Philips Lifeline Medical Alert System

Your Life's Never on the Line with Philips Lifeline

SecureScore™: 7.8 /10
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Travis Goodreau

What Sets Philips Lifeline Apart

12 seconds. That’s it. In the time it takes you to read this paragraph, Philips Lifeline has already responded to you or your loved one when the precious seconds matter most. That’s the value of 40+ years of innovation. Today, Philips Lifeline offers in-home or on-the-go solutions to match almost any lifestyle. If you can look past the activation fees and high monthly cost, this might be the medical alert system for you. See what our experts say in our Philips Lifeline review.

Key Features

The best features of this system

  • Cellular & Landline Monitoring
  • In-Home & Mobile Monitoring
  • Fall Detection
  • GPS Location Tracking
  • Nationwide Coverage
  • No Contracts

Philips Lifeline Price & Packages

Philips Lifeline offers four different package options with a variety of functionalities. Additionally, they don’t require you to sign a contract, they have month-to-month billing, and they have professional and self-installation options available. And, Philips Lifeline offers something that most other medical alert brands in this industry don’t offer—a medication dispensing service which is an invaluable service if you have life-altering medications that must be taken at certain times.

GoSafe Medical Alert DevicesMonthly CostInstallation CostDevice Cost
GoSafe Landline$54.95/mo$19.95 – $99.00$149.00
GoSafe Cellular$64.95/mo$19.95 – $99.00$149.00
GoSafe 2$44.95/mo$19.95 – $99.00$99.95


HomeSafe Medical Alert DevicesMonthly CostInstallation CostActivation Fee
HomeSafe Standard Landline$29.95/mo$19.95 – $99.00$50.00
HomeSafe Standard Cellular$41.95/mo$19.95 – $99.00$50.00
HomeSafe with AutoAlert Landline$44.95/mo$19.95 – $99.00$50.00
HomeSafe with AutoAlert Cellular$56.95/mo$19.95 – $99.00$50.00

Philips Cares Mobile App

We all know that caregivers serve an important role for the seniors in their care. So we were happy to learn about Philips Cares — or what the company calls “the evolution of LifeLine.” To support seniors as they age, Philips Cares is an innovative app that provides a way for caregivers and their loved ones to stay in touch, share helpful insights, and stay on top of important notifications.

From what we’ve seen, it’s more than just an app. It seems to be an end-to-end care experience, allowing users to create their own ‘Care Circles’ of family and friends. This ensures that everyone remains in-the-loop and updated on interactions with the LifeLine service and other developments.

Of course, there’s no such thing as a perfect solution for caregivers. But we recommend getting the Philips Cares app as a way to alleviate the stress that can come with caring for an aging loved one. We like to see Philips LifeLine taking senior care beyond the senior; they seem to be bringing together the whole support system with Philips Cares. Note that the Philips Cares mobile app works with all Philips LifeLine medical alert systems. It’s certainly worth looking into.

Current Deal

Philips Lifeline is not running any deals or promotions as of this writing.

+ $50 Upfront Costs*+ $99.95 Upfront Costs*+ $149 Upfront Costs*
Wide Range of OperationFall DetectionFall Detection
Two-Way Voice CommunicationTwo-Way Voice CommunicationTwo-Way Voice Communication
Uninterrupted Support5 Locating Technologies6 Locating Technologies
24/7 Access to Response Centers24/7 Access to Response Centers24/7 Access to Response Centers
GPS EnabledGPS Enabled
Automatic Self-Testing
Landline or Cellular Connection
Water Resistant Pendant or WristbandWaterproof PendantWaterproof Pendant
30-Hour, Worry-Free Battery with Automatic ReplacementRechargeable BatteryRechargeable Battery
HomeSafe Communicator with High-Fidelity Speakers and MicrophoneGoSafe In-Home Communicator with High-Fidelity Speakers and Microphone
30-Hour Battery Backup
Professional InstallationProfessional InstallationProfessional Installation
Automated Medication Dispensing ServiceAutomated Medication Dispensing ServiceAutomated Medication Dispensing Service

About Philips Lifeline

Philips Lifeline was the first provider in North America to offer medical alert systems and has been doing so for 44 years. In fact, they are still the provider with the largest subscriber base to this day. However, Lifeline is one of the most expensive medical alert systems on the market and while they do offer a 30-day return policy, their return policy is extremely strict so make sure you read the fine print before you make your purchase. Also, this system has some upfront costs such as activation fees or device fees which other brands don’t require.

However, Lifeline’s customer support can accommodate over 200 different languages, so if you have that need Philips might be the way to go. Another benefit not all medical alert systems offer is professional installation which is something many people prefer. All-in-all the Philips Lifeline medical alert system is a reputable brand name with 44 years of providing quality services. Check out the full review of Philips Lifeline here.

24/7 Monitoring

Most medical alert systems offer 24/7 emergency response as does Lifeline. This means all alert calls are answered around the clock 365 days a year.


The Lifeline equipment is water resistant so you can wear your medical alert device in your bathtub or shower which is where falls are most common.

Automatic System Testing

The Lifeline Communicator will regularly and automatically check your system for problems and will alert Lifeline if any maintenance is required.


The Philips Lifeline Response Center is capable of supporting over 200 languages which is helpful if you or a caregiver is more fluent in a language other than English.

Voice Response

The Lifeline system enables you to speak directly with one of their Response Center associates through their in-home communicator base.


Philips Lifeline doesn't sell their equipment outright to their customers. All their equipment is leased to its users on a monthly basis. So in that sense, their equipment is free.

Reviewed By
Travis Goodreau
Safety and Security Advisor
Travis is a retired Burglary Detective, having tallied 5,000+ burglary and theft cases throughout his career. He also served as an Arson Investigator, where he cracked the case of a serial arsonist, and made the arrest and prosecuted the would-be bomber of ABC-7 Studio in LA. We couldn’t be happier to have him as a Safety and Security Advisor. Learn more about Travis here
Written By
Andrew Garcia
Lead Security Editor
As Lead Security Editor, Andrew strategically guides SafeHome and the resources we publish. He holds a BA in business, and has 10+ years of experience in content development. Today, Andrew edits and publishes articles, guides, and other resources to meet our rigorous standards. Learn more about Andrew here

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