Ezviz Review

High-tech home security cameras at competitive prices

SecureScore™: 6.7 /10
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Travis Goodreau https://www.safehome.org/security-advisors/travis-goodreau/
6.7 SecureScore™
How We Review
How We Review
Customer Service
6.2
Value
7.0
Equipment
7.0
Features & Technology
6.4
Ease Of Use
6.9
SecureScore™
6.7

If you haven’t heard of Ezviz security cameras, you’re certainly not alone. But believe it or not, this obscure brand has millions of users across the globe. It’s owned by Hikvision, one of the biggest names in the surveillance industry. So we wanted to get to the bottom of their indoor and outdoor Wi-Fi cameras, to see how well they can protect your home and family.

With this in mind, we recently took Ezviz security cameras for a test drive. We looked at everything from features and tech, to customer service, prices, and more. We found that Ezviz offers DIY installation, excellent build quality, and high-performance features. But we also found some weaknesses that you should know about.

So let’s dig in to see how these R2D2-looking cameras stack up against some of the best security cameras on the market.

PROS
  • Excellent build quality
  • Wide selection of cameras
  • Cloud storage plans
  • Local storage options
  • Smartphone controls via mobile app
  • Full HD 1080p and 4K resolution
  • Smart motion tracking feature
  • Works with Alexa, Google Assistant, Apple HomeKit, and IFTTT

CONS
  • No free cloud storage options
  • CloudPlay plans not available in some areas
  • Cannot purchase cameras direct
  • Some cameras unavailable in the US

Ezviz Background

Ezviz C1C Camera

Ezviz C1C Camera

In researching Ezviz, we quickly learned that it’s a subsidiary of Hikvision. Funny name, right? Well, Hikvision is a Chinese company that makes all sorts of video surveillance equipment, and they have pretty deep pockets (like multi-billion-dollars deep).1 That’s why they can innovate and integrate fancy features like motion tracking and AI algorithms into their devices.

Ezviz was founded in 2001, and they do business all over the world. In fact, they have specific websites dedicated to different markets. But it’s not all peachy-keen for Ezviz. In our research, we found that the company holds an ‘F’ rating with the BBB. So Ezviz has some explaining to do. Not to worry, we’ll get into all that and more. But first let’s check out their pricing.

Did You Know: The Chinese government owns part of Hikvision, the parent company of Ezviz security cameras.

Ezviz Pricing

Ezviz isn’t the most budget-friendly security camera we’ve seen. If you’re looking for cheap cameras, we recommend checking out Kuna or Zmodo. Although Ezviz is more expensive than some brands we’ve tried, they offer solid features & tech — like slick motion-tracking and 4K resolution — that might justify the prices.

Their wireless indoor and outdoor cameras start at $25 and range up to $200+. But here’s the thing, you’ll pay different prices depending on where you purchase the camera (note that you can’t buy direct from Ezviz!). So it’s difficult to nail down an exact cost. Also, individual retailers sometimes offer discounts and deals, so that’s another thing to keep in mind.

With that said, here’s a rundown of popular Ezviz cameras along with some pricing information:

Ezviz Security Cameras Breakdown

Camera TypeKey FeaturesPrice
C3AIndoor/OutdoorWire-free cameraN/A
C3A+W2DIndoor/OutdoorWire-free with base stationN/A
C3A+WLBIndoor/OutdoorWire-free with 4G LTE base stationN/A
Mini-TrooperIndoor/OutdoorWireless, weatherproof$149.99
C1HCIndoorHD camera with magnetic base$34.95
C6NIndoorWi-Fi pan & tilt camera$39.90
C1CIndoorFull HD Wi-Fi camera$24.95
C2C (Mini O & Mini O Plus)IndoorAutomatic night vision$59.99+
ez360IndoorPan & tilt, 360° field of view, smart tracking$68.41
Mini PlusIndoorCompact camera with swivel base$69.99
C3NOutdoor3 night vision modes, person detection$89.99
C4WOutdoorBuilt-in siren and strobe lightN/A
C3W ezGuardOutdoorDual Wi-Fi antennas, siren and strobe$89.99
C4SOutdoorVandal-proof, weatherproof dome cameraN/A
LC1OutdoorSmart security light cameraN/A
ezWireLess KitWi-Fi Camera KitWireless NVR & Wi-Fi CamerasN/A
DB1 Video DoorbellDoorbell CameraMotion detection, two-way talk$229.99
Alarm Starter KitHome Security SystemCentral hub, entry sensors, etc.$299.99

Now, this isn’t an exhaustive list of all Ezviz cameras. As mentioned, their inventory is vast (and quite overwhelming). You won’t find many of the options listed above on Ezviz’s US-only website. They also have an international site2 with different products available depending on the market. Unlike our top-rated security camera Ring, Ezviz does not make it easy to find and purchase their products. So we had to dock some points for Ezviz here.

Ezviz CloudPlay Plans

Just when you think you’ve scored a good deal on a home security camera, you learn about Ezviz encrypted cloud storage fees (the tab keeps climbing). These cloud plans are optional, of course. But if you want to store video footage and access playback features, you’ll have to fork out $5.99 to $15.99 per month for an Ezviz CloudPlay plan. From what we’ve seen, this actually isn’t so expensive, but it’s a touch pricey compared to the industry average.

CloudPlay PlansBasic7-Day Standard30-Day Standard7-Day Home Plan30-Day Home Plan
Local Storage
Cloud StorageX
Video History & PlaybackX
Daily 24/Hour RecapX
Cameras CoveredX1 Cam1 CamUp to 4 CamsUp to 4 Cams
Monthly PriceFree$5.99$10.99$8.99$15.99
Yearly PriceFree$59.99$109.99$89.99$159.99

One thing we liked about Ezviz is the free 30-day trial of their cloud storage service. This comes with every Ezviz purchase, and we highly recommend taking advantage of it. Just remember to cancel before the trial ends to avoid auto-billing.

If you’d rather store your video locally using the built-in MicroSD card, you can get up to 128 GB of storage that you’ll have complete control of. So don’t forget that free local storage is available with many security cameras today.

Getting Started with Ezviz

We’ve established that Ezviz sells dozens (upon dozens) of security cameras. For some folks, a big selection is a breath of fresh air. But for many people, too many options can actually be anxiety-inducing.3 Patience is a virtue with Ezviz.

For us, we found it difficult to find and purchase Ezviz’s products, but mostly because we couldn’t buy directly from their website. When we clicked ‘Buy Now’, we were taken to a page that said ‘Buy from Retailers’ with logos of big-box retailers like Best Buy, Home Depot, Amazon, and Walmart.

We’ve seen this before with Samsung Wisenet cameras and other brands. It’s not necessarily a bad thing. But we do prefer to buy directly from the manufacturer whenever possible. Buying direct makes everything more streamlined — from shipping to returns, warranties, guarantees, you name it. Just be aware of this going in.

Ezviz Security Camera

Ezviz Security Camera

Installing Ezviz Cameras

In our experience, installing Ezviz cameras was a cakewalk. They offer wire-free and wireless devices, with easy adhesive mount and magnetic mounts. The outdoor cameras were a bit more involved to install. But even those only took a couple of screws.

We definitely think easy DIY installation and setup is one of Ezviz’s strengths. You’ll have your cam(s) in place in just minutes. Then, you’ll download and open the mobile app to register and pair the cameras. It’s that easy! But honestly, most camera brands are that easy.

Pro Tip: For the fastest installation and setup, we recommend downloading the Ezviz companion app right away, as it will walk you through the setup process step-by-step. Same goes for almost any camera system you buy.

Ezviz Camera Resolution

For us, resolution is a big deciding factor on whether or not we choose to protect our home and family with any given security camera. If it offers anything less than 1080p HD resolution, we almost don’t even consider it. Thankfully, we found that most Ezviz cameras deliver full HD 1080p, and even 4K resolution on some models.4

We staged a few simulated break-ins and package theft scenarios. Our Ezviz cams gave us crisp and clear image quality, and we were able to detect fine details of our “perpetrator.” So Ezviz makes the grade here. We also enjoyed using the mobile app and tapping into live stream video. But it wasn’t anything we hadn’t seen before. In fact, if you want for ultra-crisp resolution (and even facial recognition), we recommend checking out the Nest Cam IQ cameras.

Everyday Use

Our Ezviz cameras were simple to use, and like most cams, we were able to control them using the Ezviz mobile app. The app will send motion-activated alerts, and as mentioned, you’ll be able to view live footage right from your smartphone (whether you’re at work or relaxing in the Bahamas). But this is pretty standard for the industry.

What really stood out to us was the motion tracking feature, which is pretty unique to Ezviz. When our indoor camera detected a moving object, like an intruder, it tracked the object throughout the room using pan & tilt. This was next level tech for us. The cameras already offer wide viewing angles (from 120- up to 360-degrees), but we think this tracking feature is a nice touch.

Also, the night vision was solid, and the AI smart detection was able to distinguish between people, cars, and pets. All in all, we enjoyed using the cameras. But we would really like to see some free basic cloud storage with Ezviz. For that reason, we’d suggest looking into Arlo, which is one of our top-rated DIY camera systems with plenty of sleek features.

FYI: Some brands, like Arlo, offer free 7-day rolling cloud recording. So we recommend purchasing a camera system that offers some type of free cloud storage.

Ezviz Customer Service

Well, we have good news and bad news here. The good news is that we didn’t have any problems with Ezviz customer service. They offer a pretty good mix of self-service resources on their website. And there are ways to reach out to the Ezviz support team via phone. Since they have such a heavy focus on surveillance cameras, the techs we spoke with were knowledgeable and helpful.

Now for the bad news: Ezviz holds an ‘F’ rating with the Better Business Bureau (BBB).5 We always check the BBB ratings and reviews of a company, as it’s a testament to the quality of service we can expect. The main complaints were unsolved tech issues and slow response times on open tickets. However, note that during our research we did find they get positive reviews on major retailer sites like Best Buy and Home Depot. Overall, we don’t think you’ll have any issues getting the help you need from Ezviz.

Ezviz Features & Tech

With a few exceptions aside, Ezviz offers similar features as other top brands. For instance, they have ultra-HD resolution, two-way talk, and even some AI-powered tech in their cameras. Sounds a lot like Ring and Nest if you ask us. Ezviz also offers smartphone controls, video sharing, and all that jazz.

But… they do offer a few features that we don’t typically see — like motion tracking, built-in strobe lights and sirens, and 4K video quality. Here are a handful of notable features that you might enjoy with Ezviz.

Ezviz Camera Kit

Ezviz Camera Kit

Motion Tracking

Pan & tilt technology automatically tracks a moving object across your room and can record it simultaneously.

Full HD 1080p & 4K Resolution

Get crisp and clear video quality with high-resolution cameras. Note that 4K resolution only comes in the high-end Ezviz cams. These cameras also offer up to 8x zoom, color night vision, and two-way talk — all standard features.

Embedded AI Algorithm

Smart motion detectors use artificial intelligence to distinguish between cars, people, and pets. This helps reduce false alarms and improve user experience. It’s good, but not as good as the Nest Cam “Familiar Faces” AI feature.

Built-in Strobe Light & Siren

Some Ezviz cameras come with motion-activated strobe lights and loud sirens to scare away bad guys, day or night. It’s actually rare to see these features offered in a security camera — so kudos to Ezviz here.

Smart Home Integration

These cameras work with Amazon Alexa, Google Assistant, Apple HomeKit, and IFTTT. So you can control your cameras using your voice, and even integrate Ezviz devices into your smart home ecosystem.

Did You Know: You can live-stream Ezviz cameras onto an Amazon Echo Show device or Amazon Fire TV. “Alexa, show me my front yard.”

Multiple Storage Options

You can store video locally using a MicroSD card (included), or pay for a CloudPlay monthly plan for encrypted cloud storage.6 Ezviz also offers Network Video Recording (NVR).

Smartphone Controls

With the Ezviz mobile app, you can receive instant alerts, switch to live view, scroll through your video history, and use 8x digital zoom to get closer to the action. Companion apps are pretty standard, but we always enjoy using them.

Daily Recap

The daily recap feature gives you a quick and nimble overview of the past 24 hours, so that you can keep a finger on the pulse of your home security and take a closer look at suspicious activity. This is a unique feature that we like.

Ezviz Accessories & Add-Ons

The company offers a mile-long list of accessories, add-ons, and upgrades. We like having the ability to customize our systems, and we think you will too. Although we like the selection, remember that Ezviz doesn’t sell products directly. Also, some of the products are only available in certain areas. And finally, the prices are certain to vary depending on the retailer you buy from.

If you’re curious about the bells and whistles, here’s a roundup of Ezviz add-on products.

Ezviz Accessories & Add-OnsProduct CategoryPrice
Ezviz MicroSD CardsCamera AccessoryVaries
Rechargeable BatteryCamera AccessoryVaries
Mounting BracketCamera AccessoryVaries
Charging StationCamera AccessoryVaries
Video Doorbell CompanionChimeVaries
T31 Smart PlugSmart HomeVaries
Network Video Recorders (NVR)CamerasVaries
Wireless Alarm PanelHome SecurityVaries
A1S Alarm HubHome SecurityVaries
A1 Internet Alarm HubHome SecurityVaries
K2 Remote ControlHome SecurityVaries
T1 – PIR DetectorHome SecurityVaries
T2 & T-6 – Open/Close DetectorsHome SecurityVaries
T3 Emergency ButtonHome SecurityVaries
T-9 Wireless SirenHome SecurityVaries
T-10 Water Leak DetectorEnvironmental MonitoringVaries
Action CamerasMiscellaneous CamerasVaries
Network DevicesRouters, Modems, etc.Varies

Summary & Recommendations

If you’re on the market for an affordable home security camera with lots of hot features, then we think Ezviz might be a good fit. We liked the motion tracking capabilities, and we think the video quality rivals other top contenders in the industry. Also, the cameras are super-well made in terms of construction quality. But there were some borderline deal-breakers we found with Ezviz.

First off, it’s actually pretty difficult to find a lot of their products. And in fact, many of their cameras aren’t available in the US. So if you’re looking to find a specific cam… well… best of luck! Also, we’re still a little concerned about their poor ‘F’ rating with the BBB. This definitely makes us take pause. Overall, we think there are better choices out there for affordable, feature-packed security cameras. So we recommend that you continue to explore your options.

Ezviz FAQs

Are they wireless or hardwired?

Ezviz cameras are wireless, which makes for easy DIY installation.

Is a contract required?

No, there are no contracts required because Ezviz does not offer professional monitoring plans.

Is there free cloud storage available?

No, but Ezviz offers 4 CloudPlay storage plans starting at $5.99 per month. There is also free local storage using a MicroSD card.

Does Ezviz sell directly through their website?

Unfortunately no. You have to purchase their products through a third-party major retailer like Best Buy or Walmart.

Are Ezviz cameras any good?

We think the lower-end indoor cameras are a decent value for the price ($25-$50 each). But we wouldn’t recommend their more expensive indoor and outdoor cameras.

Citations
SafeHome only uses high-quality sources to support the facts within our articles. Read our editorial guidelines to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.
  1. Hikvision. Wikipedia. Retrieved May 25, 2020.
    https://en.wikipedia.org/wiki/Hikvision

  2. Ezvizlife.com. (2020). Home Security Cameras.
    https://www.ezvizlife.com/inter

  3. The Guardian. Jeffries, S. (2015, October 21). Why Too Much Choice is Stressing Us Out.
    https://www.theguardian.com/lifeandstyle/2015/oct/21/choice-stressing-us-out-dating-partners-monopolies

  4. Hellotech.com. (2019, October 8). 4K vs. 1080p.
    https://www.hellotech.com/blog/4k-vs-1080-tv-is-4k-worth-it

  5. Ezviz. Better Business Bureau® Profile. (2020, May 25). BBB.
    https://www.bbb.org/us/ca/city-of-industry/profile/security-equipment/ezviz-1216-880451

  6. Digital Guardian. Lord, N. (2018, September 11). What is Cloud Encryption?
    https://digitalguardian.com/blog/what-cloud-encryption

Reviewed By
Travis Goodreau
Safety and Security Advisor
Travis is a retired Burglary Detective, having tallied 5,000+ burglary and theft cases throughout his career. He also served as an Arson Investigator, where he cracked the case of a serial arsonist, and made the arrest and prosecuted the would-be bomber of ABC-7 Studio in LA. We couldn’t be happier to have him as a Safety and Security Advisor. Learn more about Travis here
Written By
Andrew Garcia
Lead Security Editor
As Lead Security Editor, Andrew strategically guides SafeHome and the resources we publish. He holds a BA in business, and has 10+ years of experience in content development. Today, Andrew edits and publishes articles, guides, and other resources to meet our rigorous standards. Learn more about Andrew here

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20 Comments

  1. Avatar Thomas Barry says:

    Does the 1080 P alert me via smart phone if activity is observed.

    1. Andrew Garcia Andrew Garcia says:

      Hi Thomas,
      Yes, the cameras let you receive instant alerts via phone.

  2. Avatar Larry Westmoreland says:

    Do all EZVIZ cameras work with the app?

    1. Andrew Garcia Andrew Garcia says:

      Hi Larry,
      Yes, and you can view up to 4 cameras at a time using the app.

  3. Avatar Dawn Redord says:

    Does this camera come with audio recording thank you

    1. Andrew Garcia Andrew Garcia says:

      Hi Dawn,
      Yes, the cameras include audio recording.

  4. Avatar Rob Thomas says:

    Hi, how long are the video clips that get stored to the SD card
    And also
    Does the camera support FTP so images and video clips can be uploaded to a local NAS.
    Thanks
    Rob

    1. Andrew Garcia Andrew Garcia says:

      Hi Rob,
      That depends on how you set up the cameras. You can set it to record motion events only, or you can turn on continuous recording. We are unaware of any FTP support for Ezviz.

  5. Avatar dale hardiman says:

    there is no qr code on my camera . how do I get one?

    1. Andrew Garcia Andrew Garcia says:

      Hi Dale,
      Every camera should have a QR code. If you’re having trouble locating it, we’d recommend a call to customer service.

  6. Avatar Jim Palmer says:

    Can the C6CN be viewed by two different cell phones using the app?

    1. Andrew Garcia Andrew Garcia says:

      Hi Jim,
      Yes, two people can view the same camera. To do that, the person who already can view it will have to go to the camera and hit the share icon.

  7. Avatar Narisha says:

    Hi

    How often do you have to charge the cameras

    1. Andrew Garcia Andrew Garcia says:

      Hi Narisha,
      The Mini Trooper is fully wireless and has a battery life of about nine months.

  8. Avatar LeRoy Cole says:

    Is there a phone number for customer service? I need some help with my system.

    1. Andrew Garcia Andrew Garcia says:

      Hi LeRoy,
      The Ezviz number is 1-855-693-9849.

  9. Avatar Jane says:

    The app allows you to view 4 cameras at a time, but can you connect more and then choose which 4 to view? Thanks

    1. Andrew Garcia Andrew Garcia says:

      Hi Jane,
      Yes, you can add more than 4 cameras to your account.

  10. Avatar Jay R. says:

    How secured are the cameras as far of them being hacked?

  11. Avatar Sam says:

    Does this camera work with alexa echo dot

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