MobileHelp Medical Alert System

Mobile Medical Alert Assistance Without Home Restrictions or Limitations

SecureScore™: 8.0 /10
Travis Goodreau

What Sets MobileHelp Apart

MobileHelp is a mobile medical alert system that provides you with 24/7 coverage without limiting that coverage to your home or surrounding area. This system integrates with the nationwide AT&T network so it covers you anywhere you have cellular coverage. And, you don’t have to pay for additional cell phone service for it to work. MobileHelp consists of a pendant or a wrist button and it has a small GPS mobile device that you simply put in your purse or pocket. If there’s an emergency, just push the button and you’ll be immediately connected to a call center operator.

Key Features

The best features of this system

  • In-Home & Mobile Monitoring
  • Nationwide Coverage
  • GPS Location Tracking
  • No Contracts
  • Fall Detection

MobileHelp Price & Packages

With the MobileHelp medical alert system, no landline or cellular contract is required. Additionally, there are no long-term contracts, no hidden fees, free activation (depending on plan), free customer service and support, and there is no equipment to purchase. And, their monitoring packages are offered in annual, semi-annual, quarterly, and monthly plans.

MobileHelp Medical Alert SystemMonthly Plan CostQuarterly Plan CostSemi-Annual Plan CostAnnual Plan Cost
Wired Home$24.95/mo$74.85/qtr$137.70/bi$275.50/yr


MobileHelp SmartMonthly Plan CostEquipment CostActivation Cost

Current Deal

Free shipping and free activation fee on select plans. Price discounts on annual and quarterly monitoring plans, as well as a 30-day money-back guarantee. You can also shop for seasonal sales, such as Black Friday deals.

+ $49.95 Upfront Costs*
U.S. Based 24/7 Emergency MonitoringU.S. Based 24/7 Emergency MonitoringU.S. Based 24/7 Emergency Monitoring
MobileHelp Connect Online ToolsMobileHelp Connect Online ToolsMobileHelp Connect Online Tools
Loved One NotificationLoved One NotificationLoved One Notification
Cellular Base StationMobile DeviceMobile Device
Waterproof Wrist Button or Neck PendantWaterproof Wrist Button or Neck PendantWaterproof Wrist Button or Neck Pendant
Mobile Base ChargerMobile Base Charger
Mobile Device Pouch
Automatic Fall Detection ButtonAutomatic Fall Detection ButtonAutomatic Fall Detection Button
Medication RemindersMobileHelp Connect PremiumMedication Reminders
MobileHelp Connect PremiumLock BoxMobileHelp Connect Premium
Lock BoxLock Box

About MobileHelp

MobileHelp is an easy to setup and use mobile medical alert service that’s available in all 50 states and perfect for those without a landline. MobileHelp is FDA registered, FCC certified, PTCRB certified, UL-1635 certification, UL-1637 certification, and has an AT&T certification as well.

Additionally, for the last 25 years, MobileHelp in partnership with Rapid Response has offered best-in-class emergency response services. And over the last year, they’ve had an average response time of 17 seconds. They also offer additional services such as health and activity tracking and monitoring, medication reminders, GPS location identification, and a full suite of online tools and accessories. Check out the full review of MobileHelp here.

24/7 Monitoring

In cooperation with Rapid Response, MobileHelp offers U.S. based 24/7 emergency response monitoring services. This means you will have access to a live operator at the touch of a button 24 hours a day, 365 days a year.


Both the MobileHelp medical alert wrist button and the neck pendant are both waterproof. However, they are not designed to be submerged or exposed to water for prolonged periods of time. They are perfectly fine to wear in the shower and bath. The Mobile Device, Cellular Base Station, and Wall Button are not waterproof.

Automatic System Testing

If you have a Mobile Device and a Cellular Base Station, after you press the Base Station Test button, both devices will then be in auto-test mode. Otherwise, automatic testing is not available.

Voice Response

The 2-way voice feature is available on the Base Station and Mobile Device both of which have a speaker and microphone. However, there is no speaker in the help buttons.


There is no charge for the MobileHelp equipment just a monthly monitoring fee. However, there is a charge for the Smart watch and the optional accessories.

DIY Installation

The Base Station is a cellular setup so no phone lines or wiring is required. All you have to do is place the Base Station on a flat surface and plug it into any outlet that's not controlled by a light switch.

Money Back Guarantee

MobileHelp offers a risk-free money-back guarantee on all their plans.

Extended Battery Life

The battery life on the MobileHelp medical alert neck pendant and wrist button is over five years.


The approximate range of the Base Station is 600 feet, depending on the size and construction of your home. However, the mobile device (which is the device that works independently of the wrist button or neck pendant) work via a GPS system and are designed to locate your proximity nationwide.

Reviewed By
Travis Goodreau
Safety and Security Advisor
Travis is a retired Burglary Detective, having tallied 5,000+ burglary and theft cases throughout his career. He also served as an Arson Investigator, where he cracked the case of a serial arsonist, and made the arrest and prosecuted the would-be bomber of ABC-7 Studio in LA. We couldn’t be happier to have him as a Safety and Security Advisor. Learn more about Travis here
Written By
Andrew Garcia
Lead Security Editor
As Lead Security Editor, Andrew strategically guides SafeHome and the resources we publish. He holds a BA in business, and has 10+ years of experience in content development. Today, Andrew edits and publishes articles, guides, and other resources to meet our rigorous standards. Learn more about Andrew here

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  1. Avatar Angela Dill says:

    What if your home doesn’t have good cell signal from AT&T?

    1. Andrew Garcia Andrew Garcia says:

      Hi Angela,
      The system works with AT&T coverage, so you won’t be covered if you don’t have a good signal.

  2. Avatar Lisa says:

    Can you recommend one that will work with Verizon (other than Great Call Lively Mobile – not currently available)? Thanks

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