Vivint offers high-end home security and automation packages with a focus on “smart security.” Using a combination of home security and home automation technology to keep intruders out, stop environmental damage, and improve the comfort level of your home, each plan is customized to perfectly fit your specific needs.
Where is the Vivint Corporate Headquarters?
The Vivint corporate headquarters is located in Provo, Utah.
How Much Does Vivint Cost?
Vivint’s equipment cost varies due to the custom nature of the packages. You will work with a representative to put together the perfect system for your home and your security requirements. The Flex Pay financing spreads the equipment cost throughout your contract. If you prefer to pay on a month-to-month basis, you can pay the full equipment cost upfront instead.
What is the Monthly Monitoring Cost of Vivint?
The price ranges from $29.99 per month to $49.99 per month. Your price may be higher if you want to add more features onto the package.
Can Vivint be Used Without Monitoring?
No. Professional monitoring is included in your Vivint pricing.
Does Vivint use Wi-Fi?
Yes, Vivint systems connect wirelessly.
How Much is the Vivint Doorbell Camera?
The Vivint doorbell camera costs $230.
Does Ring Work with Vivint?
No, Vivint does not work with Ring and instead supports its own line of video doorbells.
Does Nest Work with Vivint?
Yes, Vivint offers full support for the Nest smart thermostat and Nest products.
Does Vivint Work with Alexa?
Yes, Vivint supports Amazon Echo devices.
Does Vivint Work with Google Home?
Yes, Vivint works with Google Home.
Does Vivint Work with Apple Products?
Vivint’s control app works with Apple iPhones and iPads, but Apple’s smart home products are not supported by Vivint.
Can Cameras be Added to a Vivint System?
Yes, you can select indoor and outdoor cameras for your Vivint system.
What Cameras are Compatible with Vivint?
Vivint uses its own brand of home security cameras for its packages.
What is Vivint Smart Home?
Vivint Smart Home is the app that allows you to control the various home security and home automation devices that you have chosen for your system. It also notifies you when it detects activity or an alarm goes off.
Can Vivint Control Lights?
Yes, you can control smart lights through the Vivint home security and automation system.
Can Vivint be Transferred?
Yes, another person can take over your Vivint contract if you no longer need the service. If that person agrees to a new contract with Vivint, you don’t have to pay anything for the transfer. If they don’t, you’re hit with a $99 transfer fee.
What Happens to My Vivint System and Contract When I Move?
You have three options when you move. If you meet the credit score requirements for qualifying customers, then you can get a new system when you move to your home. Payments can be made through FlexPay, which spreads the cost of the new system throughout your contract. You get a new contract and can make changes to your plan at this time.
The second option is to move your system to your new place. You can take your panel and your plug-in items with you, and get new starter equipment at your new location. Vivint also replaces up to three door locks, thermostats or doorbell cameras for you. You can purchase add-on equipment at this time. At your old location, you can remove your equipment or pay a $129 fee for a professional to handle this part of the process. You take these devices and pay $129 for the installation fee at your new home. Your contract remains the same.
The third option is to move your entire system and keep the same starter equipment. If you had door locks, thermostats or doorbell cameras as part of your system at the old house, you can replace 3 of them without an additional charge during the move. Add-on any new equipment that you would like incorporated into your Vivint system at the new location. You need to remove the equipment at the old house or have it done professionally for $129. The installation fee for your system at your new home is $129. The contract remains in place.
Is Vivint Available in My Area?
Vivint is available in many locations throughout the US, Canada, and New Zealand. Representatives are happy to check your location to see whether it’s serviced by Vivint or one of Vivint’s local partners.
How Long is a Vivint Contract?
Vivint contract lengths can vary, but they typically offer 42 to 60-month agreements.
Can You Cancel Your Vivint Contract?
You can cancel your Vivint contract by following several steps. You have to put together a Notice of Cancellation that includes the service number, date, your signature and a note that indicates that you want to cancel. This notice can be emailed, faxed or mailed to Vivint. If you’re within your Right of Rescission period, then you have no penalty for canceling your contract.
If you’re in the middle of your contract, you either need to pay the full account balance or you have someone take over the rest of your agreement. This person must be considered qualified by Vivint before the contract transfer takes place.
Vivint offers a few exceptions to the cancellation penalties during your contract. If certain extenuating circumstances occur, such as bankruptcy, death, a move to an assisted living home, or military deployment, then they will cancel the contract without requiring a buyout or transfer.
Why Choose Vivint?
Vivint offers comprehensive, completely custom home security and smart home systems designed for your lifestyle. You have access to high-quality service and a wide range of components.