Link Interactive Home Security System

"Link Interactive sells do-it-yourself wireless security kits with optional monitoring."

Overall Score: 7.7/10
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What Sets Link Interactive Apart

Link Interactive is the wireless branch of a 60-year-old home security company. Customers pay for Link Interactive equipment up-front, and you can use Link alarm systems with or without emergency monitoring contracts. Monitoring starts at $30.99/month. A Link Interactive contract is for one, two or three years of service.

Key Features

The best features of this system

  • Wireless & Cellular
  • DIY Installation
  • Intrusion Protection
  • Environmental Protection
  • Home Automation
  • Smartphone Control

Link Interactive Price & Packages

Insider Tip: Some webpages list the lowest home security price for Link Interactive as $39.99/month — but good news! Actually the cheapest home security deal from Link Interactive costs $30.99/month. The $40.99 plan is most popular though; it adds big benefits for just $10. Here are some details:

  • The $30.99 Standard Link Interactive plan provides 24/7 emergency monitoring of entry sensors, motion sensors and environmental sensors (fire/flood/carbon monoxide).
  • The $35.99 Gold plan adds smartphone interaction to home security. This includes text alerts and remote monitoring/adjustment of the system. Two-way voice and home automation are added too.
  • The best home security plan from Link Interactive is the $40.99 Elite package. It adds to the Gold plan with video security.

Link Interactive Equipment Costs and Price List

Most of equipment from Link Interactive is made by 2GIG, or “2 Guys In a Garage,” which earns higher ratings for quality than GE’s comparable equipment. The 2GIG base is the number one installed base for home security and control systems. 2GIG is always making their systems better with over-the-air updates, which means that your home security with Link Interactive is always improving. Link Interactive also sells a doorbell camera from SkyBell, smart locks from Kwikset and Yale, a smart lightbulb from Go Control, and smart garage door equipment from LiftMaster. They offer a range of products and services from Alarm.com.

Link Interactive EquipmentEquipment TypeCostMore Details
Qolsys IQ Panel 2Control$450See More
IQ PanelControl$250See More
KeypadControl$41See More
IQ RemoteRemote$193See More
Key FobRemote$26See More
Door/Window Sensor Sensor$24See More
Extended Door/Window SensorSensor$33See More
Recessed Door SensorSensor$34See More
Plunger Door SensorSensor$37See More
Door/Window ContactSensor$26See More
Motion SensorSensor$53See More
Smart Motion SensorSensor$122See More
Tilt SensorSensor$40See More
Glass Break DetectorSensor$69See More
Smoke Heat DetectorSensor$66See More
FireFighter ModuleSensor$55See More
Carbon Monoxide DetectorSensor$80See More
IQ FloodSensor$40See More
Disaster SensorSensor$67See More
Indoor SirenAlarm$43See More
SirenAlarm$64See More
DoorbellDoorbell$30See More
Skybell Doorbell CameraDoorbell Camera$175See More
Interior CameraCamera$129See More
Interior Pan/Tilt CameraCamera$278See More
Exterior CameraCamera$199See More
Smart ThermostatThermostat$108See More
Z-Wave ThermostatThermostat$85See More

Link Interactive Monthly Prices & Plan Costs

Link Interactive offers 3 monthly monitoring plans; the Standard plan, Gold plan and Elite plan.

Link Interactive PlanMonthly PriceMore Details
Standard$30.99See More
Gold$35.99See More
Elite$40.99See More

Standard

Link Interactive’s Standard Plan provides professional monitoring for home security systems and life safety equipment. Monitoring is 100% cellular and uses 2-way voice capabilities to connect you directly with a professional at the monitoring station. With the Standard Plan, Link Interactive monitors for intruders, fire, smoke, flood, and carbon monoxide all with a crash-and-smash alarm that will keep you protected even if an intruder destroys your alarm.

The Standard Plan costs $30.99 per month for monitoring. Link Interactive can monitor many competitors’ systems, or you can purchase new home security equipment from them. Link Interactive offers some much-needed flexibility, because you can self-monitor your security system or pay the monthly fee to have the professionals at Link Interactive monitor it for you. The basic control panel comes standard with all three plans, and then you can customize your system by purchasing individual security products to connect, such as sensors and alarms. Sensors range in price from $22 for a door/window sensor to $112 for a smart motion sensor. You can choose to connect life safety equipment that can detect smoke, carbon monoxide, flood, and temperature. Link Interactive actively monitors these life safety devices even when your system is disarmed. Life safety products range in price from $37 for a smoke alarm to $80 for a carbon monoxide detector.

You can’t have a security system without a control panel. The control panel is the central location where you manage and program your system and all of the connected equipment. The control panel that comes free when you purchase a system is Link Interactive’s 2Gig Go!Control. It has a built-in touch screen, two built-in radios, and is easy to upgrade. This standard control panel also allows you to connect up to 60 security sensors, 3 image sensor supports, and 232 Z-Wave devices. The 2Gig Go!Control also gives you 8 hours of battery backup in case of a power outage. Link Interactive gives you the option to upgrade your control panel to their IQ Panel 2 for $200. This control panel comes with 3 door or window sensors and a motion detector, which have a value of $125, so the control panel almost immediately pays for itself. This upgraded panel allows you to disarm your security system with their Bluetooth, touch-free system. It has sensor encryption and a panel camera, and it takes a picture when your system is disarmed. This control panel offers fewer user codes than the basic panel (31 versus 242) and connects to fewer Z-Wave devices (128 instead of 232), but it will connect to 128 security sensors (as compared to 60 with the basic) and 5 image sensor support (as compared to 3). The IQ Panel 2 includes a 24-hour battery backup, help videos, an SD slot, a photo-frame mode, and 5 built-in radios.

Gold 

The Gold Plan from Link Interactive gives you everything in the Standard Plan plus home automation options and the ability to control your system remotely. This plan costs $35.99 per month, which is only $5 more a month than the Standard Plan. You get complete control of your system from their mobile app, which can provide peace of mind while you are away from home.

Like the Standard Plan, Link Interactive’s Gold Plan allows you to choose between the control panel, 2Gig Go!Control, that comes free with a monitoring contract or the upgraded panel, IQ Panel 2, for an extra $200. You can control either panel from the Link Interactive mobile app. For your basic security system, you have the same equipment options as the Standard Plan, and all equipment from Link Interactive has a 3-year warranty. The difference with this plan really comes down to the home automation products. For automated lighting, you can purchase a light bulb that uses Z-Wave technology for $18. To control your front door wirelessly, you can opt for the SmartCode Lever from Kwikset for $215. Link Interactive also offers smart thermostats from Alarm.com ($108) and Z-Wave ($85), a remote temperature sensor ($23), a touchscreen deadbolt from Yale ($204), smart door sensors ($40), a lamp module that allows you to automate regular lighting ($25), and an IQ doorbell that can trigger your porch light to come on or your camera to begin recording ($32).

Elite 

Link Interactive’s Elite Plan gives you the same great professional security monitoring and life safety monitoring as the other two plans, and you have the home automation features and remote access that also come with the Gold Plan. The Elite Plan adds HD video monitoring with on-demand, scheduled, and motion-activated video recording, all for $40.99 per month.

With the Elite Plan, you can connect indoor and outdoor cameras for added protection. The V522IR Interior Camera has infrared night vision and full 1080p HD video recording. This small camera can be mounted on the wall or placed on a shelf. It uploads videos to the cloud and integrates into your home security system for seamless automation. This camera works with the Link Interactive mobile app to allow you to see, hear, and speak to the person in front of the camera. This interior camera costs $129, while their V620PT Interior Pan/Tilt Camera costs $278. The pan-and-tilt camera offers a panning range of 350-degree for full-room visibility. The field of view is 77 degrees horizontal and 54 degrees vertical. The camera can tilt 125 degrees and offers 720p HD resolution.

Link Interactive offers one exterior camera, the V722W Exterior Camera, for $199. This outdoor camera gives you options when it comes to video resolution. You can choose from 1280×800, 600×400, or 300×200, and you can choose a resolution of 176×144 for your live video stream (but not with recorded video). The infrared night vision can see up to 40 feet away in the dark. Nighttime recording can catch colors and details that make it comparable to daytime recording. The field of view is 62 degrees horizontal and 38 degrees vertical. This outdoor camera has built-in UV protection and can operate in temperatures between -4 degrees to 122 degrees Fahrenheit and in humidity of 20% to 100%. It also allows up to 10 viewers to watch the video feed simultaneously.

Link Interactive’s last camera offering is the SkyBell Doorbell Camera that they sell for $175. This doorbell camera requires a strong Wi-Fi signal. They suggest that you place your Wi-Fi router right inside your door to improve signal or that you use a Wi-Fi extender. The SkyBell fully integrates into an automated home system. Not only can you see, hear, and speak to anyone on your doorstep, but you can also remotely unlock a connected Z-Wave door lock. The doorbell camera includes a built-in motion detector, and movement will trigger the camera to record video clips.

Current Deal

Each new Link Interactive customer gets a free touchscreen control panel, a yard sign and window decals.

Standard

$30.99/mo

+ $180 Upfront Costs*

View Packages
Services
  • 24/7 Professional Monitoring
  • Life Safety
Equipment
  • 100% Cellular
  • Central Station Monitoring
  • Intrusion Alarm
  • Fire Alarm
  • Crash and Smash
Options
  • Up to 43 Sensors

Gold

$35.99/mo

+ $315 Upfront Costs*

View Packages
Services
  • 24/7 Professional Monitoring
  • Life Safety
Equipment
  • 100% Cellular
  • Central Station Monitoring
  • Intrusion Alarm
  • Fire Alarm
  • Crash and Smash
  • 2-Way Voice
  • Email & text alerts
Options
  • Up to 43 Sensors
  • Remote Access and Control
  • Control Lights
  • Control Locks
  • Thermostat Control
  • Geo Services

Elite

$40.99/mo

+ $558 Upfront Costs*

View Packages
Services
  • 24/7 Professional Monitoring
  • Life Safety
Equipment
  • 100% Cellular
  • Central Station Monitoring
  • Intrusion Alarm
  • Fire Alarm
  • Crash and Smash
  • 2-Way Voice
  • Video Monitoring & Streaming
Options
  • Up to 43 Sensors
  • Remote access and control
  • Control Lights
  • Control Locks
  • Thermostat Control
  • Geo Services
  • HD & Night Vision Capabilities
  • Video Recording
  • Scheduled Video Footage

About Link Interactive Security

Link Interactive is the modern incarnation of Mountain Alarm founded in 1952. It’s based in Utah and now partners with Alarm.com to provide security and smart home solutions. The Link Interactive BBB (Better Business Bureau) rating is A+. Customer complaints about Link Interactive through the BBB are extremely rare. Some of their competitors, meanwhile, field hundreds of customer complaints per year.

Link Interactive is a family-owned and -operated business that offers high-quality, customizable home security systems. The company values their customers and employees, and they strive to provide the absolute best safety and security for anyone who chooses to use Link Interactive in their home. The company and the home security systems they sell earn exceptionally high customer reviews. Their customer service goes above and beyond to help each customer get the most out of their Link Interactive system. See our full review of Link Interactive here.


DIY Installation
DIY INSTALLATION

Link customers get the benefits of do-it-yourself security. There’s no need for a technician to visit, there are no installation fees, and alarm owners have more control over setup. Changes can be made anytime without waiting around for assistance.

WIRELESS SECURITY

Benefits of wireless security equipment are drill-free installation, flexibility and portability. Owners can easily expand upon their alarm systems and move them to new properties at no charge.

24/7 Monitoring
24/7 MONITORING

Link alarm systems can be used without professional monitoring, but monitored homes are of course more secure. Link’s emergency operators are well-trained and their monitoring centers have backup for call overflow.

Mobile Alerts
MOBILE APP

Link Interactive security systems work with a free mobile app from Alarm.com. The app sends text alerts when sensors are triggered, plus the owner can login anytime to monitor or adjust the equipment settings.

Disaster Protection
ENVIRONMENTAL PROTECTION

Standard and advanced alarm systems from Link include sensors for carbon monoxide, water leaks, smoke and fire.

Surveillance Cameras
SURVEILLANCE CAMERAS

Indoor and outdoor video surveillance is an option with Link Interactive’s top monitoring plan. Their high-resolution cameras have adjustable motion detectors, which are pet-friendly, and can be programmed to record at specific times.

Smart Home Options
HOME AUTOMATION

The top two security plans from Link Interactive are enhanced with home automation. Link’s control panels are compatible with Z-Wave devices such as programmable thermostats, lights and door locks to enhance home security and convenience.

Remote Control
REMOTE CONTROL

For extra convenience each Link alarm system works with key fobs. Dozens of remote controls are compatible with each system. Some are designed only to arm/disarm an alarm system. Others have panic buttons and programmable features such as home lighting control.

PANIC/MEDICAL ALERTS

Wireless and waterproof, Link Interactive panic buttons can be installed in the home or worn on the body. Panic buttons instantly alert emergency operators and can be used for health and security emergencies.