Vivint Home Security System

Vivint's Security Equipment and Packages: Features, Plans & Monitoring Pricing

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Travis Goodreauhttps://www.safehome.org/security-advisors/travis-goodreau/

Vivint combines home security and sophisticated home automation features into one easy-to-use platform. We’re going to cover Vivint plans, packages, and costs in this guide (spoiler: quality comes at a price). But first, here’s a quick background on Vivint and how they are paving the way for the future of home security.

Vivint has been around since 1999. But in 2011, after receiving an injection of $2 billion from a major investment firm, The Blackstone Group, Vivint began to innovate smart home security systems.1 Their equipment is modern and well-designed. They offer every smart home feature and integration you could imagine, and you can control everything using their award-winning Vivint SkyControl panel and Sky mobile app.2

Vivint Equipment Package

Our Vivint Equipment Selection

With this in mind, it’s not shocking to learn that Vivint’s packages and plans are on the pricey side. For some, the benefits certainly outweigh the costs. So to help you make an educated decision on whether or not Vivint is right for you, we’re going to share all about Vivint’s equipment packages, monthly plans, and how much it all costs. We’ll also touch on some of the not-so-positive aspects of Vivint, as we want you to walk away fully informed.

Vivint Customer Survey & Reviews

Since we wanted to find out what actual Vivint customers were saying, we collected ratings from 38 Vivint customers in late 2019 via an online survey. The majority rated Vivint “five stars” in most categories. One-star ratings from a few unhappy campers did drag the averages down.

Vivint Customer Support:
3.68 out of 5
Vivint Equipment & Technology:
3.89 out of 5
Vivint Installation Experience:
4.03 out of 5
Overall Satisfaction:
3.87 out of 5

Key Features

  • Wireless & Cellular
  • Professional Installation
  • Intrusion Protection
  • Environmental Protection
  • Remote Control

Vivint’s Pricing

There are three factors to consider with Vivint’s pricing, including equipment fees, monthly monitoring fees, and the one-time installation fee. We’ll highlight each element here:

Equipment Fees
Vivint equipment starts at $599 and ranges upward of $1,789. But that’s if you pay for your equipment upfront without financing through Vivint’s Flex Pay plan. Comparatively, Vivint’s 60-month financing option is between $12 per month to $30 per month. This plan is affordable when broken into monthly payments, but Vivint’s upfront costs are more than you’ll pay with every other brand. At any rate, Vivint offers some of the highest-quality sensors, cameras, and control panels available.

Vivint Equipment PackageUpfront CostPrice Per Month
SkyControl Starter Kit$599$9.98
Home Security System Bundle$709.98$9.98
Smart Home Control Bundle$1,049.95$9.98
Video Security Bundle$1,379.95$23
Smart Complete Bundle$1,789.92$29.83

Monthly Monitoring Fees
Next, Vivint’s monitoring plans range in price from $29.99 to $45 per month, depending on the features you desire. We tested all three plans, and we have a couple of recommendations that we’ll share in just a bit. But for now, here’s a basic rundown of Vivint’s monthly monitoring costs. Keep in mind, these prices are average — maybe even on the low-end — compared to other premier home security systems.

Vivint Monitoring PlanPrice
Smart Security Monitoring$29.99 per month
Smart Home Monitoring$39.99 per month
Smart Home Video Monitoring$44.99 per month

Professional Installation Fee
Finally, Vivint requires professional installation that costs $99 for all plans and packages. From what we’ve seen, this cost is standard in the industry and certainly not a deal-breaker. After all, having your system installed by a professional technician will ensure everything is set up and networked properly. Also, Vivint is known for providing same-day installation.

When all is said and done, you’ll pay anywhere between $40 per month and $75 per month for home security and automation with Vivint. If you purchase the equipment upfront, you can pay as little as $29.99 per month for professional monitoring, as Vivint doesn’t offer a free self-monitoring option. Vivint charges a premium compared to the market as a whole. But when measured against similar high-tech systems, Vivint prices are par for the course, especially considering the features and technology. You can read more about Vivint’s features and tech in our full Vivint review here.

Pro Tip: If you purchase Vivint equipment upfront, the remaining monthly fee makes Vivint as cheap as some DIY systems.


Beyond those three main pricing factors, there’s one more cost factor to consider: Vivint’s add-ons and upgrades. We cover these equipment options below, but brace yourself, as Vivint gets expensive when you start customizing your system with extra devices. Thankfully, the upgrades and add-ons are 100% optional.

Vivint Equipment Packages

Now that we’ve discussed pricing, it’s time to learn what you get for your money. Vivint offers five different packages. In our testing, we found Vivint’s upper-tier packages with home automation devices and security cameras provide the most value. They also have a respectable feature-rich starter kit that’s completely customizable.

SkyControl Starter Kit – $9.98 per month or $599 upfront

This kit comes with the Vivint Smart Hub touchscreen control panel, two smart entry sensors, one motion sensor, and two Google Home Minis. The Google Home Mini offer is a fairly recent addition, allowing you to control your system using only your voice. This package also includes Vivint’s award-winning SkyControl panel and app. Using the app, you can control all of your devices from your smartphone.3 We have to say, this selection is pretty impressive for a starter kit. Also, Vivint allows for a wide range of customizations. But at a $600 price point, we’d like to see a few more door and window sensors included.

Did You Know: You can use your voice to lock and unlock your doors, turn on and off lighting, arm and disarm your system, and perform other commands using Google Home Minis and smart devices.4

Home Security System Bundle – $11.83 per month or $709.98 upfront

This package includes everything in the starter kit (sensors, touchscreen controls, and Google Home Minis), plus a Vivint smart smoke detector that integrates with the Vivint Smart Home system. In our experience, this device automatically unlocked our smart locks when triggered, allowing firefighters to access the home quickly during an emergency.5 It can also shut off your HVAC system to starve a fire of oxygen. And, of course, the Vivint monitoring center is immediately notified. Altogether, this device can save lives and property.

Smart Home Control Bundle – $17.50 per month or $1,049.95 upfront

This bundle includes everything in the other packages, plus smart home devices like Vivint’s Element Thermostat, a smart door lock, and a smart garage controller. Truthfully, we didn’t love this option, especially for the price. We’ve found that most folks don’t care about certain smart tech — like a smart garage door opener. So you’re probably better off choosing from Vivint’s à la carte options for better flexibility.

Tip: Save money by looking for affordable third-party home automation devices that integrate into Vivint systems.

Video Security Bundle – $23 per month or $1,379.95 upfront

Our team of home security experts liked this package. It comes with everything in the starter kit, plus the Vivint video doorbell, an outdoor camera, and one Ping camera. This package offers $750 worth of home video surveillance. So if you’re in the market for cameras anyway, you’ll save over $100 by choosing this plan, opposed to purchasing the Vivint standard kit and adding cameras separately. However, this plan does not include any home automation devices.

Smart Complete Bundle – $29.83 per month or $1,789.92 upfront

The Smart Complete Bundle comes with all of the home automation devices and video cameras listed in the above plans. It makes sense for people who want to install state-of-the-art home security and automation. But at $1,789.92, it exceeds the budget for most Americans. With that said, the interest-free, 60-month financing does reduce the price to a more reasonable $29.83 per month. If you’d rather customize your entire system, we recommend purchasing Vivint’s Starter Kit and adding equipment as you go.

Vivint Monitoring Plans

Vivint offers three professional monitoring plans, all of which provide 24-7 professional monitoring, mobile app control, live service, and tech support. The Vivint Smart Security plan costs $29.99 per month. The Smart Home plan costs $39.99 per month. For video capabilities, the Smart Home Video plan costs $44.95 per month.

Unfortunately, all of Vivint’s plans require a 4- or 5-year contract if you finance your equipment. We recommend trying to avoid long-term contracts whenever possible. But the only way to sidestep Vivint’s contracts is to purchase the equipment outright. In our research, we found that Vivint is strict when it comes to early termination of service, as you can only get out of your contract if you file for bankruptcy… or die.6 If you finance with Vivint, expect to be in it for the long haul. Here’s a roundup of Vivint’s plans:

Vivint Smart Security Plan – $29.99 per month

  • 24-7 professional monitoring
  • Mobile app for remote access
  • Smoke and CO monitoring
  • Supports a medical alert system

Vivint Smart Home Plan – $39.99 per month

  • 24-7 professional monitoring
  • Mobile app for remote access
  • Smoke and CO monitoring
  • Supports a medical alert system
  • Smart home features & integrations

Vivint Smart Home Video Plan – $44.99 per month

  • 24-7 professional monitoring
  • Mobile app for remote access
  • Smoke and CO monitoring
  • Supports a medical alert system
  • Smart home features & integrations
  • Supports video monitoring

Vivint Add-On Equipment Prices

One of the things we like most about Vivint is that they make it easy to customize a system to suit your tastes. You can choose from a myriad of add-ons and upgrades, and their systems harmonize with hundreds of third-party devices. For instance, you can connect Philips Hue smart lights, Kwikset smart locks, and the Nest thermostat into one interconnected system.7 Vivint also offers compatibility for smoke detectors, garage controllers, and an ever-increasing list of smart home integrations.

Vivint smart devices include:

  • Element thermostat
  • Lighting control module
  • Car Guard (GPS tracker & diagnostic tool)
  • Smart garage controller
  • Video doorbell cameras
  • Indoor and outdoor cameras

Vivint works with smart platforms and devices, such as:

  • Google Home
  • Nest Thermostat
  • Amazon Echo
  • Kwikset Smart Locks
  • Philips Hue Smart Lights
  • And more!

Vivint also works with Z-Wave compatible devices, which opens up seemingly endless home automation opportunities.8 However, keep in mind that you’ll pay good money for this smart equipment. So if you’re on a budget, these might not be the best plans for you. Otherwise, you can purchase a fully-loaded Vivint kit, or go with the Vivint SkyControl Starter Kit and customize your system over time.

Vivint EquipmentEquipment TypeCost
SkyControl PanelControl$399.99
Door or Window Contact SensorSensor$50
Recessed Door Contact SensorSensor$50
Wireless Door Tilt SensorSensor$50
Wireless Glass Break SensorSensor$100
Garage Door Controller and SensorSensor$99.99
Wireless Smoke DetectorSensor$100
FireFighter Smoke Alarm DetectorSensor$100
Flood or Temperature Home Disaster SensorSensor$100
Passive Infrared Motion SensorSensor$100
Wireless Carbon Monoxide DetectorSensor$100
4 Button Key Fob RemoteRemote$50
Panic ButtonRemote$50
Garage Door ControllerRemote$99.99
Vivint Smart DriveStorage$249.99
Ping Indoor 1080p Wi-Fi Security CameraCamera$199.99
Outdoor 1080p Wi-Fi Security CameraCamera$299.99
Vivint Doorbell CameraCamera$249.99
Kwikset Smart LockLock$179.99
Nest ThermostatThermostat$249
Element ThermostatThermostat$169.99

Vivint Features and Tech

It’s not a stretch to say Vivint is the most feature-rich home security system that we’ve tested. While this news is exciting for many folks, others might find Vivint to be somewhat intimidating and overwhelming. In our experience with Vivint’s SkyControl panel, it’s easy to arm and disarm your system, control your cameras, view your live-video feed, adjust thermostats, and more. It’s all integrated into one smart hub command center for convenient navigation.

Vivint SkyControl Panel

SafeHome.org Editor Andrew Garcia unboxing the Vivint SkyControl Panel

You can also take Vivint’s SkyControl panel on the go with the Vivint Smart Home app, one of the highest-rated apps in both Apple and Google Play app stores.9 This award-winning mobile app puts the power of the SkyControl panel in the palm of your hand. We liked the app, but we didn’t find anything ultra innovative about it compared to other companion apps we’ve tested.

Vivint Video Doorbell App Screenshot

Other standout features from Vivint include instant mobile alerts, reliable cellular monitoring, keychain remote controls, disaster protection, hands-free voice control, and remote garage control. Overall, Vivint offers plenty of features if you’re willing to make a sizable investment.

Mobile Alerts
MOBILE ALERTS

In the event of a possible security breach or fire emergency, Vivint’s monitoring service immediately sends text alerts to notify alarm owners and their listed contacts, such as neighbors and relatives.

24/7 Monitoring
24-7 MONITORING

Vivint provides 24-hour security monitoring using high-quality cell radio networks. Cellular monitoring is more secure than landline monitoring because it eliminates the opportunity for criminals to cut communication wires.

Wireless Equipment
WIRELESS EQUIPMENT

Vivint security equipment is 100% wireless. It won’t cause your home to be cluttered with cords, and installation usually doesn’t require adding holes to walls. You can easily move your equipment to a new residence.

Surveillance Cameras
SURVEILLANCE CAMERAS

Vivint's doorbell cameras allow you to view and respond to visitors using a mobile connection from anywhere in the world. Vivint also provides standard indoor and outdoor cameras.

DIY Installation
PROFESSIONAL INSTALLATION

Professional technicians help ensure that Vivint security equipment is free of defects and set up properly. Installation may be available within a few hours of ordering your security service.

Smart Home Options
SMART HOME OPTIONS

Vivint streamlines home management with an app for arming your residence, controlling lights, adjusting the thermostat, and more. Voice recognition technology is among the options.

Disaster Protection
DISASTER PROTECTION

Smoke alarms are most effective when they’re monitored. For comprehensive home protection Vivint provides monitored smoke sensors in addition to home security equipment.

Remote Control
REMOTE CONTROL

Keychain remote controls make it convenient to arm and disarm your system without using the touchscreen control panel. Keychain remotes also have panic buttons that directly connect with emergency dispatchers.

Voice Response
VOICE RESPONSE

Vivint has partnered with Amazon Echo to offer home automation equipment that responds to voice commands. Get hands-free control of your thermostat, lights, security system and more!

REMOTE GARAGE CONTROL

Ever wonder if you forgot to close your garage door? Vivint security can alert you when the garage door is left open. Vivint’s mobile app lets you open or shut the garage door from anywhere.

Current Vivint Deals

Starting at $599 for an equipment package, Vivint home security is certainly not cheap. However, the company often runs deals and promotions throughout the year. Our experts and editorial team stay on top of the latest Vivint offers, and we share them as they become available. These deals might include discounts on packages and à la carte products. We’ve even seen deals on Vivint’s monthly monitoring plans. You can read all about the current Vivint deals and promotions here.

Overall Vivint Value

We’ve personally tested hundreds of home security systems, and we found Vivint to be one of the most high-tech, sophisticated systems out there. It’s almost as if Vivint is a few years ahead of other home security brands when it comes to features and tech. However, this progress comes at a price. Users can expect to pay between $40 and $75 per month for home security and automation. But if this expenditure fits your budget, Vivint will protect your home and family, as well as make your life a little more convenient.

We believe Vivint’s biggest drawbacks are its prices and contracts. The equipment packages can reach nearly $2,000 or more with add-ons. This cost can be broken into smaller monthly payments, but then you’ll have to sign a 60-month contract to get the goods. That’s five whole years! Some people won’t mind this commitment at all, while others won’t even consider it. All in all, if you have the money to spend, and you want one of the best home security and automation systems on the market, if not the best, then Vivint is likely a great fit for you.

Vivint FAQs

Does Vivint offer indoor and outdoor cameras?

Yes, Vivint offers both indoor and outdoor cameras. It offers a lightweight outdoor camera with up to a 40-foot range. It also features the Ping Indoor Camera that’s able to provide 10x zoom and outstanding 1080p HD. Additionally, the company also offers a doorbell camera for use outdoors.

Are Vivint outdoor cameras wireless?

Yes, Vivint does offer wireless outdoor cameras. It also has hardwired versions for those who do not want to worry about replacement batteries.

Do Vivint cameras require a Wi-Fi connection?

Yes, Vivint cameras run off a home’s Wi-Fi connection and network.

Does Vivint require a landline?

No, you do not need to have a landline telephone line to use Vivint home security. The company’s home security system operates using wireless connectivity.

What devices can I use to access my Vivint cameras?

A number of smart home devices working with Vivint cameras. Once you link them, you can connect Amazon Alexa devices, Z-Wave devices, Google Home devices, and Apple HomeKit components to your Vivint home security system.

How much does Vivint cost?

The monthly cost for Vivint’s monitoring services are based on the plan selected. The Smart Security Service starts at $29.99 per month. The Smart Home Service starts at $39.99 per month. Also, keep in mind that you can finance your Vivint equipment, which may add to your monthly cost if you decide to do so.

Do you pay for Vivint equipment?

Yes, you pay for Vivint equipment. The company allows consumers to customize the equipment they decide to include, giving you control over the costs. You can also finance the purchase of your Vivint equipment. If you sign a five-year contract, you do not have to pay for the equipment costs upfront.

Does Vivint require a contract?

Yes, Vivint does have contracts. Most systems require a four or five-year service agreement for financing your Vivint equipment. You can avoid the contract if you decide to purchase your equipment upfront.

Can Vivint be used without monitoring?

No, Vivint cannot be used without monitoring. The company’s professional monitoring service is a part of its pricing plan and subscription costs.

Can you use Vivint cameras without the monitoring service?

No, you cannot use Vivint cameras without the monitoring service. The company requires users to maintain the monitoring service in order to keep using the cameras and other equipment.

Citations
SafeHome only uses high-quality sources to support the facts within our articles. Read our editorial guidelines to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.
  1. Grant, R. (2012, September 19). Vivint keeps bad guys out, brings in $2B for sale to Blackstone. Reuters.
    https://www.reuters.com/article/idUS97532404120120919

  2. PRWeb. (2018, January 4). IoT Breakthrough Awards Recognize Standout Internet-of-Things Companies and Products. Cision.
    https://markets.businessinsider.com/news/stocks/iot-breakthrough-announces-winners-of-2018-awards-program-1012472091

  3. Vivint Home. (2020, March 16). Vivint Smart Home. Google.
    https://play.google.com/store/apps/details?id=com.vivint.vivintsky&hl=en_US

  4. Vivint. (2020). Google Home – Connect to Vivint Smart Home.
    https://support.vivint.com/s/article/Google-Home-Google-Home-Mini-Connect-to-Vivint-Smart-Home

  5. Vivint. (2019, May 2). Upgrade to Smart Smoke Alarms: When, Why, & How.
    https://www.vivint.com/resources/article/smart-smoke-alarms-upgrade

  6. Vivint. (2020). Policy – Cancellation.
    https://support.vivint.com/s/article/Policy-Cancellation

  7. Vivint. (2018, July 20). How Vivint is Tackling the Biggest Smart Home Problem.
    https://www.vivint.com/resources/article/how-vivint-tackles-biggest-smart-home-problem

  8. Lamkin, P. (2019, December 23). Z-Wave explained: What is Z-Wave and why is it important for your smart home? The Ambient.
    https://www.the-ambient.com/guides/zwave-z-wave-smart-home-guide-281

  9. Vivint. (2020). Vivint Smart Home. Apple.
    https://apps.apple.com/us/app/vivint-smart-home/id734547946

Reviewed By
Travis Goodreau
Safety and Security Advisor
Travis is a retired Burglary Detective, having tallied 5,000+ burglary and theft cases throughout his career. He also served as an Arson Investigator, where he cracked the case of a serial arsonist, and made the arrest and prosecuted the would-be bomber of ABC-7 Studio in LA. We couldn’t be happier to have him as a Safety and Security Advisor. Learn more about Travis here
Written By
Andrew Garcia
Lead Security Editor
As Lead Security Editor, Andrew strategically guides SafeHome and the resources we publish. He holds a BA in business, and has 10+ years of experience in content development. Today, Andrew edits and publishes articles, guides, and other resources to meet our rigorous standards. Learn more about Andrew here

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5 Comments

  1. Avatar January T. says:

    I love vivinit, there products are awesome and the install was very easy.

  2. Avatar Dorothy Schreffler says:

    I was a Vivint customer but dropped the service a couple of years ago. I felt that the monthly charge of $69+/- was too much for me on my limited income. I see that your rates are much lower now and that fits in with my budget. All of the equipment is still installed in my home but I think I need someone to come and check it out and see if all is well with it.

    1. Andrew Garcia Andrew Garcia says:

      Hi Dorothy,
      We’re not Vivint, so you would need to contact them directly if you’re interested in restarting your service. Good luck!

  3. Avatar Kalson Ng says:

    Hi
    Thank you for the great info
    are these prices in USD? I am trying to compare in Canadian but their site doesn’t have anything

    1. Andrew Garcia Andrew Garcia says:

      Hi Kalson,
      Yes, the prices are in U.S. dollars.

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