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ProtectMyID Reviews

Peace of mind identity protection driven by the power of Experian

Last Updated On: October 16, 2019
SecureScore™: 6.7 /10
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6.7 SecureScore™
Customer Service
6.5
Value
6.7
Features & Services
7.2
Ease Of Use
6.6

ProtectMyID Ratings

That feeling you get when your big brother steps in to protect you at the playground. That’s what it’s like having ProtectMyID in your corner. The company is owned by Experian, who just so happens to have access to billions of data sources and credit info galore. The service includes social network monitoring, SSN monitoring, dark web surveillance, and more. While the sign-up process could be easier, this service might be a good fit for you. See what our experts say in our ProtectMyID review.

PROS
  • Part of Experian
  • Offers credit monitoring and identity protection
  • Easy to use website
  • Offers more unusual channels as part of its monitoring service

CONS
  • Lower tier plan lacks monitoring for several important data sources
  • The sign-up process is somewhat confusing

Overview

ProtectMyID is part of Experian, one of the big three credit reporting agencies. Due to Experian’s position as a credit bureau, it has extensive access to many data sources. They have the resources in place to proactively monitor for changes that could indicate identity theft. Experian has a 125-year history, and has 17,000 employees throughout 37 countries.

The ProtectMyID service combines credit monitoring and identity theft protection into one convenient package. You receive alerts via email or SMS when something changes that you should be aware of, which helps you take fast action if someone is in the process of stealing your identity.

Features & Services

ProtectMyID offers a comprehensive list of features and services for helping you stay on top of your credit report and protecting your identity.

Daily Detection

You receive daily scans and updates to let you know whether your identity could potentially be compromised.

Internet Scan

Experian looks across thousands of websites, including on the Dark Web, to discover whether your data is for sale on any unsavory sites.

Address Safeguard

You stay protected against your address getting changed without your permission or knowledge.

$1 Million Identity Theft Insurance

If you end up becoming the victim of identity theft, ProtectMyID covers up to $1 million in losses and expenses associated with restoring your identity. This process can be costly, so having the backing of insurance is quite helpful.

Social Network Monitoring

You never know when someone might be using your information maliciously via social networks. Many identity theft protection services don’t monitor this channel, so it’s great to see it offered at ProtectMyID.

Dark Web Surveillance

A lot of data buying and selling happens on the dark web. It’s difficult to monitor this yourself if you’re not familiar with this technology and the marketplaces that hackers commonly use, so ProtectMyID keeps a close eye on it for you.

Lost Wallet Assistance

Losing your wallet is a frustrating ordeal. You end up with a lot of canceling cards to worry about, as well as replacing your license and other identification materials. You get this process streamlined for you so you aren’t spending countless hours on the phone.

Bank Account and Credit Card Takeovers

One type of identity theft involves a person adding themselves to your bank accounts and credit card accounts. These takeovers can be costly to deal with, so getting early notifications allow you to take action sooner.

Identity Validation Alerts

If someone goes through an identity validation process, which is typically used before signing a loan or looking at a credit report, you receive notifications.

Payday Loan Monitoring

Some criminals stay away from opening up credit cards in your name due to their visibility. Instead, they look into options like payday loans. You can find out whether they have taken out these loans before you end up with the bill.

Court Records and Bookings

Some people may try to use your information when they get arrested for a crime, which can associate it with your identity. Find out whether bookings and court records are telling a false story about you.

Sex Offender Registry

Another place where people use false identities is the sex offender registry. You can end up in challenging situations if your name and information are on there, so discover it early on with monitoring.

File Sharing Network Monitoring

Another unique feature offered via Experian owned identity protection monitoring services is file sharing network monitoring. Since your personal information may get transferred via this avenue, it makes sense to keep a close eye on it.

Experian CreditLock

You can lock and unlock your credit report directly from your phone if you want to act as quickly as possible.

One to Three Bureaus Monitored

Depending on the plan you choose, you either receive credit monitoring of Experian only or all three bureaus. With the Premier tier plan, you also get quarterly FICO scores from the three bureaus.

Daily Experian Scores

Find out what your credit score looks like based on the information Experian has on you.

Score Tracking

Look at the trends in your credit score over time.

Score Simulation

Simulate different credit scenarios, such as paying off all of your cards, to see what kind of effect it has on your score.

Ease of Use

You receive email or SMS notifications of any alerts and changes that ProtectMyID detects. You log in to the website to see more details about the notice, as well as to access other tools such as the credit score tracker. The user experience is straightforward and easy to navigate, so you should have no problem with it.

Customer Service

ProtectMyID helps you resolve identity theft concerns with the help of US-based experts who have a lot of hands-on experience working in this area. You can reach customer service 24/7, since criminals aren’t going to wait for business hours before they start using your information.

Value

When you go to sign up for ProtectMyID, you’re redirected to the Experian Identity Works service. You get a 30-day free trial, and pricing starts at $9.99 per month for the Plus level tier and $19.99 per month at the Premium level.

The primary thing separating the two tiers is that the Premium level expands the type of identity monitoring options that you have available. For example, you would receive social media monitoring and bank account takeover notifications with the Premium tier. You also receive access to three credit bureau reports rather than one, and your insurance

You can add another adult and up to 10 children onto the plan with the Family version of the same plans, for an added fee.

You may run into some confusion during the sign-up process for this service. ProtectMyID may redirect you to another of Experian’s credit monitoring product pages, based on whether or not you have a promo code. Promo codes are typically offered via a company that has gone through a data breach and potentially compromised your information. If you receive this type of code, you may not need to pay anything for accessing these services.

Summary

ProtectMyID offers a broad range of identity protection and credit monitoring services. As an Experian owned company, you’re getting credit information straight from one of the sources, as well as access to their powerful set of tools.

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