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Night Owl Camera Review

A highly-customizable, camera-based system with countless options and no monthly fees

SecureScore™: 7.2 /10
View Packages
7.2 SecureScore™
Customer Service
7.4
Value
7.1
Equipment
7.7
Features & Technology
7.9
Ease Of Use
6.1

Night Owl Camera Ratings

Night Owl swooped in as a fast-growing home security company with a mile-long lineup of options. So why not customize your system to your heart’s content? Get night vision, two-way audio, and seamless pairing with Google Assistant. While there are no monthly fees, there’s also no professional monitoring. And the app has a reputation for being buggy. Finally, the sheer amount of options can be overwhelming. See what our experts say in our Night Owl review.

PROS
  • Choice of wired or wireless security
  • Zero monthly fees
  • Night vision
  • Two-way audio
  • Works with Google Assistant
  • Control system from smartphone, tablet, or computer

CONS
  • App has reputation for being buggy
  • Professional monitoring not available
  • Wide range of options makes it hard to choose

Overview

You might expect a technologically advanced home security company to begin in a place like Silicon Valley or even Seattle, but Night Owl is headquartered in Naples, Florida, a town of about 20,000 residents known for having a higher-than-average proportion of millionaires. But Night Owl’s products are designed for everyone, not just those with hefty salaries.

The company’s employees and servers are based in sunny Florida, while the equipment is manufactured overseas. Night Owl markets its products to homeowners, business owners, and government offices alike. It also bills itself as the number one wired security camera brand in the United States.

Features & Technology

Dual Sensors

Two sensors are better than one because they eliminate the rate of false alarms by up to 90 percent. You won’t get alert unless there’s a notable change in either heat or motion.

DVR and NVR

You have a choice between a digital video recorder and a network video recorder. The DVR is generally more affordable, while NVR provides better image quality.

Two-Way Audio

Night Owl cameras can capture audio, but you can also use them as an intercom of sorts. If your spouse is at home and not answering your texts, you can log onto the app and use two-way audio to ask them a question that’s much harder to ignore.

Compatible with Google Assistant

Google Assistant is designed to make your life easier. That’s doubly true now that it integrates with your Night Owl home security systems. If you want to check out what’s going on with your cameras, you can ask Google Assistant to open your app for you.

No Monthly Storage Fees

Other companies charge you a monthly fee for things like cloud storage. At Night Owl, storing your recordings on either a hard drive or MicroSD card means you avoid such fees. It also won’t cost a thing to view your system through the Night Owl app.

Night Vision

Your camera shouldn’t stop working when you go to sleep. Night Owl’s indoor cameras have up to 20 feet of night vision, while the outdoor cameras’ night vision range extends up to 100 feet.

Records Without Internet

These cameras transmit and record video without requiring an Internet connection.

Ease of Use

You don’t need hours of training in order to set up your Night Owl equipment. In fact, the company promises many of their systems can be set up in two minutes or less. If you have any questions, you can watch a set-up tutorial video that will explain everything you need to know.

Customer Service

Night Owl offers technical support via the phone in not one, not two, but three languages: English, Spanish, and French. You can call 1-866-390-1303 and get assistance 24/7, even on holidays. The company’s online support center also includes a plethora of user manuals, guides, and even videos that will show you how to set up equipment. You may also want to send an email to support@nightowlsp.com or use the website’s live chat feature.

Were you shipped a defective product within the warranty period? In that case, Night Owl promises an easy return process. They even call it the “EZ Return” process because there are no shipping fees or “overly complex requests.”

Value

Night Owl offers a ton of customization options. If you want one or two cameras, you can easily spend a couple hundred dollars or less. But if you want to set up a virtual security fortress around your house or business, you can drop $1,000 or more on that as well. You can choose from security systems that cost more but give you better value, or just buy your equipment piece by piece until you’re satisfied.

If the new stuff is a little out of your price range, check out the factory reconditioned equipment. These pieces are cheaper but still reliable.

Equipment

8-Channel Wireless Smart Security Hub $749.99

You can get a couple of cameras, or you can get a full-fledged security system. This package is definitely the latter, as it comes with 6 indoor/outdoor cameras that allow you to keep your entire home safe and sound. You can utilize up to 8 channels at a time, and the 300-foot wireless signal guarantees you’ll get as much coverage as possible without too much hassle.

8-Channel 4K Ultra HD Wired Smart Security DVR with 2 TB Hard Drive $699.99

This is one of the more expensive packages offered by Night Owl, but paying extra is worth it if you have a large house and want the confidence that comes with a wired connection. Wired connections take longer to set up, but they’re less prone to outside interference. The price tag gets you 8 HD infrared cameras plus a ton of hard drive storage, all with a super high-resolution 4K experience.

6 Channel 4K W2 Fusion Hybrid Security DVR with 1 TB Local Storage $599.99

You can go wired or wireless, or you can try the hybrid system that combines DVR storage with 4 4K wired cameras and 2 1080 p wireless cameras. The 4K cameras can be used indoors or outdoors, while the wireless cameras are designed specifically for indoor use.

4-Channel HD Wireless Gateway with 16GB MicroSD Card 399.99

This package’s 4 cameras are AC-powered, which means you don’t have to concern yourself with replacing batteries. The MicroSD card is also a reliable and safe option for storing your data.

1080p Smart Doorbell with 32GB MicroSD Card $119.99

It doesn’t matter if you’re expecting a lot of visitors or just expecting a lot of packages from Amazon. A smart doorbell like this lets you view what’s going on at your front or back door, and it can easily replace your old-fashioned doorbell. With Google Assistant, you’ll be able to answer your door without getting off the couch. If 32GB is too much storage, you can get a doorbell with a 16GB MicroSD card for $20 less.

Indoor/Outdoor Wireless 1080 p AC Powered Camera $129.99

This camera works as either an add-on or standalone camera. It has night vision capabilities that work from up to 100 feet away, plus a 100-degree view field and two-way audio with 20-foot range.

4-Channel HD Wireless Gateway with 2 AC Powered Indoor Wireless Cameras $149.99

This is a solid package if you only need cameras for a couple parts of your house. You get two cameras and up to 4 channels, all at a better value than you’d get if you purchased the items separately.

Add-On 1080 P HD Wired Security Dome Camera $79.99

This DVR-compatible camera is ideal if you’re looking for a dome camera or two to complete your home security package. It comes packaged with 60 feet of camera cable.

Accessories

  • Decoy Dome Camera with Flashing LED Deterrent Light $12.99
  • 12-Pack BNC-BNC Cable Connectors $14.99
  • Camera Power Adapter with 4-Way Power Splitter $14.99
  • Security Surveillance Indoor Microphone $29.99
  • 2-Pack of In-Wall Rated Video and Power Extension Cables $34.99

Summary

No one can accuse Night Owl of not having enough product offerings. They’ve got analog and HD, wireless and wired, and much more. The range of options is so exhaustive that you could spend hours just trying to pick out a plan that works for you. If you truly can’t decide, Night Owl offers something called “pre-sales support” via phone or email.

However, the company focuses on equipment rather than professional monitoring. You’ll be able to set up cameras without too much trouble, but it’s up to you to keep an eye on things. That’s made easier with the cameras’ dual sensor technology that only alerts to specific types of heat and motion. Night Owl works best for people who want a lot of options without having to pay monthly storage or maintenance fees.

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6 Comments

  1. Avatar Tata says:

    Buy a Night Owl Security Cameras a year and two months ago and already the cameras stopped recording, with normal use in a residence. I will go up and to verify what could have happened, but I have installed other brands and they have lasted much more time. The warranty not corresponded.

  2. Avatar Lh says:

    I have Night Owl. It was replaced a year ago after DVR stopped working. That’s the near in later it went out again! And now because initial purchase was over two years ago they will not replace it. The comment made by rep was “sometimes with electronics they can last 10 days or 10 years it’s hard to predict” !!

  3. Avatar Russ says:

    About two years since we installed the nite owl security cameras. Great day video. Live Night vision is dark to all cameras. Playback of night recording is horrible. Night vision at 60 feet is very dark. Definitely I’m not recommending this system. I regret replacing my previous system with this.

  4. Avatar Clyde Wylie says:

    Junk system with infrared already out on one camera after one year of use. A nightmare to setup via Night Owl Connect, extremely buggy.

  5. Avatar Anthony L says:

    I have two Night Owl security cameras. The only issue I have had is the app occasionally doesn’t work. Luckily the camera still records when the app is down.

  6. Avatar Whisper says:

    We use the night owl cameras as baby monitors and I absolutely love it!!! There is a slight lag but other than that it is amazing!

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