SimpliSafe Cameras

A simple and affordable indoor/outdoor security camera

7.9 / 10 This rating is derived from our editorial team's research, hands-on product testing, and customer surveys.
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Rob Gabriele https://www.safehome.org/author/rob-gabriele/
7.9 SecureScore™ How We Review
How We Review
Customer Service
9.2
Value
7.2
Equipment
7.0
Features & Technology
7.1
Ease Of Use
9.0
SecureScore™
7.9

It’s always a pleasure to test out SimpliSafe security equipment, because if anyone knows how to make a user-friendly product, it’s these guys. Their lone security camera, the SimpliCam,1 is an affordable indoor camera, basic in features, and a nice addition to any indoor space. I took one of these SimpliCams home and did a deep dive, analyzing the technology as well as how the camera works as a component to the larger SimpliSafe security system.

While SimpliCam isn’t outfitted with advanced features, it’s nice that SimpliSafe offers plenty of customer-friendly policies (like a three-year warranty!) to sweeten the deal. But this camera is far from perfect – it does have a lower image quality than most in this market – so it’s important to know what you’re getting.

Pro Tip: Pro Tip: SimpliSafe is a unique system that happens to be one of the most affordable ways to secure your home. Read our in-depth review of SimpliSafe.

Let’s get to the full experience using SimpliSafe’s camera now.

PROS
  • Easy Installation and Everyday Use
  • Smartphone Controls
  • Fast Performance
  • Smart Motion Detection
  • “Wetsuit” for Outdoor Use
  • 60-Day, Money-Back Guarantee
  • Three-Year Warranty
  • Cloud Video Storage Available

CONS
  • Low (standard definition 720p) Video Resolution
  • Limited Features
  • No Dedicated Outdoor Camera
  • Comes in Black Finish Only
  • No Battery

SimpliSafe Camera Cost

The SimpliCam is priced at $99, which I do think is a bit steep for an indoor camera sporting basic features. By comparison, you’ll spend between $50 and $90 for similar cameras from brands like Blink, Zmodo, and Wyze. (The Ring Indoor Cam I reviewed is a great little device, too.)

Now, if you’re already up and running with SimpliSafe’s home security system, or you plan on purchasing a kit, then spending $99 for the SimpliCam makes perfect sense. It certainly won’t break the bank, and the camera integrates nicely into the SimpliSafe suite of products. But if you’re just looking for a stand-alone camera, just know that you have options.

Unpacking the SimpliSafe Camera

Unpacking the SimpliSafe Camera

If SimpliSafe wants to stay competitive, they could lower SimpliCam’s price by about $20 … or release a next-gen camera with improved features (like 1080p HD resolution) to justify the spend. These days, most homeowners are looking for more in a $100 camera than what the SimpliSafe camera delivers.

FYI: SimpliSafe also sells their namesake Video Doorbell Pro, which costs $169. If you’re looking for a doorbell camera, check out our full SimpliSafe doorbell review.

SimpliCam Subscription Cost

Another cost to consider is the cloud storage subscription fee. This is optional, but for $4.99 per month, you’ll be able to store up to 30 days of video and enjoy 60-second clip recordings (when motion sensor is triggered). Keep in mind that even without the subscription, you’ll be able to view livestream video from your smartphone. But this is all standard for the industry.

With that said, the SimpliCam subscription also lets you record up to 60 seconds of video manually. Within the app, there’s the option to capture clips of, say, visitors helping themselves to your belongings (it happens), or your pup showing off his latest trick (that tail won’t chase itself!). The manual recording option was a plus, as it’s not something I typically see from other brands. For that, SimpliSafe’s cloud plan appears to be worth the price.

The SimpliSafe Camera Experience

Installing the SimpliCam

Of the hundreds (maybe even thousands) of home security products I’ve tested over the years, SimpliCam is one of the easiest devices to install. Technically, the installation only entails plugging the power cord into a standard outlet and placing the camera wherever you so desire.

From there, simply download the SimpliSafe mobile app, connect the camera to Wi-Fi, and you’re in business. It’s really that simple! But honestly, you can expect fast and easy DIY installation no matter what indoor camera you purchase these days.

SimpliCam

SimpliSafe Indoor Camera

One thing to bear in mind is that you’ll need to purchase a “wetsuit” for your SimpliCam if you want to use it outdoors. This waterproof sleeve is included with the Outdoor Kit ($19.99), along with a 25-foot power cable. I have to say, installing an indoor camera outdoors feels downright strange, so it would be nice if SimpliSafe made a dedicated outdoor camera.

Also note that you might have a spotty Wi-Fi connection using the SimpliCam outdoors. In fact, I had to use a range extender just to bridge the gap. Needless to say, if you’re looking for an outdoor camera, you’re better off going with other options like the Nest Cam Outdoor, one of our top picks.

FYI: While the SimpliCam is only available in black, the Outdoor Kit is available in both black and white. This allows you to match your SimpliCam camera design to your home’s exterior.

SimpliCam Performance

After reviewing the camera’s specs, expectations weren’t super high for SimpliSafe’s camera. Sure, the company hypes up the SimpliCam with fancy marketing-speak, claiming it has Variable Bitrate Compression1 to improve image quality. This is all well and good, but I wanted to see how it performed off-paper and in the real world. Thankfully, the camera handled very well in some categories.

First, you should know that SimpliSafe’s camera only offers 720p HD resolution. Compared to 1080p HD (the industry standard) the resolution of the SimpliCam was decent, but it wasn’t ultra-crisp like I’m used to seeing. Now that brands like Arlo are stacking their cameras with ultra-HD 4K image quality, 720p just isn’t cutting it.

FYI: For crystal-clear resolution, you can’t go wrong with Arlo. Get the full experience of Arlo in my latest Arlo Pro 3 camera review.

With the SimpliCam set up, I started to receive mobile alerts whenever the camera spotted something on the move. The device ignored motion from the family dog, which I appreciated, as it would have been a constant barrage of alerts otherwise. The SimpliCam’s smart motion detection was still impressive — the company claims to use intelligent detection algorithms that sense the unique heat signature of humans, which seemed to bear out in my tests.

Fielding alerts was easy using the SimpliSafe app. Once a notification comes through, a simple swipe of the finger takes you to the livestream. Note that SimpliCam also provides two-way talk. The built-in microphone allowed me to speak to the kids through the camera, which is always helpful. To speak through the cam, hold down the microphone icon in the app. Just remember to take your finger off the mic if you want to listen in. Two-way audio is nice, but it’s a pretty standard feature nowadays.

SimpliSafe App - Overview

SimpliSafe App

So far so good. But again, none of these features is especially innovative. That said, one unique feature of the SimpliSafe camera is the stainless steel privacy shutter. The shutter provides more control over the camera feed and privacy. It opens and closes — essentially turning the camera on and off — only with user permission. It also looks like an eye-opening and closing, which I thought was kind of cyborg-chic.

Did You Know: SimpliSafe used to charge a monthly fee for smartphone controls (mobile app), but now it’s free!

As far as using SimpliCam as an outdoor camera, I really don’t recommend it. There are better options on the market, so why try to retrofit an indoor camera to do your bidding in the elements? The Outdoor Kit seems pretty sturdy, but it’ll add $20 to the cost of the camera. For $120, you could buy three Zmodo outdoor cameras. Just something to consider – for more on that affordable brand, check out our Zmodo camera review.

The only scenario where using SimpliCam outdoors would really make sense is if you already had a full-on SimpliSafe home security system and a few SimpliCams on-hand.

Customer Service

In my experience, SimpliSafe customer service is rock-solid. Their Help Center is pretty robust, and the brand also has service channels via email, user forums, and good old-fashioned phone calls. I did come across some unflattering reviews citing long wait times, but I never waited more than a few minutes to get a friendly and professional agent on the line.

Money-Back Guarantee

SimpliSafe’s 60-day, money-back guarantee happens to be one of the better guarantees in the business, and it shows that they stand behind their product and service. If you do decide to return your equipment before your 60 days are up, SimpliSafe will even pay your return shipping. Not bad.

Standout Features of SimpliCam

Although SimpliSafe’s camera is fairly basic and barebones when it comes to features and tech, a few are still worth mentioning. Here are some standout SimpliCam features that can help protect your home and family:

Stainless Steel Privacy Shutter

If you don’t want the camera watching your every move while at home, simply switch it to “off.” This activates the stainless steel privacy shutter. You can always open the shutter (using the mobile app) once you leave home and want the camera capturing video again.

Intelligent Motion Detection

SimpliCam comes with an innovative feature designed to eliminate false alarms. The company claims its algorithms are calibrated to pick up the unique heat signature that only humans have. In my experience, this did help to reduce false alarms.

Internal Microphone

SimpliCam’s built-in microphone lets you hear what’s happening in your home, even while you’re away. If you sign up with SimpliSafe’s cloud subscription, you can even record and store audio along with video.

Did You Know: SimpliCam’s audio quality was on-par with the competition in my tests. You can expect fairly crisp and clear audio, but note that some higher-quality cameras can have two or three built-in microphones.

DIY Installation

Nobody does DIY quite like SimpliSafe. Remember, the company was founded to offer simple security solutions for renters. The do-it-yourself installation of the SimpliCam takes about 3 minutes, from start to finish. In my experience, it really couldn’t be easier.

Three-Year Warranty

SimpliSafe’s warranty is pretty generous compared to the rest of the industry. This is another advantage with SimpliSafe: Many competitors in this market offer one-year warranties. Generally, anything beyond that is going to cost extra. With SimpliSafe, the warranty is three years, and I think this is a nice touch.

Smart Home Integrations and Monitoring

I found SimpliSafe to be somewhat lacking when it came to customizations with smart home devices. But again, the brand is all about keeping things simple, and this is just part of their business model.

There is good news, though: Right now, if you purchase a SimpliSafe kit and sign up with their Interactive Monitoring plan, you can get something called “Visual Verification.” When your alarm goes off, the SimpliSafe monitoring pros can actually tap into your SimpliCam and view your live video. This way, they can verify a crime in progress and expedite emergency personnel getting to the scene. Catch ’em red-handed!

SimpliSafe Smart Lock

SimpliSafe Smart Lock

SimpliSafe Add-Ons

In addition to their affordable kits, SimpliSafe does offer a few add-ons, like a smart lock and video doorbell called the Video Doorbell Pro. Here are their offerings and what you can expect to pay:

SimpliSafe Add-Ons Product Type Price
SimpliSafe Video Doorbell Pro Doorbell Camera $169
Smart Lock Electronic Door Lock $99
Home Security Kits Entry sensors, motion sensors, keypads, etc. $183+

A Snapshot of SimpliSafe

The SimpliSafe story is always a fun one to tell. The company was founded in 2006 by Harvard business students who were looking for a solution to prevent break-ins around They quickly realized no security system offered true DIY installation and no contracts. So they got to tinkering, and they soon created SimpliSafe. Ever since its inception, SimpliSafe has been a go-to alarm system for dorm-dwellers and renters. And from what I’ve seen, the brand fills a hole in the market for no-nonsense home security.

Final Thoughts on SimpliSafe’s Camera

The bottom line is that SimpliCam works very nicely with SimpliSafe’s security systems. As a stand-alone camera, I wouldn’t recommend it; the 720p HD resolution was a tough pill to swallow, especially considering that most indoor cameras offer 1080p HD these days. Simply put, there are more functional cameras out there that make more sense on their own.

But here’s the thing: SimpliSafe doesn’t do things like the rest of the industry. They’re a huge draw for apartment dwellers, and they’re highly recommended for folks who relocate frequently. The equipment is extremely easy to work with – really checking all the DIY boxes and creating a sort of cult-like following of users. Budget-conscious homeowners also appreciate SimpliSafe’s low-cost monitoring plans; this is a much smaller investment than you’d have to make by going with a Vivint system or the like. (Vivint happens to be really impressive in its own right, though. Take a look at my full Vivint system analysis for more info.)

That said, there are loads of home security brands like Ring, Blink, and Zmodo that have plenty of indoor camera options in the sub-$100 range. Check out our list of the best cheap camera systems. With some brands, you simply can’t go wrong.

SimpliSafe Cameras FAQs

Does SimpliSafe have an outdoor camera?

Not really. While SimpliSafe sells an Outdoor Kit that lets you use the SimpliCam outdoors, the camera is technically an indoor camera.

Does it require a subscription?

No, once you purchase the product, you can self-monitor for free.

Is cloud storage available?

Yes, SimpliSafe offers an affordable cloud storage plan which gives you 30 days of video history (among other features) for $4.99 per month.

Is the resolution any good?

The SimpliCam resolution is 720p HD, which isn’t as good as many security cameras that come in 1080p HD.

Is there a warranty on the camera?

Yes, SimpliSafe offers a generous three-year warranty, along with a 60-day, money-back guarantee.

Top
Citations
SafeHome.org only uses high-quality sources to support the facts within our articles. Read our editorial guidelines to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.
  1. PR Newswire. (2017, June 21). Introducing SimpliCam — SimpliSafe’s $99 Smart Security Camera.
    https://www.prnewswire.com/news-releases/introducing-simplicam–simplisafes-99-smart-security-camera-300477770.html

  2. Harris, Mark. (2020, Dec 31). CBR vs VBR Encoding. Lifewire.
    https://www.lifewire.com/difference-between-cbr-and-vbr-encoding-2438423

  3. Kirsner, Scott. (2018, July 12). Why one Boston home security startup caught on and another didn’t. Boston Globe.
    https://www.bostonglobe.com/business/2018/07/12/smart-ideas-for-home-security-can-turn-into-high-risk-business/uKhCgOPMUKqDZDiZF3OPAL/story.html

Written By
Rob Gabriele
Home Security Expert

Rob is a professional writer and editor with an expertise in all things home security and home automation. Rob currently resides in the Reno/Tahoe area, however, he has spent thousands of hours researching and testing home security systems in a variety of environments and geographies, giving him the unique perspective that there is no “one size fits all” solution in technology. Rob holds a Master’s of Science and is a former Producer in the USAToday network in NY. When he’s not demystifying the latest home security and smart home tech, you’ll find Rob playing chess or hanging with his family. Learn more about Rob here

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