DoorBird Review

A durable video intercom system with customizable features

SecureScore™: 6.9 /10
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Travis Goodreau
6.9 SecureScore™
How We Review
How We Review
Customer Service
Features & Technology
Ease Of Use

Doorbird Video Doorbell Ratings

DoorBird soars above the competition when it comes to quality of build and customizable features. That’s the good news. The bad news is it does >not come cheap. So if you’re specifically looking for a robust video intercom system — a system with powerful technology like remote door opening, two-way talk, and metal housing that will last and last — then cozy up with DoorBird. Our experts share their thoughts on this sophisticated camera in our DoorBird review.

  • Excellent build quality
  • Answer and open doors remotely
  • Works well in areas with poor internet connections
  • Customize colors
  • Access to spare parts for repairs

  • Expensive
  • Difficult to know which DoorBird model to choose as a residential customer


DoorBird looks like a straightforward door intercom at first glance, but it ends up being an impressive piece of hardware that is the perfect fit for a tech-forward home. It goes one step beyond typical video doorbells by making it possible to open the door remotely after you answer the call. You can find DoorBird in more than 160 countries globally.

The company offers products for individual users, but it’s readily apparent that their primary focus is on commercial applications. This isn’t the negative you might think it is, however. You get access to impressive hardware with a high degree of customization, although sorting through all the options can be a bit overwhelming.

All of the equipment uses precious metals and get put together in Germany. They emphasize their quality standards and ensure that all of the hardware meets it. If something breaks, you can swap it out with a full inventory of spare parts.

Bird Home Automation GmbH, the company behind the DoorBird, started in 2004 when it developed its own IP Video software. They released their first product in 2009, and have a strong commitment to creating innovative intelligent door technology.

Features & Technology

High-Quality Design

One of the hallmarks of the DoorBird is the sheer quality of the materials that it uses for the devices. Everything is created from high-quality metal rather than inexpensive housing. If the rest of your house fixtures are metal, then it makes sense for your video door station to be so as well. You can customize the colors of some facings through powder coating.

Receive Packages Anytime

Many people know the frustration that occurs when a delivery driver slaps the “Just missed you” notice on the door and drives off with your package. Then you have to go out of your way to pick it up at the shipping station or post office. You can eliminate this by communicating with the driver when you see them at your front door.

Video and Audio Calls

Use your video door station to make video and audio calls with two-way communication. You can give your guests instructions when they get to your house even if you aren’t there.

Contact Up to 8 Mobile Devices

The DoorBird can contact 8 mobile devices when it detects someone at your door. You can also receive voice calls to your landline phone if you’re not near a smartphone or tablet at the time.

Vast Integration Options

Since DoorBird services many commercial clients, they support integration with a wide range of technology. An open API means that third-party companies have what they need to create custom integrations for their products.

Free Cloud Recording

You don’t have to purchase the premium cloud storage plan unless you want to store this data for longer or use the advanced features.

Visitor History

Track everyone who came to your front door with this feature.


The DoorBird and accessories can stand up to the elements.

Convenient iOS and Android App

Check out your live view, make and receive video and audio calls and look at your events history through this user-friendly app.

Connect Into Existing Wiring

You can install the DoorBird into your connection for the doorbell, door release button or garage.

Ease of Use

The DoorBird is relatively easy to install, although some people may benefit from a professional installation. Since you can use existing wiring, you don’t have to be a home maintenance pro to get it set up. However, it’s a bit harder than plugging and playing. Once everything is ready to go, you activate it by scanning the QR code with a mobile device.

Customer Service

DoorBird has limited customer service options. You can use a support area for self-service, call the company or submit a support ticket. Compared to other video doorbell and home security providers, this is somewhat lacking.

With that being said, the company has a strict focus on this product area, so you’ll reach someone knowledgeable about video doorbells and the common issues that it may have.


DoorBird acts as a video intercom system rather than a plain video doorbell, and the average price reflects these features. Since DoorBird caters to residential homeowners, property managers and commercial clients, the sheer amount of customization with the systems is also impressive.

You don’t need a subscription with your DoorBird, as it includes free cloud-based storage of the 20 most recent visitors or events. You access these videos through the DoorBird app. However, you do have the option of upgrading to the Cloud-Recording Pro plan, which costs $48 per year.

This plan gives you unlimited doorbell event and motion sensor recordings. You can download all of the recordings and use a powerful search filter to find the exact clips you need. These recordings stay in storage for 7 days.

Any system has a $19 shipping fee worldwide.


BirdGuard $349.00

The BirdGuard is a companion device for the DoorBird. You get a 180-degree ultra-wide angle that gives you full visibility of the front door. It has an integrated motion sensor and speaker. You can also push a pre-recorded sound to the door to make it appear like someone’s home.

DoorBird IP Video Door Station starts at $349.00

DoorBird has a massive number of models that come in a variety of durable and stylish housings. The prices range from the mid-300s to $1000, depending on the options selected. You can answer your door remotely and even open it up for guests. Night vision cameras mean that you can see who’s out front day or night, which helps you stay safe.

The angle of the camera goes up to 210 degrees, so you get a full view that’s not limited by the constraints of a peephole. The DoorBird can connect with many types of smart home and home security devices, which gives you the interconnected experience that is convenient and improves your quality of life.

Combi Horn Speaker and Siren for the BirdGuard $69

This 100dB siren lets intruders know that you’ve spotted them and that it’s time for them to go. You make it impossible for someone to rob you without being noticed, and you can alert everyone else in the house about the situation.

Spare Parts

DoorBird has a full inventory of spare parts available for a fee if something breaks. You’re not out of luck and needing to buy a brand new unit. Instead, you can identify the necessary part and swap it in. That helps to balance out the high upfront cost of the video door station.


DoorBird is a pricey option due to its focus on the commercial market, but the build quality and feature set make it an impressive choice for someone wanting a customizable video door station.

Reviewed By
Travis Goodreau
Safety and Security Advisor
Travis is a retired Burglary Detective, having tallied 5,000+ burglary and theft cases throughout his career. He also served as an Arson Investigator, where he cracked the case of a serial arsonist, and made the arrest and prosecuted the would-be bomber of ABC-7 Studio in LA. We couldn’t be happier to have him as a Safety and Security Advisor. Learn more about Travis here
Written By
Andrew Garcia
Lead Security Editor
As Lead Security Editor, Andrew strategically guides SafeHome and the resources we publish. He holds a BA in business, and has 10+ years of experience in content development. Today, Andrew edits and publishes articles, guides, and other resources to meet our rigorous standards. Learn more about Andrew here


  1. Avatar Anonymous says:

    Who should I call to install Door Bird?

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