Guardian Security Review

"Professionally Monitored Home Security by Guardian Protection Services"

Guardian Security Package
Overall Score: 7.6/10
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7.6 Overall Score
Customer Service
6.0
Value
6.5
Equipment
8.0
Features & Technology
9.5
Ease Of Use
6.0

Guardian Security Ratings

Guardian is a home security company with an excellent reputation in home protection. Their full-service packages offer 24/7 monitoring with highly experienced staff ready to assist you whenever there’s an alarm or another emergency situation. Their customer service and guarantees make your entire experience with the company a good one.

PROS
  • Well-respected company
  • Affordable plans
  • Tried and true hardware
  • Home automation available
  • No long-term contracts

CONS
  • Upfront payment for equipment
  • Lack of pricing transparency for add-on equipment
  • Professional installation only

Overview

Guardian has four decades of home security experience under its belt, so they’ve had plenty of time to optimize their service and equipment offerings. They have an A+ rating with the Better Business Bureau, a Super Service Award from Angie’s List and over 250,000 happy customers.

They have a range of plans to fit your needs, along with a set of guarantees that ensure that you get the most out of your service. It starts with the best price guarantee, which will price-match comparable quotes from their competitors offering basic security packages.

If you have a Guardian Protection Services plan active and your home gets broken into and robbed, they will cover up to $500 of the insurance deductible. They also have a Quality Home Installation Guarantee which covers situations where they do not fix a reported problem with a piece of the equipment. You get the installation price and monthly monitoring fees paid in this situation.

Finally, the Home Relocation Guarantee allows you to move your Guardian System with you. While the professional installation nature of this home security system better fits a homeowner’s needs than a renter’s, you do have the option of bringing your service with you when you move.

Features and Technology

Remotely Connect From Mobile Devices and Your Computer

You can use the device that’s most convenient for your needs, rather than being stuck on mobile access only.

Mobile Alerts

You can set up alerts and notifications for your home security and automation devices. You’ll know when an alarm goes off or motion is detected at home.

24/7 Professional Monitoring

Guardian has been in the home security market for a long time. The agents who handle your cases have a lot of experience in handling emergency situations. They have a 60 second response time.

Fully Wireless System

You don’t need a landline to get set up on this security system. Everything connects to the control panel wirelessly.

Live Video Streaming

Keep an eye on what’s going on inside and out with the selection of live streaming HD cameras.

Smart Home Automation Features

Guardian’s packages past the basic one support home automation. You can sync these devices to your security system or set up their own schedules and rules.

Geoservices

Your smart home system can respond automatically based on where you’re at, thanks to geoservices tracking your smartphone.

Ease of Use

Guardian offers a top of the line experience thanks to their decades in home security, so all of the hardware is simple to use. However, you do need professional installation services to get it set up for you. After that, configuring your home automation schedules and using the app to access your devices is simple and straightforward.

Customer Service

The dedicated team at Guardian is entirely focused on home security and protection. You can get in contact with a knowledgeable representative to handle any problems that you run into. They have a lot of resources online to start with, such as the FAQs, online manuals, and video tutorials. If you still have problems with your system after that, then phone support and social media messaging channels are open.

Value

Guardian has three packages that cover everything from basic home security system to home automation. The installation fees vary based on the package you get and the equipment configuration that you’re interested in.

Edge Essential – $34.95/month and $99 upfront

This basic home security package covers everything you need to get started with Guardian. You get wireless and cellular-based connectivity, 24/7 professional monitoring, Edge Home Control features, with an equipment load-out that includes the touchscreen control keypad, 3 door and window sensors, 1 motion sensor, yard signs and window decals.

Edge Control – $49.99/month and $299 upfront

This home automation and security package builds on the Essential plan by adding automation features and more equipment choices. In addition to the services you get from the previous plan, you also get Edge Home Control Automation and the choice of one home automation device.

Edge Premium – $59.99/month and $499 upfront

This comprehensive home security and automation plan adds in live video streaming to your security system. You also have 2 wireless indoor cameras included in the base equipment package and a selection of 1 home automation device.

Equipment

Touchscreen Control Keypad

This control panel gets set up near your front door or another area that you commonly enter. You can call emergency services with a single button press or get help from the experienced agents at Guardian. Your smartphone can connect to the control panel for home automation functionality. This home security device also shows you the weather and supports additional keypads.

Door and Window Sensors

Get alerted whenever a door opens up, or the windows are raised when they shouldn’t be.

Motion Sensor

When your house is supposed to be empty, the motion could be a tell-tale sign that something is wrong. The motion sensor helps you protect your home against unwanted visitors.

Indoor Wi-Fi Cameras with Night Vision

You can check-in on how your home is doing from your mobile device or computer with this camera. You get a full-color recording during the day and high quality black and white at night. Any videos that get recorded get stored automatically.

Door Lock

Control your lock remotely and set up rules that allow it to automatically lock and unlock based on the status of the rest of your security system. You don’t need a key at all once you put this lock in place.

Thermostat

Keep your house comfortable, and your bills low with this thermostat. You can even sync it with your home security hardware so it knows exactly when it should turn on and off.

Light Modules

Turn lights off and on from your smartphone, or you can even dim them. Set up schedules, so the lights are on right as you get home from work.

Garage Door Switch

Easily open and close your garage door with your smartphone.

Add-on Equipment

Guardian IQ2

This upgraded security control panel looks and functions like a tablet. It has a number of useful features that make it well worth adding it to your system. It can automatically arm and disarm based on the position of your smartphone, takes pictures of anyone trying to disarm the alarm system, records alarm videos and works as a digital picture frame when you’re not using its other functions.

It connects with Wi-Fi and 4G LTE, so you always have the fastest response times. Audio sensors can also pick up the sound of glass breaking.

Video Doorbell Camera

Say hello to your visitor through the video doorbell and keep an eye on what’s happening at home.

Indoor Pan and Tilt Camera

Get better visibility into what’s going on at home with this camera that allows you to move it around so you can keep a close eye on things.

Smart Sensor

This smart sensor is designed to instantly alert you if it’s set off. It’s designed for liquor cabinets, gun safes and other storage areas with sensitive or dangerous goods.

Low-Temperature Sensor

Don’t wait until your pipes burst during the winter. Get alerts long before this happens.

Glass Break Detector

Use this audio sensor to send an alert whenever it hears glass breaking.

Personal Medical Alert Bracelet

Get emergency medical help quickly by pressing this bracelet if you’re unable to call for help.

Wireless Remote Keyfob

Control your home security system without pulling out your smartphone or getting on your computer.

Smoke Detector

Get early warning if smoke is present in your home.

Heat Detector

A heat detector works well as a complement to your smoke detector system.

Carbon Monoxide Detector

Stay safe around this dangerous gas.

Streaming Video Recorder

This device provides you with continuous video recording from up to four cameras. It’s local storage, although you can still access it via the app. You get 1 terabyte for all your videos.

Image Sensor

This is a motion sensor that takes photos of whatever set it off, then sends it to you.

Outdoor Security Camera with Night Vision

This weather-resistant HD camera gives you an excellent view of the area around your property day and night.

Summary

Guardian’s home security packages offer an excellent value for full-service features. The base plan is affordable for many homeowners, while the other two packages include home automation alongside the professional monitoring services. This home security option works best for homeowners.