If you have been thinking about buying a medical alert system, you have probably been wondering what are the best medical alert systems for seniors…right?
Of course, but where do you start? There are so many brands to choose from and each one of those brands has their own set of features, options, and pricing.
We get it. That’s why we have taken the time to thoroughly review the best medical alert systems for seniors starting with the top five brands that provide the most bang for your buck.
1. Bay Alarm Medical – Overall Best Medical Alert Systems for Seniors
Bay Alarm Medical is an affordable medical alert system for seniors because their services start at $19.95/mo. Additionally, they have one of the most reliable emergency call centers in the country. They are highly rated among their users, which can be seen on Google which shows them with a 4.7-Star user rating. They also offer a wide variety of popular features, as well as three protection packages from which you can choose.
- 4.7-Star Google User Rating
- U.S. Based 24/7 Monitoring
- Automatic Fall Detection Available
- Mobile GPS
- In-Car Medical Alert Feature Available
- Three Redundant Call Centers
- Lockbox Service Available
- 100% Waterproof Help Button
- Two-Way Communication Feature
- Nationwide Coverage
- Compatible with Most Phone Lines
- Has Remote Call Answering Capabilities
- Multi-Lingual Support for 170 Languages
- Voted Best Senior Medical Alert Service Provider of 2018
- Lifetime Equipment Warranty
- 30-Day Risk-Free Trial
- Combining Packages Can Get Pricey
- Fall Detection Option Costs Extra
- The Least Expensive Plan is for a Landline (cellular option available for $14.95/mo. if you don’t have or don’t want to use a landline)
Bay Alarm Medical offers some of the best medical alert systems for seniors in the country. They are family owned and operated and have been in business since 1946 so they obviously know what they’re doing. Additionally, all their equipment is made in the U.S. so you know you are getting quality equipment that will last.
Bay Alarm Medical has three redundant CSAA Five Diamond Certified emergency call centers and they offer four equipment packages with varying features from which you can choose. Their protection packages range from $19.95/mo. to $59.95/mo. and their equipment packages which are at-home, on-the-go, on-the-road, and 360°protection (which is in and away from home) range from $19.95/mo. to $39.95/mo. And, when you bundle their packages, you will be eligible for a package savings discount.
2. MobileHelp – Best Customer Service
MobileHelp has an A+ Better Business Bureau rating and they have a senior medical alert system that will work with or without a phone line. They also offer a service called MobileHelp Connect that includes an event notification and online tracking system for caregivers and family members which makes them one of the best medical alert systems for the elderly. Additionally, they have the fastest response time of any other company we’ve seen in this industry which tops out at 17 seconds.
- 17 Second Emergency Response Time
- No Long-Term Contracts
- Nationwide Wireless Voice and Data GPS Technology
- No Hidden Fees
- 30-Day Money-Back Guarantee
- 100% U.S. Based Sales and Customer Service
- Free Shipping
- Medical Reminder Service Available
- FDA Registered Company
- Two-Way Voice Communication
- Battery Backup (30 hours)
- No Equipment Purchase Required
- Two Redundant Emergency Call Centers
- Limited Range of 600 Feet (base station to help button)
- Automatic Equipment Testing Not Available
- Additional Mobile Devices Not Available (an entire SOLO system must be purchased separately)
MobileHelp has been in business for 10 years and has an A+ rating with the Better Business Bureau. They offer three different equipment packages, as well as a wearable watch smart option. The equipment packages range from $19.95/mo. to $41.95/mo. with the wearable watch option that cost $349.95 then you just pay $24.95/mo. for the monitoring service. These are all affordable options when it comes to medical alert systems for the elderly. MobileHelp also offers additional discounts when you opt to pay quarterly, semi-annually, or annually. They also offer a wide variety of accessories and a MobileHelp Connection option which is a free service that helps keep the lines of communication open between the senior user, their family and/or caregiver. Another great feature is their MobileHelp Connect Premium that offers additional advantages for a $5/mo. fee.
3. Medical Guardian – Best Medical Alert Equipment
Medical Guardian is a one-stop-shop when it comes to providing the best medical alert systems for seniors. Medical Guardian is highly rated with its users, as well as a variety of third-party medical alert review websites. They offer 24/7 emergency monitoring with best-in-class customer service. Additionally, Medical Guardian knows that a one size fits all approach doesn’t always work when it comes to your safety; therefore, they have a system in place that allows you to customize your own medical alert equipment and accessory package for both their in-home and on-the-go alert devices that are GPS equipped.
- Free Equipment, Shipping, and Activation Fees
- No Contracts
- Monthly Specials
- No Hidden Fees
- Landline and Cellular Connections Available
- GPS Enabled (on-the-go products only)
- Two-Way Communication
- Fall Detection Available
- Price-Lock Guarantee
- 24/7 U.S. Based Emergency Monitoring
- Battery Backup (30-32 hours)
- Premium Package is Pricey
- Activity Sensors with Premium Package Only
- Limited Range with Some Packages
Medical Guardian has an A+ rating with the Better Business Bureau and frequently offers monthly specials to help keep the overall price down. They offer three in-home packages that range from $29.95/mo. to $79.95/mo. and three on-the-go packages that range from $39.95/mo. to $44.95/mo. You also have a landline or cellular option, and a fall detection option that’s only $10/mo. The on-the-go devices are all GPS enabled and the premium packages are also Wi-Fi enabled. The Medical Guardian pendants all have built-in speakers for two-way communication which is extremely important when you are looking for the best medical alert systems for the elderly.
4. GreatCall – Best Medical Alert for Active Seniors
GreatCall is most widely recognized for their Jitterbug phones that are specifically designed for seniors. However, they have added some mobile medical alert devices to their equipment lineup. Additionally, they allow you to customize your package to include only the features you want and need so you are not paying for something you’ll never use. And, GreatCall is powered by the nation’s largest and most dependable Verizon network.
- No Annual Contracts
- No Cancellation Fees
- 5-Star Award-Winning U.S. Based Customer Service
- Free Shipping
- GPS Enabled
- Integrated Cellular Technology (can be used without a smartphone)
- All-In-One Waterproof Mobile Devices
- Low Monthly Rates
- Daily Fitness Tracking Service (via smartphone)
- Variety of Built-In Health and Safety Apps (via smartphone)
- Fall Detection Feature Is an Add-On
- An Activation Fee Is Required
- Limited Product Line
GreatCall has been in business for 13 years and has an A+ rating with the Better Business Bureau. They also have a wide variety of extremely helpful services in addition to their medical devices such as their MediCoach option that helps with medication refills and reminders, offers daily health tips, daily automated check-in calls, brain games, fitness tracker, and more.
GreatCall has two medical alert devices for seniors that are $37.49/ea. plus the monthly plan and activation fees. And, three Health & Safety packages ranging from $24.99/mo. to $39.99/mo. These packages come with urgent care that gives you access to registered doctors and nurses, a GreatCall Link that helps you keep in touch with your family, product replacement, and a fall detection option that’s available depending on which package you purchase.
5. LifeStation – Easiest to Use Medical Alert
LifeStation has been in business for 41 years and has CSAA Five Diamond Certified emergency monitoring centers. They also boast one of the fastest response times in the industry with an average response time of 20 seconds. LifeStation offers top-quality products and services to the U.S. and Canada. They also have a 30-day money-back guarantee as well as a variety of additional incentives and low monthly rates. And, you don’t have to pay full monitoring fees if you have additional users, you just pay a small fee of $3.99/mo. for each extra user.
- 30-Day Money-Back Guarantee
- No Contracts
- No Deposit, Hidden Fees, or Taxes
- No Minimum Payment
- Free Shipping
- Waterproof Help Buttons
- Pricelock Guarantee
- Enhanced GPS Location Identification
- Fall Detection Available
- Accessories Available
- Battery Backup (32 hours)
- Quarterly and Annual Pricing Discounts
- Works with or Without a Landline (some fees could apply)
- Additional Users Charged Extra $3.99/mo. Fee
- Requires an Activation Fee (sometimes waived as an incentive)
- Limited Pendant Range (500 feet)
- Non-Landline Option Costs Extra
LifeStation has been in business since 1977 and has an A+ Better Business Bureau Rating. Their 24/7 monitoring centers are CSAA Five Diamond Certified and UL Listed. And, they have some of the fastest response times in the industry averaging around 20 seconds. Additionally, they have some of the lowest monthly rates available.
LifeStation has three medical alert systems for seniors. They have two in-home options and one mobile with GPS option which range from $25.95/mo. to $29.95/mo. and extra discounts, if you pay quarterly or annually. They also have an available fall detection option you can add to your monthly package as well. The LifeStation equipment is easy to set up and easy to use and they frequently offer incentives to encourage you to join. The low pricing, available incentives, and easy to use equipment make the LifeStation brand a great value if you’re looking for the best medical alert systems for the elderly.
Features of Medical Alert Systems for Seniors
While researching medical alert systems for seniors, it’s important to learn about all the different options so you can make an educated decision about which ones you need and which ones you don’t
Here are some of the most common medical alert options and how they benefit you.
24/7 Emergency Response
Buying a medical alert system without this feature is like buying a car without wheels. You wouldn’t get very far. Let’s face it, emergencies can happen day or night. So the best alert systems include 24/7 Emergency Response for round-the-clock peace of mind. Need help? Simply push the button and get a highly-trained emergency responder on the line.
Most companies offer Fall Detection as a paid upgrade. But the extra $10 per month for this life-saving feature is money well spent. Fall Detection senses a fall and automatically contacts the monitoring center for you. Because falls are so common among the elderly, the best alert systems for seniors either include Fall Detection or offer it in their suite of add-ons.
A medical emergency is no time for a language barrier. That’s why the best medical alert companies for seniors have added Multi-Lingual Support to their feature stack. Whether you speak a common language like French or German, or a less-common language like Finnish, you’re in good hands. Speak with a responder in your native language, and get the quality support you deserve.
Add a loved one to your plan with Spouse Coverage. While this might not seem like a gangbuster selling point, keep in mind it’s all about ease and affordability. This feature streamlines the process of adding coverage for your loved one, and increases your monthly premium only slightly. Spouse Coverage is a top feature if you’re after the best alert system for seniors.
Eliminate the fuss and frustration with Easy Set-Up. That’s right, the best alert systems on the market offer simple setup with plug-and-play ease. This means one less challenge for you, and one less obstacle in the way of getting life-saving emergency response coverage. Look for easy, DIY setup when searching for the best alert system for seniors.
Automatic System Testing
Another impressive feature, Automatic System Testing is built-into the best alert systems for seniors. As the name suggests, this feature automatically tests your system daily, weekly, or monthly to ensure it’s running like a well-oiled machine. Get this feature and never have to manually test your system — another responsibility off your plate!
Long Range Coverage
Cellular alert systems offer virtually limitless range. But what if you want a landline-based system? This is where long-range coverage becomes a real consideration. Some devices only function up to 300-500 feet from the base station, while others extend upwards of 1,200-1,500 feet. With long-range coverage, enjoy peace of mind while gardening out back or checking the mail at the end of the drive.
The premier medical alert systems for seniors all come with two-way voice. This must-have feature lets you speak directly with the monitoring personnel should an emergency occur. Simply press the button to summon help, and then talk via the built-in microphone and speaker. Two-way voice becomes all the more useful when coupled with fall detection. Don’t pass it up!
Don’t let a little water slow you down. Wear your device in the shower, wash dishes in the kitchen, and wear it while gardening. That’s the value of water resistant alert systems. The best options on the market today offer water resistant and full-on waterproof devices. However, be sure you understand the exact specifications and water resistant capabilities before making your purchase.