Low Price Guarantee
Cell, Landline or WiFi Monitoring
Indoor Video Cameras
Equipment Replaced as Needed
Cellular Monitoring Costs More
No Outdoor Video Cameras
Customers Lease, Do Not Own Equipment
Protect America has wireless home security plans with price match guarantees. They have some of the best home security deals for people with long-term security needs. You set up the equipment yourself and have it monitored with a three-year agreement. Monthly monitoring fees depend partly on how your security system connects to emergency operators; you can choose from a 4G cell network, landline and broadband. The price also depends on how many sensors you connect.
The Protect America security equipment fee is just $99 for the basic set-up. Beyond the basics, a control panel can monitor all sorts of Z-wave devices to help protect against intruders, guard against environmental threats and automate your home.
Protect America replaces or repairs equipment as needed, but customers do not own the security sets; your security set will need to be returned if monitoring is cancelled.
This alarm company has been in business since 1992, and most Protect America security reviews are positive. Headquarters are in Austin, Texas.
Protect America emergency calls are handled by three monitoring centers for redundancy. While emergency service is always provided, regular Protect America support for customers is available from 8 a.m. to 9 p.m. CT Monday through Friday, and from 9 a.m. to 7 p.m. on weekends.
Most customer complaints filed against Protect America at the Better Business Bureau website involve contract disputes. Customers are disappointed upon realizing that the security company has a 60-day cancellation notice requirement or else automatically renews contracts.
The five Protect America security equipment packages are called Bronze, Copper, Silver, Gold and Platinum. Each package include a yard sign and window stickers to deter intrusions. For the control panel you choose between the push-button Simon XT and the new touchscreen Simon XTi. Each set also includes a motion sensor and a different number of entry sensors (see below). You might be able to substitute a few entry sensors with another security device. Protect America also has glass break sensors, panic buttons and video cameras.
3 Entry Sensors
6 Entry Sensors
9 Entry Sensors
11 Entry Sensors
14 Entry Sensors
Read the fine print when signing any home security contract. Protect America security contracts are for three years to start. The Protect America cancellation policy requires you to notify the company in writing at least 60 days before the contract expires. Customers who give adequate notice can switch to month-to-month service, but otherwise the long contract renews automatically. They do have a price match guarantee.
You can cancel a Protect America security contract within 14 days of starting. You’ll still be charged the $19.95 account activation fee. Returning a Protect America security system involves shipping expenses and a restocking fee.
Protect America uses Simon control panels and proprietary equipment. The company can also monitor a variety of Z-Wave devices made by different brands. Here are organized lists of the equipment types they provide.
Video Cameras and Home Automation
Protect America guarantees the lowest prices on popular security features. Here are some top selling points.
Lowest Price Guarantee
Home security involves two main expenses: equipment and monitoring. Companies either charge for equipment outright or charge a bit for equipment use with each monthly monitoring bill. Protect America guarantees the lowest total price over 36 months. Customers must present a lower price within 14 days of signup to get a price match.
Simon XTi Control Panel
The Simon XTi control panel with touchscreen can monitor up to 40 devices for home security, environmental safety and home automation. This control panel from Interlogix is a standard for many wireless home security companies.
SMART Connect Mobile App
SMART Connect is Protect America’s free mobile app. Depending on the features of your home security system, you can use this app to arm/disarm the alarm system, view live video, control door locks, adjust lighting and more.
Staying connected to your home with text notifications can give extra peace of mind. With the Protect America mobile app you can receive text messages if your entry sensors, smoke detectors or other safety equipment is triggered.
Modernizing a home is easy with the Protect America app and smarthome devices. Use the app to preset and remotely control home features such as heat, air conditioning, lighting, window blinds and more.
Protect America wireless security systems are do-it-yourself. Before shipping each unit is programmed for its home’s unique needs, and customers can get set up in under an hour. No hammering or drilling is required; each item is either freestanding or can attach to the home with removable adhesive.
Protect America is a top choice for customers seeking long-term value on wireless home security. This company isn’t as flexible as others when contract conflicts arise, but it’s a good choice for people expecting to want home security for three years or longer. Because Protect America security equipment is wireless it’s a good choice for renters and homeowners alike.