MobileHelp’s Mobile Systems
Despite their name, MobileHelp offers fewer options for mobile medical alert systems than Bay Alarm or Medical Guardian. They do not offer smartwatches, but you can choose between the Solo or Micro, two mobile medical alert systems.
After we tested each, we recommend the Micro as it offers everything that the Solo does except as a standalone device in a smaller form factor. Best of all, they both cost the same.
>> Learn About: Medical Guardian vs MobileHelp Comparison
FYI: We prefer the Micro because it’s an all-in-one (pendant and base unit in one) device that has a five-day battery life. With the Solo, we had to let the mobile base unit sit on the charging cradle while at home and wear the pendant instead. The battery life is only 24 hours.
MobileHelp’s Pricing
Both of MobileHelp’s medical alert systems cost the same, but if you’re buying a system for two people, the Solo lets you buy an extra pendant that they can use for only an extra $2.99 per month. With the Micro, you’d need to buy a Mobile Duo bundle (two Micro devices) for an extra $15 per month. Here’s how much each system costs and their options:
Medical Alert System |
Solo |
Micro |
Upfront Fee |
Free |
Free |
Shipping Cost |
$12.50 |
$12.50 |
Extra Pendant |
+$2.99 per month |
Not Available |
Add a MobileHelp Micro |
Not Available |
+$15 per month |
Fall Detection |
+$5.50 per month |
+$5.50 per month |
Base Monthly Rate |
$34.95 |
$34.95 |
Did You Know? MobileHelp charges the same monthly rate whether you sign up for a month-to-month or annual plan. The annual plan includes free shipping and a free lockbox, though, which adds up to a $48.38 value.
MobileHelp’s Fall Detection
At just $5.50 per month, there’s no denying that MobileHelp’s fall detection is a good deal. It’s one of the main reasons they made our list of the most affordable medical alert systems.
Based on our tests, though, it’s not as accurate as Bay Alarm or Medical Guardian. They both detected 80 percent of our simulated falls, whereas MobileHelp detected about 70 percent of our simulated falls. That’s still really good for the price.