Medical Guardian Medical Alert System

High-quality alert system plans at fairly reasonable prices

9.0 / 10 Our rating methodology (aka SecureScoreTM is a combination of our research, product testing, customer sentiment and several other factors.
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Travis Goodreauhttps://www.safehome.org/security-advisors/travis-goodreau/

Medical Guardian is a well-known leader in the alert system industry. We’ve researched their products over the years, and we’re big fans of their features, customer service, and overall ease of use. But in our most recent round of testing, we really want to dig into the packages, options, and pricing of Medical Guardian. We wanted to see if it’s actually worth the investment for you or your loved one.

We’re going to break it down to help you make a wise decision. After all, buying an alert system is a big deal — and it’s important to get the right one that makes sense for your budget and lifestyle. You’ll see that Medical Guardian is slightly more expensive than its competitors, but there are ways to make it worth it. At any rate, we think you’ll benefit greatly from this guide. So let’s jump right in.

The Medical Guardian alert system provides an incredible amount of convenience for those seeking safety solutions. This all-in-one medical alert system provides fall alerts both through a pendant worn as well as a speaker. With three solutions to choose from for both in-home and on-the-go care, individuals have a wide range of options to choose from.

Medical Guardian provides several plan options for the amount of coverage a family needs. Their basic plans are affordable and easy to use, providing some of the largest coverage for the individual. And, their most advanced plan does even more. It provides the family with a sense of peace of mind with its Family Guardian App, providing information on where a loved one is and what he or she is doing on a constant basis.

Key Features

The best features of this system

  • In-Home & Mobile Monitoring
  • Cellular & Landline Monitoring
  • Fall Detection
  • Low Monitoring Fees
  • Nationwide Coverage

Packages & Pricing

First things first, Medical Guardian does not require long-term contracts, and there are no hidden fees involved. But in our experience, this is standard for the industry. Also, there are no equipment costs, as you will essentially rent the equipment from them (the equipment is never yours to own).

So really, there’s only a monthly monitoring price to worry about. At $29 to $49 per month on average, it is more expensive than the competition, but not by much. Overall, we think Medical Guardian is a straight-shooter when it comes to pricing.

Package Pricing Snapshot for Medical Guardian

Medical Guardian Alert SystemsSystem TypeMonthly Plan Cost
Classic GuardianAt-Home Landline Alert$29.95 per month
Home GuardianAt-Home Cellular Alert$34.95 per month
Family GuardianFamily Plan Alerts$79.95 per month
Active GuardianCellular Mobile Alert$44.95 per month
Mobile GuardianCellular Mobile Alert$49.95 per month
Freedom GuardianSmartwatch Alert$44.95 per month*
*plus equipment costs
Mini GuardianCellular Mobile Alert$39.95 per month

Equipment Upgrade Costs

We’ll touch on the alert systems and packages below. But first, there is one other pricing consideration to keep in mind. That is, Medical Guardian offers add-ons and upgrades so that you can customize your coverage to meet your needs. And of course, these will cost you. So if you do choose this provider, we recommend going easy on the extras to save some money.

Medical Guardian Add-OnsDevice TypePrice
Medical Alert NecklaceAdditional Wearable$2 per month
Wrist ButtonAdditional Wearable$2 per month
Fall Alert PendantAdditional Wearable$10 per month
Wall-Mounted ButtonIndoor Help Button$2 per month
Voice-Activated Wall-Mounted ButtonIndoor Help Button$5 per month
Car ChargerChargerN/A
Entryway Key LockboxLockbox$2 per month
Protection PlanWarranty$5 per month

When you add it all up, we think Medical Guardian competes well with other top-rated alert systems like MobileHelp.

But if you’re looking for a budget-friendly system, then Medical Guardian probably isn’t your best bet. We’d recommend looking into a company like Bay Alarm Medical if you’re searching for low-cost peace of mind.

Alert Systems & Packages

You can choose from 7 Medical Guardian alert systems, each of which includes different features and tech. We’re going to highlight them below, starting with the at-home units. The at-home systems tend to be cheaper, as they don’t have GPS location tracking and other mobile-friendly features. Then we’ll dig into the mobile units, which are great for active seniors who are always on-the-go.

It’s important to note that each of the alert systems below offers 24/7 professional monitoring. So at the very least, you or your loved one can receive immediate help from highly-trained emergency agents at the push of a button. However, the similarities between packages abruptly end there.

FYI: Medical Guardian offers ‘The Limitless Icon Collection’, a jewelry alert pendant line for women who desire emergency coverage without compromising on style and fashion.1

At-Home Alert Systems

Classic Guardian

Classic Guardian from Medical Guardian

Classic Guardian from Medical Guardian

This system includes a base station, necklace pendant, and bracelet help button. It’s fairly bare-bones in our opinion, and it requires a landline hookup. However, it’s simple and affordable at $29.95 per month. Now, we must say that Medical Guardian’s in-home systems (like this one) didn’t impress us. But we did enjoy a pretty good range of 1,300 feet from the base station.

Who It’s Best For: Classic Guardian is best for home-bound seniors who have a landline in their home.

Home Guardian

Home Guardian from Medical Guardian

Home Guardian from Medical Guardian

For just a few dollars more per month, at $34.95 per month, Home Guardian comes with two bracelet buttons, a necklace pendant, and a high-quality base station. But the main difference is that it uses cellular monitoring (AT&T). We’ve found cellular monitoring to be faster and more reliable than landline-based or broadband monitoring (and every second counts!). But keep in mind that the range is only 600 ft. with this option, compared to 1,300 ft. with the Classic Guardian.

Who It’s Best For: Home Guardian is best for seniors who want ultra-fast response times and don’t mind losing some range for it.

Family Guardian

This is one of the most feature-rich alert systems you’ll find, and it’s also the most expensive alert offered by Medical Guardian (by far!). It costs $79.95 per month, but it comes with in-home safety sensors which allow you to monitor the activity of your loved one. If something seems off, you’ll receive an instant alert in the Family Guardian smartphone app. We tested it, and we see how it can be life-saving for certain people. Other features of Family Guardian include wireless cellular monitoring, 1,300 ft. range, and two-way talk.

Who It’s Best For: Family Guardian is best for high-risk seniors who need an extra layer of emergency protection.

Pro Tip: The Family Guardian and Freedom Guardian plans include the Circle companion mobile app, allowing caregivers and loved ones to track activity and keep tabs on emergency alert history and daily tasks.2

Mobile Alert Systems

Mini Guardian

Active Guardian by Medical Guardian

Mini Guardian from Medical Guardian

The Mini Guardian is the newest addition to Medical Guardian’s lineup of alert devices. You’ll want to consider this go-anywhere unit if you’re looking for something small and discreet. This tiny device will keep you covered anywhere in the US, so long as there’s a cellular signal. How tiny is it? Well, without getting too technical, it’s 2.72 x 1.38 x 0.57″,  which is only slightly larger than a Tic-Tac box. And weighing in at 1.3 oz, that’s what a slice of whole-grain bread weighs. In other words, we think it’s great for active seniors always on-the-go.

Who It’s Best For: Seniors who leave home often and want an alert device that goes virtually unseen.

Active Guardian

Active Guardian by Medical Guardian

Active Guardian from Medical Guardian

The Active Guardian is Medical Guardian’s most popular alert device, but it’ll set you back $44.95 per month. This lightweight alert is pretty easy to wear and uses AT&T cellular monitoring for a virtually unlimited range. It’s not the most discreet device we’ve tried, but we do think the GPS location tracking and two-way talk is helpful for active seniors. Also, this alert offers the longest battery life of any mobile unit on the market.

Who It’s Best For: The Active Guardian is best for seniors who want long-lasting battery life for on-the-go coverage.

Mobile Guardian

We found this device to be similar to the Active Guardian, but the package also includes a traditional pendant button or bracelet button for protection at home. At $49.95 per month, this reliable option includes cellular monitoring for unlimited mobile range, and a 350 ft. at-home range for the pendants.

Who It’s Best For: Mobile Guardian is best for seniors who desire reliable at-home and on-the-go coverage, and don’t mind paying for it.

Freedom Guardian

Freedom Guardian by Medical Guardian

Freedom Guardian from Medical Guardian

You can think of Freedom Guardian as a trailblazer in the new smartwatch alert category.3 This stylish smartwatch costs $179.95 just for the device, and $50 per month for monitoring. So it’s certainly pricey compared to most options on the market; but we did enjoy the senior-friendly design with oversized icons, GPS location tracking, and other fancy features.

Who It’s Best For: The Freedom Guardian is best for seniors who want the most discreet and functional alert system available.

Pro Tip: Medical Guardian offers monthly, quarterly, semi-annual, and annual plans. However, you don’t actually save money when you purchase the longer plans. So we recommend just going with month-to-month coverage.

Current Deal

Medical Guardian medical alert systems are available at cost-effective pricing. Other discounts and sales may be available as well and they change often. Read all about the currently available Medical Guardian deals and promotions here.

Classic GuardianHome GuardianFamily Guardian
$29.95/mo$34.95/mo$79.95/mo
View PackagesView PackagesView Packages
Services
Services
Services
24-Hour, U.S. Based, Emergency Monitoring24-Hour, U.S. Based, Emergency Monitoring24-Hour, U.S. Based, Emergency Monitoring
Two-Way Communication with 1300 Feet of CoverageTwo-Way Communication with 600 Feet of CoverageTwo-Way Communication with 1300 Feet of Coverage
Power Outage ProtectionPower Outage ProtectionPower Outage Protection
Email and Phone Alert Notifications
Family Access
Equipment
Equipment
Equipment
Wearable Medical Alert ButtonWearable Medical Alert ButtonWearable Medical Alert Button
Base StationBase StationBase Station
Options
Options
Options
Additional Medical Alert ButtonsAdditional Medical Alert ButtonsAdditional Medical Alert Buttons
Fall Alert PendantFall Alert PendantFall Alert Pendant
Voice-Activated Wall ButtonVoice-Activated Wall ButtonVoice-Activated Wall Button
Lock BoxLock BoxLock Box
System Protection PlanSystem Protection PlanSystem Protection Plan

Overall Value of Medical Guardian

Medical Guardian offers a decent lineup of alert systems and add-ons. The prices are a touch higher than what we typically expect to see for alerts like these. But then again, the features are more advanced than most solutions we’ve researched and tested.

While we think the at-home landline option (Classic Guardian) is too expensive for what you get, we did like the higher-tier mobile plans. In fact, we can see merit in all three mobile alert systems — that is, if you’re willing to pay the price. Keep in mind that similar options are about $5 to $10 cheaper per month on average. That said, we do recommend the Mobile Guardian and Freedom Guardian if you’re always on the move.

Another thing you’ll get from Medical Guardian is a company that truly cares about seniors. In our experience, the positive company culture permeates from the top-down, from the CEO to the emergency response agents. And when you’re looking for a plan for you or a loved one, a senior-focused culture can make all the difference.

Medical Guardian Background

Founder and CEO, Geoff Gross, launched Medical Guardian out of his apartment in Philadelphia back in 2005. Fast forward 15+ years, and today Geoff’s company helps over 200,000 seniors find peace of mind and a renewed sense of confidence. Something to note is that Geoff Gross was named a Glassdoor Top CEO in 2018?4 We highly recommend this company, and you can learn more about their offerings in our full review of Medical Guardian here.

Medical Guardian FAQs

Does Medical Guardian require a contract?

No, all of their plans are month-to-month, cancel anytime.

Does it require a landline?

No, Medical Guardian only offers one alert system that requires a landline, while their other 5 systems use a wireless cellular connection.

Is the monitoring reliable?

Yes, we found this brand to be very reliable, with TMA 5-Diamond Certified U.S. based monitoring centers/agents.

Is Medical Guardian expensive?

These devices are more expensive than the industry average, but the features and tech are more advanced than most alert systems.

Which is the best alert plan to get?

It depends on your budget and lifestyle. But if you do choose Medical Guardian, we would recommend their mobile units.

Citations
SafeHome only uses high-quality sources to support the facts within our articles. Read our editorial guidelines to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.
  1. Medical Guardian. (2020). Medical Alert System Provider. https://www.medicalguardian.com/

  2. Medical Guardian ‘MyGuardian' Customer Care Portal, PDF. Retrieved May 8, 2020. Using the MyGuardian Customer Care Portal with the Freedom Guardian.
    https://www.medicalguardian.com/support/files/products/freedom/digital_freedom_guardian_portal_manual.pdf

  3. Smartwatch. Wikipedia. Retrieved May 8, 2020. https://en.wikipedia.org/wiki/Smartwatch

  4. BusinessWire.com. (2018, June 20). Medical Guardian Founder & CEO, Geoff Gross, Named a Glassdoor Top CEO in 2018.
    https://www.businesswire.com/news/home/20180620005726/en/Medical-Guardian-Founder-CEO-Geoff-Gross-Named

Reviewed By
Travis Goodreau
Safety and Security Advisor
Travis is a retired Burglary Detective, having tallied 5,000+ burglary and theft cases throughout his career. He also served as an Arson Investigator, where he cracked the case of a serial arsonist, and made the arrest and prosecuted the would-be bomber of ABC-7 Studio in LA. We couldn’t be happier to have him as a Safety and Security Advisor. Learn more about Travis here
Written By
Andrew Garcia
Lead Security Editor
As Lead Security Editor, Andrew strategically guides SafeHome and the resources we publish. He holds a BA in business, and has 10+ years of experience in content development. Today, Andrew edits and publishes articles, guides, and other resources to meet our rigorous standards. Learn more about Andrew here

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