Night Owl supplies video surveillance equipment to a wide variety of sectors including federal and municipal organizations, businesses, dealers, retailers, distributors, and residences around the world. They provide their customers with dedicated phone support based in the United States for technical issues 24 hours a day, 7 days a week, and 365 days a year. This support is trilingual and can serve customers who speak English as well as Spanish and French. They also have an extensive online knowledge base with detailed articles and how to videos.
The best features of this system
Night Owl offers both Wired and Wireless options for the equipment packages. Each has further options to help customers to individualize their security package. Wired Digital Video Recorder (DVR) and Network Video Recorder (NVR) offerings include standalone DVRs/NVRs, Wired Add-on Cameras, wired DVR/NVR accessories, and DVR/NVR kits.
The DVR kits are available in 4, 8, and 16 channel configurations and cost between $250 and $700. They have built-in storage capabilities of 500 GB to 2 TB and include the cameras and the DVR. Night Owl’s NVR kit provides an eight channel NVR device and four cameras for $900.
The standalone DVRs come in either 8 or 16 channel formats, with or without a 1 TB hard drive, and cost from $130 to $280. There is only one standalone wired NVR available from Night Owl. It is a 16 channel 4K UHD device with 4 TB of local storage that costs $700.
Wired Add-on cameras that work with the Night Owl DVRs can be purchased individually or in packs of two or four and cost from $100 to $200. They have a number of different options from which to choose including dome or bullet design, infrared, motion detection, and audio capabilities. For their NVR add-on cameras, customers can choose between a dome and bullet version for $150.
Wired DVR and NVR accessories include decoy cameras, adapters, connectors, and splitters. These accessories cost between $10 and $35.
Among their wireless offerings Night Owl has Battery powered cameras, AC powered cameras, and AC powered NVR systems. The first two options require monthly fees and an internet connection while the third has a higher initial cost and larger maximum range.
Night Owl typically offers deals and sales during the holiday season. Check out their site for more details.
Based in Florida, Night Owl was founded in 2003. They manufacture security cameras, DVRs, and NVRs overseas and provide servers, software designers, and engineers that are based in the United States.
While they are not accredited with the Better Business Bureau (BBB), Night Owl has a C rating with the consumer watchdog. In addition, their BBB file has an alert at the top due to “too many complaints.” It goes on to state that the BBB contacted Night Owl in 2016 in an attempt to clear up why there were so many complaints. As of December 2018, Night Owl still had not responded to the BBB’s inquiry. Read our full review of Night Owl cameras here.
Using the Night Owl app, customers receive push notifications when their system is alerted.
Easy installation of each component is a hallmark of Night Owl devices, in addition to their plug and play devices, their online customer support provides step by step instructions on how to install each item.
Smart Home Options
Using the motion detection, night vision, and two-way voice features of Night Owl systems, smart home devices can be activated and utilized remotely.
The free Night Owl app allows their security systems to be monitored and controlled from any smartphone or tablet no matter where they are … at work, on vacation, or anywhere else they get a signal.
This feature allows customers to speak to visitors at their door, family members at home while they are away, and anyone else who shows up on their video surveillance feed.
No matter what the lighting conditions are, Night Owl provides clear video to make sure that it does not miss a thing. Even in complete darkness, night vision enabled cameras to provide complete protection.
This feature provides for energy savings as well as protection for the customer’s home and belongings. Movement triggers the camera and recording system to start and sends an alert to the customer that their system has detected motion.
In addition to the built-in storage capabilities of Night Owl DVR and NVR systems and cameras, customers have the option to add cloud storage to their service. That way even if the devices are destroyed or stolen, the images they captured will be accessible.
Customers can use the free Night Owl app to view live streaming of their video surveillance system.