Frontpoint is a DIY home security leader, offering customizable wireless systems you can install yourself in under 30 minutes. Though Frontpoint’s 24/7 professional monitoring is a bit on the pricey side (starting in the mid-$40s), it comes with lots of pro tools, like remote controls and loads of home automation capabilities. And they’ve got an app chock full of features — plus advanced capabilities like geofencing and customizable “scenes.” (More about that to come!)
But before we dig into all their options and discuss pricing and packages, here are the key features you can expect from this system.
With an A+ rating from the Better Business Bureau, Frontpoint is known for top-notch customer service. Though to be honest, this can be hit-or-miss. Our personal customer experience with them wasn’t the greatest, as we talked about in our in-depth Frontpoint review.
They’re also known for quick-and-easy self-installation. You’ll get step-by-step instructions, and help is just a phone call away. This means you can be up and running in under 30 minutes. Even better, there’s a 30-day, money-back guarantee, so you can try the system without risk.
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Frontpoint uses high-quality GE control panels powered by dual-path technology. This means their alarms have two ways of communicating with the monitoring center, so you’re always covered if one method fails. The main connection method is LTE cellular, which is the strongest, most reliable connection in the industry. As a backup, the system uses your home’s Wi-Fi. With a dual-path connection like this, you’re always protected.
Frontpoint equipment comes in packages. Plus, there are lots of add-ons and upgrades. Here’s a look at what they have to offer.
Using the Frontpoint app, you can arm your system remotely, receive alerts, tweak settings, and livestream from your indoor or outdoor cameras. If you purchase equipment like smart lights, smart thermostats, or smart door locks, you can control those devices via the app, too, using Frontpoint’s home automation capabilities. You get all of these controls automatically with the Ultimate monitoring plan. (This is the only monitoring plan the system is offering moving forward, and it costs $49.99 per month.)
Frontpoint’s mobile app puts the power of home security in the palm of your hand. Stay connected with alerts from motion sensors, flood sensors, carbon monoxide detectors, smoke detectors, and more.
All Frontpoint security systems are paired with a 24/7 professional monitoring plan. If your alarm is triggered, a security professional will reach out to you immediately, and they will dispatch emergency help if needed.
Frontpoint’s entryway sensors, video cameras, and other security equipment is wireless. Installation leaves no permanent marks, and you can easily take the equipment with you if you move.
Their optional home security cameras let you save recordings and stream live video to mobile phones, tablets, and computers.
Maintain your privacy. With Frontpoint, no technician needs to visit your home. You can install the equipment yourself in about 30 minutes.
SMART HOME SYSTEMS
Home automation helps people save time and money. Frontpoint’s mobile app makes it easy to automate your home’s lights, locks, thermostat, and more.
For all-around protection, you can customize your system with environmental sensors to alert you in the case of flood, fire, or a carbon monoxide leak.
Control your Frontpoint system remotely via the app or the add-on keychain remote ($24.99). With the keychain remote, you can arm or disarm the system, or send an emergency alert for immediate help.
Using your smartphone’s GPS, Frontpoint can put a wireless “fence” around your home. This is called geofencing, and it allows your system to alert you if you leave your “fence” without setting your alarm. When you get the alert, just tap the button in the app to secure your home.
FYI: Frontpoint has an excellent 4.6-star rating on Trustpilot.1
We’re constantly researching, testing, and comparing security systems, but we wanted to see what Frontpoint customers had to say about their service. We surveyed 20 customers and asked them to rate the system in 10 different areas, including an overall rating. Here are the results.
We have to admit, Frontpoint is a bit pricier than other top DIY home security systems. Their newest equipment packages start around $120-$600 on sale ($400-$800 MSRP). Plus, you’ll be paying $50 per month for professional monitoring. Compare that to some of the more affordable home security systems, which offer equipment starting around $200 and monitoring as low as $10-$20 per month. So, is Frontpoint worth the extra cost?
Well, that depends on what matters most to you. When we tried Frontpoint out in our home, we were impressed with the advanced features, like home automation and geofencing. Other DIY security providers don’t offer geofencing, but it’s one of our favorite features. It actually saved us more than once when we left home without setting the alarm.
If you’re on the fence, keep this in mind: There’s no contract if you pay the equipment fee up-front, so you can cancel your monitoring at any time with no penalty. (Just give them 30 days’ notice.) Plus, Frontpoint has a 30-day, money-back guarantee on equipment, so you’ll have a window of opportunity to back out if you change your mind.
Pro Tip: If none of the Frontpoint equipment packages is the right fit, you can create your own. Just use the “build-your-own” tool on their site. It’ll add their hub and keypad ($304.98) to your cart. Then you can add on sensors, cameras, and whatever else you want. They’ll automatically throw in a yard sign and door/window decals for free, and for a limited, a free doorbell camera that usually costs about $190.
|The Safehouse||The Bunker||The Fortress|
|*Size of System||5-Piece||8-Piece||12-Piece|
|Type of System||Intrusion + Video||Intrusion + Environmental + Video||Intrusion + Environmental + Video|
|Hub & Keypad||1||1||1|
|Door & Window Sensors||2||3||6|
|**Free Video Doorbell||1||1||1|
|Smoke & Heat Sensors||0||1||1|
|Total Retail Price||$392.40||$633.92||$797.88|
|Sale Price (25% Off)||$129.00||$475.44||$598.41|
|Monthly Price (36 Months)||$4.16||$15.34||$19.31|
* Each system also includes one yard sign, one door decal and three window decals not included in system size calculation.
** Available for a limited time.
Frontpoint is streamlining things. They used to offer three monitoring plans, but they’re now switching to a single-plan format, using their most-inclusive plan for everyone. All new customers will be on the Ultimate plan, which provides 24/7 professional monitoring, plus support for video and environmental monitoring, and home automation. This costs $49.99 per month and gives you maximum customization and control.
Though $49.99 is a bit steep for professional monitoring, keep in mind that there aren’t any hidden costs or activation fees. Also, you don’t have to worry about installation fees since it’s DIY setup. Just pay for the equipment up front (or finance it), and you’re all set.
Frontpoint Monitoring: The Ultimate Plan
|Price||$49.99 per month|
|Type of Coverage||Intrusion + Environmental + Video + Home Automation|
|Connection Type||LTE Cellular Monitoring|
|Mobile App Controls||Yes|
|Contract Length||No Contract|
Frontpoint has lots of equipment you can add on to your system to customize it just the way you want. With the Ultimate monitoring plan, you’ll be able to control any and all add-on equipment you buy from Frontpoint.
A La Carte Frontpoint Equipment Prices
|Hub + Keypad||Control||$304.98|
|Touch-screen Control Panel||Control||$119.99|
|Premium Indoor Camera||Camera||$199.99|
|Glass Break Sensor||Sensor||$44.99|
|Garage Door Sensor||Sensor||$24.99|
|Carbon Monoxide Sensor||Sensor||$69.99|
|Smart Door Lock||Automation||$149.99|
|Smart Light Bulb||Automation||$24.99|
|Wireless Light Control||Automation||$49.99|
All Frontpoint equipment — whether it’s part of a package or added on separately — comes with a three-year limited warranty. This is actually one of the better warranties in the industry. Ring Alarm, for example, offers a one-year warranty, and home security powerhouse Vivint offers a four-month warranty.
Since the service has done away with contracts and narrowed their monitoring options to one all-inclusive plan, ordering a Frontpoint system is easier than ever. Just choose your equipment package (The Safehouse, The Bunker, The Fortress, or Build-Your-Own), add on any extra equipment you want (cameras, extra sensors, a keychain remote, etc.), and then check out.
You’ll be enrolled in the Ultimate monitoring package during the checkout process. There are no contracts to sign, and no installation appointments to schedule. Once you complete your purchase, Frontpoint will ship you your equipment, with detailed instructions for DIY installation. You should have everything set up in 30 minutes or less. It’s that easy!
Because of Frontpoint’s robust app, strong home automation capabilities, and innovative features like geofencing and customizable “scenes,” we rank them high in several categories. Not only are they among our top DIY home security systems, they rank high among our best home automation security systems and best overall home security systems.
Frontpoint is in the process of rolling out new equipment packages and a streamlined monitoring plan that should offer even more convenience, while maintaining the high level of quality. They’re a bit steeper in price than some other DIY home security systems, but if you want advanced home automation capabilities, you can’t go wrong.
That said, if you’re just looking for a straightforward DIY system that’s reliable and has nice smartphone controls, you could probably save some money and get everything you’re looking for with one of SimpliSafe’s packages. (Read our SimpliSafe review for the lay of the land.) And if you’re looking to forgo professional monitoring and do it yourself, then you should consider these top no-monthly-fee home security systems.
Trust Pilot. (2021). Frontpoint Reviews.
As Managing Editor for SafeHome.org, Rob Gabriele has written and edited over 1,000 articles in home security. His expertise is in smart home automation and home protection with thousands of hours of testing and research under his belt. Formerly a reporter and producer for the USAToday network, Rob has been a writer and editor for over 10 years. He holds a Master’s of Science with an emphasis on writing from the University of Montana, and he currently lives in the Reno/Tahoe area of Nevada.