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LifeFone Medical Alert System

LifeFone - Contributing to Independent Lifestyles Since 1976

Last Updated On: May 29, 2019
SecureScore™: 7.8/10
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What Sets LifeFone Apart

LifeFone is an easy to install medical alert system that is recognized by doctors, hospitals, and leading health organizations nationwide. LifeFone is one of the most affordable medical alert systems available. Additionally, they don’t charge any activation fees, equipment fees, and they have a 30-day money-back guarantee as well. They also have one of the longest equipment ranges in the industry—up to 1300 feet in any direction. And, they have an A+ rating with the Better Business Bureau.

Key Features

The best features of this system

  • Cellular & Landline Monitoring
  • In-Home& Mobile Monitoring
  • Fall Detection
  • GPS Location Tracking
  • Low Monitoring Fees
  • No Contracts

LifeFone Price & Packages

LifeFone doesn’t charge equipment fees or activation fees and you can cancel anytime. They also offer a 30-day money-back guarantee, a Lifetime Subscriber Price Guarantee, and a Lifetime Subscriber Equipment Guarantee. Additionally, they also offer a free spouse option with their Basic Service and a fall detection option for a small monthly fee.

LifeFone also offers an at home and on the go mobile GPS unit. They call this package their At Home & On-The-Go-GPS With Voice-In-Pendant which is an all-in-one solution that goes for $42.95/mo (price based on their annual billing option). This is simply a mobile unit that you carry with you and it has a two-way voice water resistant necklace with GPS service, a cradle charger, and an additional lightweight water-resistant necklace or wristband they provide to you for sleeping, while at home, or when the Voice-In Pendant is in the charging station. The other services and options are similar to LifeFone’s other plans. But please note this particular system is not recommended for the hard of hearing.

Or, if you would prefer a more complete system, LifeFone has combined their medical alert system features with a few home protection features such as 24/7 monitored fire, smoke, and carbon monoxide protection and they call that package their LifeFone’s Complete Home Package which runs $42.95/mo (price based on annual option). However, this package requires a one-year contract. Additionally, installation is required for the fire/smoke and CO alarms, which will also require a wall or ceiling mounted installation. But installation instructions are included with the package. The services and equipment are all similar to LifeFone’s other packages, except this one comes with a two-way voice base, a water-resistant wristband or necklace, a large wall mounted help button, and a monitored fire/smoke/CO gas detector.

LifeFone Medical Alert SystemsAnnual Plan CostQuarterly Plan CostMonthly Plan Cost
At-Home Landline$24.95/mo$27.95/mo$29.95/mo
At-Home Cellular$30.95/mo$32.95/mo$34.95/mo
At-Home + On-The-Go$36.95/mo$39.95/mo$39.95/mo
At-Home + On-The-Go + Voice in Pendant$42.95/mo$44.95/mo$46.95/mo

 

LifeFone AccessoriesCostProduct Type
Additional Help Button$39.95Button
Wall-Mounted Help Button$39.95Button
Hanging Master Lock Box$39.95Lock Box
Wall Mount Master Lock Box$39.95Lock Box
LifeFone Hanging Lock Box$29.95Lock Box
Leather Carrying Case$18.95Mobile Accessory
Mobile Device Car Charger$19.95Mobile Accessory
Mobile Device Charging Cradle$39.95Mobile Accessory

 

LifeFone Add-On ServicesMonthly CostRequires Medical Alert Device?
Family Guard$9.95No
Mobile Alert$7.95No
Fall Detection$5.00Yes
Protection Plan$5.00Yes

Current Deal

A free month and free shipping on all plans.

At Home LandlineAt Home CellularAt Home & On-The-Go GPS
$29.95/mo$34.95/mo$39.95/mo
+ Upfront Costs*+ Upfront Costs*+ Upfront Costs*
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Services
Services
Services
24/7 U.S. Based Monitoring24/7 U.S. Based Monitoring24/7 U.S. Based Monitoring
Unlimited Emergency NotificationsUnlimited Emergency NotificationsUnlimited Emergency Notifications
Free Spouse MonitoringFree Spouse MonitoringFree Spouse Monitoring
Remote Phone AnsweringRemote Phone AnsweringRemote Phone Answering
Equipment
Equipment
Equipment
Choice of Water Resistant Wristband or NecklaceChoice of Water Resistant Wristband or NecklaceChoice of Water Resistant Wristband or Necklace
Two-Way Voice BaseTwo-Way Voice BaseTwo-Way Voice Base
Supervised Battery Back-Up Power Up to 32 HoursSupervised Battery Back-Up Power Up to 32 HoursSupervised Battery Back-Up Power Up to 30 Hours
High/Low Temperature SensorHigh/Low Temperature SensorHigh/Low Temperature Sensor
Mobile Device
Options
Options
Options
Fall DetectionFall DetectionFall Detection
Daily Check-In CallsDaily Check-In CallsDaily Check-In Calls
Activity AssuranceActivity AssuranceLocation Service
Medication Reminders
Wristband Help Button

About LifeFone

LifeFone has been in business for 42 years, has an A+ Better Business Bureau rating, and is rated highly with Consumer Affairs Accredited, Trustpilot, PCMag.com, WebMD, Consumers Digest, A Place for Mom Senior Living Advisors, and more. Additionally, they use the latest in emergency response and information technology with a personalized response format. LifeFone is also one of the few medical alert providers that have a remote phone answering option on their help buttons so you can talk with your callers from anywhere in the room without having to get up and answer the phone manually. Check out the full review of LifeFone here.

24/7 Monitoring
24/7 EMERGENCY RESPONSE

LifeFone offers 24/7 emergency response with their current average response time being around 17 seconds. Once you push the alert button, your call is then transferred to the monitoring center where an operator will assist you and/or dispatch help.

LIFETIME WARRANTY

LifeFone's equipment comes with a 100% lifetime warranty which means if any of your equipment fails, LifeFone will quickly replace it at no charge.

WATERPROOF

LifeFone's help buttons are water resistant/waterproof which means they can be worn in the shower or bath.

Voice Response
2-WAY VOICE

LifeFone's Base communicator has a two-way voice feature that allows you to talk with the emergency call center should the need arise. The help buttons don't have a two-way voice feature except for the Mobile Emergency Response GSP equipment option which does. Additionally, LifeFone's Base also has a feature built-in to it that enables you to answer your phone remotely and talk using your help button versus having to get up and answer your phone manually.

SPOUSE COVERAGE

LifeFone offers free spouse coverage, which means your spouse or another person living in your household will receive their own help button (wristband or pendant) which is also monitored at no additional cost.

DIY Installation
EASY SET-UP

The setup for this system is very easy. You simply place the base unit on a flat surface and plug it in.

Money Back Guarantee
MONEY BACK GUARANTEE

LifeFone offers a 30-day money-back guarantee if for any reason you are not satisfied with their service. Additionally, once you are past the initial 30-day timeframe, you can cancel your service at any time and they will refund you any prepaid or unused amounts once you've returned their equipment.

LONG RANGE COVERAGE

LifeFone boasts ranges of up to 1,300 feet from the base unit depending on the package and equipment options you choose. However, when using the GPS option, which is a mobile device you carry with you, you will be covered anywhere in the U.S.

FREE EQUIPMENT

LifeFone does not sell their equipment outright; therefore, there are no equipment charges. You only pay for the monthly monitoring fee unless you decide to buy extra equipment or accessories in addition to what is offered in the package you chose. LifeFone offers a wide variety of accessories such as lockboxes (hanging or wall mount), leather carrying case for your mobile unit, a mobile device car charger, wall mounted help buttons, beaded lanyards for your pendants, and more.

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