Moving into a new place involves all kinds of stressors: packing, transporting your belongings, setting up utilities at your new home, clearing out your old home, and lots more. You certainly don’t need the added stress of figuring out what to do about home security. If you’re an ADT customer, here’s how to go about transitioning from your old home to your new one. Or, if you’ve just moved somewhere that has ADT equipment, here’s how to get it set up.
ADT Home Security Equipment
ADT Customers Who Are Moving
If you're a current ADT customer who's moving, reach out to ADT as soon as you know your move date (ideally 30 to 60 days in advance). They’ll help move your protection to your new home. Typically, they offer relocation packages and discounts for existing customers, so it's worth exploring your options early.
Tip: Before signing any new agreement, verify the reputation of your local ADT authorized dealer by checking their online reviews. Since they'll handle everything from installation to ongoing support, you want a partner you can trust for the long haul.
Here's the deal with your contract. Since ADT agreements are tied to specific addresses, you'll typically need to end your current contract and start fresh at your new location. Don't panic though — ADT's customer retention team often waives cancellation fees for relocating customers. They also usually provide incentives for continued service.
When it comes to the security equipment at your current house (cameras, sensors, and the like), you'll generally leave that stuff behind. Think of it like leaving behind built-in appliances — the equipment becomes part of the property's value. ADT will outfit your new place with equipment tailored to its specific layout and your security needs at a discounted rate.
ADT Indoor Camera (left) and Outdoor Camera (right)
Setting Up ADT at Your New Home
If the place you’re moving into already has ADT equipment installed, you're in luck. This can save you hundreds of dollars in equipment costs. ADT can inspect, update, and reactivate the existing system, plus add any new devices you want like video doorbells or smart locks.
Did You Know? ADT's “takeover” program allows them to activate and monitor many non-ADT security systems too. If your new home has equipment from Vivint, Brinks, or other major providers, ADT might be able to work with it. Just give them a call to check compatibility.
Why consider sticking with (or switching to) ADT? Beyond their 150-year track record, they offer industry-best professional monitoring. Their partnership with Google also gives you access to cutting-edge Nest cameras and smart home devices, while their ADT+ app provides full system control from anywhere. We rank them high on our list of the top home security systems of 2025. That means we believe they're a top-notch choice.
That said, they're not for everyone. Some systems require long-term contracts and professional installation, so they're typically a better choice for those who plan to stay put for a few years. The monitoring plans can also get costly for mobile app control and security camera support with prices up to $49.99 per month.
That said, ADT's premium packages really deliver the goods. They include 24/7 professional monitoring, HD video storage, smart home automation, and even environmental monitoring for floods and carbon monoxide. For homeowners wanting comprehensive protection and convenience, it's a solid investment.
FYI: ADT plays nice with Alexa and Google Assistant. It also supports the Z-Wave and Zigbee protocols, so you can connect thousands of compatible smart devices and control everything through the ADT+ app.
ADT Moving FAQs
- Can I bring my ADT security equipment with me from my old home to my new one?
Generally no — the equipment stays with the property like a built-in dishwasher would. ADT will install fresh equipment at your new address that's specifically configured for that space's layout and entry points. However, portable devices like some cameras might be transferable, so definitely ask your ADT representative about your specific situation.
- How far in advance does ADT need to know about my move?
Give them at least 30 days notice, though 45 to 60 days is even better. This gives you time to schedule installation at your new place and ensure there's no gap in coverage. Plus, the earlier you call, the better deals you might snag on relocation packages.
- Will I have to cancel my existing contract when I move?
Usually yes, since ADT contracts are address-specific and can't simply transfer. But here's the good news: ADT often waives early termination fees for customers who continue service at their new address. Every situation is different though, so call their customer retention department to discuss your specific contract terms.
- The place I moved to has ADT equipment installed. How do I use it?
First, call ADT at 1-800-ADT-ASAP to schedule a technician visit. They'll inspect the existing equipment, replace any outdated components, and activate your chosen monitoring plan. This typically costs less than a brand-new installation. Expect to pay around $99 to $199 for the activation versus $350+ for a new system.
- If I don’t want ADT at my new place, can I just cancel my service online?
No, there is no way to cancel your ADT service without calling to speak to an ADT representative. You'll need to call 1-800-238-2727 and specifically ask for the cancellation department. Be prepared for retention offers, and remember you'll need to provide 30 days written notice after the phone call. This old-school approach might feel outdated compared to app-based companies, but it's how ADT maintains their high-touch customer service model.
- I just moved into a new home and need a security system. Should I get ADT?
You should definitely consider ADT, but the final decision will depend on your specific needs. If you’re looking for a basic system with DIY installation and no contract requirements, then ADT is not for you. (You might want to check out Ring, SimpliSafe, or abode.) But ADT really shines on their higher-tier plans, which offer home automation and video. We break the whole ADT experience down in our ADT-monitored home security review.
