Life Alert Medical Alert System Cost and Pricing

The original medical alert system offering at-home and mobile coverage

Life Alert Image
SecureScore™: 7.7 / 10 This rating is derived from our editorial team's research, hands-on product testing, and customer surveys.
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7.7 SecureScore™
Customer Service
8.3
Value
7.3
Equipment
7.1
Features & Technology
7.5
Ease Of Use
8.4
SecureScore™
7.7

Remember that commercial “I’ve fallen and I can’t get up?” Genius marketing, without a doubt, but Life Alert is more than just a snappy catchphrase. They are one of the most trusted names in the medical alert industry, and their reputation, built over three decades, resonates with consumers. But is this recognition deserved?

Did You Know? Life Alert was endorsed by the former U.S. Surgeon General, C. Everett Koop.1

However, Life Alert’s pricing isn’t the most transparent we’ve seen, and their packages are expensive compared to many other alert systems we’ve tested. That said, some people don’t mind paying extra for a premium product. So the question remains: does Life Alert have plans that make sense for your budget? We’re going to dive into Life Alert’s packages and plans to see if they have a system that works for you or your loved one.

Life Alert Features

Around Since 1987
Best For Senior Couples
Fall Detection? No
Monthly Fees $69+
Membership Fee $198

Plus: Our Team's Featured Picks

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Call Medical Guardian: 866-232-5545
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Call ADT Medical Alert System: 877-959-9781

Packages & Pricing

Right off the bat, we have to bring up a bit of an issue. Life Alert’s pricing is a little, well, pricey. Life Alert’s monthly monitoring fees range from $49.95 to $89.85 or more depending on which options you choose. They also charge a one-time membership fee of $198 — which we rarely see in the industry. That said, there are no activation or installation fees, so once you pay your dues, you’re in.

Life Alert Complete In-Home Plan

Life Alert Base Station

When compared to Medical Guardian and other great brands, we found that Life Alert is sometimes twice as expensive. But again, you’re not just paying for a medical alert system — you’re paying to receive around-the-clock emergency coverage from a pioneer in the medical alert industry. And in our eyes, there’s value in that.

It’s worth pointing out that no matter the Life Alert plan you select, you’ll have to sign up for a three-year contract. We normally don’t recommend getting locked into a service in this way, but the contract can be canceled if your loved one’s circumstances change. If they require 24-hour care, move into a nursing home, or pass away, the contract is invalidated.

Did You Know? Seniors are a prime target for scammers and identity thieves. There are tons of services out there that can keep your loved ones safe, but there are some identity theft protection companies that you should avoid.

Another thing to keep in mind is that at this time, Life Alert does not offer fall detection. This is a little disappointing, as this feature is quickly becoming an industry standard, usually sold as an add-on service for an extra $5 or $10 per month.

That said, Life Alert does have the option of sharing an account with a spouse for an additional $10 per month, which can help if you’re looking to take care of elderly parents or want to protect both yourself and your spouse.

*Providing accurate information is our top priority and we make significant efforts to do so on our site. However, the companies covered on our site may occasionally change their packages, offerings, and pricing and there may be a delay in us making those changes. If you notice any outdated or inaccurate information, please do let us know.

Package Pricing Snapshot for Life Alert

Life Alert Medical Alert Systems System Type Monthly Plan Cost
Complete In-Home Plan At-home Cellular Alert $89.85 per month
Modified In-Home Plan At-home Cellular Alert $69.90 per month
In-Home & GPS Plan Combo At-home & Mobile Cellular Alert $89.85 per month

Equipment Upgrade Costs & Freebies

Life Alert offers some pretty nice upgrades and add-ons so that you can customize your coverage to meet your needs. These costs can easily add up, so we recommend going easy on the extras if you’re on a budget. Fortunately, you’ll also have access to some freebies as well if you sign up with this provider.

Life Alert Help Button

Life Alert Help Button

Life Alert Add-Ons Device Type Price
Spouse Monitoring Service + 1 Additional Wearable Help Button $10 per month
Standard Waterproof Help Button In-Home Help Button $19.95
Lifetime Warranty Warranty Free (included with $198 one-time membership fee)
Lifetime Price Guarantee Feature Free
Personal Health Information Feature Free
Life Alert App Mobile App Feature Free

When you add it all up, Life Alert is a solid option when it comes to reliability and pedigree. If you’re looking to save money, though, you should check out our review of Bay Alarm Medical. They offer peace of mind with more budget-friendly options.

FYI: Life Alert’s equipment has an extended battery life of up to 10 years,3 so you don’t have to worry about charging your devices. Batteries will be replaced by Life Alert if they ever stop working.

Alert Systems & Packages

There are three different Life Alert systems to select from. Each one offers round-the-clock professional monitoring and none require a landline or Wi-Fi connection.

We’re going to go through each one in detail, starting with their at-home systems. Then we’ll discuss their hybrid options, which are geared towards seniors who live more active lifestyles but need an added layer of protection.

At-Home Alert Systems

Complete In-Home Plan

Life Alert’s at-home system comes with a base station that runs on your choice of a landline or cellular connection and offers a decent coverage range of 800 feet. The Complete Plan also includes two waterproof wall buttons that you can place in your bathroom or kitchen where falls are more prone to happen,4 and one wearable neck or wrist pendant. One nice thing about the wall buttons is that, like the base station, they offer two-way communication in order to talk directly with a monitoring center agent.

We have to say, at $89.85 per month, this plan is quite a bit more expensive than other brands that offer better coverage at more affordable prices. One Call Alert, for example, provides a 1,300-foot range at the low price of $24.95 per month.

Who It’s Best For: Seniors who mostly stay at home and would like the flexibility (or range) to safely water their plants or talk with their neighbors outside.

Remember: Life Alert provides spouse monitoring for an extra $10 per month. Spouse coverage ensures that both you and your loved one are protected at all times.

Modified In-Home Plan

This is Life Alert’s most affordable plan at $69.90 per month (which still costs a pretty penny compared to the competition). The plan includes your standard base station, wearable pendant, and one waterproof wall button. We recommend this option for seniors who don’t need the additional device.

Who It’s Best For: The Modified plan is best suited for home-bound seniors who want to keep things simple with a more basic system.

Combo In-Home and Mobile Alert System

Life Alert Pendants

Life Alert Pendants

Home & GPS Plan

This system combines both in-home and mobile coverage for more peace of mind in and outside of your home. You pay $89.85 per month and receive a mobile GPS button, your standard in-home base unit, one wearable pendant, and one waterproof wall button. We like that Life Alert’s mobile device comes with a 10-year battery life so you won’t have to worry about charging it. And keep in mind that when your battery runs low on juice, Life Alert replaces it for free.

Who It’s Best For: Seniors who live an active lifestyle and who desire the added protection of at-home and mobile coverage.

Current Deal

Currently, Life Alert is offering a free month of service if you opt for paying annually. As mentioned, they aren’t fully transparent with their pricing on their website, so we had to rely on the information different sales reps gave us and what little information we found on their site. So if you’re interested in Life Alert, you might want to call them to learn more about their latest deals and discounts.

Complete In-HomeModified In-HomeHome and GPS
89.85/mo69.90/mo89.85/mo
See ComparisonSee ComparisonSee Comparison
Services
Services
Services
24/7 U.S. Based Monitoring24/7 U.S. Based Monitoring24/7 U.S. Based Monitoring
Two-Way Communication with 800 Feet of CoverageTwo-Way Communication with 800 Feet of CoverageTwo-Way Communication
Free Shipping, Setup and InstallationFree Shipping, Setup and InstallationGPS-Enabled Tracking
Lifetime Price GuaranteeLifetime Price GuaranteeFree Shipping, Setup and Installation
Lifetime WarrantyLifetime WarrantyLifetime Price Guarantee
Lifetime Warranty
Equipment
Equipment
Equipment
2 Waterproof In-door Help Buttons1 Waterproof In-door Help Button1 Waterproof In-door Help Button
1 Waterproof Wearable Help Button1 Waterproof Wearable Help Button1 Waterproof Wearable Help Button
Base StationBase StationBase Station
Mobile GPS Button (with 7 to 10-year battery life
Options
Options
Options
Additional In-door Help ButtonAdditional In-door Help ButtonAdditional In-door Help Button
Spouse MonitoringSpouse MonitoringSpouse Monitoring
Personal Protection At HomePersonal Protection At HomePersonal Protection At Home

Is Life Alert Worth It?

Life Alert’s monthly fees are pricey, ranging from $49.90 to $89.85 per month. For context, most medical alert costs range between $24.95 and $49.95 monthly.

With all of that in mind, we think Life Alert is priced a little too high for what you get. We do like that the monitoring center has demonstrated reliability with a TMA Five Diamond Certification. We also like that the battery on the on-the-go device has an extended life and doesn’t need charging. Most mobile devices require daily charging, so this is a definite plus.

We were also disappointed that Life Alert doesn’t provide fall detection, which we consider a standard service in the industry. According to the Centers for Disease Control, falls are the leading cause of injury-related death among adults age 65 and older.5 So, even though the technology isn’t 100% accurate, we still recommend it as a lifesaving investment.

In addition, you don’t need to buy Life Alert’s equipment or hem and haw over whether to invest in a warranty. It is covered under your membership, as is a lifetime price lock and the Life Alert app. Keep in mind that the one-time membership fee is $198.

Overall, we found that Life Alert offers several notable features. But we would have liked to see greater transparency in their pricing and better at-home coverage. An 800-ft range isn’t great compared to other brands like Medical Guardian, which offers 1,300 ft. in-home range for only $29.95 per month.

While they might have one of the biggest names in the industry and one of the best reputations, we’d really like to see them rely less on name recognition and more on improving their offerings and lowering their costs.

Life Alert Company History

Life Alert is a household name and has been providing reliable products and services for more than 30 years.

Today, the brand has over 600 employees in their Encino, California headquarters.6 You can learn more about Life Alert’s background and really get to know their systems — including a detailed rundown of our experience using their products/services — in our full review of Life Alert here.

*Providing accurate information is our top priority and we make significant efforts to do so on our site. However, the companies covered on our site may occasionally change their packages, offerings, and pricing and there may be a delay in us making those changes. If you notice any outdated or inaccurate information, please do let us know.

Life Alert FAQs

Citations
SafeHome.org only uses high-quality sources to support the facts within our articles. Read our editorial guidelines to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.
  1. C. Everett Koop “Later Career.” Wikipedia. Retrieved June 10, 2020.
    https://en.wikipedia.org/wiki/C._Everett_Koop#cite_note-USA_Today_death-2

  2. AARP.com. Retrieved June 10, 2020. How to Choose a Medical Alert System.
    https://www.aarp.org/home-family/caregiving/info-2017/medic-alert-systems-options.html

  3. LifeAlert.com. (2022). Life Alert Mobile.
    https://www.lifealert.com/HELPPhone_50.aspx

  4. National Council on Aging. (Accessed Jun 12, 2020). Falls Prevention Facts.
    https://www.ncoa.org/news/resources-for-reporters/get-the-facts/falls-prevention-facts/

  5. Centers for Disease Control and Prevention. (September 2019). Deaths from Falls.
    https://www.cdc.gov/homeandrecreationalsafety/falls/fallcost/deaths-from-falls.html

  6. Glassdoor.com. (2020). Life Alert Ratings & Reviews.
    https://www.glassdoor.com/Overview/Working-at-Life-Alert-EI_IE254480.11,21.htm

Jenny-Wisneiwski
Written By
Jenny Wisniewski
Medical Alert System Expert

After earning a degree in journalism, Jenny Wisniewski spent much of her professional life in education; however, she returned to writing in earnest in the senior care space, acting as caregiver to her mother. She has hand-tested the industry’s top medical alert systems, writing nearly 50 in-depth articles that help seniors age safely in place. Jenny also covers caregiving, Medicare, assisted living, memory care, and Alzheimer’s and Parkinson’s diseases. Previously, she’s written for national publications such as Country Magazine and Sierra Magazine. Jenny holds dual bachelor’s degrees in English/Journalism and Political Science from Miami University in Oxford, OH. She currently resides in Milwaukee, WI.