Travis Goodreau

Learn More About ADT

Between these two security systems, our favorite is ADT.

SecureScore™: 8.7/10

ADT and Ackerman Security are two popular home security companies. If you're looking for both home security features and medical alert technology, they both are great options. Both companies offer state of the art equipment and 24/7 monitoring, but pricing and customer service tend to be open for discussion.

Overview: Ackerman Security vs ADT

ADT services the nation from coast to coast, while Ackerman serves only Mid-Atlantic states, specifically Georgia, Maryland, Virginia, and Washington, D.C. ADT and Ackerman both offer a comprehensive list of features/packages and are mainly designed for homeowners, not renters.

  1. Ackerman serves a very limited area
  2. Both companies have received poor reviews for customer service
  3. ADT offers competitive monthly rates for the level of service offered
  4. Ackerman does not reveal prices unless a contract is being negotiated
  5. ADT offers a six-month, money back guarantee on all equipment costs

Similarities: ADT vs Ackerman Security

Both ADT and Ackerman have been in business for several decades and offer state of the equipment for home automation, medical alerts, security, and video surveillance. While each company's prices are higher than do-it-yourself systems, the packages they offer normally include more devices and have better options for 24/7 monitoring.

  • Long-term contracts
  • Home automation
  • Medical alerts
  • Text, email, and phone notification options
  • Packages for both home and business protection

Differences: ADT vs Ackerman Security

ADT and Ackerman are both extremely well-known within their respective service areas. ADT is very open about their pricing and what each package offers. Ackerman, on the other hand, will not reveal prices until a contract is being negotiated.

  • Ackerman's service area is limited to Georgia, Maryland, Washington, D.C., and Virginia
  • ADT offers both cellular and landline connections
  • Ackerman uses Honeywell equipment in their home security packages
  • ADT offers several devices for environmental disaster prevention
  • Ackerman's packages are custom built to the specifications of each customer


ADT includes pet-friendly motion sensors, home automation, indoor/outdoor surveillance cameras, 24/7 monitoring, environmental sensors, and medical alert pendants that include GPS. Additional devices can be purchased to go along with the package you choose.

Ackerman also offers home automation, 24/7 monitoring, and medical alert options. They also have a variety of environmental sensors that include fire alarms, smoke detectors, and carbon monoxide detectors. Remote control options are also available.


ADT requires a three-year contract in order for installation and setup to be scheduled. ADT offers nationwide coverage, so your system and contract will move with you no matter where you move to in the United States.

Ackerman also requires a three-year contract, but their service area is limited to Georgia, Washington, D.C., Maryland, and Virginia. Moving outside of their service area can result in heavy fees if the contract needs to be altered or canceled in any way.


All three of ADT's main packages require $125 upfront to set up the installation appointment. The Traditional package includes 24/7 monitoring and costs approximately $29 a month. The Control package costs $37 a month and includes both 24/7 monitoring and home automation. The most comprehensive package is the Video which costs $56 a month. It includes home automation, 24/7 monitoring, and video surveillance.

Ackerman does not release its prices unless you are negotiating a contract, but several price options have been found in testimonials and complaints. They require a $99 activation fee to start service. The cheapest package found is $20 a month. Packages go up as you add landline and mobile access with the prices being $29 and $35 a month respectively.


The ADT basic package includes a control panel, backup battery, keychain remote, siren, infrared motion sensor, three entry sensors, and signage. With each upgrade, you increase the number of devices that are included. You also have the choice of a touchscreen or push-button keypad.

Ackerman's equipment is manufactured by Honeywell. Packages include motion sensors, entry sensors, control panel, and siren. Thermostats, glass break sensors, medical alert pendants, and indoor/outdoor video cameras are also available.


Both companies require professional installation. Ackerman will perform a home audit and build a security system to meet each homeowner's specific needs. ADT starts with a basic system and allows homeowners to add devices to create a personalized system.

Emergency Connections

Both ADT and Ackerman offer cellular service and a landline option for reliable emergency connectivity. Each system is set up to provide mobile text alerts, emails, or phone notifications to numbers on the contact list. Proper authorities will also be notified.

Summary: Ackerman Security vs ADT

ADT is one of the most comprehensive home security systems on the market. If you want top of the line equipment backed by a reputable brand, ADT is a good choice. While it's cost is moderate to high compared to others, they offer a variety of equipment for the price.

If you live in Georgia, Maryland, Virginia, or Washington, D.C. and don't plan on moving any time soon, Ackerman serves those areas and is a popular choice. You will have to agree to a long-term contract, but in the long run, will have access to some of the best technology on the market.

See our full review of ADT