As a veteran, you offered your service and your life to protect our country and everyone in it. Now it’s time for you to relax and enjoy your life. That’s where a medical alert system comes in. There are so many benefits that come with finding the best medical alert systems for veterans. That includes not having to stress about what would happen if you encountered a medical situation and couldn’t get the help you needed quickly enough to save your life. It also includes freedom. The freedom and independence that comes from being able to live comfortably in your own home longer. So opt for freedom and independence just like you did back then!
1. Bay Alarm Medical
Bay Alarm Medical is accredited by the Better Business Bureau and currently has an A+ rating. And, they have a 4.7-Star Google rating from over two thousand customers. They were also voted the Best Medical Alert Provider in 2018. Additionally, they are Consumer Affairs Accredited and make it their mission to give back to the community by supporting organizations such as Pets for the Elderly Foundation, Purple Heart Homes, American Cancer Society, Feeding America, and the Meals on Wheels Association of America. So they not only offer state-of-the-art life-saving equipment, but they also give back to the community. It doesn’t get much better than that!
- 30-day free trial offer
- Multi-lingual support for up to 170 languages
- Three call centers (redundant call centers)
- Automatic fall detection available and geofencing alerts
- Mobile GPS help button and an in-car medical alert option
- Two-way communication feature
- Lifetime equipment warranty provided
- Extra charge with cellular option (if you don’t have a landline)
- Automatic fall detection costs extra (but this typical)
With Bay Alarm Medical, you might qualify for money-saving discounts through the American Seniors Association, AMAC, and the USAA member discount. And, Bay Alarm Medical now offers a 4G LTE Mobile GPS help button that wasn’t offered before. Not to mention their many awards and accolades.
Bay Alarm Medical is family owned and operated, and they offer four equipment packages. Additionally, all their equipment is proudly Made in America, so, as a veteran, you know you are using quality products that really stand for something.
Their equipment and service packages are as follows:
The In-Home Medical Alert which ranges from $19.95/mo. to $59.95/mo. And, there is a $10/mo. upcharge for their cellular option if you don’t have a landline. The 4G LTE GPS Help Button which ranges from $29.95/mo. to $49.95/mo. The In-Car Medical Alert which ranges from $29.95/mo. to $59.95/mo. And the Bundle & Save option which ranges from $59.95/mo. to $79.95/mo. The prices vary depending on the options you choose and/or if you decide to go with one of the Bundle & Save options.
MobileHelp is the country’s leading M-PERS (mobile-personal emergency response system) provider and does so without requiring a landline. MobileHelp has been in business for 11 years and currently has an A+ rating with the Better Business Bureau, as well as having accumulated a long list of awards and accolades. MobileHelp also has some attractive options and features such as not requiring you to sign a long-term contract, and they don’t have any hidden fees either. Additionally, if you are a veteran who would rather talk with a representative on the phone, they have 100% U.S.-based sales and customer service reps and you can always speak with a personal consultant to answer all your questions and to convey your specific needs.
- 30-day money-back guarantee and no hidden fees or contracts
- Registered with the FDA
- Exceptionally fast response times (17-seconds)
- Works with nationwide wireless voice, data, and GPS technology
- Medical monitoring and location tracking
- No home phone line required
- Two redundant monitoring centers
- Short service range (600 feet from the base station to the help button)
- Extra fee for automatic fall detection (but this is normal)
- Large, bulky equipment and wearables
MobileHelp’s equipment is included at no cost while actively subscribing to one of their service plans and you get a free lockbox with every order. So, you don’t have any equipment to purchase, no landline is required, nor do you have to sign a contract. They also have a service called MobileHelp Connect, which is a suite of online tools that will help users, veterans, and caretakers alike. You get the MobileHelp Connect standard features at no extra charge, or you can opt for the MobileHelp Connect premium features for an additional monthly fee, which will vary depending on the type of system and accessories you choose.
MobileHelp has three service plans and each plan offers a variety of options from which you can choose. Most of the plans offer monthly, quarterly, semi-annual, and annual payment options for additional savings.
The first one is the In-Home plan which has two options the MobileHelp Classic which is $19.95/mo. and the MobileHelp Touch which you can pay either semi-annually at $299.70 or annually at $599.40.
The second one is the On the Go plan which has two options the MobileHelp Solo which is $37.95/mo. and the MobileHelp Smart which is their stylish medical alert smartwatch option that is purchased outright for $349.95. This option is perfect for active veteran’s or for those who don’t like the look of a traditional medical alert button wearable.
The third one is their Complete Protection plan which has two options the MobileHelp Duo and the Mobile Duo. These are a combination of in-home and on-the-go features. The MobileHelp Duo is $41.95/mo. and the Mobile Duo which is the industry’s only two for the price of one GPS medical alert system and it is $44.95/mo.
3. Medical Guardian
Medical Guardian has been in business for 13 years and currently has an A+ rating with the Better Business Bureau. Medical Guardian has best-in-class customer service and is consistently rated as a top-quality provider by industry leaders. They offer 100% U.S.-based monitoring which helps aging vets remain in their homes longer because they will have access to constant care. Receiving help within the first hour of a fall or medical emergency increases the chances of returning to independence by 90% after a hospital visit. Additionally, Medical Guardian offers in-home and on-the-go products that come with one month of free service, a free lockbox, free activation, and more when you sign up for their service.
- No contracts, no hidden fees, free activation
- Free equipment, shower safe
- Home unit has up to a 1,300-foot range
- Fall detection ready
- 120 hours of battery life
- TMA Five Diamond Certification, ESA security, FM approved, UL listed
- Two-way voice communication
- Activity sensors not included with the two bottom tier packages
- The cheapest package is a landline only option
- Fall detection costs extra (but this is normal)
Medical Guardian has three in-home plans and three on-the-go plans which can be paid monthly, quarterly, semi-annually, or annually with discounts offered with the annual option. The in-home plans are Classic Guardian (landline only) which is $29.95/mo., Home Guardian (cellular) which is $34.95/mo., and Family Guardian (cellular) which is $79.95/mo. The on-the-go plans are Mobile Guardian, which is $39.95/mo., Active Guardian, which is $49.95/mo., and Freedom Guardian which is $44.95/mo. They also offer fall detection for an additional $10/mo., as well as a variety of add-ons from which you can choose.
The good thing about Medical Guardian is they have three on-the-go options that are designed for active people which would be perfect for veterans who live an active lifestyle and two all-in-one options many vets prefer.
GreatCall has been in business for 14 years, and they are Consumer Affairs Accredited. Additionally, they have an A+ rating with the Better Business Bureau and have a plethora of awards and accolades. Not to mention being favorably viewed by consumers and industry leaders alike for their products and services which are designed specifically for seniors and aging veterans.
- 5Star urgent response buttons on all devices
- Patented GPS technology built-in
- Urgent Care provides 24/7 medical advice
- GreatCall Link free app for family/caregivers
- Free shipping
- A variety of helpful programs
- Waterproof devices
- Fall detection is an extra monthly charge (except on upper tier plan)
- An activation fee is required
- The basic plan has limited features
- Lively Wearable only works with Android 4.4 or iPhone 8.0 or newer
The GreatCall emergency medical lineup is called GreatCall Lively which includes two different medical alert devices. One is a mobile device and the other one is a wearable smartwatch-like device. The Lively Mobile all-in-one device is $49.99 plus monthly service plan fee. The Lively Wearable is also $49.99 plus monthly service plan fee and works using your smartphone. They both come with a wide variety of features such as integrated cellular technology, GPS location tracking, are waterproof, and come with an available fall detection option.
The Lively Mobile Health & Safety service plans are the Basic which is $19.99/mo. and has limited features. The Preferred which is $24.99/mo., and the Ultimate which is $34.99/mo.
Either of these devices would be perfect for veterans because they are both mobile and all-in-one devices that are perfect for an active lifestyle. Additionally, the Lively Wearable doesn’t require any charging and a replaceable battery is included with your purchase.
LifeStation has been in business since 1977. They are Consumer Affairs Accredited and currently have an A+ rating with the Better Business Bureau. They are also trusted nationwide by the Veterans of Foreign Wars (VFW), American Legion, and more. Additionally, LifeStation has an 8.5 out of 10 rating based on 779 reviews on Trustpilot. And, they frequently run special promotions, so don’t forget to ask about those.
- Voice to voice communication
- Waterproof help buttons
- Automatic weekly test timer
- 32 hours of standby power
- Quick and easy setup (five minutes)
- No long-term contracts, free equipment, free shipping and activation, and a 30-day money-back guarantee
- Monthly fee will never change (unless you add additional services) and a price-lock guarantee
- Limited range from base station (500 feet)
- Promotions marked as free are limited time offers
- Extra monitoring fee for each person (only an extra $3.99/mo. for each additional help button)
LifeStation offers three plans which can be paid annually, quarterly, or monthly, and they have a price-lock guarantee. The In-Home Traditional plan which is a traditional landline only plan ranges from $19.95/mo. to $34.95/mo. The In-Home Plus plan which is their in-home plan without a landline requirement and it ranges from $26.95/mo. to $36.95/mo. And the Mobile with GPS is their on-the-go plan which ranges from $29.95/mo. to $39.95/mo. They also have a Fall Detection option and an Enhanced Location with GPS feature for an extra monthly fee. Additionally, they offer a few accessories which are a lockbox, bathroom and hallway buttons, and an additional user help button you can choose to add to your plan.
LifeStation might be fascinating to veterans because it’s trusted by the VFW and the American Legion. And because the American Legion offers their members additional discounts.
Features of Medical Alert Systems for Vets
The following features are of particular importance to veterans because they are the most popular and the most commonly used among vets and seniors alike.
24/7 Emergency Response
All medical alert systems offer a 24/7 emergency response feature. This is the feature that contacts help once a user presses the alert button. It's also the feature that connects to a monitoring center where a professional can assess the situation and determine whether to send medical assistance, contact a caregiver, or other predetermined action. This is an especially important feature for vets because of the potential need for PTSD assistance and other special needs.
The wireless connectivity feature is what connects the user with the monitoring center without the need for a landline. A wireless option uses either the user's Wi-Fi signal or a cellular signal which is the same as a cell phone signal. Some medical alert services offer a Wi-Fi connection and use the cellular signal as a backup, which is helpful should you ever lose power or if your internet goes down. Additionally, having a wireless connectivity feature will become a requirement if you don't have a landline, so keep that in mind.
Spouse coverage is handled differently by each medical alert service company. Some medical alert systems come with spouse coverage already included with their bundled packages, and other services charge an extra monthly fee for each person receiving monitoring services. However, the companies who do charge an extra monthly fee for each additional person usually charge a significantly reduced monthly fee for the service provided for each additional help button. But that's not always the case, so you will need to inquire with your chosen brand to confirm their policy regarding this issue.
The fall detection feature is what automatically detects a fall. This is important because if you are unconscious or unable to press the help button yourself, the fall detection feature will do it for you. The fall detection feature is especially important for veterans with existing medical conditions or those with physical disabilities which could make them more prone to dangerous falls.
The mobile monitoring feature works using a cellular connection and usually contains a GPS tracking feature, which we will go over in a moment. Mobile monitoring is especially important for active veterans and seniors who are frequently away from their homes and need access to help should an accident or other medical emergency occur while they are away from home.
Every home base unit of any given medical alert system will have a range in feet as to how far away you can be from it where it will still work. Therefore, if you have a large home, you might want to look for one that has a long range or extended range option. Or, if you are an active veteran who frequently works in your yard, again, look for a system with the longest range possible. However, if you have a small home and rarely leave the house, then the range probably won't be an issue for you.
The two-way voice feature can be used by talking directly to the monitoring center using the base station, help button, or other device. The two-way voice communication feature is extremely helpful in an emergency because you can talk with a trained professional at the monitoring center who will be better able to assess your situation if you can tell them what's wrong versus them having to make assumptions. This is also important because when a monitoring center representative can gather more facts about what's wrong, they will be better able to communicate this to medical personnel who will then be better prepared to treat you and treat you more quickly which could ultimately save your life.
If you are a veteran who travels or is frequently on the go, you should consider a medical alert system that offers nationwide coverage. The nationwide coverage feature uses a cellular signal. Therefore, you will have coverage for your medical alert device anywhere that particular cellular service has coverage. For example, if your chosen medical alert service uses AT&T as their provider, then you will be able to use your medical alert device in any area that AT&T has service coverage. However, you don't personally have to have cell service with that cellular company, because the cell service is subscribed to by your medical alert provider who then passes that service along to you.
GPS Location Services
A medical alert system that has a GPS location tracking option is necessary if you spend any time away from your home and/or traveling. An emergency can occur anytime and anywhere. Therefore, you need your medical alert service to be where you are and be able to find you and send help when needed. A GPS enabled medical alert device can do just that. A GPS tracking system uses the Global Navigation Satellite System network of satellites that uses microwave signals to communicate with your GPS enabled device to determine your physical location and get help to you even if you don't know where you are. A GPS enabled device is also helpful if you are injured or unconscious and your family or caregivers are looking for you. This is because the GPS signal can tell them exactly where you are, so they can get to you quickly. If you are a veteran with dementia or Alzheimer's, this feature is a lifesaver and is priceless.