12 seconds. That’s it. In the time it takes you to read this paragraph, Philips Lifeline has already responded to you or your loved one when the precious seconds matter most. That’s the value of 40+ years of innovation. Today, Philips Lifeline offers in-home or on-the-go solutions to match almost any lifestyle. If you can look past the activation fees and high monthly cost, this might be the medical alert system for you. See what our experts say in our Philips Lifeline review.
The best features of this system
Philips Lifeline offers four different package options with a variety of functionalities. Additionally, they don’t require you to sign a contract, they have month-to-month billing, and they have professional and self-installation options available. And, Philips Lifeline offers something that most other medical alert brands in this industry don’t offer—a medication dispensing service which is an invaluable service if you have life-altering medications that must be taken at certain times.
|GoSafe Medical Alert Devices||Monthly Cost||Installation Cost||Device Cost|
|GoSafe Landline||$54.95/mo||$19.95 – $99.00||$149.00|
|GoSafe Cellular||$64.95/mo||$19.95 – $99.00||$149.00|
|GoSafe 2||$44.95/mo||$19.95 – $99.00||$99.95|
|HomeSafe Medical Alert Devices||Monthly Cost||Installation Cost||Activation Fee|
|HomeSafe Standard Landline||$29.95/mo||$19.95 – $99.00||$50.00|
|HomeSafe Standard Cellular||$41.95/mo||$19.95 – $99.00||$50.00|
|HomeSafe with AutoAlert Landline||$44.95/mo||$19.95 – $99.00||$50.00|
|HomeSafe with AutoAlert Cellular||$56.95/mo||$19.95 – $99.00||$50.00|
We all know that caregivers serve an important role for the seniors in their care. So we were happy to learn about Philips Cares — or what the company calls “the evolution of LifeLine.” To support seniors as they age, Philips Cares is an innovative app that provides a way for caregivers and their loved ones to stay in touch, share helpful insights, and stay on top of important notifications.
From what we’ve seen, it’s more than just an app. It seems to be an end-to-end care experience, allowing users to create their own ‘Care Circles’ of family and friends. This ensures that everyone remains in-the-loop and updated on interactions with the LifeLine service and other developments.
Of course, there’s no such thing as a perfect solution for caregivers. But we recommend getting the Philips Cares app as a way to alleviate the stress that can come with caring for an aging loved one. We like to see Philips LifeLine taking senior care beyond the senior; they seem to be bringing together the whole support system with Philips Cares. Note that the Philips Cares mobile app works with all Philips LifeLine medical alert systems. It’s certainly worth looking into.
Philips Lifeline is not running any deals or promotions as of this writing.
|+ $50 Upfront Costs*||+ $99.95 Upfront Costs*||+ $149 Upfront Costs*|
|Wide Range of Operation||Fall Detection||Fall Detection|
|Two-Way Voice Communication||Two-Way Voice Communication||Two-Way Voice Communication|
|Uninterrupted Support||5 Locating Technologies||6 Locating Technologies|
|24/7 Access to Response Centers||24/7 Access to Response Centers||24/7 Access to Response Centers|
|GPS Enabled||GPS Enabled|
|Landline or Cellular Connection|
|Water Resistant Pendant or Wristband||Waterproof Pendant||Waterproof Pendant|
|30-Hour, Worry-Free Battery with Automatic Replacement||Rechargeable Battery||Rechargeable Battery|
|HomeSafe Communicator with High-Fidelity Speakers and Microphone||GoSafe In-Home Communicator with High-Fidelity Speakers and Microphone|
|30-Hour Battery Backup|
|Professional Installation||Professional Installation||Professional Installation|
|Automated Medication Dispensing Service||Automated Medication Dispensing Service||Automated Medication Dispensing Service|
Philips Lifeline was the first provider in North America to offer medical alert systems and has been doing so for 44 years. In fact, they are still the provider with the largest subscriber base to this day. However, Lifeline is one of the most expensive medical alert systems on the market and while they do offer a 30-day return policy, their return policy is extremely strict so make sure you read the fine print before you make your purchase. Also, this system has some upfront costs such as activation fees or device fees which other brands don’t require.
However, Lifeline’s customer support can accommodate over 200 different languages, so if you have that need Philips might be the way to go. Another benefit not all medical alert systems offer is professional installation which is something many people prefer. All-in-all the Philips Lifeline medical alert system is a reputable brand name with 44 years of providing quality services. Check out the full review of Philips Lifeline here.
24/7 EMERGENCY RESPONSE
Most medical alert systems offer 24/7 emergency response as does Lifeline. This means all alert calls are answered around the clock 365 days a year.
The Lifeline equipment is water resistant so you can wear your medical alert device in your bathtub or shower which is where falls are most common.
AUTOMATIC SYSTEM TESTING
The Lifeline Communicator will regularly and automatically check your system for problems and will alert Lifeline if any maintenance is required.
The Philips Lifeline Response Center is capable of supporting over 200 languages which is helpful if you or a caregiver is more fluent in a language other than English.
The Lifeline system enables you to speak directly with one of their Response Center associates through their in-home communicator base.
Philips Lifeline doesn't sell their equipment outright to their customers. All their equipment is leased to its users on a monthly basis. So in that sense, their equipment is free.