Editor’s Note: Medical Guardian’s MGMove is new to the market in 2022. It is a smartwatch with advanced features for the crowd that is active, tech-savvy, or wants a medical alert disguised as a watch.
Medical Guardian is a well-known leader in the alert system industry. We’ve tested their products over the years, and in our most recent review of Medical Guardian, we highlighted their high-level features, exceptional customer service, and overall ease of use. But today we really want to dig into the packages, options, and pricing of Medical Guardian. We wanted to see if it’s actually worth the investment for you or your loved one.
We’re going to break it down to help you make a wise decision. After all, buying an alert system is a big deal — and it’s important to get the right one that makes sense for your budget and lifestyle. You’ll see that Medical Guardian is slightly more expensive than its competitors, but there are ways to make it worth it. At any rate, we think you’ll benefit greatly from this guide. So let’s jump right in.
Did You Know? Medical Guardian offers an online assessment that older adults or their loved ones can take to help determine the level of protection needed.1
The Medical Guardian alert system provides an incredible amount of convenience for seniors seeking emergency coverage. With two affordable and easy-to-use in-home systems and three high-quality on-the-go solutions, you’ll have a wide range of options to choose from.
The best features of this system
You will be glad to learn that Medical Guardian is transparent with their pricing. Some providers charge what we like to call hidden fees for things like activation, installation, processing, or membership. You will not find any of these fees popping up when ordering a Medical Guardian system.
You will need to pay a one-time equipment charge for all but one of the systems. However, you will own a slick-looking, high-functioning alert device in exchange.
And at $30 to $40 per month on average, the monthly cost of Medical Guardian is only slightly pricier than the competition. Overall, we think Medical Guardian is a straight-shooter when it comes to pricing.
|Medical Guardian Alert Systems||System Type||Monthly Plan Cost||One-Time Equipment Charge|
|Classic Guardian||At-Home / Landline||$29.95||$0|
|Home 2.0||At-Home / Wireless||$34.95||$124..95|
|Mobile 2.0||Mobile / Wireless||$39.95||$124.95|
|Mini Guardian||Mobile / Wireless||$39.95||$124.95|
|MGMove||Mobile / Wireless||$39.95||$199.95|
In addition to a monthly payment plan, you can also opt into paying either quarterly or annually. The annual payment option will save you money in the long run and also enable you to access lots of freebies. However, it also requires a pretty steep upfront cost — you will need to put down $522. Keep in mind that this does include the cost of equipment, something that many companies charge separately for.
A Bonus for Spouses: With the spousal monitoring program, when you buy a second Medical Guardian pendant for either of the at-home systems, monitoring is covered for free.
We’ll touch on the alert systems and packages soon. But first, there is one other pricing consideration to keep in mind. That is, Medical Guardian offers add-ons and upgrades so that you can customize your coverage to meet your needs. And of course, these will cost you. So if you do choose this provider, we recommend going easy on the extras to save some money.
|Medical Guardian Add-On||Function||Price|
|Additional Neck or Wrist Pendant||At-Home Help Button||$2.99 per month|
|Fall Detection||Sensors for Most Wearable Devices||$10 per month|
|Entryway Key Lockbox||Lockbox||$2.99 per month|
|Wall-Mounted Button||Indoor Help Button||$2.99 per month|
|Voice-Activated Wall-Mounted Button||Indoor Help Button||$4.99 per month|
|Enhanced Emergency Notifications||Real-time Text & Email Notifications||$2.99 per month|
|Protection Plan||Warranty||$6.99 per month|
|Alert 911||One-button speaker with direct connect to 911||$9.99 per month|
|Step-Up Feature||Caregiver connection with MGMove||$5 per month|
Medical Guardian is one of our favorite alert systems, but if you’re looking for a budget-friendly solution, then we’d also recommend looking into Bay Alarm Medical packages. And one other low-priced option to check out — while testing and reviewing MobileHelp, we found that their systems also have reliable coverage at a competitive price.
You can choose from five Medical Guardian alert systems, each of which includes different features and tech. We’re going to highlight them below, starting with the at-home units. The at-home systems tend to be cheaper, as they don’t have GPS location tracking and other mobile-friendly features. Next, we’ll dig into the mobile units, which are great for active seniors who are always on-the-go.
It’s important to note that each of the alert systems below offers 24/7 professional monitoring by a TMA Five Diamond Monitoring Center. The Five Diamond designation recognizes those companies that meet the highest standards in professionalism, training and expertise in the alert industry.2 So you or your loved one can receive immediate help from highly-trained emergency agents at the push of a button. However, the similarities between packages abruptly end there.
FYI: One thing that distinguishes the three on-the-go medical alert systems from each other is fall detection. The Mobile 2.0 offers fall detection through a separate help button pendant. With the Mini, fall detection is built into the mobile device, making it a true all-in-one system. The MGMove, worn on the wrist, does not offer fall detection at all.
This system includes a base station and either a bracelet or necklace help button. It’s fairly bare-bones, in our opinion, and it requires a landline hookup. However, it’s simple and affordable at $29.95 per month. Now, we must say that Medical Guardian’s in-home systems (like this one) didn’t impress us. But we did enjoy a pretty good range of 1,300 feet from the base station.
Who It’s Best For: Classic Guardian is best for home-bound seniors who have a landline in their home.
FYI: The base unit for the in-home systems both have at least a 32-hour backup battery in case of a power outage. We always like to see this feature as severe weather events and equipment failures can occur anywhere, anytime.
For just a few dollars more per month, at $34.95 per month, Home 2.0 comes with a high-quality base station and the option of a black or white watchband or a lanyard to use with the help button. But the main difference between this and Classic Guardian is that Home Guardian uses cellular monitoring via AT&T. In our roundup of the best cellular medical alert systems, we found cellular monitoring to be faster and more reliable than landline-based or broadband monitoring (and every second counts!). In addition, the range has recently been updated from 600 to 1,400 feet.
Who It’s Best For: Home Guardian is best for home-bound seniors who want ultra-fast response times and don’t mind losing some range for it.
The Mini Guardian is the newest addition to Medical Guardian’s lineup of alert devices. You’ll want to consider this go-anywhere unit if you’re looking for something small and discreet. This tiny device will keep you covered anywhere in the US, so long as there’s a signal through Verizon’s 4G cellular network.
How tiny is it? Well, without getting too technical, it’s a flat device that measures 1 ½” x 1”, which is about the size of a raffle ticket. And weighing in at 1.3 oz, that’s what a slice of whole-grain bread weighs. In other words, we think it’s great for active seniors always on-the-go.
A few other unique features — it comes in three colors, has a five-day battery life, and uses both GPS and Wi-Fi for precise location detection.
Who It’s Best For: Seniors who leave home often and want an alert device that goes virtually unseen.
This system comes with a mobile device that can function as a base station and a traditional pendant button or bracelet button for protection at home. At $39.95 per month, this reliable option also includes advanced GPS tracking and a 500-foot at-home range for the pendants.
Who It’s Best For: Mobile Guardian is best for seniors who desire reliable at-home and on-the-go coverage.
You can think of MGMove as a trailblazer in the new smartwatch alert category.3 This stylish smartwatch, which comes in either black or white, costs $299 just for the device, and $44.95 per month for monitoring. So it’s certainly pricey compared to most options on the market; but we did enjoy the senior-friendly design with oversized icons, GPS location tracking, and other fancy features.
The MGMove is a stylish smartwatch that costs $199.95 for the device and $39.95 for monitoring. Though the equipment fee is more expensive than Medical Guardian’s other systems, we did enjoy the senior-friendly design with oversized icons, GPS location tracking and a touchscreen face. Keep in mind that this device does not offer fall detection.
Who It’s Best For: The MGMove is best for fashion-forward seniors who want the most discreet and functional alert system available.
Pro Tip: Medical Guardian offers monthly, quarterly, semi-annual, and annual plans. However, we recommend just going with month-to-month coverage, unless you have the budget to work with to purchase the equipment upfront.
At the time of this writing, Medical Guardian was offering a special summer promotion (20 percent off) on the Mini Guardian. Keep an eye on Medical Guardian’s website, as they offer new promotions frequently.
|Classic Guardian||Home 2.0||Mobile 2.0|
|View Packages||View Packages||View Packages|
|24-Hour, U.S. Based, Emergency Monitoring||24-Hour, U.S. Based, Emergency Monitoring||24-Hour, U.S. Based, Emergency Monitoring|
|Two-Way Communication with 1300 Feet of Coverage||Two-Way Communication with 1,400 Feet of Coverage||Two-Way Communication with 500 Feet of Coverage|
|Power Outage Protection||Power Outage Protection||Power Outage Protection|
|On-the-go and at-home coverage|
|Wearable Medical Alert Button||Wearable Medical Alert Button||Wearable Medical Alert Button|
|Base Station||Base Station||Mobile device|
|Additional Medical Alert Buttons||Additional Medical Alert Buttons||Additional Medical Alert Buttons|
|Fall Alert Pendant||Fall Alert Pendant||Fall Alert Pendant|
|Voice-Activated Wall Button||Voice-Activated Wall Button||Voice-Activated Wall Button|
|Lock Box||Lock Box||Lock Box|
|System Protection Plan||System Protection Plan||System Protection Plan|
Medical Guardian offers a decent lineup of alert systems and add-ons. The prices are a touch higher than what we typically expect to see for alerts like these. But then again, the features are more advanced than most solutions we’ve researched and tested.
While we think the at-home landline option (Classic Guardian) is too expensive for what you get, we did like the higher-tier mobile plans. In fact, we can see merit in all three mobile alert systems — that is, if you’re willing to pay the price. Keep in mind that similar options are about $5 to $15 cheaper per month on average. You can compare the starting monthly prices of various alert systems in our rundown of the similar options. That said, we do recommend the Mobile 2.0 and Mini Guardian if you’re always on the move.
Now, when we say the prices are “a touch higher” than other brands, it’s really not that bad. Some medical alert brands can really set you back for alert coverage. For instance, while researching and testing Life Alert, we found their systems to be priced pretty steep for what you get. You can learn more about this option in our Life Alert cost guide.
Another thing you’ll get from Medical Guardian is a company that truly cares about seniors. In our experience, the positive company culture permeates from the top-down, from the CEO to the emergency response agents. And when you’re looking for a plan for you or a loved one, a senior-focused culture can make all the difference.
Founder and CEO, Geoff Gross, launched Medical Guardian out of his apartment in Philadelphia back in 2005.4 Fast forward 15+ years, and today Geoff’s company has helped over 200,000 seniors find peace of mind and a renewed sense of confidence. Something to note is that Geoff Gross was named a Glassdoor Top CEO in 2018?5
No, all of their plans are month-to-month, cancel anytime.
No, Medical Guardian only offers one alert system that requires a landline, while their other five systems use a wireless cellular connection.
Medical Guardian does not charge cancellation fees, and they provide prorated refunds for months of unused service. However, Medical Guardian does not provide a free trial period.
These devices are slightly more expensive than the industry average, but the features and tech are more advanced than most alert systems.
It depends on your budget and lifestyle. But if you do choose Medical Guardian, we would recommend one of their mobile units.
Medical Guardian. (2021). Medical Alert System Provider. https://www.medicalguardian.com/risk-assessment
The Monitoring Association. (2021). For Consumers – Why Five Diamond Recognition Is Important!
Smartwatch. Wikipedia. Retrieved May 8, 2020. https://en.wikipedia.org/wiki/Smartwatch
Medical Guardian. (2021). A Family-First Approach.
BusinessWire.com. (2018, June 20). Medical Guardian Founder & CEO, Geoff Gross, Named a Glassdoor Top CEO in 2018.
After earning a degree in journalism, Jenny Wisniewski spent much of her professional life in education; however, she returned to writing in earnest in the senior care space, acting as caregiver to her mother. She has hand-tested the industry’s top medical alert systems, writing nearly 50 in-depth articles that help seniors age safely in place. Jenny also covers caregiving, Medicare, assisted living, memory care, and Alzheimer’s and Parkinson’s diseases. Previously, she’s written for national publications such as Country Magazine and Sierra Magazine. Jenny holds dual bachelor’s degrees in English/Journalism and Political Science from Miami University in Oxford, OH. She currently resides in Milwaukee, WI.