SimpliSafe Security System Review 2025

That said, ADT still has more monitoring centers and Vivint’s equipment is more advanced. SimpliSafe offers active monitoring options, though, which is missing from both of those providers. We had to give these new monitoring features a try, so we recently spent two months with a SimpliSafe system in our home. Here was our experience.

Expert Examined

From Joshua Lee, Active-duty Police Sergeant

“In a study on burglars from the University of North Carolina, it was found that 83% of burglars admitted to looking for security systems before they attempted the burglary. If they found security measures in place, half the burglars left. As a police officer myself, I believe most, if not all, burglars look for surveillance systems including cameras, which explains why most victims of home burglaries are the ones without visible signs of home protection.” Read more about Joshua Lee →

SimpliSafe has some new and improved equipment to test. Here it is sitting on our dining room table.

Just to add a little more context, let’s also consider what other customers have to say about SimpliSafe.

You’re not like everybody else, and what works well at your home may not be the same as what works at your neighbor’s home. Even so, it’s worth noting that SimpliSafe customers don’t complain much about their systems. That’s gotta count for something.

About the SimpliSafe App

Adding equipment to our system through the SimpliSafe App.

SimpliSafe’s app is crucial to controlling your devices and monitoring your system. It’s also the first interface you encounter when your equipment arrives. The app offers step-by-step instructions for getting them set up, it lets you connect devices with the push of a single button, and with access to a vast database of help articles, it’s where you go if you’re looking to troubleshoot your system.

Once you’ve installed everything, your SimpliSafe app transitions into your primary control device. You can use it to arm and disarm the individual components or the entire system. It also lets you:

• Check the status of your equipment
• Change the settings of particular pieces of equipment
• Receive real-time alerts
• Dismiss or confirm alarms
• Watch live video feeds from your cameras
• View recordings from your security cameras
• Schedule system activities
• Add new pieces of equipment to your system

Best of all, the app’s interface is intuitive. That means no searching for tools or functions and no endless scrolling when you need to fine-tune your cameras’ sensitivity settings. Everything’s available at the press of a fingertip.

Expert Examined

From Joshua Lee, Active-duty Police Sergeant

“I was on patrol when an out-of-state victim called 911 saying that someone suspicious was hanging outside his home. The homeowner activated his alarm using the app which scared away the would-be intruder. Since the homeowner gave a detailed description of the suspect, we were able to quickly find him. As a police officer, we are routinely called by homeowners who are self-monitoring their systems. Sensors and motion detectors that alert the homeowner via the app make it easy to self-monitor as long as the homeowner is paying attention.”

SimpliSafe Equipment: First Impressions, Setup, Features, and Stats

Even just unpacking the boxes, we were impressed. Every piece has a heft and weight that clearly shows its sturdiness. At the same time, the design is sleek and contemporary enough to suit any home.

We do have one small complaint: the SimpliSafe keypad. Nothing wrong with the look of it. It fits right in with all the other equipment. The thing is, it relies on push buttons. These days most of the industry has converted to digital screens, and it feels a little clunky having to press in our arm and disarm codes.

So much for first impressions. Let’s look more in-depth at each of our system components.

Base Station

The SimpliSafe Base Station sitting on our mantle. Please ignore the plant we need to water.

First Impression

Every component of SimpliSafe’s system communicates through the hub. It’s a required component, but that’s typical of home security systems. Still, SimpliSafe’s stands out with their voice-activated commands and a clear LED light on the bottom that shows the status of our system. We found it similar to ADT’s new base station, except with a lower price tag.

The hub is ready to go right out of the box. After plugging it in, it immediately identified the SimpliSafe equipment in our home, so we could easily connect it all together. It also features a cellular backup connection and 24-hour backup battery to ensure your system stays operational even if you lose power.

Setup and Install

You want to set up your base station first since every other component of your system has to connect to it. Likewise, it allows your system to communicate with your mobile app.

We had a bit of trouble with the instructions here. It said we could install the base station anywhere, so we put ours in the living room and plugged it in only to notice a weak Wi-Fi signal. Eventually, we brought it to our office and placed it right next to our router. That got it to connect and start the setup process.

At that point, we were convinced that’s where we’d have to leave it. Luckily, a call to customer service sorted everything out. Rita let us know that now that it was working, we could move it back to the front hallway, where we wanted it in the first place. No harm, no foul, but we think this is a step SimpliSafe should add to its instructions.

Something You Should Know

The base station has an onboard battery to keep your system working in the event of a power outage, but it’s not for everyday use. The battery only lasts about 24 hours. It’s best to place it near an outlet so you can keep it plugged in and fully charged at all times. Also, note that battery backup is a common security system feature. Any security brand worth its salt has a power backup to keep its systems running through power outages.

Motion Sensor — Gen 2

Here we are installing the new and improved SimpliSafe Motion Sensor.

First Impression

SimpliSafe motion sensors feature a square design with soft, rounded edges. They’re light enough to stay where you put them, as long as you use the included adhesive strips according to instructions. At the same time, they have a weight that suggests they’re well-built, and, in fact, one of ours managed to survive when we dropped it while trying to install the system.

Setup and Install

As we mentioned, the SimpliSafe app guides you through the entire process. It’s not exactly rocket science, but you do want to do what it tells you. Basically, we peeled the backing off the adhesive strip and pressed the deivce firmly against the wall. It says press for 30 seconds, and we recommend doing that. We tried letting go after just 15 and down it came. Once we got it onto the wall, though, we hit the synch button and it immediately paired with the base station.

Something You Should Know

These motion sensors pick up motion better when the subject is moving laterally, across their field of view. People or objects moving straight towards them sometimes evade detection. What that means is that they should be placed to the side of entryways rather than facing them head-on. In addition, they pick up more motion when they’re six to eight feet off the ground. This gives them a broader perspective on the space they are monitoring.

Entryway Sensor

Installing an Entryway Sensor on my front door

First Impression

SimpliSafe’s entry sensors aren’t as sleek as the rest of the company’s equipment. They’re still smaller than Frontpoint’s sensors, but not as compact as abode’s sensors. Despite the size, the installation couldn’t have been easier. And they made good use of their larger size by featuring an indicator light that confirms when they’re on and active.

Setup and Install

Having learned our lesson with the motion detector, we made sure to press the peel-and-stick command strips to the door and the door frame for a full thirty seconds. We even timed it. And what do you know? None of the entry sensors fell. Then, we just hit the sync button and they were ready to go. Easy peasy.

Something You Should Know

Our house is over a hundred years old, and the doors aren’t exactly standard. We spent a lot of time worrying about whether the two sides of the entry sensor were lining up perfectly. Turns out, we didn’t need to. SimpliSafe’s sensors aren’t triggered unless they’re more than two inches apart. This is quite a bit of space, so don’t worry if, like us, your door isn’t flush with the frame.

Keypad

SimpliSafe’s Keypad installed next to my front door.

First Impression

Keypads with buttons are sort of…20th century? These days everything is touchscreen. So, this particular device felt a little clunky, especially when sitting next to our other SimpliSafe equipment. But there’s no question that the device is solid and hardy. More importantly, it functioned perfectly, letting us turn our system on and off and make adjustments with the push of a few buttons.

Setup and Install

We struggled to get the keypad to pair with the base station. Eventually, we brought it right next to the base station, and magically, it worked. Turns out, the two devices just needed to be right next to each other for an initial pairing. Afterwards, we moved the keypad back to its intended spot, near the front door.

The thing is, this extra step wasn’t mentioned in the instructions. Since it’s not an intuitive step, it probably should have been. We wonder how many users leave their keypads with their hubs because they don’t realize they can move them once the two devices are paired. At any rate, the rest of the process was easy enough – more peel-and-stick command strips, and we were done.

Something You Should Know

The keypad has a panic button on the top of it, handy in case of an emergency. Any time you press it, an alarm sounds, and you’d be amazed how quickly that can ward off potential intruders. If you’ve signed up for a SimpliSafe monitoring plan, that panic button also summons authorities. In our own tests, police showed up in an average of ten minutes, though obviously that can vary depending on how far you live from the station.

Note that SimpliSafe also offers self-monitoring. In that case, you’ll have to dial 911 yourself. That’s just one more reason why we always recommend professional monitoring plans. Sure, keeping an eye on your own system can save you money, but what do you do in the middle of a burglary if you don’t happen to have a hand free for dialing? Still, if you’re looking to DIY your home security, SimpliSafe offers one of our favorite self-monitored home security systems.

Smoke/CO Sensor — New

SimpliSafe’s new smoke detector and carbon monoxide monitor ready to be installed in my upstairs hallway.

First Impression

The smoke/CO detector looks and feels like a…well, like a smoke detector. OK, like a high-end smoke detector – smallish, slimmish, and a little sleeker than some low-end models. This isn’t your average smoke detector, though, the kind you might pick up at Ace Hardware. Because it’s integrated into the SimpliSafe system, you can control it through the app. More importantly, you get alerts through the app, so even when you’re not at home, you can respond to potential emergencies.

Setup and Install

We installed the unit on an interior wall and had a devil of a time installing it how we wanted it. Turns out the button and speaker holes are horizontal. We had to break out a pencil to mark the drill holes, and there was a level involved. We may be a little too particular, though. If you’re the average, everyday homeowner, you can probably get it up in a couple of minutes. Pair it with the app, and you’re done.

Something You Should Know

Most people know how important smoke detectors are, but very few people know just how dangerous carbon monoxide is. If your home has fuel-burning appliances like water heaters, stoves, or clothes dryers, you absolutely need one of these in your home. Luckily, SimpliSafe’s sensor monitors both smoke and CO and will alert you any time it detects either in your home.

Smart Alarm Wireless Indoor Security Camera

SimpiSafe’s new wireless indoor security camera on my mantle.

First Impression

The Wireless Indoor Camera is one of the best SimpliSafe cameras we’ve reviewed. It’s packed with security features like AI-powered motion detection, activity zones, and a privacy shutter that only opens when it detects intruders. If you have the Core monitoring plan, SimpliSafe agents can even access your live feed and use the two-way speaker to scare the intruders off.

We saw the Intruder Intervention in action during our testing. While simulating a break-in, the Wireless Indoor Camera came to life and a SimpliSafe agent spoke to us. We told them what we were doing, and the privacy shutter closed. This all happened in under 45 seconds.

Set Up and Install

Setting up the Wireless Indoor Camera took about 10 minutes. You can sit it on a shelf or mount it to a wall. As you can see above, we set it on our mantel. We recommend checking that the camera is fully charged first. Once it’s charged, just connect it to the Wi-Fi and update the firmware.

Something You Should Know

Most security camera resolutions start at 1080p, which is the industry standard. The Wireless Indoor Camera records in 1536p. We didn’t notice a significant difference, but we could read labels on our porch packages.

The Wireless Indoor Camera captured everything it needed to in our tests. We found it easy to adjust the settings in the app. The audio quality and low latency are also some of the best we’ve seen in a camera in this weight class. During our testing, there was only one time when the audio malfunctioned, but that was easily solved by restarting the live feed.

The Day-to-Day with SimpliSafe: Running Some Tests

Testing out SimpliSafe’s keypad.

We checked that our security system was functioning properly in “practice mode.” This allowed us to trigger as many alarms as we needed to see if everything was working. It was also a good opportunity to verify online complaints we had read about malfunctioning equipment. After hours of stress-testing, we didn’t have any issues.

Every time we triggered an alarm, we instantly received a notification on our phone to confirm or cancel the alert. If we didn’t respond within 30 seconds, someone from SimpliSafe would call. If you’re on the Core, Pro, or Pro Plus plan, the monitoring center speaks to the intruder using the two-way speaker on the Wireless Indoor Camera and Outdoor Camera.

What We Liked

We like how simple and user-friendly SimpliSafe is as a security system. It took us less than an hour to set up everything, with most of that time dedicated to the video doorbell because we had to connect it to our existing wiring.

We were able to manage everything from the SimpliSafe app, even when we weren’t home. It was easy to check the indoor camera live feed and adjust the sensitivity of motion sensors to reduce false alarms. We could also arm the system remotely if we forgot after leaving the house.

What We Didn’t Like

While we found it easy to install SimpliSafe devices, we did take a few extra steps to secure our equipment. For example, the motion detectors can stick to the walls with Command Strips. We were worried about hearing a crash in the middle of the night, so we mounted them with the included bracket.

We also weren’t a fan of the keypad. It works fine, but it looks a little dated. We prefer using the touch screen panel from our Vivint review. Vivint also includes advanced features like home automation and third-party smart device integration that SimpliSafe doesn’t offer.

SimpliSafe Monitoring

SimpliSafe has two self-monitoring plans. One is free. The other is $10 a month and includes cloud storage for video recordings. We recommend choosing one of their professional monitoring plans. Unlike ADT and Vivint, you don’t need to sign up for the most expensive plan for camera support.

Optional monitoring is one of the reasons SimpliSafe is on our list of the best security systems with no monthly fee. However, we think you’ll get more out of your SimpliSafe system by subscribing to one of these plans.

Expert Examined

From Joshua Lee, Active-duty Police Sergeant

“I remember responding to a call where the homeowner watched a suspect break into his home via a live security-camera feed. While the suspect was rummaging through the victim’s home, the victim remoted in and said “I can see you. Leave my stuff and get out.” The suspect dropped everything, ran outside, and was arrested by responding officers. The victim called the police first but used his alarm system to communicate with the suspect to leave his property alone.”

Premium Monitoring at a Price: Live Guard Outdoor Monitoring

When you first look at the chart above, you might have a hard time finding the difference between the Core plan and the Pro and Pro Plus plans. But, there’s a pretty big difference with a brand new feature specifically for the wireless outdoor camera. It expands Live Guard Monitoring for the Smart Alarm indoor camera to the outdoor camera with a few extra tricks. Here’s how it works:

1. Your outdoor camera uses A.I. to detect when someone is approaching your home.
2. Next, it uses facial recognition to see if the approaching person matches any of your saved profiles.
3. If they’re a stranger to the camera’s A.I., your system contacts SimpliSafe’s monitoring center, and an agent gets involved in the situation.

Facial recognition is only available with outdoor monitoring. Turns out, there’s less expectation of privacy outdoors.

SimpliSafe Pricing

Overall, the system we were using – one home base, one keypad, two entryway sensors, one motion sensor, one wireless indoor camera, and one smoke/CO sensor — cost $484.93. Not bad in our opinion, especially for how protected we felt during the test period.

That said, SimpliSafe offers different packages, all of them great values. Even better, SimpliSafe is almost always running a deal, whether it’s for Prime Day, Black Friday, Valentine’s Day, or the Fourth of July. You can sometimes get packages for up to 70 percent off, plus freebie cameras and monitoring. Keep an eye out, and you can rack up some savings.

SimpliSafe Packages

You can also build your own system. Here’s a complete breakdown of SimpliSafe’s equipment and their costs.

SimpliSafe Required Equipment

 SimpliSafe Sensors

SimpliSafe Cameras

SimpliSafe Hazard Sensors

SimpliSafe Add-Ons

As you can see, none of this equipment is really going to break the bank, even when you’re buying multiple pieces to outfit your home comprehensively. SimpliSafe’s costs are among the best in the industry, and their protections are too. More on that in the next section.

How SimpliSafe Compares to Other Security Systems

When you’re considering which security system will protect your family, it helps to shop around. We offer a number of head-to-head guides, like our SimpliSafe vs. Ring Comparison guide. Here’s a quick snapshot, though, of a few other options. Then, we’ll talk about safety and give you our final verdict.

Security System Side-by-Side Comparison

*ADT does offer a DIY option, but when we reviewed ADT Self-Setup, we found that their focus was still primarily on professionally-installed systems.

So now that you’ve got a good idea of how SimpliSafe stacks up, let’s talk about things from a different perspective…

Will SimpliSafe Deter Burglars?

SimpliSafe’s Intruder Intervention and Active Guard Outdoor Protection are designed to deter burglars. The Wireless Indoor Camera and Outdoor Camera instantly alert you to threats, and the SimpliSafe monitoring center is on standby to scare off intruders using the two-way speaker.

Not many security systems offer crime deterrence features like this. Vivint’s intruder deterrence is included with its outdoor camera. Ring Alarm offers a virtual security guard as an optional add-on, but it will cost $99 per month. Considering SimpliSafe’s intruder deterrence features start at $31.99 per month, we think you’re getting a good deal.

Does SimpliSafe Call the Police?

If you’ve subscribed to a professional monitoring plan, SimpliSafe will use the security cameras to verify the situation and call the authorities. For those on a self-monitoring plan, you’ll handle alerts yourself. You can check the cameras from the SimpliSafe app and identify threats. If you spot one, you’ll need to contact authorities.

The Verdict on SimpliSafe’s New Equipment

Here’s a quick recap in video form of what we thought about SimpliSafe’s security system.

Let’s bottom line this. SimpliSafe is high on our list of the best video systems – number two – because it’s reliable and customizable. If you’re looking for a system that you can install yourself, you can’t do better. If you’re looking for a system that gives you the option to self-monitor or sign up for professional monitoring, it’s tops again. Its new Core monitoring system is setting a new standard for the industry at a price that’s reasonable.

While its equipment selection isn’t quite as wide as some other companies, you can count on SimpliSafe devices. Put that together with an easy-to-use app and strong customer service, and, SimpliSafe might not be for everyone, but it will be for a lot of you.

How We Test Security Systems: Our Methodology

We spend countless hours testing security systems, but the evaluation actually starts before we have equipment in our hands. We conduct exhaustive research on manufacturers to make sure they’re up to our standards — and the standards of our readers. Only then do we install them in our own homes to see what it’s like living with them day-to-day to give you our honest insights, experiences, and recommendations.

Is SimpliSafe Right For You?

SimpliSafe is one of the most flexible security systems in the industry. You can buy equipment bundles or build a system from scratch. Monitoring is optional, and most plans include camera support. It’s also easy to add more equipment in the future and change monitoring tiers any time you want.

SimpliSafe might not be as advanced as ADT or Vivint, but innovative features like Intruder Intervention and Active Guard Outdoor Protection are what make it a reliable home security system for any type of home.

SimpliSafe FAQs