AT&T Digital Life Home Security System
Complete home automation and home security from AT&T.
Complete home automation and home security from AT&T.
Choosing an AT&T Digital Life home security package is just the beginning. Now comes the real fun. A mile-long list of upgrades will ensure you create the ideal system for your home. AT&T also offers home automation options and a powerful mobile app experience. Unfortunately, a two-year contract is required, and the upfront prices are pretty steep. Finally, if you get overwhelmed easily, this one isn’t for you. See what our experts say right here in our AT&T Digital Life review.
The best features of this system
Insider Tips: AT&T Digital Life offers three different equipment and monitoring plans that start at $39.99 per month and include a 14-day free trial period. Credit approval and equipment purchase is required. Equipment packages start at $349.99 and go up from there. There are 3,6,9, and 12-month installment payment options available. However, they do offer free professional installation with all their packages. AT&T Digital Life charges some pretty steep early termination fees starting at $640 and up, if you cancel after the 14-day trial period. Their standard contract is 24 months. They offer remote access, monitoring, and control via a mobile app that also sends alerts when activity is detected. AT&T Digital Life offers a variety of add-on deals which include a video camera package, energy package, and a water detection option with prices starting at $4.99 per month plus related equipment purchase fees. AT&T Digital Life is only available in certain zip codes and only in select circumstances. For example, they don’t supply services for residences above five floors. And they don’t supply service to those who reside in multifamily dwellings.
What’s Included: What’s included depends on the package you choose, but all their packages come with contact, window, and motion sensors, a keypad, and an indoor siren.
| AT&T Plans | Upfront Cost | Monthly Cost | Installation Type | Monitoring |
|---|---|---|---|---|
| Smart Security | $349.99 | $39.99 | Professional | 24/7 Monitoring |
| Smart Security & Automation | $549.99 | $54.99 | Professional | 24/7 Monitoring & Some Home Automation |
| Premier Security & Automation | $849.99 | $64.99 | Professional | 24/7 Monitoring & Full Home Automation |
AT&T Digital Life special offers include a variety of free equipment ranging from $700 – $1,700 in price if purchased separately depending on the package you choose.
Smart Security
$39.99/mo
+ $349.99 Upfront Costs*
Smart Security and Automation
$54.99/mo
+ $549.99 Upfront Costs*
Premier Security and Automation
$64.99/mo
+ $849.99 Upfront Costs*
Although AT&T Digital Life is widely known for their satellite television and internet services, they added home security to their list of services in 2013. They offer three different packages with a 24-month contract and a wide variety of home security and home automation options. In addition, they offer a 14-day trial to help you decide if you actually want to commit to their services. However, they do have some pretty steep cancellation fees if you don’t cancel before the 14-day trial period is up. Check out the full review of AT&T Digital Life here.
 MOBILE ALERTS | You will be sent text and/or email alerts if any suspicious activity is detected which you can view and/or respond to via their mobile app. |
 24/7 MONITORING | AT&T Digital Life offers professional 24/7 home security monitoring. If an alarm or another sensor such as a window, door, or environmental trigger is detected, you and the proper authorities will be notified. |
 WIRELESS EQUIPMENT | AT&T Digital Life offers 100% wireless equipment that's monitored using a broadband or cellular signal. That means there are no cords to get in the way and no chance of your system being disabled due to cut lines. |
 SURVEILLANCE CAMERAS | This company only offers their indoor and outdoor video surveillance cameras as an add-on for $9.99 per month and a one-time equipment purchase fee of $199.99. These cameras will allow you to view live or recorded video from any web-enabled device via their app. |
 PROFESSIONAL INSTALLATION | AT&T Digital Life offers professional installation for all their equipment; however, you are required to pay for the equipment purchase. |
 SMART HOME OPTIONS | With AT&T's smart home options, you can access, monitor, and control all your home security and home automation features from their app on any web-enabled device. This will allow you to arm/disarm your alarm, lock/unlock doors, turn on/off lights, and more. |
 DISASTER PROTECTION | AT&T Digital Life security system includes disaster protection options that will monitor and alert you if carbon monoxide, frigid temperatures, or water intrusion is detected. |
 LIFETIME WARRANTY | AT&T Digital Life offers a lifetime warranty on all their equipment so you'll never be responsible for any repairs or replacements making the initial cost of the equipment more attractive. |
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Do you have any Smart Security without any upfront cost?
Hi Danielle,
All of AT&T’s Digital Life plans come with upfront charges.
We currently have your system and we love it. We would like to add another camera to our home. Please have someone contact me.
Hi Kevin,
We’re glad you like the system. We don’t sell products, so we’d recommend contacting AT&T directly to purchase one.
I’m very interested in speaking to an AT&T Digital Life Home Security Salesperson. As soon as possible.
Hi Gregory,
We don’t sell the products at SafeHome, so we’d recommend contacting AT&T Digital Life directly to buy the products.
The powerful mobile app is experiencing issues at this time. Can’t sign into it with any kind of device with the internet. Customerservice is aware of the problem but can’t give a timeframe when it will be resolved. I can’t get in via my PC, page will not load, windows 10 troubleshooter says server not responding.
I canceled my AT&T Digital Life Service May 4, 2019. I received a bill for May 2 to June 2, 2019. When I called and reminded them, I had cancelled service, because I had moved, I was told that I still had to pay for May 2 to June 2 because I did to cancel prior to May 4. I told them I would pay May 2 to May 4th. I was told, I had to pay for the full month. I asked, why do I have to pay for a service that I no longer have? I was told it was in my contract. I asked for a copy of the contract with my signature, but the representative could not locate one. When I asked to speak to someone in the US, I was told I could not speak to anyone in the US and I would be turned over for collections if I did not pay. I will never use or purchase any product related to AT&T again. This is ridiculous.
We have the system in place from the previous owners. Do we get a discount if we have AT&T internet and Uverse? We need a quote for services for our home.
Hi Lisa,
If you call AT&T Digital Life directly, they can give you a quote and let you know if any discounts might apply.
Pretty decent system, easily controlled by app, but when there is a problem/intrusion, speaking with their CS and monitoring teams is not very productive, besides being condescending and unhelpful (perhaps it is just this one manager). They hide behind their systems and policies, and do not provide much help.
Surprise, surprise, there is no place to send feedback to as they do not have a Customer Feedback/system (at least that is according to the agents that I spoke to) – almost seems like the Digital life is outsourced to outside contractors and ATT is just branding it without taking ownership of the quality of service. (they won’t confirm that though)