Perhaps you’ve been wondering if you really need an identity theft protection service. Or, maybe you have been wondering if they are really worth the price. If so, ask yourself these questions:
Do you have enough money to sustain you and your family if your identity was stolen? And, what if all your bank accounts were frozen for an indefinite amount of time?
Would you know how or where to begin to clear your name if your identity was stolen?
If you answered no to any of those questions, then you need—no—you urgently need an identity an theft protection service.
Why? Because if you don’t invest in one, you could be left without any means of paying for your immediate needs and quite possibly some of your future expenses as well. Your entire ability to buy anything could also be jeopardized indefinitely. And, if you don’t properly clear your name, you could end up fighting this never-ending battle quite possibly for the rest of your life.
1. Identity Guard – Best Overall Credit Protection Service (Editor’s Choice)
Identity Guard has been in business since 1996 when it was founded by Intersections Inc. They currently have an A+ rating with the Better Business Bureau and have been recognized at the Online Trust Audit and Honor Roll by the Online Trust Alliance for six consecutive years. Additionally, they have recently added an AI feature called Watson to more effectively keep up with emerging trends in identity theft and to help better protect their customers.
Pros
- IBM Watson AI (artificial intelligence)
- Dark Web Monitoring
- $1 Million Insurance with Stolen Funds Reimbursement
- Dedicated U.S. Based Case Managers
- SSN Monitoring (social security number)
- Up to 3-Credit Bureau Monitoring
- Risk Score (based on how well you manage your risk)
- Wide Variety of Threat Alerts (varies with each plan)
- Mobile App (with anti-phishing feature)
- Safe Internet Browsing Extension
- Social Insight Report (with applicable plan)
- Family Plan Covers Unlimited Household Family Members
- Bank Account Takeover Monitoring (with applicable plan)
- Cyberbullying Alerts (with applicable plan)
Cons
- No Child Option Only Available with Family Plan (not sold separately)
- Limited Protections with Lower Tier Plan
- Upper Tier Plan Expensive (but well worth it)
Identity Guard offers three individual plans that start at $8.99/mo. and three family plans that start at $14.99/mo. Their family plans cover unlimited family members (including your kids) living in the same household all for one price. However, they don’t sell individual plans for children, but there’s really no reason for one with the family plan being such a great deal.
Identity Guard has an AI feature called IBM Watson that no other identity theft protection company has. All of their plans include Watson AI, $1 million insurance with stolen funds reimbursement, a dedicated U.S. based resolution case manager, your risk management score, an all-in-one-place online identity dashboard with protection tools, a mobile app (including an anti-phishing feature), and an internet safe browsing extension.
There are other features available and are dependent upon which package you choose. Those features include your monthly credit score, 3-bureau credit changes, bank account takeovers, checking or savings account requests using your name, potential social media cyberbullying with content details, and a social insights report.
2. LifeLock – Best Value
LifeLock has been offering identity theft protection services since 2005 and currently has over 9,000 positive member reviews. They offer a full line of services including their recently added Norton Internet Security protection. They leverage unique data and their patented technology to detect potential threats and offer comprehensive, industry-leading remediation services. And, in 2016 LifeLock was named in the Online Trust Honor Roll and recognized for their exceptional customer protection, data security, and privacy practices.
Pros
- Norton Security (up to five devices)
- 60-Day Money-Back Guarantee
- Proprietary Technology Alerts (wide range of threats)
- Dedicated U.S. Based Identity Restoration Specialists
- Million Dollar Protection Package
- Personal Expense Compensation
- Stolen Funds Reimbursement
- Lawyer and Expert Coverage (to help resolve your case)
- LifeLock Junior Available
- Free iOS and Android App
- Lost Wallet Protection
- 24/7 Customer Support
- Dark Web Monitoring
- USPS Address Change Verification
Cons
- Other Vital Services Only Available with Upper Tier Packages
- Priority Member Support (live support) Only on Upper Tier Package
- Only the Upper Tier Package Includes 3-Credit Bureau Monitoring (other two packages only include one)
LifeLock has three available identity theft protection packages that start at $9.99/mo (plus applicable sales tax) and a LifeLock Junior that can be added on to your plan for $5.99/mo (plus applicable sales tax).
All the LifeLock packages include SSN and credit alerts, lost wallet protection, USPS address change verification, dark web monitoring, privacy monitoring, and monitoring for one credit bureau. They also offer reimbursement for stolen funds, up to a million dollar protection package, personal expense compensation, and coverage for lawyers and experts. However, the amount of coverage for these services is dependent upon your selected package.
The middle tier package adds alerts for bank and credit card activity, crimes in your name, data breaches, and fictitious identity monitoring. And the upper tier adds 3-credit bureau monitoring, credit score tracking, 401(k) and investment alerts, bank account and alerts for new accounts opened in your name, file-sharing network searches, registered sex offender reports, and you are given priority with their live member support.
3. IdentityForce – Best Family Credit Protection
IdentityForce, which has recently been acquired by EZShield, is now the #1 rated identity theft protection service in the industry. IdentityForce is a GSA Tier One provider for U.S. government agencies, has an A+ Better Business Bureau rating, and has been in business for more than 40 years. Additionally, identity theft protection is the only thing they offer so they are laser-focused on protecting your identity and helping you fix it if it’s ever compromised. They also boast 100% recovery success, a 98% customer retention rate, and a 95% customer satisfaction rating.
Pros
- Free ChildWatch Identity Theft Plan for Children (as an add-on)
- Breach Guarantee
- Comprehensive Social Media Identity Monitoring
- Smart Social Security Number Tracker
- Advanced Fraud Monitoring (dark web, banks, mortgage companies, auto dealers, and more)
- Fully Managed Restoration
- 40-Years in Business
- Real-Time Alerts
- Million Dollar Insurance Policy
- Stolen Funds Replacement
- 9 Available Credit Monitoring and Privacy Tools Included
- 100% Recovery Success
Cons
- Cancellation After Trial Period Not Automatic
- More Costly Than Other Services (but more features are included)
IdentityForce has two protection plans that start at $17.99/mo. (or $179.90/yr.) and an available ChildWatch plan that you can add on to your existing plan. They also provide you with a discount if you pay annually.
The UltraSecure plan includes advanced fraud monitoring, as well as monitoring for your address, court records, dark web, payday loans, sex offenders, and social media identity monitoring. This plan also sends you alerts for your bank and credit cards, as well as a social security number tracker, opt-out option for junk mail, identity threat alerts, reminders for your fraud alerts, medical identity fraud protection, online computer protection tools, two-factor authentication, assistance if you lose your wallet, and a mobile app. Additionally, they have an identity theft recovery service that includes one million dollars in identity theft insurance, fully managed restoration services, and a 24/7 customer service line.
The upper tier plan has everything that’s included in the UltraSecure plan plus credit monitoring for all three credit reports, all three credit bureaus, and gives you all three credit report scores, well as a credit score tracker and a credit score simulator.
They also have periodic incentives such as lower monthly fees and larger annual discounts available that pop up as you go to exit the website. So be sure to look for those.
4. Experian – Best Credit Score Reporting
Experian has been in business for over 125 years and is a global leader in consumer and business credit reporting and other marketing options. They offer their services in more than 80 countries and employ about 17,000 people in 37 countries. Since they are credit reporting experts, adding identity theft protection services is a logical next step for their lineup of available features.
Pros
- 30-Day Free Trial (on any of their plans)
- Wide Variety of Alerts
- Dark Web Surveillance
- 3-Bureau FICO Scores and Monitoring (depending on your plan)
- Experian CreditLock (lock and unlock your credit file)
- $1 Million ID Theft Insurance
- U.S. Based Fraud Resolution
- SSN Monitoring
- Bank and Credit Takeovers
- Cancel Anytime
- Lost Wallet Assistance
Cons
- Credit Card is Required for Free Trial
- Monitoring Can Take from 48-hours to 4-days After Signing Up
Experian’s IdentityWorks offers a variety of differently priced monitoring plans that range from $9.99/mo. to $29.99/mo. You can choose your plan, then customize it depending on your particular situation. For example, you can select one adult, one adult and up to 10 children, or two adults and up to 10 children. They also offer you a 17% discount if you pay annually.
All of the Experian IdentityWorks plans come with dark web surveillance, identity theft insurance up to $1 million, U.S. based fraud resolution services, lost wallet assistance, identity theft monitoring and alerts, social security number monitoring, address change verification, attempted credit inquiries, lock and unlock your Experian credit file, new credit and account alerts, large account balance changes, credit utilization, positive activity and dormant account reports, FICO score alerts, credit score tracking, FICO score simulator, and other additional FICO scores such as auto, home, and bankcard.
You will receive additional services with the upper tier plans such as social security number trace, social network monitoring, bank account and credit card takeovers, identity validation alerts, payday loan monitoring, court records and bookings, sex offender registry, file-sharing network monitoring, and 3-credit bureau FICO scores.
5. PrivacyGuard – Best Customer Service
PrivacyGuard is ranked number one in customer service by Contact Center World and has recently added two new features to their lineup of services which are the mobile secure browser and the secure keyboard that both give you a little more peace of mind when it comes to browsing the internet, sharing, shopping, and banking online.
Pros
- $1 Trial for 14-Days
- Daily Credit Monitoring
- Digital Protection App (mobile browser and secure keyboard)
- Award-Winning Customer Resolution Team
- Credit Report and Score Tracking Monitoring and Alerts
- Credit Education Services
- Triple-Bureau Credit Reports and Scores (depending on plan)
- Credit Simulator
- Credit Information Hotline (depending on plan)
- Credit Dispute Assistance
- Credit Card Protection
- Social Security Number Monitoring
- Public Web Monitoring
- Dark Web Monitoring
- Public Records Monitoring
- Reduced Pre-Approved Credit Card Offers
- Lost Wallet Assistance
- Up To $1 Million ID Theft Insurance (with unauthorized fund transfers)
Cons
- Short Trial Period
- Limited Identity Protection Features (no bank account, 401k, or financial monitoring, etc.)
- No Child Protection Plans
IdentityGuard has three protection plans that range from $9.99/mo. to $24.99/mo. and no child protection plans to date.
Each IdentityGuard plan comes with a mobile secure keyboard, mobile and PC secure browsing, dedicated ID fraud resolution support, ID verification monitoring, dark web monitoring, social security number monitoring, public web monitoring, annual public records report, public records monitoring, online fraud assistance, lowering the receipt of pre-approved credit card offers, lost wallet assistance, and up to one million dollars in ID theft insurance.
The other plans include triple-credit reports and scores, triple-bureau credit monitoring (daily), credit score tracking (monthly), a credit score simulator, financial calculators, and a credit information hotline, depending on the plan you select.
Features of Identity Theft Protection Plans with Credit Monitoring
The following are the most common features of identity theft protection services that include credit protection:
Bank Account Takeovers
Bank account takeovers, or bank account fraud, is when someone else takes over your bank account. This results in the perpetrator sending your money to another payee and sometimes even being used to pay their bills. The perpetrator will generally change your password immediately in an effort to give themselves more time to drain your account before you notice.
Pay Day Loan Monitoring
Payday loans, sometimes referred to as non-credit loans, are where a criminal will take out a short-term loan from a business that lends money without performing a credit check. That means this type of identity fraud can occur without triggering a credit monitoring alert which means they frequently go undetected for longer periods of time.
Credit Report Monitoring
Credit report monitoring is when your identity theft protection service monitors your actual credit bureau reports for any inquiries, changes, suspicious activity, or unusual activity then notifies you if anything is detected.
Credit Score Reporting
With credit score reporting, the identity theft protection service will monitor your credit score and notify you if it has gone up or down. If you notice a significant change in your credit score (higher or lower) this could be an indication that your identity might have been compromised.
Identity Theft Insurance Coverage
Identity theft insurance coverage helps you recover should your identity become compromised. These funds cover many of the expenses associated with resolving and restoring your identity theft issues.
401k and Investment Activity Alerts
The 401k and investment activity alerts will monitor your accounts for large withdrawals or other types of suspicious activity and send you alerts if anything is detected.
Bank and Credit Card Activity Alerts
Bank and credit card activity alerts will notify you if a charge, withdrawal, balance transfer, etc. exceed your pre-set dollar amount for notification.
Loan Application Monitoring
If you have loan application monitoring, your identity theft protection service will monitor your credit reports for any indication that a new loan application has been submitted in your name.
SSN Monitoring
Social security number monitoring scans public records and other credit header data sources in an effort to identify records matching your social security number.