • Price: From equipment costs and installation fees to ongoing monitoring costs, always look at the complete cost of a system when comparing prices between providers.
  • Customer support: If you ever have an issue with your professionally installed and monitored home security system, you want easy access to customer support. You are paying a monthly fee for monitoring after all.
  • Reputable company: I always recommend paying close attention to the home security provider when comparing systems because low-quality providers can change the pricing of your monitoring quickly, which can put your system out of your budget.

Comparison of the Best Professionally Monitored and Installed Home Security Systems

System ADT Vivint Xfinity
Ranking 1st 2nd 3rd
Rating 9.2/10 9.1/10 7.6/10
Contract length 36 months Monthly or yearly Monthly
Installation type Professional Professional Professional
Professional monitoring cost Starting at $24.99 per month Starting at $39.99 per month Starting at $30 per month
Equipment cost Packages starting at $599 Packages starting at $449 Packages starting at $360
Smart platform integrations Alexa and Google Home Alexa and Google Home 11 smart home device brands
Review ADT review Vivint review Xfinity review
  • 1 ADT - Best Overall Professional System

    ADT Product Image
    SecureScore™ 9.2
    Customer Service
    8.6
    Value
    8.7
    Equipment
    9.5
    Features & Technology
    9.6
    Ease Of Use
    9.6
    SecureScore™
    9.2

    It’s hard to overlook ADT with its 150 years in business, leading it to become the most recognized name in home security. And I must say, ADT lives up to its reputation. Every time I get the chance to test one of its new products or features, I always get excited. From the knowledgeable technicians ADT sends to install the system to the home automation I always set up, I can see what makes ADT worth the premium price they charge.

    • Intuitive and easy-to-use app
    • 24/7 professional monitoring with nine monitoring centers
    • Cellular backup
    • SMART Monitoring technology for faster response times
    • 150 years of experience
    • Offers Google Nest Cams
    • Now offers DIY components via ADT Self Setup

    • Requires a contract; 36 months minimum
    • No DIY installation
    • Installation fee costs $99 minimum
    • Limited touch-screen control panel features
    • Equipment costs more than the DIY competition

    ADT Installation

    Even though ADT’s professional installation comes with a price tag of about $150, I must say it creates a smooth installation process. The technicians show up on time since that high price tag goes toward giving technicians the time they need for a successful installation. I saw this firsthand during my ADT installation. I was told to set aside two hours for the installation, but it only took about an hour.

    As for the installation itself, my technician was really helpful. He walked me through the placement of every security camera and sensor he installed, showing me what areas of my home were covered. Knowing exactly how my security system works and any potential vulnerabilities it has gave me some peace of mind.

    My ADT tech also customized the sensitivity settings on my motion sensors and helped me do an initial integration with Google Home. You can also get this same quality professional installation for your company with ADT Security for businesses.

    Pro Tip: Your professional installation can also include any ADT smart devices you buy with your home security system. So, if you struggle with home technology, you can leave it to the pros to install your new smart home products and connect them to your home security system. If you get lucky, your technician might even help you set up some basic automation.

    ADT Professional Monitoring

    One thing I used to not be able to look past with ADT is their high prices. Professional monitoring used to start at over $45 per month and that’s not even their most capable monitoring plan.

    But, in the last couple of months, ADT significantly dropped their price for professional monitoring down to just $24.99 per month for basic monitoring. It still comes with nine in-house monitoring centers spread throughout the United States, which makes ADT’s professional monitoring one of the most reliable in the industry. With the lowered cost, ADT’s pricing makes it one of the most cost-effective too.

    Of course, ADT’s monitoring options don’t stop at the $24.99 price point. They also have a more premium option called Essential + Video. Here’s a breakdown comparing ADT’s two monitoring plans:

    Plan Essential Essential + Video
    24/7 professional monitoring Yes Yes
    Full access to the ADT mobile app Yes Yes
    Automation capabilities Yes Yes
    Easy alarm management Yes Yes
    Live camera feed No Yes
    Cloud storage None Up to 30 days expandable to 60 days for an additional fee
    Price $24.99 $34.99 and up

    ADT Home Automation

    A few years ago, ADT ramped up its home automation capabilities with the release of ADT Command and Control, which replaced the old ADT Pulse system. This new system came with an updated user interface that makes it easy to leverage advanced automation features like geofencing and if this, then that triggers.

    I liked to combine these two features when I tested ADT by creating different automation depending on whether I am home or away. For example, I set my front door that had an ADT Security Smart Door Lock to automatically lock when my ADT Video Doorbell detects someone if I am away, but if I’m home, it turns on my entryway light.

    Another good aspect of ADT’s home automation capabilities is that the system runs on the Z-Wave platform. This wireless protocol allows smart devices to communicate with each other. While that might not seem like a big deal at face value, there are currently over 4,000 Z-Wave-compatible devices. And that’s what makes it a big deal. It really opens up your options for connecting all of your current and future smart home products.

    I will say, one issue I had with ADT for home automation was its lack of support for Apple HomeKit. Even though I’m not a big Apple fanboy, having this limitation can become a pretty big bottleneck for anyone who already owns a few Apple smart devices. This also means that if Apple comes out with a great smart home product that you want, it still won’t work with your ADT system.

    Did You Know? ADT offers one of the best return policies in the industry, even giving you six months to try the system. This gives you plenty of time to test out ADT’s home automation capabilities before fully committing to the system.

    Monitoring Options Professional only
    Installation Professional or DIY
    Smart Platform Integration Alexa and Google Home
    Equipment Cost From $499.99
    Monthly Monitoring Cost From $24.99
    Contract Length Three years
  • 2 Vivint - Best Home Automation

    Vivint Product Image
    SecureScore™ 9.1
    Customer Service
    8.9
    Value
    8.4
    Equipment
    9.3
    Features & Technology
    9.5
    Ease Of Use
    9.2
    SecureScore™
    9.1

    Vivint isn’t specifically known for its top-tier professional monitoring like ADT. Still, it delivers a well-rounded system you can use to automate your home. While professional monitoring and installation isn’t its selling point, Vivint still contends with the best. I recommend Vivint to anyone who wants cutting-edge technology and uniformity across all of their home products.

    • Wireless equipment
    • Advanced home automation and customizations
    • 7-inch touch-screen smart home hub
    • AI-powered outdoor, indoor and doorbell cameras
    • Professional installation service
    • Cellular monitoring with two monitoring facilities

    • Equipment can be pricey
    • Requires a contract up to 60 months
    • Short three-day cancellation window
    • Lack of pricing transparency on its website

    Vivint Installation

    There’s no question about it, the cost of Vivint’s professional installation is high. But, is it worth the premium price? With prices as high as $200 for installation alone, on top of reinstallation fees if you move, I need high-quality services to justify pulling that much out of my bank account.

    Off the bat, one of the things I had a bit of a tough time with was having to call Vivint for everything from picking out my package to scheduling the installation. While it made the process pretty smooth, I could feel my salesperson taking every opportunity to try and upsell me on the wide range of Vivint indoor, outdoor, and doorbell camera options. A simple “no thanks” got them to stop pushing for me. It wasn’t nearly as bad as when I had to call my internet provider.

    And, thankfully, every person I spoke to was extremely knowledgeable about Vivint’s products and home security in general. They gave thorough answers to every question I asked. My home security salesperson was even able to answer my questions about their solar products without transferring me to a different agent.

    When the day came for my scheduled installation, I was really surprised at how complicated the installation looked. The technician ran wires and cables throughout my home to hook up the system. He did a great job at hiding the cabling, which I appreciated (can’t say the same about ADT). It made the entire system look professional without taking away from the aesthetic of my home.

    FYI: You can usually get professional installation for free if you wait for one of Vivint’s Black Friday sales. Most years, they run a promotion that gives you a percentage off on all of your equipment and free professional installation. You’ll still need to pay a reinstallation fee if you move though.

    Vivint Professional Monitoring

    To be quite frank, Vivint doesn’t have the same robust system as ADT for professional monitoring. Instead of nine monitoring centers throughout the U.S., Vivint only has two – even those two monitoring centers provide award-winning service.1 So, it’s not that Vivint’s professional monitoring is bad, they just don’t have the same built-up network of monitoring centers as ADT.

    Previously, Vivint made up for only having two monitoring centers by offering monitoring at a lower price than ADT. But, with ADT’s recent price reduction for professional monitoring, it’s actually a bit less expensive than Vivint for most systems. ADT’s pricing ranges from $24.99 to $34.99 and up while Vivint’s pricing starts at $39.99 for professional monitoring. With that said, in my experience, Vivint’s prices are more negotiable than ADT’s. So, be ready for some haggling when you get on the phone with one of Vivint’s salespeople.

    >> Read More: Vivint vs ADT Home Security System Comparison

    Vivint Home Automation

    What Vivint might lack in terms of a robust professional monitoring network, it more than makes up for with its home automation capabilities. Vivint makes its lineup of smart home devices go way beyond what most home security providers offer by including:

    • Smart locks
    • Garage door controllers
    • Smart lights
    • Smart thermostats
    • Car guards

    This is more significant than just allowing you to buy security and smart home devices from one place. By creating smart home products as well, Vivint’s home automation capabilities give you full control of your home through its high-quality mobile app.

    Within the app is where you can set up automation for your home. For example, you can create an automation using Vivint’s smart locks, smart lights, and doorbell cameras. I set up a rule that caused my entry light to blink and my front door to lock when my doorbell camera saw someone past 11 p.m.

    FYI: On top of Vivint’s big lineup of products, it also integrates with Google Home, Amazon Alexa, and Nest Thermostats. This gives you even more options to add home automation.

    Monitoring Options Professional only
    Installation Professional
    Smart Platform Integration Alexa and Google Home
    Equipment Cost From $599.99
    Monthly Monitoring Cost From $39
    Contract Length 48 to 60 months
  • 3 Xfinity - Best Bundling Options

    Xfinity Product Image
    SecureScore™ 7.6
    Customer Service
    5.5
    Value
    6.5
    Equipment
    8.7
    Features & Technology
    8.9
    Ease Of Use
    8.3
    SecureScore™
    7.6

    Even though Xfinity is known as a telecom company, they recently started offering home security systems as well. While it might not be their bread and butter, Xfinity makes it exceedingly easy to pick out a system and a monitoring plan with three equipment packages and two monitoring plans. It’s also convenient if you already have Xfinity for your cable and internet. But, they don’t quite hit the quality I expect in terms of customer support or pricing.

    • Customizable Systems
    • High-Quality Equipment
    • Straightforward Options
    • Smartphone Controls via App
    • Single Bill Convenience for Comcast Customers
    • Optional Cameras for Video Features
    • 30-Day Money-Back Guarantee
    • Bundled Services

    • Two-Year Contracts
    • Professional Installation Required
    • Somewhat Expensive Monitoring
    • Extra Equipment Costs Add Up
    • Poor Customer Service Reputation
    • Only Available in Comcast Service Area

    Xfinity Installation

    When I’m looking at the installation process of a company, I consider the process to get to the point of installation. This includes things like picking out the parts I want, any onboarding calls, and, of course, the actual installation. Xfinity does all of these things exceptionally well, probably thanks to the years of experience signing up customers for telecom services.

    While you won’t get the individualized home security systems I reviewed from SimpliSafe, Xfinity takes a completely different approach. Instead, you choose one of three packages and then wait for your system to arrive. Then, technicians install the system for you. This takes all of the work of installing a home security system off your shoulders. 

    Personally, I like to customize my security system, but that’s because I’m a home security nerd. I don’t expect other people to want the same level of customization that I like, so Xfinity’s approach works for most.

    >> Learn More: SimpliSafe vs Xfinity Home Security System Comparison

    Xfinity Professional Monitoring

    As I mentioned, having two monitoring plans makes it easy to pick which one is right for you. If you have security cameras, you’ll want the more expensive plan. Otherwise, you can go with the cheaper one. Make sure to check out Xfinity’s bundling options to reduce your costs if you’re already a customer. Here’s an overview of what you get from both of Xfinity’s professional monitoring plans:

    Plan Home Security Home Security Plus
    24/7 professional monitoring Yes Yes
    Cellular and battery backup Yes Yes
    Customizable real-time alerts Yes Yes
    Xfinity Voice Remote control Yes Yes
    Cloud storage for up to a week of recorded video No Yes
    Searchable video footage No Yes
    Price Starting at $30 per month Starting at $40 per month

    While testing Xfinity’s professional monitoring, I found that they had a pretty standard response time of 30 seconds. By the way, that’s how long it took Xfinity to contact me and then dispatch first responders as needed. Even though that’s a standard response time in the industry, it stood out as relatively slow when I compared Xfinity vs ADT. If you keep an eye on deals and sales for Xfinity home security systems, you’ll be able to get a bit of a discount as well.

    Xfinity Home Automation

    Yes, I know. Xfinity doesn’t integrate with Google Home or Amazon Alexa. I was disappointed by this too. That doesn’t mean all hope is lost though. If you have an Xfinity Voice Remote, you can still control your home security system with your voice. This gives you the same voice control as Google Home or Amazon Alexa like arming your security system or turning on a specific security camera. I know it’s not quite as convenient if you’re already used to Google or Amazon’s system, but it still does the trick.

    In terms of actual automation, Xfinity integrates with a decent amount of third-party smart devices. Here’s an overview of the third-party devices that work with Xfinity:

    Equipment type Lighting Locks Garage door opener Thermostat
    Integrated brands
    • Caseta
    • Philips Hue
    • GE
    • Sengled
    • Lifx
    • August
    • Kwikset
    • Chamberlin
    • Nest
    • Ecobee
    • Cor

    Using your Xfinity touch-screen panel or the mobile app, you can set rules to automate your home with any of the integrated devices. I made a rule that anytime my alarm system is armed, the thermostat reduces the temperature of my home. The options I had for automation felt a bit basic though when I compared Xfinity vs Vivint’s home security system

Is Professional Installation for My Home Security System Worth It?

The days when you had to have your home security system professionally installed are gone. And when I review systems like abode that make installing the system myself as easy as applying adhesives to my door frames, it can seem like professional installation is just an extra fee. But, that couldn’t be further from the truth.

A quality professional installation includes a qualified technician to help you lay out your system maximizing its security coverage on top of the actual installation. This expert advice helps you make the most of your home security system. After all, most of us don’t spend all day, every day obsessing about home security like I do. So, this extra help goes a long way in securing your home.

How to Get the Most Out of Your Professional Monitoring

As much as I would like to tell you professional monitoring takes your home security completely out of your hands, it doesn’t. It puts someone else in the driver's seat, but you still need to stay involved to maximize your security. Here are a few things you can do to get the most out of your professional monitoring:

  • Regularly update your emergency contact info: Failing to update your emergency contact information will make it more difficult for your professional monitoring provider to respond to emergencies.
  • Submit schedule changes: Keeping your monitoring provider up to date on your current schedule and any planned vacations helps them see the difference between regular and suspicious activity.
  • Conduct test calls: Manually trigger an alarm every once in a while by yourself to test your monitoring service and make sure they respond quickly.

Do I Need Professional Monitoring for My Home Security System?

I know, I know. Adding another $20 to $50 monthly monitoring subscription can feel like a lot. Especially right after getting hit with the cost of your home security equipment, which easily runs a few hundred dollars. Or, maybe you financed your equipment to spread out the cost in monthly payments.

>> Check Out: How Much Does a Home Security System Cost?

It might seem expensive, but you’re also getting a lot from professional monitoring. There’s nothing quite like the confidence that comes with knowing a professional is looking out for your home’s security 24/7. And, how many incidents would your professional monitoring need to prevent for it to pay for itself anyway? Maybe one every 10 years? If you’re anything like me, those two factors make professional monitoring well worth the extra price tag.

Methodology: Quantifying the Quality of Home Security Systems

While my process starts by going down a deep rabbit hole on the latest releases and updates to my favorite home security systems, it doesn’t end until I’ve had at least a few weeks of hands-on experience with the system. I begin by deciding on systems to test. This year, I was most excited about testing ADT’s monitoring with its reduced cost. I wasn’t sure if it was going to impact the quality of their monitoring. Of course, I chose a few other systems to compare it against as well.

After researching dozens of systems, I ordered a few and waited for the big box trucks to arrive. Professional installation usually goes pretty smoothly, and this time around I was lucky that none went past their scheduled time. With my system installed, I started testing it out thoroughly.

I always set off several false alarms (I stage simulated burglaries) to see how the professional monitoring responds, and I integrate the system with my smart home devices. I then live with the system day in and day out, getting to know the features and tech. Typically, this takes a few weeks, but can sometimes take me up to two months to fully go through all of the ins and outs of a system.

Bottom Line

Sometimes you don’t want to spend the time installing and monitoring your own home security system. Whether you have a big house and installing an entire system would take hours or you just don’t feel like figuring out the optimal layout for your security cameras, professionally installed and monitored security systems take you out of the equation. This gives you the ultimate customer experience where all you need to do is buy the system and enjoy its benefits.

But, not every home security system provider gives the same quality when it comes to installation or monitoring. You’ll often need to sign a long-term contract before you can even try out the system too. My recommendations of personally vetted home security systems with professional monitoring and installation take the guesswork out of choosing a system as well.

Citations
SafeHome.org only uses high-quality sources to support the facts within our articles. Read our editorial guidelines to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.
  1. Vivint. (2021, April 19). Vivint Smart Home Named the TMA Monitoring Center of the Year for 2021.
    https://www.vivint.com/company/newsroom/press/vivint-named-tma-monitoring-center-of-the-year-2021

Rob Gabriele
Written By
Rob Gabriele
Managing Editor & Home Security Expert

As a home security expert and Managing Editor for SafeHome.org, Rob Gabriele has written and edited over 1,000 articles related to home security. His expertise is in smart home protection with thousands of hours of testing and research under his belt. Formerly a reporter and producer for the USAToday network, Rob has been a writer and editor for over 10 years. He holds a Master’s of Science with an emphasis on writing from the University of Montana, and he currently lives in Indianapolis, IN.