Philips Lifeline Medical Alert System

"Your Life's Never on the Line with Philips Lifeline"

Last Updated On: November 15, 2018
Overall Score: 7.8/10
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What Sets Philips Lifeline Apart

Philips is a long-standing brand name and beginning in 1974 was the first medical alert service in North America. To this day, Philips still remains the number one medical alert service provider with the largest customer base. There are plenty of reasons to consider the Philips system such as being able to customize your own response plan. Additionally, Philips doesn’t require a contract, they allow you to pay monthly, and you can cancel at any time as long as you provide them with a 30-day notice of cancellation. The only drawback to a Philips Lifeline system is that it’s a little more expensive than other medical alert systems in this category and due to added activation and equipment fees and/or installation fees. However, they do have an impressive system that’s worth considering.

Key Features

The best features of this system

  • Cellular & Landline Monitoring
  • In-Home & Mobile Monitoring
  • Fall Detection
  • GPS Location Tracking
  • Nationwide Coverage
  • No Contracts

Philips Lifeline Price & Packages

Philips Lifeline offers four different package options with a variety of functionalities. Additionally, they don’t require you to sign a contract, they have month-to-month billing, and they have professional and self-installation options available. And, Philips Lifeline offers something that most other medical alert brands in this industry don’t offer—a medication dispensing service which is an invaluable service if you have life-altering medications that must be taken at certain times.

GoSafe Medical Alert Devices Monthly Cost Installation Cost Device Cost
GoSafe Landline $54.95/mo $19.95 – $99.00 $149.00
GoSafe Cellular $64.95/mo $19.95 – $99.00 $149.00
GoSafe 2 $44.95/mo $19.95 – $99.00 $99.95


HomeSafe Medical Alert Devices Monthly Cost Installation Cost Activation Fee
HomeSafe Standard Landline $29.95/mo $19.95 – $99.00 $50.00
HomeSafe Standard Cellular $41.95/mo $19.95 – $99.00 $50.00
HomeSafe with AutoAlert Landline $44.95/mo $19.95 – $99.00 $50.00
HomeSafe with AutoAlert Cellular $56.95/mo $19.95 – $99.00 $50.00

Current Deal

Philips Lifeline is not running any deals or promotions as of this writing.

+ $50 Upfront Costs*+ $99.95 Upfront Costs*+ $149 Upfront Costs*
Wide Range of OperationFall DetectionFall Detection
Two-Way Voice CommunicationTwo-Way Voice CommunicationTwo-Way Voice Communication
Uninterrupted Support5 Locating Technologies6 Locating Technologies
24/7 Access to Response Centers24/7 Access to Response Centers24/7 Access to Response Centers
GPS EnabledGPS Enabled
Automatic Self-Testing
Landline or Cellular Connection
Water Resistant Pendant or WristbandWaterproof PendantWaterproof Pendant
30-Hour, Worry-Free Battery with Automatic ReplacementRechargeable BatteryRechargeable Battery
HomeSafe Communicator with High-Fidelity Speakers and MicrophoneGoSafe In-Home Communicator with High-Fidelity Speakers and Microphone
30-Hour Battery Backup
Professional InstallationProfessional InstallationProfessional Installation
Automated Medication Dispensing ServiceAutomated Medication Dispensing ServiceAutomated Medication Dispensing Service

About Philips Lifeline

Philips Lifeline was the first provider in North America to offer medical alert systems and has been doing so for 44 years. In fact, they are still the provider with the largest subscriber base to this day. However, Lifeline is one of the most expensive medical alert systems on the market and while they do offer a 30-day return policy, their return policy is extremely strict so make sure you read the fine print before you make your purchase. Also, this system has some upfront costs such as activation fees or device fees which other brands don’t require.

However, Lifeline’s customer support can accommodate over 200 different languages, so if you have that need Philips might be the way to go. Another benefit not all medical alert systems offer is professional installation which is something many people prefer. All-in-all the Philips Lifeline medical alert system is a reputable brand name with 44 years of providing quality services. Check out the full review of Philips Lifeline here.

24/7 Monitoring

Most medical alert systems offer 24/7 emergency response as does Lifeline. This means all alert calls are answered around the clock 365 days a year.


The Lifeline equipment is water resistant so you can wear your medical alert device in your bathtub or shower which is where falls are most common.

Automatic System Testing

The Lifeline Communicator will regularly and automatically check your system for problems and will alert Lifeline if any maintenance is required.


The Philips Lifeline Response Center is capable of supporting over 200 languages which is helpful if you or a caregiver is more fluent in a language other than English.

Voice Response

The Lifeline system enables you to speak directly with one of their Response Center associates through their in-home communicator base.


Philips Lifeline doesn't sell their equipment outright to their customers. All their equipment is leased to its users on a monthly basis. So in that sense, their equipment is free.

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