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MGMove by Medical Guardian
SecureScore™: 9.1/10
The MGMove by Medical Guardian is our favorite alert system smartwatch. It comes with impressive caregiver features, an easy-to-read touchscreen, step tracking, and even two-way talk with the monitoring center.
The SOS Smartwatch by Bay Alarm Medical is one of the top options on the market. It costs $179 and comes with AI fall detection technology and activity tracking. The watch is also water resistant, making it perfect for more active seniors.
The Apple Watch is one of the best smartwatches on the market. Apple is well-known for producing some of the best technology available and the Apple Watch is no exception. It features a variety of features that make it great for everyday use.
The MGMove by Medical Guardian is our favorite alert system smartwatch. It comes with impressive caregiver features, an easy-to-read touchscreen, step tracking, and even two-way talk with the monitoring center.
The SOS Smartwatch by Bay Alarm Medical is one of the top options on the market. It costs $179 and comes with AI fall detection technology and activity tracking. The watch is also water resistant, making it perfect for more active seniors.
The Apple Watch is one of the best smartwatches on the market. Apple is well-known for producing some of the best technology available and the Apple Watch is no exception. It features a variety of features that make it great for everyday use.
Apple and Samsung smartwatches are packed with health and fitness features that can be beneficial for older users – heart rate monitoring, step counters, activity tracking, and fall detection, just to name a few. But normal smartwatches fall short when it comes to medical emergency alerting, which is why smartwatches from medical alert systems exist.
We tested multiple smartwatches from the best medical alert system providers and found two great options – the MGMove by Medical Guardian, and the SOS Smartwatch from Bay Alarm Medical. We also compared these two with the Apple Watch and found that while they are better overall for senior users who need medical emergency monitoring, the Apple Watch can also be a good enough option for some users. Let’s run through our findings.
Our team tested smartwatches with medical alerting capabilities
From Christopher Norman, a Board-Certified Geriatric Nurse Practitioner with the National Council on Aging (NCOA)
“I’ve had many patients in my care that have had a fear of falling, either as a result of a fall they had experienced, or in one case the anticipation of what COULD happen in the event of a fall. This fear was paralyzing to one woman. Her general health was slowly and measurably deteriorating before she joined our managed long-term care program and was given a medical alert system (MAS) watch. Seemingly satisfied enough with the functionality of the device, she began walking more when she was at our day center. As she walked more, she described to me that her spirits lifted and she felt motivated to do more, eventually contacting a neighbor to start a walking club with her. She graduated from using a rolling walker for balance to walking independently and doing more things for herself around the house. She lost weight and her mobility increased even further. The MAS certainly played a role in increasing her confidence.” Read more about Christopher Norman →
Our Methodology: How We Selected the Best Medical Alert Watches
We find the best way to compare and rank medical alert smartwatches is to test them ourselves. That way, we can fully grasp how each option would work in different scenarios and see their features in action.
Our team of experts tested a total of eight smartwatches with medical alerting functions within a span of 12 weeks. The team involved in this review include:
We wore them all day, tested every function and feature, and ran medical emergency simulations to see how they would perform. We tested them both at home and while on the move. We also consulted with nurses, caregivers, and seniors for additional insight, giving them a chance to test drive each product. Our team used the following criteria to identify the best three watches:
Value: To assess the value of each watch, we bought them ourselves and then compared the cost to its available features and hardware quality.
Medical alert functionality: We also assessed how effective they would be at saving lives by testing how easy it is to activate a medical alert, whether or not automatic fall detection is available, and other features related to medical emergency alerting.
Ease of use: Living with and actually using those medical alert smartwatches has revealed to us which of them are easiest to use, even for seniors who might struggle with advanced technology.
Between our comprehensive review process and our expertise in senior safety, we’re confident our recommendations below will provide you the information and insight you need to pick the best medical alert smartwatch for you or an aging loved one.
MGMove’s features such as cellular connectivity, GPS, and large touch screen are some of the reasons it’s in our top spot. You don’t need to carry around a smartphone to use it, and the real-time location data helps emergency responders find you wherever you are. It’s also rated IP67, which means you can wear it in the shower.1
TMA Five Diamond Certified monitoring based in the U.S.
GPS-ready and water-resistant
Optional Social Circle apps for MGMove keeps you connected to friends
Customer portal for activity tracking and communication
Cons:
Expensive equipment fees
Response times are inconsistent
Fall detection is an add-on feature with extra fees
No push notifications on the MyGuardian app
No trial period
Our Experience:
MGMove Features:
Average response time: 23 seconds
GPS accuracy: Excellent
Average battery life: Up to 24 hours
Charging time: 2 hours for a full charge
Fall detection costs: $10 per month
Fall detection accuracy: Excellent
Recommended for: Homebound older adults with remote carers
MGMove Pricing
Medical Guardian’s prices are usually higher than other medical alert systems, and the MGMove is no different. It’s worth it, though. We paid $199.95 for the MGMove and $42.95 per month to access Medical Guardian’s TMA Five Diamond Certified monitoring center.2 This plan also includes the caregiver app, a feature LifeStation’s Sidekick Smart lacks. Fall detection is an extra $10 per month and for $5 more per month, you can use the Messages and Reminders apps. Here’s a full breakdown:
MGMove
Equipment Cost
$199.99
Monthly Cost
$42.95
Fall Detection
$10 per month
Other Extras Monthly Cost
Lockbox $2.95
Protection Plan $6.99
Carer Alerts $2.99
Support Circle Apps $5
From Our Experts: Accidental falls are the leading cause of injury among adults over 65. According to a recent study, it happens to 1 in 4 older adults.3 That’s why we always recommend paying for automatic fall detection for help during these accidents. See our list of the best medical alert systems with fall detection.
Our Experience With the MGMove
The MGMove’s emergency button is designed to prevent accidental triggers. It’s large and easy to press, but requires holding it for five seconds to get a response. In our MGMove review, we found it took an average of 23 seconds to get connected to Medical Guardian.
It took approximately 23 seconds to connect to the monitoring center after pressing the emergency button
The MGMove has a built-in speaker and mic for two-way talk with monitoring agents. We think it’s suitable for older adults who are at home, but might be an issue if you’re out and about regularly. We found the volume too soft in crowded areas like shopping centers and parks. In our experience testing Medical Guardian products, the monitoring center will still send help even if they can’t hear you. They’ll find you using the built-in GPS.
Speaking of locating the wearer, caregivers can also monitor the watch’s whereabouts using the MyMedicalGuardian app. However, location data is updated hourly and not in real-time, likely to save battery. If you’re a caregiver and tracking real-time location is important to you, consider the SOS Smartwatch. It’s our next pick.
Expert Examined
From Christopher Norman, a Board-Certified Geriatric Nurse Practitioner with the National Council on Aging (NCOA)
“In my experience as a nurse practitioner working with people with memory loss (and their families), there have been several instances where GPS tracking has prevented harm or been life-saving. All of these instances involve people who wander. One evening, one person living in an urban setting had made their way to an on-ramp to a local highway and was walking near the guardrail when a concerned family member “pinged” the location, determined where the person was, called the local police to give them the exact location, and within 15 minutes the wandering person was safely brought back home.”
The SOS Smartwatch and MGMove have the same hardware, but different features. For example, the SOS Smartwatch doesn’t support message or reminder apps. Another difference is that Bay Alarm packages are often discounted and the monthly fees are cheaper, making the SOS Smartwatch a more budget-friendly option.
Pros & Cons:
Pros:
Everything from the design to the user interface is easy to use.
The SOS Smartwatch has an accurate GPS system.
Bay Alarm Medical monitoring provides a fast response time.
You don’t need a smartphone to use the device.
Cons:
The automatic fall detection plan costs an extra $10 per month.
The SOS Smartwatch has a battery life of only 16 hours, which is less than most competitors.
The Bay Alarm Medical SOS Smartwatch does not offer a caregiver tracking app.
Our Experience:
SOS Smartwatch Main Features
Average response time: 21 seconds
GPS accuracy: Excellent
Average battery life: Up to 8 hours
Charging time: 2 hours for a full charge
Fall detection costs: $10 per month
Fall detection accuracy: Excellent
Recommended for: Active older adults who exercise outside or travel regularly
SOS Smartwatch Pricing
With our years of experience buying and testing Bay Alarm products, we know it offers discounts more often than Medical Guardian. We got our SOS Smartwatch for just $159 (20-percent off). We could have even chosen a bundle option. For $64.95 a month and $199 upfront (cost of the smartwatch), you’ll get the SOS Smartwatch for on-the-go protection and a cellular-based in-home system. Here’s the breakdown.
SOS Smartwatch
Equipment Cost
$199
Monthly Cost
Starting at $39.95
Fall Detection
$10 per month
Add-Ons
Lockbox $30
Extra Charger $49
Extra Vial of Life Kit 48
Our Experience With the SOS Smartwatch
Since it has the same hardware as MGMove, our SOS Smartwatch experience was similar. It is easy to call for help, and two-way audio is available on the watch itself. The SOS Smartwatch also tops our list of the Best Medical Alert Systems with GPS. We found the tracking just as accurate as the MGMove, except the SOS Smartwatch offers carers real-time tracking instead of hourly updates.
Our tester checking out the SOS button on the side of the Bay Alarm medical alert smartwatch
In our testing, we found Bay Alarm’s response time was faster than Medical Guardian, averaging 21 seconds (including the 5-second button hold to trigger the alarm) compared to 24 seconds. We think the SOS Smartwatch is a better option for older adults with medical conditions that require rapid attention. Plus, when we bought our SOS Smartwatch, we got to choose whether to use the AT&T or Verizon network.
Fall Detection Test: MGMove detected nine while the SOS Smartwatch detected eight of the 10 simulated falls. Based on these results, we think the MGMove is better for older adults with a history of falls. See more Bay Alarm vs. Medical Guardian comparisons here.
Technically, the Apple Watch isn’t a medical alert smartwatch. It just includes some of the common features like an SOS button and fall detection. The Apple Watch also has some excellent fitness tools, which we think would benefit older adults. We even believe the apps can help improve sleep, lower the risk of developing heart disease, and enhance independent living.4
Pros & Cons:
Pros:
Stylish and functional
Walkie-talkie app
Siri voice recognition included
Streams Apple Music and Apple Podcasts
Apple Pay available
ECG app
Cons:
The Apple Watch is expensive
You must have an Apple smartphone to fully use the Apple Watch
Our Experience:
Apple Watch Features
Average response time: N/A
GPS accuracy: Excellent
Average battery life: Up to 18 hours
Charging time: 2 hours for a full charge
Fall detection costs: N/A
Fall detection accuracy: Average
Recommended for: Older adults needing exercise motivation and basic health monitoring
Apple Watch Pricing
Checking out the Apple Watch as a potential medical alert smartwatch
Apple Watches are more expensive than MGMove and SOS Smartwatch. The cheapest model, the Apple Watch SE, starts at $249. We recommend spending an extra $50 for the GPS and cellular connectivity version. The Apple Watch 10 you see above is the model we tested. It’s $499 for the GPS + Cellular model, double the price of the MGMove and SOS Smartwatch. On the plus side, you don’t have to pay a monitoring fee. Here’s an overview of Apple Watch prices:
Apple Watch
Equipment Cost
Starting at $249
Monthly Cost
$10 to $15 per month depending on the carrier. May require a one-off activation fee.
Fall Detection
N/A
Money-Saving Tip: If you’re already an iPhone user, you don’t need the GPS + Cellular model. The cheaper GPS model will do. Connect it to your iPhone and you’d be able to use the Emergency SOS function.
Our Experience With the Apple Watch
Our main concern was Apple Watch’s performance in a medical emergency. Instead of going to a monitoring center like Medical Guardian or Bay Alarm, the watch calls 911 directly. It’s not necessarily a bad thing, but response quality can vary.
Not paying extra for fall detection is a bonus, though in our tests the Apple Watch detected just six out of ten falls. While we wouldn’t recommend it as a medical alert smartwatch, we recommend the Apple Watch for active older adults who want to stay fit, while having easy access to 911 just in case.
Medical Alert Smartwatches vs. Mobile Medical Alert Systems
The idea of medical alert smartwatches was born out of mobile medical alert systems. Both are portable devices that can connect you to emergency responders wherever you may be — made possible by features such as GPS tracking.
To be clear, though, medical alert smartwatches and mobile medical alert systems are not one and the same. They have differences, and there are reasons to choose one over the other. It all comes down to what you really need.
Our tester holding up the MGMini from Medical Guardian
Mobile medical alert systems, like the one shown above, have existed for over a decade. They are wearable, portable devices with GPS connected to a monitoring center over cellular signals. When the wearer presses the emergency button, the mobile medical alert system patches them through the monitoring center via built-in two-way audio.
These devices are some of the most affordable medical alert systems money can buy. That’s not the only reason you might prefer them over medical alert watches. Here are some others that come to mind:
Cost: The hardware is cheaper because it doesn’t typically offer features like activity tracking — something we saw from our top-rated medical alert smartwatches. The equipment typically costs $150 or less, and some, such as Life Alert’s GPS plan, don’t charge equipment fees.
Battery Life: Reddit user scherster shares, “The issue with [smartwatches] is that our parents are not used to a watch that needs daily charging. They either forget to charge it, or forget to put it back on.” Indeed, the longer battery life of mobile medical alert systems (typically around 3 to 5 days in our experience) works better for seniors who tend to be forgetful.
Speaker Quality: We also noticed during our tests that medical alert smartwatches aren’t as loud as most mobile medical alert systems we’ve tested. Simply put, mobile systems can fit a larger speaker, so if you’re buying a system for a user with difficulty hearing, a mobile system will prove more useful.
The Case for Medical Alert Smartwatches
Medical alert smartwatches can come with useful features such as weather apps
Smartwatch-type medical alert systems also have advantages, primarily of which is style. Medical alert systems are useful only when the user is willing to wear them, and for some, mobile medical alert systems are too bulky and clunky. Smartwatches, on the other hand, are stylish. Our friends couldn’t even tell we were wearing a medical alert device during testing.
Besides style, though, most medical alert smartwatches also offer additional useful features, like activity and fitness tracking. These features make them a great option for more active older adults. Not only do smartwatches provide emergency medical help when needed; they can also help their wearers stay more active and fit.
Key Features of a Medical Alert Watch
We believe the future of on-the-go medical alert systems lies in medical alert smartwatches. However, we must admit that not all medical alert smartwatches available now have the right capabilities to keep you safe. That’s why we recommend looking for these features when choosing a medical alert smartwatch to buy:
GPS: This is a must-have for any mobile medical alert system. Medical emergencies can happen anywhere, so it’s important that emergency responders can track the wearer’s whereabouts.
Fall detection: Unfortunately, not all mobile medical alert systems support fall detection. This is an important feature especially to seniors who are active. A hard fall could render a person disoriented or unconscious, so it helps if your medical alert smartwatch can alert the monitoring center in case a fall occurs.
Long battery life: This is another area most medical alert smartwatches need to improve. The average is 24 hours, but the longer, the better. It means you won’t have to charge your watch as often, keeping you protected more constantly.
Two-way speaker: You can use this feature to speak directly to emergency responders and contacts. It’s useful if you don’t have fall detection or GPS and need to communicate your location.
Alert customization: You might not need every single notification medical alert smartwatches offer. It’s useful to customize alerts so they don’t rapidly drain your battery.
Standalone device: Some smartwatches need to connect to a phone or home unit. We think standalone devices with their own cellular connection are the better option.
Apps: It’s handy to have reminder apps on your smartwatch. They tell you when to take medication, pay bills, and attend appointments. We also like using the step counter and heart-rate monitor apps.
Water-resistance: The good news is most medical alert smartwatches we tested are waterproof, but you should check things such as whether you could use it in the shower or while swimming.
Our top three medical alert watches all include fall detection. Medical Guardian and Bay Alarm Medical offer the feature as an optional add-on. With Apple Watches, an alert sounds and a message appears on the screen confirming the fall. If no movement is detected after 60 seconds, the watch calls for help.
How Does Fall Detection Work?
Fall detection systems use a series of sensors to detect sudden changes in movement. These include accelerometers and gyroscopes, which measure acceleration and rotation. Medical alert smartwatches combine this data with algorithms to distinguish between normal activity and falls.
How Accurate is Fall Detection?
According to research, fall detection sensors on the head, torso, or pelvis have a 95-percent accuracy.5 Other factors that influence the accuracy are the type of sensors used, the velocities of body parts during descent, and the impact severity.
Conclusion
The best medical alert smartwatches offer a great balance between style, function, and safety features. MGMove by Medical Guardian is our top pick because of the company’s fast response time and thoughtfully-designed caregiving app.
As a more affordable option, though, we also recommend the SOS Smartwatch from Bay Alarm. In exchange for more advanced features such as voice messaging and reminders, Bay Alarm offers the watch and monitoring at a lower price than Medical Guardian.
And lastly, for seniors who want a fitness companion that can connect them to 911 services during emergencies, there’s nothing better than the Apple Watch.
Yes, medical alert smartwatches can function as an at-home medical alert system, provided there’s good cellular coverage. However, we recommend getting a separate medical alert system dedicated for use at home. This allows you to increase your protection, as dedicated systems often come with optional accessories like voice-activated and wall-mounted help buttons.
This depends on the smartwatch, but typically, medical alert smartwatches come with built-in cellular connectivity. This means the cellular cost is already covered by your monitoring fee.
In most cases, no. Medical alert smartwatches can function as standalone devices. However, there are some options in the market that allow you to connect your smartwatch to your phone for things like syncing fitness and activity data to a smartphone app or receiving text and call notifications.
Medical alert smartwatches cost anywhere from about $100 to $200. While there’s usually no activation fees, a monthly monitoring fee is required. This often ranges from $35 to $60 depending on the package.
Not everyone needs fall detection, but we highly recommend getting it anyway. Falls can happen to anyone, and a wearable like a smartwatch is the perfect device to detect accidental falls.
After earning a degree in journalism, Jenny Wisniewski spent much of her professional life in education; however, she returned to writing in earnest in the senior care space, acting as caregiver to her mother. She has hand-tested the industry’s top medical alert systems, writing nearly 50 in-depth articles that help seniors age safely in place. Jenny also covers caregiving, Medicare, assisted living, memory care, and Alzheimer’s and Parkinson’s diseases. Previously, she’s written for national publications such as Country Magazine and Sierra Magazine. Jenny holds dual bachelor’s degrees in English/Journalism and Political Science from Miami University in Oxford, OH. She currently resides in Milwaukee, WI.