Vivint Home Security System

A Premium Security Solution With Advanced Smart Home Technology, Equipment and Features.

SecureScore™: 9.0 /10
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Editors Note:

Vivint has an active promotion: “$0 Activation + Professional Installation” Click here for more details. (last updated 8/10/18)

What Is Vivint?

Vivint Security is an elite home security company specializing in smart technology for homes and businesses. Formed as APX Alarm Security Solutions in Provo, Utah, in 1999, it was rebranded as Vivint in 2011, acquired by The Blackstone Group in 2012 for more than $2 billion, and has served more than a million households in the US, Canada, and New Zealand.

Vivint’s wireless equipment combines comprehensive security with monitored fire prevention and other environmental protection. Vivint also supports automation to give customers remote / online control of home and business features such as lighting, door locks, and thermostats. With some of the most sophisticated equipment around, each security system is installed by a pro.

Vivint Customer Survey & Reviews

As of August 6th, 2019 we’ve had 38 Vivint customers rate Vivint from an online survey. Below are their average ratings broken out in detail.

Vivint Customer Support:
Vivint Equipment & Technology:
Vivint Installation Experience:
Overall Satisfaction:

Key Features

  • Wireless & Cellular
  • Professional Installation
  • Intrusion Protection
  • Environmental Protection
  • Remote Control

What Sets Vivint Apart

Vivint is best known for its well-designed equipment and easy-to-integrate home automation. Even its most basic equipment package includes professional installation, the Vivint Sky app, and plenty of sensors. Vivint also stands out for using cellular-based systems, catering to both homes and businesses, and making contract exceptions for military families.

Features of Vivint Security

All Vivint packages consist of equipment, one of two monitoring plans, professional installation, and a 4- or 5-year contract. While Vivint equipment is required in order for Vivint monitoring services to function, you do have the option of buying your equipment either in a set package or a lá carte to more fully customize your home security.

Using a cellular connection for extra security, Vivint’s SkyControl panel lets you arm and disarm your system and control whatever equipment you choose. It also allows you to input unique user codes and watch live video feeds, and it even includes two-way talk so that if you accidentally trigger the alarm, you can let a Vivint rep know everything’s fine using the control panel itself instead of having to track down the phone you’ve listed.

In addition to all the hardware, Vivint systems come with a mobile app called the Sky App that is one of the highest-rated apps in both Apple and Google Play app stores. This software is loaded with features that essentially put the power of the SkyControl panel in the palm of your hand.

The app lets you remotely access the full depths of your system, giving you the ability to, say, program the timing on your motion detectors, or watch the live feed from your cameras. Not only can you be pinged when someone rings your doorbell, you can even talk to that person and unlock your door—letting, for instance, packages be safely stowed, or the babysitter into the house.

Mobile Alerts

In the event of a possible security breach or fire emergency, Vivint’s monitoring service immediately sends text alerts to notify alarm owners and their listed contacts, such as neighbors and relatives.

24/7 Monitoring

Vivint provides 24-hour security monitoring using high quality cell radio networks. Cellular monitoring is more secure than landline monitoring because it eliminates the opportunity for criminals to cut communication wires.

Wireless Equipment

Vivint security equipment is 100% wireless. It won’t cause your home to be cluttered with cords, and installation usually doesn’t require adding holes to walls. Equipment can easily be moved to a new residence.

Surveillance Cameras

Doorbell cameras stand out as Vivint’s most exciting technology. These let you view and respond to visitors using a mobile connection from anywhere in the world. Vivint also provides standard indoor and outdoor cameras.

DIY Installation

Professional technicians help ensure that Vivint security equipment is free of defects and set up properly. Installation may be available within a few hours of ordering your security service.

Smart Home Options

Vivint streamlines home management with an app for arming your residence, controlling lights, adjusting the thermostat and more. Voice recognition technology is among the options.

Disaster Protection

Smoke alarms are most effective when they’re monitored. For comprehensive home protection Vivint provides monitored smoke sensors in addition to home security equipment.

Remote Control

Keychain remote controls make it convenient to arm and disarm your system without using the touch screen control panel. Keychain remotes also have panic buttons that connect with emergency dispatchers.

Voice Response

Vivint has partnered with Amazon Echo to offer home automation equipment that responds to voice commands. Get hands-free control of your thermostat, lights, security system and more!


Ever wonder if you forgot to close your garage door? Vivint security can alert you when the garage door is left open. Vivint’s mobile app lets you open or shut the garage door from anywhere.

Vivint Pricing

Vivint equipment costs range from $599 to $1,789+, with financing available. Vivint’s monitoring plans are reasonably priced at $29.99 and $39.99 per month (plus an additional $5/mo. for each camera needing monitoring). Finally, professional installation runs between $50 and $200.

Vivint lets you choose between four different equipment packages and two professional monitoring plans, so what you pay can vary significantly depending on what you get and how involved the resulting installation becomes. You can also build and customize your own equipment package.

Vivint Packages and Cost

Vivint’s four equipment packages are listed below along with pricing. You can always add equipment to these bundles, though costs start to add up quickly. The Vivint SkyControl Starter Kit is another optional package starting at $599.99. This includes a touch screen control panel, two smart sensors, a motion sensor and $100 credit toward additional sensors. The Monthly Flex Pay Cost shown in the following table is for a 60-month contract period:

Vivint EquipmentHome Security System BundleVideo Security BundleSmart Home Control BundleSmart Complete Bundle
SkyControl Starter Kit1111
Smoke Detector1000
Doorbell Camera0101
Outdoor Camera0101
Ping Camera0101
Element Thermostat0011
Smart Door Lock0011
Smart Garage Controller0011
Total Cost$709.98$1379.95$1049.95$1789.92
Monthly Flex Pay Cost$11.83/mo.$23/mo.$17.50/mo.$29.83/mo.

Vivint Monthly Monitoring and Pricing

Vivint offers two professional monitoring plans, all which offer 24/7 monitoring, app control, live service, and tech support. The Smart Security Service plan costs $29.99 a month and the Smart Home Service plan costs $39.99 a month. Both require either a 4- or 5-year service agreement if financing the equipment. Your other option is to buy the equipment outright to avoid any contracts. See details about each Vivint monitoring plan in the following table:

Vivint PlanMonthly Price
Smart Security Service$29.99
Smart Home Service$39.99

Vivint Equipment Costs

Vivint offers a rich variety of equipment to provide a tailored home security experience. The following is a list of Vivint equipment and individual pricing should you choose to go a lá carte or add to one of the packages:

Vivint EquipmentEquipment TypeCost
SkyControl PanelControl$399.99
Door/Window Contact SensorSensor$50.00
Recessed Door Contact SensorSensor$50.00
Wireless Door Tilt SensorSensor$50.00
Wireless Glass Break SensorSensor$100.00
Garage Door Controller and SensorSensor$99.99
Wireless Smoke DetectorSensor$100.00
FireFighter Smoke Alarm DetectorSensor$100.00
Flood/Temp Home Disaster SensorSensor$100.00
Passive Infrared Motion SensorSensor$100.00
Wireless Carbon Monoxide DetectorSensor$100.00
4 Button Key Fob RemoteRemote$50.00
Panic ButtonRemote$50.00
Garage Door ControllerRemote$99.99
Vivint Smart DriveStorage$249.99
Ping Indoor 1080p Wi-Fi Security CameraCamera$199.99
Outdoor 1080p Wi-Fi Security CameraCamera$299.99
Vivint Doorbell CameraCamera$249.99
Kwikset Smart LockLock$179.99
Nest ThermostatThermostat$249.00
Element ThermostatThermostat$169.99

Vivint Installation Fees

All Vivint packages require professional installation. These fees are one-time and range from $49.99 for the most basic set-up to $199.99 for the more complex, and only in rare circumstances do fees exceed $199.99. Having your system installed professionally ensures that all Vivint equipment is properly installed and networked.

Vivint PackageMonthly Monitoring CostEquipment CostInstallation Cost
Smart Security Service$29.99Starting at $599.99Starting at $49.99
Smart Home Service$39.99Starting at $599.99Starting at $49.99

Current Deal

Get a Vivint doorbell camera, smart door lock, and online garage door control! New Vivint customers who choose to finance through Citizens Bank can avoid any upfront fees, with payments made over four or five years. Read all about the currently available Vivint deals and promotions here.

How to Order

When ordering your security system, you have the option of paying for equipment outright or in monthly installments via Vivint Flex Pay, which gives customers the opportunity to finance home security equipment and own the hardware after you’ve paid off the financed amount. Financing is subject to credit approval, but equipment payments can be seamlessly incorporated into your Vivint monthly bill. Vivint Flex Pay offers 0% APR financing on equipment and can be financed over a period of up to 5 years.

More About Vivint Security

Vivint Security systems use wireless technology for clean installation, which is always set up by a pro. Advanced features include voice recognition, a doorbell camera, and remote control for lighting and door locks. Most customers sign long-term contracts for cellular emergency monitoring, though Vivint makes contract exceptions for military families.

See our full review of Vivint here and our Vivint FAQs section to find answers to commonly asked questions about Vivint security systems.

Vivint FAQs

Does Vivint offer indoor and outdoor cameras?

Yes, Vivint offers both indoor and outdoor cameras. It offers a lightweight outdoor camera with up to a 40-foot range. It also features the Ping Indoor Camera that’s able to provide 10x zoom and outstanding 1080p HD. Additionally, the company also offers a doorbell camera for use outdoors.

Are Vivint outdoor cameras wireless?

Yes, Vivint does offer wireless outdoor cameras. It also has hardwired versions for those who do not want to worry about replacement batteries.

Do Vivint cameras require a Wi-Fi connection?

Yes, Vivint cameras run off a home’s Wi-Fi connection and network.

Does Vivint require a landline?

No, you do not need to have a landline telephone line to use Vivint home security. The company’s home security system operates using wireless connectivity.

What devices can I use to access my Vivint cameras?

A number of smart home devices working with Vivint cameras. Once you link them, you can connect Amazon Alexa devices, Z-Wave devices, Google Home devices, and Apple HomeKit components to your Vivint home security system.

How much does Vivint cost?

The monthly cost for Vivint’s monitoring services are based on the plan selected. The Smart Security Service starts at $29.99 per month. The Smart Home Service starts at $39.99 per month. Also, keep in mind that you can finance your Vivint equipment, which may add to your monthly cost if you decide to do so.

Do you pay for Vivint equipment?

Yes, you pay for Vivint equipment. The company allows consumers to customize the equipment they decide to include, giving you control over the costs. You can also finance the purchase of your Vivint equipment. If you sign a five-year contract, you do not have to pay for the equipment costs upfront.

Does Vivint require a contract?

Yes, Vivint does have contracts. Most systems require a four or five-year service agreement for financing your Vivint equipment. You can avoid the contract if you decide to purchase your equipment upfront.

Can Vivint be used without monitoring?

No, Vivint cannot be used without monitoring. The company’s professional monitoring service is a part of its pricing plan and subscription costs.

Can you use Vivint cameras without the monitoring service?

No, you cannot use Vivint cameras without the monitoring service. The company requires users to maintain the monitoring service in order to keep using the cameras and other equipment.

Reviewed By
Travis Goodreau
Safety and Security Advisor
Travis is a retired Burglary Detective, having tallied 5,000+ burglary and theft cases throughout his career. He also served as an Arson Investigator, where he cracked the case of a serial arsonist, and made the arrest and prosecuted the would-be bomber of ABC-7 Studio in LA. We couldn’t be happier to have him as a Safety and Security Advisor. Learn more about Travis here
Written By
Andrew Garcia
Lead Security Editor
As Lead Security Editor, Andrew strategically guides SafeHome and the resources we publish. He holds a BA in business, and has 10+ years of experience in content development. Today, Andrew edits and publishes articles, guides, and other resources to meet our rigorous standards. Learn more about Andrew here

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  1. Avatar January T. says:

    I love vivinit, there products are awesome and the install was very easy.

  2. Avatar Jennifer Andrews says:

    WORST SERVICE EVER!!!! Don’t waste your money

  3. Avatar Dorothy Schreffler says:

    I was a Vivint customer but dropped the service a couple of years ago. I felt that the monthly charge of $69+/- was too much for me on my limited income. I see that your rates are much lower now and that fits in with my budget. All of the equipment is still installed in my home but I think I need someone to come and check it out and see if all is well with it.

    1. Avatar Editor says:

      Hi Dorothy,
      We’re not Vivint, so you would need to contact them directly if you’re interested in restarting your service. Good luck!

  4. Avatar Kalson Ng says:

    Thank you for the great info
    are these prices in USD? I am trying to compare in Canadian but their site doesn’t have anything

    1. Avatar Editor says:

      Hi Kalson,
      Yes, the prices are in U.S. dollars.

  5. Avatar Stephanie says:

    This is the worst home security system. It just flat out doesn’t even work. And the customer service seems to be very skilled at kicking the can so your issues are never resolved.

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