Vivint Doorbell Camera

"A smart video doorbell from Vivint"

Last Updated On: April 3, 2019
SecureScore™: 8.2/10
See Pricing
8.2 SecureScore™
Customer Service
7.8
Value
8.4
Equipment
8.6
Features & Technology
8.8
Ease Of Use
7.5

Vivint Video Doorbell Camera Ratings

Seems everyone these days is jumping on the DIY bandwagon, even home security providers. Buy a few sensors and cameras and you’re good to go, right? Sure, if you want to spend your entire weekend unboxing, installing and setting things up. And if something goes wrong? Check out a few tutorials and try, try again.

Or you could not do that. A Vivint home security system will give you the peace of mind of home security and the stress relief that comes from professional installation. This is what you get with any Vivint product.

A relative newcomer to Vivint’s fleet is its video doorbell camera. Ideal for those with existing Vivint suites, this doorbell cam may also help seal the deal for individuals considering investing in Vivint’s pricier white-glove installation and setup.

PROS
  • Professional setup
  • 720p HD resolution
  • Can run on batteries
  • 1.3MP camera sensor
  • Infrared night vision
  • Super-wide 180-degree field of vision
  • Small and lightweight
  • Takes place of existing doorbell

CONS
  • Not for DIYers
  • Relatively high cost, though installation costs are often waived
  • Additional monthly subscriptions required for full access to features

Overview

In an increasingly DIY-heavy home security market, companies like Vivint stand in stark contrast. Boasting a white-glove approach that creates a unique security solution for each customer, Vivint’s products aren’t designed for weekend warriors. Each home’s setup not only is chosen specifically for that home, but it’s installed by professionals. This full-service security package comes at a price, as one would expect, but as a leader not only in security but in home automation, a relatively high starting price tag may end up being a small price to pay for gaining efficiency throughout your home.

Within this framework, Vivint’s wireless doorbell camera also stands out from other doorbell cameras. While you can’t just go purchase it at Best Buy or order it from Amazon, when you think about how it will fit into your home’s security puzzle, you soon realize you wouldn’t want to pick it up at the same place you buy printer paper, anyway.

Like all of Vivint’s products, the video doorbell is well-designed and solidly built. Plus, it was made to slot in seamlessly with your existing fleet of Vivint products or as the welcome mat for a new system. Purchased on its own, the video doorbell will likely cost at least $200, depending on what promotions are on offer. Depending on the Vivint system you already have in place, that could seem like a high cost, considering that your whole system could have cost as little as $550. But a barebones setup like that probably isn’t doing much to monitor the outside of your home, which this little-but-powerful camera will do. And with an existing home security/automation system in place, adding a video doorbell would be just the next logical step, assuming, of course, you already have an old-school doorbell.

Vivint’s video doorbell camera is ideal for existing Vivint customers who want to extend the bubble of protection even further or for those who have a patchwork system that’s too complicated to work well and are ready to make the investment in a true whole-house security and automation system. Vivint’s products will work with many third-party devices, such as the Nest thermostat, Amazon Echo and Google Home, so you won’t worry that you’ll have to throw out all your old gear.

With 720p HD image resolution and an incredible 180-degree field of vision, plus flexible power options (it can run on batteries), Vivint’s doorbell camera is a worthy addition to any system.

Features & Technology

180-Degree Vision

See the complete picture with a super-wide field of vision, so you won’t miss a thing.

Infrared Night Vision

Stuff doesn’t happen only during the day, right? IR night vision allows the doorbell camera to see even in the dark.

HD Video

Enjoy clear, 720p video quality so you can see even more clearly what’s happening.

Two-Way Talk

It’s great to see what’s happening, but you also want to be able to interact with whoever is at your front door, whether it’s a delivery person or an unexpected but welcomed guest.

Flexible Power Supply

Use the wiring of your existing doorbell or go wireless and opt for battery-based operations.

Modern Design and Styling

An understated, elegant design won’t have your house looking like the bridge of a spaceship.

Custom Notifications

In keeping with Vivint’s focus on customization, you can set up your alerts to notify you only when you really need it, so you’re not fielding dozens of notifications for no good reason.

Whole-House Integration

Vivint’s video doorbell plays very well with all other products in the Vivint lineup.

On-Demand Live Video

See what’s happening at your front door whenever you want by accessing the stream via your Vivint app.

Ease of Use

For those who already are Vivint customers, the video doorbell will simply be a new addition to the family. Accessing the features is as easy as opening the app or touching the SkyControl panel that you already use for all your other sensors and cameras.

Those who are new to Vivint products will have a short learning curve, as all the products are easy to understand, and the professional setup required for every system ensures that the pitfalls that often befall DIYers will be avoided.

Customer Service

From white-glove installation to unsurpassed continued support, customer service is the name of the game for Vivint. For those under a service plan, a warranty covers almost any mishap, and if you run into trouble, you can access live chat or call customer and technical support for immediate help.

Value

Price is the hurdle for most customers considering Vivint, and that’s understandable. But for those already enjoying Vivint systems, adding a video doorbell cam likely won’t break the bank, and depending on promotions that are running, it could cost as little as $230.

For new customers, many will qualify for financing options that could spread the cost of the system out over a few years, much like a mobile phone plan.

Whichever way you get your doorbell cam up and running, there’s little doubt it will be worth the money, as installation will be as simple as relaxing while someone else does all the work, and the camera’s operations are smooth and intuitive.

Equipment

Vivint’s doorbell camera won’t work as a standalone device, and all of Vivint’s systems are configured and priced for each consumer. But typical systems likely will include the following devices and services:

Doorbell Camera

Know who’s at the door before they even step foot on the porch.

SkyControl Panel

The heart of your system, the SkyControl panel lets you access all the other devices on your system.

Smart Locks

Lock and unlock your doors from behind your desk at the office or on a beach while on vacation.

Outdoor Cameras

See every angle of your yard in 1080p high-definition quality.

Recording & Monitoring

A variety of packages for recording and monitoring do come with additional monthly costs but will help you get the most out of your system.

Garage Door Control

Never again wonder about whether you remembered to close the garage door; just check your app.

Ping Cameras

Connect with folks outside of your home through their Vivint apps on these small indoor cameras, or see what’s happening inside your house when you’re not there.

Third-Party Smart-Home Devices

Keep some existing equipment like Nest and other smart thermostats, Amazon Echo, Google Home, smart lights and much more.

Summary

When you pay Vivint’s relatively high prices, you get an incredibly high level of service. In an era where seemingly everyone is convinced they can and should do it all themselves, it’s refreshing for a company to stand firm.

No doubt, Vivint’s video doorbell camera and whole-house systems are an investment, but with professional installation and exceptional quality, that investment will pay dividends for years to come.

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