Brinks Home Security Review

"One of the Most Trusted Brands in Security"

Brinks Home Security Complete with Video Package
Overall Score: 8.0/10
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8.0 Overall Score
Customer Service
7.9
Value
8.1
Equipment
8.2
Features & Technology
7.0
Ease Of Use
9.2

Brinks Home Security Ratings

Brinks is one of the original security brands, starting out with banks and other commercial entities. Now the company is teaming up with Moni and Livewatch. These 3 amazing brands have come together to create a home security solution that leverages Brinks’ 150 years of security experience with innovative new solutions. They offer complete home security systems on a month-to-month or three-year contract basis, with features such as automated arming and disarming, smartphone control, Crash and Smash Protection, and LiveVoice Assist.

PROS
  • Equipment is included in most of the contracts for free during promotions
  • Rate-locked contracts
  • 24/7 monitoring
  • Smartphone control of the system
  • 90-day return policy
  • Home automation features
  • 2-year warranty

CONS
  • Most plans require a three-year commitment
  • Activation fees
  • Professional installation costs extra

Overview

Brinks Home brings the powerful talents of Brinks, LiveWatch and Moni together for a home protection dream team. You can choose between the Brinks Home Complete systems, which provide whole house protection and the option for video surveillance, or Nest Secure monitoring by Brinks, if you already have a Nest Secure alarm system.

You can get started with a plan for as low as $39 per month. Some plans include the equipment or offer promotions that reduce or eliminate the equipment cost, but require a three-year contract with Brinks.

The range of high-tech features is designed to fit into your lifestyle. Having a home security system shouldn’t be a hindrance to you getting into and out of your home easily. Brinks has a number of quality of life improvements that make this part of the process seamless.

Features and Technology

24/7 Monitoring

Professional monitoring helps keep an eye on your home, alerting emergency personnel if the situation warrants it. This feature is particularly useful if you’re unable to check alerts on your phone to react in this scenario. When an alarm goes off, the ASAPer service pushes the alert to SMS, voice or email based on your configuration. You can address the alarm without professional intervention if needed and report a false alarm. You can also chat with the monitoring professionals for emergency help. If no one receives a response from you, they will dispatch the police.

Crash and Smash Protection

Some criminals will attempt to break the security system control center during the lag time from motion being detected and an alarm going off. Brinks Home Complete systems have protection against this kind of attack and will send the appropriate alerts.

LiveVoice Assist

The home security professionals can talk to you through the equipment and guide you on what you need to do in an emergency. They are highly experienced in handling these kinds of situations, so they’re able to keep you calm.

Smartphone Control

You can arm, disarm and check on video streams through the Brinks security app.

Cloud Video Storage

If you have a plan that includes video devices, you can store your recorded clips in the cloud.

Ease of Use

The Brinks Home Complete system is designed to be simple and straightforward. Brinks preconfigures your customized home security system before they ship it. Then all you need to do is take it out of the box, attach the devices to the appropriate locations, plug everything in and activate your comprehensive home security system.

The app gives you centralized, remote control over the whole system with a user-friendly interface. Even when you’re in an emergency situation, you can access the controls you need to keep your home and family safe.

The Brinks Home Security hub supports 119 devices on the home security system, so you can choose the exact equipment you need for your home security and automation needs.

Customer Service

The home security expertise of Brinks and its partnering companies comes through any time you need to reach out to customer service. They can contact you through your home security devices in the event of an emergency, and you also have traditional customer support channels staffed by security experts.

Phone support gets you in touch with a dedicated customer care team, and you can even text them your questions. If you prefer to contact them through the website, a ticketing system is available. Extensive self-service support resources give you answers to most of the basic problems that you may encounter.

Finally, Brinks has a community set up so you can connect with other users of these home security systems.

Value

Brinks offers two plans that offer partially or fully covered devices, as well as the option to add more equipment to your plan as needed.

Brinks Home Complete

Brinks Home Complete starts at $39/month with a $19 activation fee and $499 equipment cost savings when purchased as a package.

You get a comprehensive home security system that includes the equipment you need to stay safe. This falls under a 36-month rate locked agreement, and if you don’t feel like you’re getting value out of the system in the first 90 days, you can return it. This plan includes LiveVoice Assist, Crash&Smash Protection, home automation features, 24/7 monitoring and smartphone control.

Brinks Security SystemMonthly CostOne-Time Activation FeeEquipment CostTotal Savings
Brinks Home Complete$39$19$0$499

Brinks Home Complete with Video

Brinks Home Complete with Video starts at $49/month with a $19 activation fee and a $699 equipment cost savings when purchased as a package.

This plan includes all of the features of the base-level package and adds video cameras into the mix. You get a live video streaming view whenever you need to see what’s going on, as well as cloud video storage for these files. In addition to the equipment already included in the base package, you also get an indoor camera and a doorbell camera.

Brinks Security SystemMonthly CostOne-Time Activation FeeEquipment CostTotal Savings
Brinks Home Complete with Video$49$19$0$699

Equipment

Brinks Home Complete

  • Brinks Home Touch Security Panel – This panel allows you to arm and disarm the security system, sound an alarm and see the devices connected to it.
  • 3 Door/Window Contact Sensors – Discover whether someone is trying to open up doors or windows during a break-in.
  • 1 Motion Detector – The security system will register unusual movements with this sensor and sound the alarm or alert you, depending on your configuration.

Brinks Home Complete With Video

  • Includes all Equipment from Brinks Home Complete
  • 1 Indoor Camera – For a live stream and recordable view of your home during the day and night.
  • 1 Doorbell Camera – For an excellent view of the people coming up to your doors.
Brinks EquipmentBrinks Home CompleteBrinks Home Complete with Video
Brinks Home Touch11
Wireless Door Sensors33
Wireless Motion Sensor11
Yard Sign and Stickers11
HD Video DoorbellNot Included1
Indoor Camera with Night VisionNot Included1

Add-on Equipment

  • Smoke Detector – You can add a smoke detector to protect your home from fires.
  • Door/Window Sensor – Add additional sensors to your home security package.
  • Motion Detector – Cover more rooms and entryways with add-on motion detectors.
  • HD Indoor Camera – You can add more cameras to your Brinks Home Security Complete with Video package.
  • Up to 119 Smart Home Devices – Brinks Home equipment can act as the hub for 119 different smart home and security devices which integrate with Google Home, Amazon Alexa, Apple TV, and more.

Summary

Brinks Home offers a risk-free contract and month-to-month plans to go with their complete home security systems. The company’s long history in the home protection industry and the quality partners that it’s working with for additional services and hardware leads to solid performance and a reliable security system.