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GetSafe Medical Alert Review

The medical alert system that doesn't need to be worn.

Last Updated On: October 16, 2019
SecureScore™: 7.8 /10
GetSafe is discontinuing. See a better alternative.
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7.8 SecureScore™
Customer Service
8.8
Value
6.7
Equipment
8.6
Features & Technology
8.2
Ease Of Use
6.7

GetSafe Medical Alert Ratings

The name says it all. GetSafe is a popular choice in a crowded market. These medical alert systems deliver peace of mind with a modern design. You or a loved one can get started with plug-and-play ease, and never worry about contracts or hidden fees. GetSafe gets rave reviews for their superb customer service, and they offer landline or cellular service at refreshingly low prices. These systems are ideal for seniors at-home or on-the-go. See what our experts say in our GetSafe review.

PROS
  • Wearables are optional, not require
  • Equipment is designed to blend in with the home interior
  • Affordable equipment prices
  • Only medical alert provider that doesn’t need to be worn

CONS
  • Monthly fees are expensive, especially when you add all the options

Overview

GetSafe’s medical alert system stands out due to one particularly significant factor – it doesn’t need to be worn. Many people are dissuaded from using a medical alert system when they must remember to carry around a button all the time, especially when it looks unsightly.

The company dedicated itself to designing products that work around you, rather than on you. You’re free to wear whatever you want while still having complete medical alarm protection. GetSafe’s founders have 30+ year background in the home security market, and they use their knowledge to create an enjoyable user experience.

Features & Technology

No Need to Wear Unsightly Buttons

The biggest advantage of the GetSafe system is its focus on creating a safe environment around your home without requiring wearables. While the company does make those options available to you if you prefer, you can easily get by without one of the wearable buttons.

Button Design Prevents Accidental Presses

You don’t want to have emergency responders come to your home for nothing. The design on each of the medical alarm devices minimizes the opportunity for these accidental presses.

GPS Tracking

Caregivers and emergency responders can find out where a person is thanks to the GPS technology on the mobile medical alarm button. They don’t have to rely on cellphone triangulation or verbal reports by the person.

Automatic Fall Detection

Falls can be incredibly dangerous for seniors, so the fall detection feature helps you get a fast response in this type of emergency.

4G LTE Connectivity

You don’t need a landline with this service – you’re connected to the monitoring center with the 4G LTE network.

Battery Backup

If the power goes out, you’re still covered for the next day and a half in case of emergency.

24/7 Monitoring

The monitoring center is always on-hand if you encounter a medical emergency, whether it’s day or night.

Ease of Use

GetSafe streamlines the installation and setup of its products so that it takes only a few minutes to install. You don’t have to drill any holes or assemble anything. In most cases, you’re simply sticking the equipment where it needs to go.

Customer Service

The installation and functionality of the GetSafe medical alert system are designed to be easy and straightforward, but you might have questions along the way. The customer service options reflect the company’s commitment to creating a stellar experience.

The self-service options include a thorough list of video how-tos, equipment user guides, and step-by-step instructions. If you’d rather reach out directly to a person, you have many options to do so. GetSafe is available through phone, email, live chat, and on all their social media channels. The representatives are well trained and you’re not waiting long before you reach someone.

The monitoring center is certified in 50 states and is UL listed. They offer 24/7 service so they’re always available when you need them the most.

Value

GetSafe has several plans available for its medical alert systems, based on the size of the house that needs to be protected. You aren’t locked-in to any contracts and you get a 30-day risk-free trial to see whether you like this system. The equipment also comes with a one-year warranty.

Starter Plan

This package covers smaller homes that are studios or one bedroom. It comes with the base communication console, a wall button, and a two-way voice-activated medical button. It’s $99 for the equipment, plus the cost of any add-ons, and $24.95 per month for the 24/7 monitoring service.

Standard Plan

This plan works well for the average sized house with up to 3 bedrooms. In addition to the equipment included in the earlier tier, you get another voice-activated wall button and two more standard wall buttons.

You pay $229 for the equipment package and $24.95 per month for monitoring.

Select Plan

This tier is for larger houses with up to five bedrooms. You get two more wall buttons and another voice-activated button to cover this area. You also get a lockbox. The equipment is $359, and the monitoring fee is $24.95.

You can add an extended warranty for an extra $5 per month, fall detection for $10 per month (with compatible equipment), $30 per month for GPS monitoring, $10 per month to upgrade the GPS tracking to fall detection, and $5 per month for caregiver access to that GPS data.

Equipment

GetSafe Medical Alert Console

All the plans come with the GetSafe Medical Alert Console, which is the base communication station. The design looks modern and neutral enough to blend in with the rest of your home décor. It doesn’t stick out like a sore thumb the way that some medical alert systems do. The high-fidelity speaker and powerful microphone allow you to reach the monitoring center in a medical emergency. You can be several yards away and the console still picks up what you’re saying. If the power goes out, you’re covered by a battery backup for 32 hours. You don’t need a landline for this console.

Voice-activated Mini Console – $100

These wireless mini consoles act as an extension of the main communication console. While they have medical emergency buttons to press, you can also tell it to call 911. It also has an integrated pull cord for a third way of requesting assistance. It’s compact and has some water resistance so it can still be used in bathrooms, kitchens, and other areas where it might encounter water. This device works well for covering common areas of the house.

Wall Button – $35

This wall button is bright red for visibility and is designed in a way that stops you from accidentally pressing it. It’s wireless, waterproof, and can be placed conveniently around the house.

GPS Medical Alert Button – $30 per Month

Medical emergencies can still happen when you’re out of the home, so GetSafe has some optional wearables that provide you with another way to get help. The GPS medical alert button doesn’t have an upfront equipment cost – you just add the $30 per month GPS service to your plan. It uses the 4G LTE network to let the professional monitoring service know exactly where you’re at when you call for help. This technology can cut down on response time drastically, especially if you’re unable to communicate with the operator. You can upgrade this button with automatic fall detection for $10 per month. This button has a built-in speaker and microphone for two-way communication. You get up to 120 hours of battery life and it’s water resistant.

Combo Neck / Wrist Button – $25

If you don’t want the GPS functionality of the last button, you can pick up a low-cost standard medical alert button. It can go around your neck or your wrist, is 100% waterproof and has a design that stops incidental presses. The battery lasts for five years, which is also convenient if you prefer to not have to charge the unit.

Smoke Detector – $80

Get the attention of the fire department fast when you use this connected smoke detector.

Lock box – $30

You can let GetSafe know the lock box combination so they can relay that information to emergency responders. They won’t have to break down the door or damage your property if you need help and you can’t let them in.

Vial of Life – $8.95

This is a hard copy of your medical information that will be essential for giving you proper treatment in an emergency.

Summary

GetSafe put a lot of thought into the problems with other medical alert systems and they went out of to address many of them. For protection at home, you can easily have a configuration where you don’t need to have a wearable on. The prices are affordable, although the monthly fee can quickly climb up if you want all the monitoring options.

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