Life Alert Medical Alert System

The original medical alert system offering at-home and mobile coverage

7.7 / 10 Our rating methodology (aka SecureScoreTM is a combination of our research, product testing, customer sentiment and several other factors.
See Comparison
Travis Goodreauhttps://www.safehome.org/security-advisors/travis-goodreau/

Without a doubt, Life Alert is one of the most trusted names in the medical alert industry. Remember the phrase “I’ve fallen and I can’t get up?” That was Life Alert! The company has been serving seniors for the past 30 years, and their service has saved nearly 500,000 lives in the last decade alone. We’ve personally been using their products over the years, and we certainly appreciate their high quality monitoring.

Did You Know: Life Alert was endorsed by the former U.S. Surgeon General, C. Everett Koop.1

However, Life Alert’s pricing isn’t the most transparent we’ve seen, and their packages are expensive compared to many other alert systems we’ve tested. That said, some people don’t mind paying extra for a premium product. So the question remains: does Life Alert have plans that make sense for your budget? We’re going to dive into Life Alert’s packages and plans to see if they have a system that works for you or your loved one.

Key Features

The best features of this system

  • Cellular & Landline Monitoring
  • In-Home & Mobile Monitoring
  • GPS Location Tracking
  • Nationwide Coverage

Packages & Pricing

Life Alert’s monthly monitoring fees range from $69.90 to $89.85 or more depending on which options you choose. They also charge a one-time membership fee of $198 — which we rarely see in the industry. Thankfully, the upfront costs include installation (DIY or professional), as well as programming and activation charges.

Life Alert Complete In-Home Plan

Life Alert Base Station

When compared to Medical Guardian and other great brands, we found that Life Alert is sometimes twice as expensive. But again, you’re not just paying for a medical alert system — you’re paying to receive around-the-clock emergency coverage from a pioneer in the medical alert industry. And in our eyes, there’s value in that.

Note that whichever Life Alert plan you choose, the company requires you to sign up for a three-year contract, which we don’t normally recommend.2 However, this can easily be canceled if the user goes into a nursing home, requires 24-hour care, or passes on. We like the flexibility here.

FYI: Life Alert allows for easy cancellation and offers a 100% refund if certain life events take place. For instance, if you or your loved one moves into a 24-hour care facility, the company will let you cancel your service contract without penalty.

One thing to keep in mind is that Life Alert doesn’t offer fall detection, which is a bit disappointing. We’re used to seeing companies offer fall detection as an add-on service for $5 or $10 extra per month. But, you do have the option of sharing an account with a spouse for an additional $10 per month. So Life Alert might be a safe bet for senior couples.

*Providing accurate information is our top priority and we make significant efforts to do so on our site. However, the companies covered on our site may occasionally change their packages, offerings, and pricing and there may be a delay in us making those changes. If you notice any outdated or inaccurate information, please do let us know.

Package Pricing Snapshot for Life Alert

Life Alert Medical Alert SystemsSystem TypeMonthly Plan Cost
Complete In-Home PlanAt-home Cellular Alert$89.85 per month
Modified In-Home PlanAt-home Cellular Alert$69.90 per month
In-Home & GPS PlanCombo At-home & Mobile Cellular Alert$89.85 per month

Equipment Upgrade Costs & Freebies

Life Alert offers some pretty nice upgrades and add-ons so that you can customize your coverage to meet your needs. These costs can easily add up, so we recommend going easy on the extras if you’re on a budget. Fortunately, you’ll also have access to some freebies as well if you sign up with this provider.

Life Alert Help Button

Life Alert Help Button

Life Alert Add-OnsDevice TypePrice
Spouse MonitoringService + 1 Additional Wearable Help Button$10 per month
Standard Waterproof Help ButtonIn-Home Help Button$19.95
Lifetime WarrantyWarrantyFree (included with $198 one-time membership fee)
Lifetime Price GuaranteeFeatureFree
Personal Health InformationFeatureFree
Life Alert AppMobile App FeatureFree

When you add it all up, we think Life Alert is a reputable option when it comes to reliability, but if you’re looking to save money, we’d recommend a brand like Bay Alarm Medical for more budget-friendly peace of mind.

FYI: Life Alert’s equipment has an extended battery life of 7 to 10 years,3 so you don’t have to worry about charging your devices. Batteries can be replaced by Life Alert if they ever stop working.

Alert Systems & Packages

You can choose from three different Life Alert systems according to your needs. All of their plans offer 24/7 professional monitoring and don’t require a landline or Wi-Fi connection. We’re going to cover each unit in detail, starting with the at-home systems for seniors who prefer the comfort of home. And then we’ll dig into the combo at-home and mobile plan, which we think is ideal for seniors who enjoy a more active lifestyle and are always on-the-go.

At-Home Alert Systems

Complete In-Home Plan

According to the sales rep we spoke with, Life Alert’s complete system doesn’t require a landline or Wi-Fi connection. It comes with a base station that offers a decent coverage range of 800-ft., two waterproof help buttons that you can place in your bathroom or kitchen where falls are more prone to happen,4 and one wearable neck or wrist pendant.

We have to say, at $89.85 per month, this plan is quite a bit more expensive compared to other brands that offer better coverage at more affordable prices. One Call Alert, for example, provides 1,300-ft. range at the low price of $24.95 per month.

Who It’s Best For: Seniors who mostly stay at home and would like the flexibility (or range) to safely water their plants or talk with their neighbors outside.

Remember: Life Alert provides spouse monitoring for an extra $10 per month. Spouse coverage ensures that both you and your loved one are protected at all times.

Modified In-Home Plan

This is Life Alert’s most affordable plan at $69.90 per month (which still costs a pretty penny compared to the competition). The plan includes your standard base station, wearable pendant, and 1 in-door help button. You also won’t need a landline or cell phone connection, which we think is great. We recommend this option for seniors who don’t need the additional device.

Who It’s Best For: The Modified plan is best suited for home-bound seniors who want to keep things simple with a more basic system.

Combo In-Home and Mobile Alert System

Life Alert Pendants

Life Alert Pendants

Home & GPS Plan

This system combines both in-home and mobile coverage for more peace of mind in and outside of your home. You pay $89.85 per month and receive a mobile GPS button, your standard in-home base unit, one wearable pendant, and one in-door help button. We like that Life Alert’s mobile device comes with a 7- to 10-year battery life so you won’t have to worry about charging it. And keep in mind that when your battery runs low on juice, Life Alert replaces it for free.

Who It’s Best For: Seniors who live an active lifestyle and who desire the added protection of at-home and mobile coverage.

Current Deal

Currently, Life Alert is offering a free month of service if you opt for paying annually. As mentioned, they aren’t fully transparent with their pricing on their website, so we had to rely on the information different sales reps gave us and what little info we found on their site. So if you’re interested in Life Alert, you might want to call them to learn more about their latest deals and discounts.

Complete In-HomeModified In-HomeHome and GPS
89.85/mo69.90/mo89.85/mo
See ComparisonSee ComparisonSee Comparison
Services
Services
Services
24/7 U.S. Based Monitoring24/7 U.S. Based Monitoring24/7 U.S. Based Monitoring
Two-Way Communication with 800 Feet of CoverageTwo-Way Communication with 800 Feet of CoverageTwo-Way Communication
Free Shipping, Setup and InstallationFree Shipping, Setup and InstallationGPS-Enabled Tracking
Lifetime Price GuaranteeLifetime Price GuaranteeFree Shipping, Setup and Installation
Lifetime WarrantyLifetime WarrantyLifetime Price Guarantee
Lifetime Warranty
Equipment
Equipment
Equipment
2 Waterproof In-door Help Buttons1 Waterproof In-door Help Button1 Waterproof In-door Help Button
1 Waterproof Wearable Help Button1 Waterproof Wearable Help Button1 Waterproof Wearable Help Button
Base StationBase StationBase Station
Mobile GPS Button (with 7 to 10-year battery life
Options
Options
Options
Additional In-door Help ButtonAdditional In-door Help ButtonAdditional In-door Help Button
Spouse MonitoringSpouse MonitoringSpouse Monitoring
Personal Protection At HomePersonal Protection At HomePersonal Protection At Home

Is Life Alert Worth It?

Life Alert’s monthly fees are pricey, ranging from $69.90 to $89.85 per month. In comparison to other medical alert prices, most medical alert costs range between $24.95 and $49.95 monthly. We were also disappointed that Life Alert doesn’t provide fall detection, which we consider a standard service in the industry. According to the Centers for Disease Control, falls are the leading cause of injury-related death among adults age 65 and older.5 So, even though the technology isn’t 100% accurate, we still recommend it as a lifesaving investment.

While we think Life Alert is a little too expensive for what you get, we do like that the company has twice as many emergency operators on-call compared to traditional home security companies. When you press the help button, you can expect a 20-second response time — which is definitely faster than most of the competition.

Overall, we found plenty to appreciate about Life Alert. But we would have liked to see greater transparency in their pricing and better at-home coverage (800-ft range isn’t great compared to other brands like Medical Guardian, which offers 1,300 ft. in-home range for only $29.95 per month).

Life Alert Company History

Life Alert is a household name and has been providing reliable products and services for more than 30 years. Known for their brilliant “Help, I’ve fallen and I can’t get up!” commercials, they are the first company to introduce medical alert systems specifically designed for seniors and others in the event of a medical emergency.

Today, the brand has over 600 employees in their Encino, California headquarters.6 You can learn more about Life Alert’s background and really get to know their systems — including a detailed rundown of our experience using their products/services — in our full review of Life Alert here.

*Providing accurate information is our top priority and we make significant efforts to do so on our site. However, the companies covered on our site may occasionally change their packages, offerings, and pricing and there may be a delay in us making those changes. If you notice any outdated or inaccurate information, please do let us know.

Life Alert FAQs

Does Life Alert require a contract?

Yes, all of their plans require a 36-month agreement (3 years).

Do they offer Fall Detection?

No, Life Alert does not include fall detection features.

Does it require a landline?

No, you don’t need to have a phone or Wi-Fi connection with their plans.

Can you get a Life Alert discount?

It may be possible to get a discount for Life Alert. However, the frequency of these discounts and what they cover can range widely. Be sure to look for these discounts before making your purchase.

Is Life Alert expensive?

Life Alert subscriptions are more expensive than the industry average, but they offer high quality emergency monitoring.

Citations
SafeHome only uses high-quality sources to support the facts within our articles. Read our editorial guidelines to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.
  1. C. Everett Koop “Later Career.” Wikipedia. Retrieved June 10, 2020.
    https://en.wikipedia.org/wiki/C._Everett_Koop#cite_note-USA_Today_death-2

  2. AARP.com. Retrieved June 10, 2020. How to Choose a Medical Alert System.
    https://www.aarp.org/home-family/caregiving/info-2017/medic-alert-systems-options.html

  3. LifeAlert.com. (2020). Life Alert Mobile.
    http://www.lifealert.com/HELPPhone_50.aspx

  4. National Council on Aging. (Accessed Jun 12, 2020). Falls Prevention Facts.
    https://www.ncoa.org/news/resources-for-reporters/get-the-facts/falls-prevention-facts/

  5. Centers for Disease Control and Prevention. (September 2019). Deaths from Falls.
    https://www.cdc.gov/homeandrecreationalsafety/falls/fallcost/deaths-from-falls.html

  6. Glassdoor.com. (2020). Life Alert Ratings & Reviews.
    https://www.glassdoor.com/Overview/Working-at-Life-Alert-EI_IE254480.11,21.htm

Reviewed By
Travis Goodreau
Safety and Security Advisor
Travis is a retired Burglary Detective, having tallied 5,000+ burglary and theft cases throughout his career. He also served as an Arson Investigator, where he cracked the case of a serial arsonist, and made the arrest and prosecuted the would-be bomber of ABC-7 Studio in LA. We couldn’t be happier to have him as a Safety and Security Advisor. Learn more about Travis here
Written By
Andrew Garcia
Lead Security Editor
As Lead Security Editor, Andrew strategically guides SafeHome and the resources we publish. He holds a BA in business, and has 10+ years of experience in content development. Today, Andrew edits and publishes articles, guides, and other resources to meet our rigorous standards. Learn more about Andrew here

We've made it easy to choose a medical alert system!

Answer 5 simple questions and we'll recommend the system that is right for you.

Start Quiz