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Vivint's Security Equipment and Packages: Features, Prices, & Monitoring Plans
Let’s not sugarcoat it – Vivint is one of the more expensive home security systems. You’re going to pay more for Vivint equipment than you’d pay for almost any other home security system. And while monthly monitoring costs are a little closer to industry averages, they’re still at the higher end of those averages.
The thing is, there’s a lot more to picking the right home security system than just looking at the raw numbers. The real question is how much value Vivint delivers. That’s why, despite its high price tag, we tested a Vivint home security system to see how well it performs and how much value it brings to the table. Ready for our findings? Keep reading.
Learn more about Rob and our methodology →
Let’s start by talking about what customers typically think of Vivint.
We collected ratings from 38 Vivint customers via an online survey. The majority rated Vivint “five stars” in most categories. One-star ratings from a few unhappy campers did drag the averages down. They weren’t happy with customer support, likely related to the limited trial period and lengthy contract. That said, we found the contract was well laid out.
As for our opinion, no system is perfect, but we’ve consistently found Vivint equipment to be among the most reliable on the market. Every system also comes with industry-leading 24/7 professional monitoring. But after living with a Vivint system, we feel that technology is its biggest asset.
Take Vivint cameras, for example. We could talk all day about video resolution numbers and field-of-view, and yeah, Vivint’s got some great numbers when it comes to image quality. Cameras include features like night vision and two-way talk. A lot of cameras from a lot of companies can say the same. Not all of them come packed with the latest artificial intelligence, though.
Vivint’s Smart Deter system is smart enough to know exactly how long someone’s been standing on your lawn. What difference does it make? Well, you don’t want a security alert every time the mailman stops by. Smart Deter focuses on the real threats. Oh, and it can let those threats know you’re paying attention, too. Depending on how you set up your system, it can play a gentle chime to let them know it’s time to move on, or it can bust out a full-on alarm and flashing LED lights to let them know it’s time to flee.
Vivint equipment doesn’t just make you more secure, though. It also makes life more convenient, with full smart home integration and a host of home automation features. In addition to smart security sensors and cameras, Vivint offers a range of smart home security devices, including smart locks, smart lighting, and even smart temperature control. You can combine these in sophisticated ways to create a security net over your home, but the system’s AI is sophisticated enough to learn your routines and make its own adjustments. That means even if you never experience a home emergency, you’re getting something for your money. Note that Vivint is completely compatible with both Alexa and Google Home, but you don’t need either. Vivint’s own home hub controls the entire system, from cameras to garage door openers.
The bottom line is that Vivint’s is the most responsive, high-tech system we’ve tested, including our top-pick security system, ADT.
FYI: Just what kind of high-tech features do you get with ADT? Find out in our ADT review.
Our Vivint Equipment Selection
Now for the tricky bit. What does a Vivint system cost? Well, it depends on what equipment you need. The company likes to custom-design packages to suit individual customers, and almost every situation is unique. What we can give you are ballpark figures based on our tests.
As with most systems, there are three main costs to worry about with Vivint: equipment, monitoring, and installation. Let’s take them one at a time.
Any time you purchase a home security system, the bulk of the cost is the equipment. How much equipment you need is going to depend on your living space. If you live in a sprawling compound, you’re going to pay a lot more than someone living in a modest apartment. At a minimum, expect to pay around $700. For an average-sized home, expect a bill upwards of $1,000.
Any way you slice it, $1,000+ is a chunk of change. Vivint’s outdoor camera costs $399 by itself. You can get an entire SimpliSafe package for around $250. Of course, A SimpliSafe system isn’t a Vivint system. It’s an excellent system, but it doesn’t include the same equipment and features. We’ve already talked about just what you get with Vivint, but for another perspective on the matter, you might also want to check out our Vivint vs SimpliSafe comparison. That will give you some idea of how Vivint stacks up against other top-notch systems.
The bottom line is that Vivint equipment is worth the money. If you have the money.
Note, too, that you don’t have to pay for your equipment all in one go. Vivint offers financing options, and while that won’t make a system any cheaper, paying in installments at least offers the option of affordable payments. The fact is, if the company required true up-front pricing, its equipment costs would make it prohibitive for all but the wealthiest families. With the Vivint Flex Pay plan, though, you can spread payments out over 60 months. Of course, financing can have its own downsides. You have to be sure, for instance, that you want five years of Vivint since it’s virtually impossible to get out of contracts. Still, financing means you can get a Vivint system for between $10 and $30 a month, and that’s within reach of most homeowners.
In fact, once you’ve purchased equipment, Vivint’s prices start to look more competitive. The company’s base option for professional monitoring costs $29.99 a month. That’s actually comparable to ADT and SimpliSafe.
You should keep in mind that monthly prices depend on how much equipment you have installed. Again, you’re going to pay significantly more than $29.99 a month if you’ve got a sensor on every window and a camera in every hallway. It’s also true, though, that a monitoring plan isn’t just about monitoring. Yes, you’re protected by one of the safest 24/7 monitoring plans in the country, but your monthly fees also go towards providing you with state-of-the-art smart home capabilities.
There’s one more Vivint fee we need to talk about: Vivint’s professional installation fee. That fee starts at $99 no matter which package you decide on, but – and maybe you’re sensing a pattern here – costs increase depending on the size and complexity of your equipment package.
Obviously, required professional installation is going to add to your total overall costs. And there’s no doubt that you can save a little money with DIY-installed systems like SimpliSafe and Frontpoint. That said, there are definite advantages to professional installation.
As a starting point, keep in mind that Vivint systems are incredibly sophisticated. If you want it to work correctly and at peak efficiency, you want someone who knows what they’re doing to install it. It’s also useful to have someone who can explain all the bells and whistles to you so you can make use of your system’s full potential. There’s something to be said for kicking back and letting someone else do the heavy lifting. After all, you can probably find more important things to do with your time than figuring out where to place security cameras and making sure your smoke detector is communicating properly with your thermostat.
All told, most homeowners wind up paying between $40 and $75 a month for their Vivint system. That’s at the high end of the market, but broken down into monthly payments, it’s not a lot more per month than what you’d pay for a SimpliSafe or ADT system. And we’ve mentioned this one or two times already – you get plenty of value for the money. Vivint systems come with dozens of impressive features, features that keep you safe and make your life a whole lot more convenient. You can get a complete look at all these features in our full Vivint review.
Pro Tip: If you purchase Vivint equipment upfront, the remaining monthly fee makes Vivint as cheap as some DIY systems.
As we mentioned, we can’t tell you to the penny what you’ll pay for your system. We can talk generally, though, about what you should expect in terms of Vivint costs. Below, we offer some ballpark figures about Vivint’s equipment packages. But first, a quick rundown of Vivint’s features in all of its packages.
Days Tested | 100+ |
Best For | Home Automation |
Best Feature | Smart Hub |
Monthly Cost | $30+ |
Installed By | Professional |
Currently, Vivint offers three equipment packages (though again, you won’t find these described on the company’s Vivint offers three equipment packages – the Starter Kit, the Premium, and the Premium Plus. That’s less than half the number SimpliSafe offers. ADT currently offers six. The thing is, very few customers actually purchase one of Vivint’s three packages as-is. They’re simply baseline packages.
What’s included:
Monthly Cost: $10.00
Upfront cost: $599.00
What’s included:
Monthly Cost: $21.34
Upfront Cost: $1,279.96
What’s Included:
Monthly Cost: $37.17
Upfront Cost: $2,229.92
Both packages include 24/7 monthly monitoring for $51.47.
Vivint Package Pricing
Vivint Package | Monthly Price | Upfront Price |
---|---|---|
Basic | $10.00 | $599.00 |
Premium Plus | $37.17 | $2,229.92 |
Premium | $21.34 | $1,279.96 |
Every Vivint system is customized to your particular home security needs, and the system can grow with it as well. As your needs evolve, it’s simple to add individual devices to your system. Vivint offers a mile-long list of add-ons and upgrades. It helps that Vivint integrates well with so many smart home brands like Kwikset, Phillips, and Nest. That opens up hundreds of options, and Vivint makes it easy to build your smart home one device at a time.
Leaving aside third-party options, Vivint itself offers:
Need even more smart home devices? Vivint also works with Z-Wave compatible devices, and that opens up seemingly endless home automation opportunities.8
Unless you’re as rich as Bill Gates, we wouldn’t recommend buying all this smart home equipment upfront. Still, it’s nice to know that Vivint works with all of it. That means you can start with a basic Vivint security system with monthly payments you can afford, and then buy additional equipment over time.
Vivint Equipment | Equipment Type | Cost |
---|---|---|
Vivint Smart Hub | Control | $399.99 |
Door or Window Contact Sensor | Sensor | $50 |
Recessed Door Contact Sensor | Sensor | $50 |
Wireless Door Tilt Sensor | Sensor | $50 |
Wireless Glass Break Sensor | Sensor | $100 |
Garage Door Controller and Sensor | Sensor | $99.99 |
Wireless Smoke Detector | Sensor | $100 |
FireFighter Smoke Alarm Detector | Sensor | $100 |
Flood or Temperature Home Disaster Sensor | Sensor | $100 |
Passive Infrared Motion Sensor | Sensor | $100 |
Wireless Carbon Monoxide Detector | Sensor | $100 |
4 Button Key Fob Remote | Remote | $50 |
Panic Button | Remote | $50 |
Garage Door Controller | Remote | $99.99 |
Vivint Smart Drive | Storage | $249.99 |
Vivint Indoor Camera Pro | Camera | $249.99 |
Vivint Outdoor Camera Pro | Camera | $399.99 |
Vivint Doorbell Camera Pro | Camera | $249.99 |
Vivint Spotlight Pro | Outdoor Camera Accessory | $249.99 |
Kwikset Smart Lock | Lock | $179.99 |
Nest Thermostat | Thermostat | $249 |
Element Thermostat | Thermostat | $169.99 |
How does your home measure up when it comes to security? Take this quiz to see how you score, and get recommendations to protect your home.
If you’re a fan of cutting-edge tech, there’s a lot to love about Vivint. This home security system is especially feature-rich when it comes to smart home integration. From voice-activated controls to complex smart device routines, there’s not much Vivint can’t do.
Yet for all its impressive capabilities, Vivint equipment is surprisingly easy to use. It helps that Vivint requires professional installation with all its packages. That costs a little more than self-installation, but you don’t have to deal with any complicated wiring yourself, and you’ve got a certified tech on hand to explain how to use all your equipment. Ours positioned every camera and sensor where it could do the most good and wouldn’t need any adjustment. Then he gave us a complete tutorial so that by the time he left, we were comfortable with everything.
SafeHome.org Editor Andrew Garcia unboxing the Vivint control panel
Pro Tip: Even with the most high-tech security system, you and your family will still need to know exactly what to do if it’s ever tripped by an intruder or a disaster like a fire or flood.
The other key to Vivint simplicity? The Vivint Smart Home app. It puts the hub and control panel in the palm of your hand. Again, that’s a lot of control over some pretty high-tech equipment. Standout features of the Vivint system include instant mobile alerts, reliable cellular monitoring, keychain remote controls, disaster protection, hands-free voice control, and remote garage control. And that’s just for starters. Yet, the app’s intuitive user interface ensures you won’t wind up overwhelmed navigating all these features.
Other standout features from Vivint include instant mobile alerts, reliable cellular monitoring, keychain remote controls, disaster protection, hands-free voice control, and remote garage control. Overall, Vivint offers plenty of features if you’re willing to make a sizable investment.
MOBILE ALERTS |
In the event of a possible security breach or fire emergency, Vivint’s monitoring service immediately sends text alerts to notify alarm owners and their listed contacts, such as neighbors and relatives. |
24-7 MONITORING |
Vivint provides 24-hour security monitoring using high-quality cell radio networks. Cellular monitoring is more secure than landline monitoring because it eliminates the opportunity for criminals to cut communication wires. |
WIRELESS EQUIPMENT |
Vivint security equipment is 100% wireless. It won’t cause your home to be cluttered with cords, and installation usually doesn’t require adding holes to walls. You can easily move your equipment to a new residence. |
SURVEILLANCE CAMERAS |
Vivint's doorbell cameras allow you to view and respond to visitors using a mobile connection from anywhere in the world. Vivint also provides standard indoor and outdoor cameras. |
PROFESSIONAL INSTALLATION |
Professional technicians help ensure that Vivint security equipment is free of defects and set up properly. Installation may be available within a few hours of ordering your security service. |
SMART HOME OPTIONS |
Vivint streamlines home management with an app for arming your residence, controlling lights, adjusting the thermostat, and more. Voice recognition technology is among the options. |
DISASTER PROTECTION |
Smoke alarms are most effective when they’re monitored. For comprehensive home protection Vivint provides monitored smoke sensors in addition to home security equipment. |
REMOTE CONTROL |
Keychain remote controls make it convenient to arm and disarm your system without using the touchscreen control panel. Keychain remotes also have panic buttons that directly connect with emergency dispatchers. |
VOICE RESPONSE |
Vivint has partnered with Amazon Echo to offer home automation equipment that responds to voice commands. Get hands-free control of your thermostat, lights, security system and more! |
REMOTE GARAGE CONTROL |
Ever wonder if you forgot to close your garage door? Vivint security can alert you when the garage door is left open. Vivint’s mobile app lets you open or shut the garage door from anywhere. |
Sometimes there’s more to a system’s costs than just the bottom line. That’s definitely the case with Vivint.
First, as we’ve already mentioned, Vivint doesn’t publish any pricing information online. That makes it difficult to know whether or not a Vivint system will fit in your budget. It also means you’ve got to talk with a customer service agent before you can buy anything. Of course, these are bespoke systems, and there is something to be said for white-glove service. There are plenty of home security companies out there that you can never get to pick up a phone. Still, we’re not all comfortable with this sort of process, and it gives Vivint a chance to try to sell you on equipment and services you may not need.
Second, Vivint requires you to sign a three-year monitoring contract. Systems won’t work without a contract, and you can’t buy individual devices without an entire system (though you can add pieces later if needed). Finance your equipment, and that Vivint contract could balloon to five years. There is security in contracts, of course, but five years is a long time to be locked in.
Finally, it’s virtually impossible to get out of a Vivint contract. Even if you decide to move, you’re still responsible for equipment costs and whatever time remains on your monitoring plan. You can take your Vivint system with you, but there’s an additional moving charge to do that. If you know you’re going to be in the same home for some time to come, none of these issues are problems, but we’re not all so stable.
None of these issues diminishes the value of a Vivint system, which is considerable. Like the high prices of Vivint systems, though, it’s important you know these other costs before you invest.
Given just how expensive Vivint security packages can be, it’d be nice if the company offered some discounts and deals. Unfortunately, we’re not aware of any current sales or special offers. We have heard a rumor that the company is sometimes willing to waive its installation fee when customers specifically ask for it. That’s not nothing. And, of course, it always pays to keep an eye on our Vivint pages, since we’re constantly updating to include the very latest information.
No matter where you’re purchasing your home security system, you can always save a little money just by being a savvy buyer. The trick with Vivint in particular is to know exactly what you want and need from your home security system before you call. We took the time to measure our house’s square footage, for instance before we talked to a sales agent. We knew we wanted cameras both inside and outside, and we knew exactly how we wanted our security system to integrate with our existing smart devices. That didn’t entirely stop the agent from trying to upsell us, but it kept the pressure tactics to a minimum.
Here’s what we’d suggest before you call.
Vivint is an impressive home security system with lots of bells and whistles when it comes to home protection and home automation. To us, it’s definitely worth its premium price. Be cautious, though. The cost can easily balloon up if you don’t plan your system well. You can easily rack up a $2,000 bill with just security cameras and smart home components.
Also, because Vivint requires professional installation (that sometimes requires some wiring) and a contract that can be up to five years, it’s not the best fit for most renters. Also worth considering is that Vivint has a stricter moving policy than its peers.
So, to whom do we recommend Vivint? If you’ve settled down and you’re looking for a highly sophisticated smart security system for your long-term residence, Vivint might be for you.
Yes, Vivint offers indoor and outdoor cameras, as well as a video doorbell. Vivint’s lineup includes the Outdoor Camera Pro, Video Doorbell Pro, Indoor Camera Pro, and a smart light accessory to the Outdoor Camera Pro called the Spotlight Pro. Prices of these cameras range from $199.99 for the Indoor Camera Pro to $399.99 for the Outdoor Camera Pro. All the new cameras can store footage locally to a microSD card, which is sold separately. For a fee, you can also store video in the cloud.
Yes, Vivint does offer wireless outdoor cameras with advanced features such as Active Deterrence, person detection, and a built-in warning system and siren.
Yes, Vivint cameras run off a home’s Wi-Fi connection and network.
No, you do not need to have a landline telephone line to use Vivint home security. The company’s home security system operates using wireless connectivity.
A number of smart home devices working with Vivint cameras. Once you link them, you can connect Amazon Alexa devices, Z-Wave devices, Google Home devices, and Apple HomeKit components to your Vivint home security system.
The monthly cost for Vivint’s monitoring services are based on the plan selected. The Smart Security Service starts at $29.99 per month. The Smart Home Service starts at $39.99 per month. Also, keep in mind that you can finance your Vivint equipment, which may add to your monthly cost if you decide to do so.
Yes, you pay for Vivint equipment. The company allows consumers to customize the equipment they decide to include, giving you control over the costs. You can also finance the purchase of your Vivint equipment. If you sign a five-year contract, you do not have to pay for the equipment costs upfront.
Yes, Vivint does have contracts. Most systems require a four or five-year service agreement for financing your Vivint equipment. You can avoid the contract if you decide to purchase your equipment upfront.
No, Vivint cannot be used without monitoring. The company’s professional monitoring service is a part of its pricing plan and subscription costs.
No, you cannot use Vivint cameras without the monitoring service. The company requires users to maintain the monitoring service in order to keep using the cameras and other equipment.
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