Swann Security Camera Review

Reliable cameras with strong visuals and heat-sensing motion detection

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SecureScore™: 6.7 / 10 This rating is derived from our editorial team's research, hands-on product testing, and customer surveys.
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Jaime Fraze https://www.safehome.org/author/jaime-fraze/
6.7 SecureScore™ How We Review
How We Review
Customer Service
6.5
Value
6.3
Equipment
7.1
Features & Technology
7.3
Ease Of Use
6.2
SecureScore™
6.7

For this review, we’re revisiting a classic with Swann, a company that’s long been considered a pioneer in DIY home security. Their huge lineup of products, from wireless and wire-free cameras to wired systems, has made Swann a top pick among homeowners, and for us, as well.

We think Swann’s best asset is their variety of solid, reliable wired camera systems. Getting wired cameras means you’re getting a stable, almost flawless connection that’s not susceptible to interference, and Swann ranks among the best wired camera brands for just that reason.

Our team picked up Swann’s Smart Security System Wi-Fi series, a package that includes two bullet-style 1080p HD cameras and a four-channel network video recorder (NVR).1

Swann Cams and NVR

Swann Cams and NVR

As this is such a massive brand, we wanted to get a full picture of everything a typical Swann system has to offer.

Swann is a company with a long history in home security, so we knew we were getting a reliable, well-made product. But we also know that Swann cameras aren’t cheap, especially if you’re looking for larger systems to secure an entire house. Is a Swann system worth the money? Would it meet our expectations? We answer those questions and more, starting now.

PROS
  • Well-Established Company
  • Huge Selection of Cameras
  • Wireless, Wired, and Wire-Free Models Available
  • True Detect Heat and Motion Sensing
  • Smartphone Controls
  • Free Local Storage
  • Easy Setup Options

CONS
  • Subscription Required for Cloud Storage
  • Wireless Connections Prone to Interference
  • Easy to Get Overwhelmed by Options
  • Build Quality Could Be Improved

Unboxing our Swann Cameras

Swann Packaging

Swann Packaging

We were pleased to see that Swann’s package includes everything we need to install, set up, and use the cameras starting from day one. That said, our Swann system (our model number is NVW-490, in case you’re interested) allows for plenty of options for connecting to our home Wi-Fi, thanks to its four-channel 1080p recorder (the black box) that includes a 1 TB hard drive.

Did You Know: Swann makes great cameras, but you’re not going to find fancy product names or sleek designs here. They’re pretty no-frills, so if you’re looking for something a bit more stylish, check out our full experience with Arlo cameras.

Also, we do want to point out that there are two extra channels on our NVR that are intended to connect two more Swann cameras to the system. This is good news for us because Swann has a whole lot of cameras we could add on to our system if we wanted to: Floodlight cameras, spotlight cameras, pan-tilt-zoom cameras, and even indoor nanny cams.

Clearly, if you want a brand with variety, Swann’s a great choice. How do we know this? Here’s a brief look at how we review Swann cameras as well as other fast facts about Swann:

Swann Camera Features

Days Tested 15+
No. of Cameras 22
Best Asset Wired Camera Systems
Video Resolution 1080p HD
Price $58+

But back to installation. As we lifted the cameras out of the box, we noted they included mounting screws and drill template, which told us that installing our cameras would be relatively simple – seeing as we’ve become somewhat handy with a drill.

Swann Cams

Swann Cams

If you’re not comfortable drilling holes into walls, that’s totally OK, but it could be that DIY camera systems aren’t for you, and it’s time to look into a fully wired option that can be professionally installed. ADT security systems, another industry classic, offers professional installation and continuous monitoring. We recommend starting there, and you can always add on more cameras later.

Swann Cam, Mouse, and NVR

Swann Cam, Mouse, and NVR

As is expected with camera systems like this, we didn’t quite get that lightning-fast installation and setup experience with Swann as we did when we installed Ring’s security cameras. There was just some legwork involved for the NVR, with its numerous inputs and cables for us to plug in to get everything up and running.

Back of Swann NVR

Back of Swann NVR

Keep in mind, though, that installing even the best outdoor cameras is usually a bit more complicated than installing indoor cams, especially if you’re dealing with power adapters, network cables, or other connections. But that’s not to say this was a tough job; when it comes to multi-camera systems like this, we’d definitely put this installation process in the easy column.

And, about that black box … if you’re not familiar with it, network video recorders are common with many security cameras, and Swann makes several packages that include them. Basically, an NVR works by storing and organizing videos that the camera processes through its own built-in chipset. Like the VCRs of days gone by, we simply connected our NVR to our TV, which streamed our cameras and allowed us to search through recordings. And, thanks to the Ethernet cable included in the box, we were able to connect the box to our TV via Ethernet to stabilize our connection.

Swann Outside Cam

Swann Outside Cam

Setting Up Swann

To fully understand how these cameras would perform in our home day to day, our first step was to set up our Swann cameras through their corresponding app, AlwaysSafe. If you choose Swann, this is where you’ll be able to control your cameras’ motion detection, set motion zones, schedule recordings and alerts, and more.

Swann App Settings

Swann App Settings

Once we downloaded the app, we took a brief look around before syncing our cameras to it. Right away we could see this app’s layout was pretty simple and barebones. That, we learned, is a reflection of the camera’s relatively limited features. It doesn’t have artificial intelligence-powered person detection,2 for instance, which is a powerful feature common in Ring, Arlo, and even Amcrest’s assortment of cameras.

On the other hand, it did allow us lots of different ways to customize our cameras. For instance, even though Swann’s camera can produce 1080p image quality, we can reduce that resolution to “fluent” (usually around 720p) to reduce strain on our home Wi-Fi. This has always come in handy for us, as our Wi-Fi service isn’t always stellar. This is something you’ll want to keep in mind, especially if your Wi-Fi speeds aren’t super fast.

Swann App

Swann App

Pro Tip: Because Swann makes so many cameras, they have several different apps that correspond to different devices. So be sure to check your system’s box or instruction manual to see which app works with your Swann camera.

To complete our setup, we had a few options. We could sync our cameras to the app using the QR codes3 on the back of the cameras, or we could enter our UID, which is a number we found when we pulled up our cameras’ display on our TV after installing the NVR.

Swann UID

Swann UID

This tripped us up for a moment. It’s important to note that for these cameras to work on our phones, we had to give the app permission to access not just our photo library, but our phone’s camera as well.

Swann App Photo Permission

Swann App Photo Permission

To do that, we went into our phone’s settings and added camera permissions to our Swann app. This is super easy to do, but if you don’t want the app to continue to have access to your camera, you can simply turn off that setting after your cameras are synced to the app.

We do want to note, though, that Wi-Fi cameras are pretty much all alike in this way: You have to allow the cameras to interact with your network, and in order to do that, they need access to some features on your phone that you might consider private, like your location and your photos. Again, if that’s a concern for you, consider steering yourself toward a wired system with professional monitoring. Or, you could always go with a SimpliSafe system, which is one of the easiest security systems we’ve ever installed. It really depends on your preference, and of course, your budget.

So, once our cameras and NVR were all synced, we had a nice, clear 1080p display on both our smartphone and our TV.

Swann Cameras on our TV

Swann Cameras on our TV

By the way, the “video loss” you’re seeing on the bottom half of our TV? That’s there because there are only two cameras connected to our NVR, but it’s actually intended to house four.

Now, it was time to do some deep exploration of these cameras and see how they would fare in the face of threats like porch pirates, car break-ins, and more.

Our Experience With Swann Cameras

Swann Cam

Swann Cam

There’s a lot to like in Swann, with its vast product selection and its impressive motion detection technology. But that’s not to say they’re a great fit for everyone. There were some points of concern for us, too. Here’s a quick rundown of some features we liked, along with a few that could be improved:

True Detect Heat-Sensing Technology

One selling point for us was the brand’s True Detect heat- and motion-sensing sensing technology. While heat-triggered motion detection (also known as passive infrared, or PIR, detection)4 is not new in cameras, the unique thing about Swann’s technology is that it senses heat from both people and vehicles to trigger alerts and push notifications.

Swann Motion Detection

Swann Motion Detection

That means, for one, you won’t get notifications for things like flying bugs or branches swaying in the wind, which will keep your storage space from filling up too fast. Heat-sensing motion is pretty common in outdoor cameras, so we’re glad Swann makes this feature accessible and easy to use. We also liked being able to make quick changes, like turning PIR off if we’d rather reduce the number of alerts we’re getting.

FYI: For more tips on how security cameras handle motion detection, check out our complete home security camera buying guide.

Free Local Storage

Swann NVR

Swann NVR

Thanks to that super-versatile NVR in our Swann system, we had a number of options for power and network connection. But the best part of an NVR, in our view, is the huge amount of storage it gives us. This one contains a 1 TB hard drive. That’s one terabyte,5 which is … a lot of bytes, trust us.

This ample video storage means, first and foremost, we weren’t going to have to spring for a cloud storage subscription – although Swann does offer one. For people like us, who would rather not get locked into contracts or monthly subscription fees, this is an option we’re quite fond of.

FYI: If you happen to need more video storage for your Swann, we like that you can also add a micro SD card to the NVR for additional local storage, or even attach another hard drive (up to 4 TB) via USB.

Limited Motion Detection

When the cameras detect motion, they work like most other security cameras do: by producing a video containing the motion, sending us a notification that motion was detected, and – after a few minutes of waiting – letting us access that video through either the AlwaysSafe app or our TV.

This is all well and good, except that we discovered Swann doesn’t give us any indication of where or what the motion is. For instance, when we were due to have a package delivered, we wanted to see if it had arrived while we were out walking the dog. We received a motion notification on our phone, and after that brief waiting period, we had our video, ready to view.

Keeping in mind that most of the videos these cameras produce come in between two and three minutes, we now had to watch the entirety of our video to find out if the fine folks at UPS had delivered our package, or if it was something else entirely.

Sure enough, it was something else entirely: It turns out it was my dear husband checking out some maintenance issues on the porch. The package, as of this writing, hadn’t arrived yet.

So, we had to sit through the whole clip to learn what we’d missed – not a huge deal, but we’ve seen a few brands handle this better. When we unboxed a Canary camera system, for instance, we received motion alerts that included thumbnails with green outlines around the activity the camera captured. This allowed us to know exactly what activity the camera had picked up as soon as we opened our app. For on-the-go folks, the more insight we can get from our cameras right away, the more effective they’ll be.

With Swann, we were spending more time viewing our recordings, waiting for the videos to load, and trying to make sense of all that activity. This wasn’t a deal-breaker, especially considering the relatively low price point of Swann cameras. In fact, it’s almost to be expected. But it’s still something to keep in mind.

Swann Indoor Video Quality

Swann Indoor Video Quality

We also get that it’s a somewhat unfair comparison, considering Canary is known for being heavy on advanced tech.

Pro Tip: If you’re finding it difficult to download or load footage from your Swann camera, we suggest reducing the camera’s resolution to “fluent” and trying again. That way, your Wi-Fi signal won’t have to work quite as hard, and loading time should speed up.

Limited Field of View

These days, we’re finding that folks seem to be really interested in getting the widest possible viewing angle from their security cameras — and we’re right there with them! It makes sense, as the more coverage you have, the fewer cameras you need, right?

So that’s why we were a little dismayed to see that our Swann cameras, despite a wide-angle lens, have a mere 75-degree viewing angle. That’s quite a bit lower than some of Swann’s rivals, notably Lorex’s wireless cameras, whose security cameras boast a 120-degree field of view or higher, depending on the model.

Despite this minor shortcoming, we still had no problem finding appropriate angles and positions for our Swann cameras that gave us plenty of coverage. It was especially adept at keeping an extra eye on our always-in-motion offspring, as seen in this clip:

Weatherproof Equipment

Swann Outside Cam Installed

Swann Outside Cam Installed

With an IP65 weather rating, we knew our Swann cameras would be able to withstand most weather events – barring extreme flooding.

But there’s just one more thing we found to be a bit lacking about our cameras: the quality of the devices themselves. Though they are weatherproof, they just don’t feel as sturdy or solid as other cameras, in our experience. Just something to keep in mind as you’re shopping around.

Smart Home Integration

“Does it work with Alexa?” is one of the most common questions we hear when it comes to shopping for security cameras. Having reviewed several of Swann’s cameras before, we can say this for sure: Many of their cameras do, in fact, work with both Amazon Alexa and Google Assistant for hands-free voice control of the cameras.

It just so happens that our Swann system, the NVW-490, does not have this capability. This was definitely a downside for us, as the majority of cameras we’ve reviewed allow for integration for at least one smart home device (usually Alexa). We really think smart home integration should be standard in security cameras nowadays – especially those with “smart” in their names.

But again, with such an extensive and diverse selection, it wasn’t hard for us to pop over to Swann’s website and immediately hone in on several cameras with features that our current system lacks, including some intriguing home automation features. Swann’s NVR- and DVR-based cameras don’t generally provide this feature, but after a quick look at the company’s product page, we found a handful of cams that would do the job, including their Wireless 1080p Security Camera (SWIFI-CAMW) as well as their 1080p Alert Indoor Camera (SWIFI-ALERTCAMPK2).

Swann Alert Indoor Camera

Swann Alert Indoor Camera

Those cams are definitely worth a second look if you’re looking to use your cameras with a smart home assistant, but for us, being able to cast our cameras onto our TV was just as effective.

Did You Know?: If you are looking for more home automation in your cameras, we covered all that and more in our home automation systems guide.

Customer Service

With so many companies scaling back operations in light of the COVID-19 pandemic, we’re never quite sure what to expect out of customer service these days, which includes even the brands we’ve lauded for customer service in the past.

In the case of Swann, we can report a mostly pleasant customer service experience. When we hit a snag during setup, we turned to Swann’s live chat first, hoping that would be a fast, efficient way to get clarity on our issue.

Swann Support Chat

Swann Support Chat

At first, we were kicked off the chat queue, as you can see above. But when we started a new chat, someone greeted us within less than a minute.

Whether that someone was human or robot, we can’t definitively say. But they were quite helpful either way.

Pricing and Subscriptions

In our tests and experiences with Swann, we’ve found their prices to be largely fair and reasonable– but we wouldn’t call them cheap, either. It’s important to note that Swann is big on packages, so if you’re looking to save money in the long run, you’ll find the package options to be more economical. But the individual cameras can get pretty pricey.

As an example, most of Swann’s bullet cameras, which is the style of cameras we tested, run from $99 to about $170. Take note, though, that Swann offers resolutions all the way up to 4K ultra HD in their cameras, so this is definitely a “you get what you pay for” scenario.

See below for just a small sampling of pricing for Swann. And check out our full roundup of Swann prices here.

Swann Camera Pricing

Swann Model Camera Type Cost
1080p Wi-Fi Alert Camera 1080p HD Wi-Fi $89.99
Wi-Fi Floodlight Security Camera 1080p HD Wi-Fi $179.99
Master Series 4K Dome Camera 4K HDR hardwired $119.99
Swann Wi-Fi Series 1080p Camera 1080p HD Wi-Fi $99.99

FYI: Bullet-style cameras are popular in the industry when it comes to design. Not only are they great for both indoor and outdoor protection, we also believe they’re among the best deterrents to potential intruders.

Our Smart Security System, with its two cameras and four-channel recorder, cost us $269. Indeed, pricing on Swann is all over the place, so it’s important to take your time to find the product that’s best for you.

That said, if you’re looking to store large amounts of video, we’re glad to see that Swann makes that option pretty affordable, too. The $4.99 monthly fee for Swann’s ExtraSafe plan, for instance, is just slightly higher than Ring’s standard cloud subscription option at $3 per month. But you might also notice that while Swann’s plan includes 30 days of storage, Ring’s monitoring plan actually offers double the storage for that same $3 monthly fee. Just something to keep in mind.

Here’s a breakdown of Swann’s video storage options:

Swann Video Storage Local Camera Storage ExtraSafe Plan
7-day Local Memory Yes Yes
Cloud Storage 2 days 30 days rolling
Ongoing Support No Yes
30-Day Free Trial No Yes
Price Free $4.99 per month

Our Verdict and Recommendations

All told, our Swann NVR system performed as any quality security camera should; with a strong Wi-Fi connection, we enjoyed clear, smooth live views of both of our cameras, and we didn’t have to worry about false notifications, thanks to Swann’s True Detect heat sensors.

For those reasons, as well as all the other features and options we observed throughout our tests of Swann products, we can say without a doubt that these are good, solid security cameras.

Swann Outdoor Night Vision

Swann Outdoor Night Vision

With all that said, though, we would still be hesitant to recommend Swann over more feature-rich cameras, which are becoming more popular in an industry that’s growing by leaps and bounds. We’re finding that folks these days tend to gravitate toward cameras that offer more than Swann’s relatively basic feature set, and we’d include ourselves in that category, too.

For those reasons, we recommend taking a closer look at one of Google’s feature-rich Nest Cams instead. However, knowing those cameras also come with a high price point, you might also want to look into Ring’s Stick Up or Spotlight Cam — two of our favorite outdoor security cameras.

Swann FAQs

Are Swann cameras cheap?

For the most part, yes. Prices range from $59 to $179 per camera, and Swann’s product selection is huge. Most cameras in their lineup fall into the low- to mid-range when it comes to pricing.

Does Swann work with Alexa?

Not all of Swann’s security cameras offer smart home automation in their feature sets, but many of them do. Swann’s 4 Camera 4 Channel 4K Ultra HD DVR Security System, for example, offers smart home integration through Amazon Alexa and the Google Assistant for live streaming and voice commands.

How is Swann’s customer service?

We encountered some issues with live chat on Swann’s website, which kicked us out a couple of times. So when that didn’t work, we tried phone support, which turned out to be a pleasant experience with an agent who seemed quite knowledgeable about the products.

Do I have to get a subscription to use Swann cameras?

No. Thanks to a local storage option via a micro SD card, you can use Swann cameras and store video internally. This eliminates the need for a subscription to store video in the cloud, although Swann does offer a couple of options there.

Are Swann cameras easy to install?

Swann is designed for the DIY type, so their cameras don’t require complicated installations. That said, Swann’s outdoor cameras might take some basic handiwork (climbing a ladder and using a drill), but overall, we found Swann’s cameras quite simple to install.

Top
Citations
SafeHome.org only uses high-quality sources to support the facts within our articles. Read our editorial guidelines to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.
  1. Wikipedia. (2020). Network Video Recorder. https://en.wikipedia.org/wiki/Network_video_recorder

  2. Jüngling, Kai & Arens, Michael. (2011). Local Feature Based Person Detection and Tracking Beyond the Visible Spectrum. ResearchGate.net. https://www.researchgate.net/publication/226294405_Local_Feature_Based_Person_Detection_and_Tracking_Beyond_the_Visible_Spectrum

  3. Rivero, N. (2020, Oct. 5). It took a pandemic to make QR codes a global sensation. Quartz. https://qz.com/1917661/qr-codes-are-finally-having-their-moment-because-of-covid-19/

  4. Swann Security. (2017, May 28). Put the Heat on Crime with Motion and Heat Sensor Cameras. https://www.swann.com/blog/put-the-heat-on-crime-with-pir-motion-heat-sensor-cameras-new-from-swann/

  5. Dube, R. (2019, Feb. 18). Memory Sizes: Gigabytes, Terabytes, and Petabytes Explained. Help Desk Geek. https://helpdeskgeek.com/networking/memory-sizes-gigabytes-terabytes-and-petabytes-explained/

Written By
Jaime Fraze
Security Camera Expert

Jaime Fraze has 16 years of writing and editing experience, with seven years spent writing about emerging technologies. As our home security camera expert, she has hand-tested and reviewed every major security camera brand and has written more than 300 articles on the topic. Previously, Jaime has contributed to award-winning media outlets such as the Rocky Mount Telegram and the Daytona Beach News-Journal. As a homeowner and mother of two, Jaime is constantly looking for ways to keep her home and family safe. She holds a bachelor’s degree in English/Journalism from the University of Delaware.

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