Medical Guardian Medical Alert System

High-quality alert system plans at fairly reasonable prices

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SecureScore™: 9.0 / 10 This rating is derived from our editorial team's research, hands-on product testing, and customer surveys.
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Jenny Wisniewski https://www.safehome.org/author/jenny-wisniewski/

Medical Guardian is a well-known leader in the alert system industry. We’ve researched their products over the years, and in our most recent review of Medical Guardian we highlighted their high-level features, exceptional customer service, and overall ease of use. But today we really want to dig into the packages, options, and pricing of Medical Guardian. We wanted to see if it’s actually worth the investment for you or your loved one.

We’re going to break it down to help you make a wise decision. After all, buying an alert system is a big deal — and it’s important to get the right one that makes sense for your budget and lifestyle. You’ll see that Medical Guardian is slightly more expensive than its competitors, but there are ways to make it worth it. At any rate, we think you’ll benefit greatly from this guide. So let’s jump right in.

Mobile Guardian Necklace

Mobile Guardian

Did You Know: Medical Guardian offers an online assessment that older adults or their loved ones can take to help determine the level of protection needed.1

The Medical Guardian alert system provides an incredible amount of convenience for seniors seeking emergency coverage. With two affordable and easy-to-use in-home systems and four high-quality on-the-go solutions, you’ll have a wide range of options to choose from.

Key Features

The best features of this system

  • In-Home & Mobile Monitoring
  • Cellular & Landline Monitoring
  • Fall Detection
  • Excellent range
  • Nationwide Coverage

Packages & Pricing

First things first, Medical Guardian does not require long-term contracts, and there are no hidden fees to worry about. But in our experience, this is standard for the industry. Also, note that the majority of the packages do not require an equipment charge, as you will essentially rent the equipment, rather than own it.

The two exceptions are the Mini Guardian and the Freedom Guardian as you will see below. Both packages do have an equipment charge, but in both cases you will own a slick-looking, high-functioning alert device in exchange.

And at $29 to $45 per month on average, the monthly cost of Medical Guardian is only slightly pricier than the competition. Overall, we think Medical Guardian is a straight-shooter when it comes to pricing.

Package Pricing Snapshot for Medical Guardian

Medical Guardian Alert Systems System Type Monthly Plan Cost One-Time Equipment Charge
Classic Guardian At-Home / Landline $29.95 $0
Home Guardian At-Home / Wireless $34.95 $0
Mobile Guardian Mobile / Wireless $44.95 $0
Mini Guardian Mobile / Wireless $39.95 $124.95
Active Guardian Mobile / Wireless $44.95 $0
Freedom Guardian Mobile / Wireless $44.95 $299.95

In addition to a monthly payment plan, you can also opt into paying either quarterly or annually. The annual payment option will save you money in the long run and also enable you to access lots of freebies. However, it also requires a pretty steep upfront cost — you will need to put down $522. Keep in mind that this does include the cost of equipment, something that many companies charge separately for.

A Bonus for Spouses: With the spousal monitoring program, when you buy a second Medical Guardian pendant for either of the at-home systems, monitoring is covered for free.

Equipment Upgrade Costs

We’ll touch on the alert systems and packages soon. But first, there is one other pricing consideration to keep in mind. That is, Medical Guardian offers add-ons and upgrades so that you can customize your coverage to meet your needs. And of course, these will cost you. So if you do choose this provider, we recommend going easy on the extras to save some money.

Medical Guardian Add-On Function Price
Additional Neck or Wrist Pendant At-Home Help Button $2.99 per month
Fall Detection Sensors for Most Wearable Devices $10 per month
Car Charger Charger for Mobile Devices $25 one-time charge No monthly fee
Jewelry (Trelawear) Pendant Decorative Encasement for Help Button $2.99 per pendant per month
Entryway Key Lockbox Lockbox $2.99 per month
Wall-Mounted Button Indoor Help Button $2.99 per month
Voice-Activated Wall-Mounted Button Indoor Help Button $5.00 per month
Enhanced Emergency Notifications Real-time Text & Email Notifications $2.99 per month
Protection Plan Warranty $6.99 per month

When you add it all up, we think Medical Guardian competes well with other top-rated alert systems like MobileHelp. While testing and reviewing MobileHelp, we found that their systems also have reliable coverage with lots of upgrades like jewelry pendants, lock boxes, and even medication reminders.

Mobile Guardian Wrist Pendant

Mobile Guardian Wrist Pendant

Medical Guardian is one of our favorite alert systems, but if you’re looking for a budget-friendly solution, then we’d also recommend looking into Bay Alarm Medical packages.

Alert Systems & Packages

You can choose from six Medical Guardian alert systems, each of which includes different features and tech. We’re going to highlight them below, starting with the at-home units. The at-home systems tend to be cheaper, as they don’t have GPS location tracking and other mobile-friendly features. Next, we’ll dig into the mobile units, which are great for active seniors who are always on-the-go.

Medical Guardian

Medical Guardian

It’s important to note that each of the alert systems below offers 24/7 professional monitoring by a TMA Five Diamond Monitoring Center. The Five Diamond designation recognizes those companies that meet the highest standards in professionalism, training and expertise in the alert industry.2 So you or your loved one can receive immediate help from highly-trained emergency agents at the push of a button. However, the similarities between packages abruptly end there.

FYI: Medical Guardian offers ‘The Limitless Icon Collection’, a jewelry alert pendant line for women who desire emergency coverage without compromising on style and fashion.

At-Home Alert Systems

Classic Guardian

Classic Guardian from Medical Guardian

Classic Guardian from Medical Guardian

This system includes a base station and either a bracelet or necklace help button. It’s fairly bare-bones, in our opinion, and it requires a landline hookup. However, it’s simple and affordable at $29.95 per month. Now, we must say that Medical Guardian’s in-home systems (like this one) didn’t impress us. But we did enjoy a pretty good range of 1,300 feet from the base station.

Who It’s Best For: Classic Guardian is best for home-bound seniors who have a landline in their home.

FYI: The base unit for the in-home systems both have at least a 30-hour backup battery in case of a power outage. We always like to see this feature as severe weather events and equipment failures can occur anywhere, anytime.

Home Guardian

Home Guardian from Medical Guardian

Home Guardian from Medical Guardian

For just a few dollars more per month, at $34.95 per month, Home Guardian comes with a high-quality base station and the option of a black or white watchband or a lanyard to use with the help button. But the main difference is that it uses cellular monitoring (AT&T). In our roundup of the best cellular medical alert systems, we found cellular monitoring to be faster and more reliable than landline-based or broadband monitoring (and every second counts!). But keep in mind that the range is only 600 ft. with this option, compared to 1,300 ft. with the Classic Guardian.

Who It’s Best For: Home Guardian is best for home-bound seniors who want ultra-fast response times and don’t mind losing some range for it.

Mobile Alert Systems

Mini Guardian

Active Guardian by Medical Guardian

Mini Guardian from Medical Guardian

The Mini Guardian is the newest addition to Medical Guardian’s lineup of alert devices. You’ll want to consider this go-anywhere unit if you’re looking for something small and discreet. This tiny device will keep you covered anywhere in the US, so long as there’s a signal through Verizon’s 4G cellular network.

How tiny is it? Well, without getting too technical, it’s a flat device that measures 1 ½” x 1”, which is about the size of a raffle ticket. And weighing in at 1.3 oz, that’s what a slice of whole-grain bread weighs. In other words, we think it’s great for active seniors always on-the-go.

A few other unique features — it comes in three colors, has a five-day battery life, and uses both GPS and Wi-Fi for precise location detection.

Who It’s Best For: Seniors who leave home often and want an alert device that goes virtually unseen.

Active Guardian

Active Guardian by Medical Guardian

Active Guardian from Medical Guardian

The Active Guardian is Medical Guardian’s most popular alert device. This lightweight alert is pretty easy to wear and uses Verizon 4G cellular monitoring for a virtually unlimited range. It’s not the most discreet device we’ve tried, but we do think the GPS and Wi-Fi location tracking and two-way talk are helpful for active seniors. Also, like the Mini Guardian, this alert offers one of the longest battery lives (7 days) of any mobile unit on the market.

Who It’s Best For: The Active Guardian is best for seniors who want long-lasting battery life for on-the-go coverage.

Mobile Guardian

Mobile Guardian Closeup

Mobile Guardian Closeup

We found this device to be similar to the Active Guardian, but the package also includes a traditional pendant button or bracelet button for protection at home. At $44.95 per month, this reliable option includes cellular monitoring for unlimited mobile range, and a 350-foot at-home range for the pendants.

Who It’s Best For: Mobile Guardian is best for seniors who desire reliable at-home and on-the-go coverage, and don’t mind paying for it.

Freedom Guardian

Freedom Guardian by Medical Guardian

Freedom Guardian from Medical Guardian

You can think of Freedom Guardian as a trailblazer in the new smartwatch alert category.3 This stylish smartwatch, which comes in either black or white, costs $299 just for the device, and $44.95 per month for monitoring. So it’s certainly pricey compared to most options on the market; but we did enjoy the senior-friendly design with oversized icons, GPS location tracking, and other fancy features.

Who It’s Best For: The Freedom Guardian is best for fashion-forward seniors who want the most discreet and functional alert system available.

Pro Tip: Medical Guardian offers monthly, quarterly, semi-annual, and annual plans. However, we recommend just going with month-to-month coverage, unless you have the budget to work with to purchase the equipment upfront.

Current Deal

At the time of this writing, Medical Guardian was offering a special summer promotion (20 percent off) on the Mini Guardian. Keep an eye on Medical Guardian’s website, as they offer new promotions frequently.

Classic GuardianHome GuardianFamily Guardian
$29.95/mo$34.95/mo$79.95/mo
View PackagesView PackagesView Packages
Services
Services
Services
24-Hour, U.S. Based, Emergency Monitoring24-Hour, U.S. Based, Emergency Monitoring24-Hour, U.S. Based, Emergency Monitoring
Two-Way Communication with 1300 Feet of CoverageTwo-Way Communication with 600 Feet of CoverageTwo-Way Communication with 1300 Feet of Coverage
Power Outage ProtectionPower Outage ProtectionPower Outage Protection
Email and Phone Alert Notifications
Family Access
Equipment
Equipment
Equipment
Wearable Medical Alert ButtonWearable Medical Alert ButtonWearable Medical Alert Button
Base StationBase StationBase Station
Options
Options
Options
Additional Medical Alert ButtonsAdditional Medical Alert ButtonsAdditional Medical Alert Buttons
Fall Alert PendantFall Alert PendantFall Alert Pendant
Voice-Activated Wall ButtonVoice-Activated Wall ButtonVoice-Activated Wall Button
Lock BoxLock BoxLock Box
System Protection PlanSystem Protection PlanSystem Protection Plan

Overall Value of Medical Guardian

Medical Guardian offers a decent lineup of alert systems and add-ons. The prices are a touch higher than what we typically expect to see for alerts like these. But then again, the features are more advanced than most solutions we’ve researched and tested.

While we think the at-home landline option (Classic Guardian) is too expensive for what you get, we did like the higher-tier mobile plans. In fact, we can see merit in all four mobile alert systems — that is, if you’re willing to pay the price. Keep in mind that similar options are about $5 to $15 cheaper per month on average. You can compare the starting monthly prices of various alert systems in our rundown of the similar options. That said, we do recommend the Mobile Guardian and Freedom Guardian if you’re always on the move.

Now, when we say the prices are “a touch higher” than other brands, it’s really not that bad. Some medical alert brands can really set you back for alert coverage. For instance, while researching and testing Life Alert, we found their systems to be priced pretty steep for what you get. You can learn more about this option in our Life Alert cost guide.

Another thing you’ll get from Medical Guardian is a company that truly cares about seniors. In our experience, the positive company culture permeates from the top-down, from the CEO to the emergency response agents. And when you’re looking for a plan for you or a loved one, a senior-focused culture can make all the difference.

Medical Guardian

Medical Guardian

Medical Guardian Background

Founder and CEO, Geoff Gross, launched Medical Guardian out of his apartment in Philadelphia back in 2005.4 Fast forward 15+ years, and today Geoff’s company has helped over 200,000 seniors find peace of mind and a renewed sense of confidence. Something to note is that Geoff Gross was named a Glassdoor Top CEO in 2018?5

Medical Guardian FAQs

Does Medical Guardian require a contract?

No, all of their plans are month-to-month, cancel anytime.

Does it require a landline?

No, Medical Guardian only offers one alert system that requires a landline, while their other five systems use a wireless cellular connection.

What is Medical Guardian’s refund policy?

Medical Guardian does not charge cancellation fees, and they provide prorated refunds for months of unused service. However, Medical Guardian does not provide a free trial period.

Is Medical Guardian expensive?

These devices are slightly more expensive than the industry average, but the features and tech are more advanced than most alert systems.

Which is the best alert plan to get?

It depends on your budget and lifestyle. But if you do choose Medical Guardian, we would recommend one of their mobile units.

Top
Citations
SafeHome.org only uses high-quality sources to support the facts within our articles. Read our editorial guidelines to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.
  1. Medical Guardian. (2021). Medical Alert System Provider. https://www.medicalguardian.com/risk-assessment

  2. The Monitoring Association. (2021). For Consumers – Why Five Diamond Recognition Is Important!
    https://tma.us/programs/fivediamond/

  3. Smartwatch. Wikipedia. Retrieved May 8, 2020. https://en.wikipedia.org/wiki/Smartwatch

  4. Medical Guardian. (2021). A Family-First Approach.
    https://www.medicalguardian.com/about-us

  5. BusinessWire.com. (2018, June 20). Medical Guardian Founder & CEO, Geoff Gross, Named a Glassdoor Top CEO in 2018.
    https://www.businesswire.com/news/home/20180620005726/en/Medical-Guardian-Founder-CEO-Geoff-Gross-Named

Written By
Jenny Wisniewski
Medical Alert System Expert

After earning a degree in journalism, Jenny Wisniewski spent much of her professional life in education; however, she returned to writing in earnest in the senior care space, acting as caregiver to her mother. She has hand-tested the industry’s top medical alert systems, writing nearly 50 in-depth articles that help seniors age safely in place. Jenny also covers caregiving, Medicare, assisted living, memory care, and Alzheimer’s and Parkinson’s diseases. Previously, she’s written for national publications such as Country Magazine and Sierra Magazine. Jenny holds dual bachelor’s degrees in English/Journalism and Political Science from Miami University in Oxford, OH. She currently resides in Milwaukee, WI.

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