SafeHome.org may receive compensation from some providers listed on this page. Learn More
We may receive compensation from some providers listed on this page. Learn More
In-home and mobile alert plans from a nationwide brand
Medical Alert offers medical alert systems starting at $19.95 per month. That’s affordable compared to most medical alert systems that cost upwards of $30 per month. The question is, do cheap prices come with cheap protection or does Medical Alert offer one of the best medical alert systems?
We bought a Medical Alert system and tested it to find out. To cut to the chase, they’re affordable but not the best. Read on to find out its strengths and weaknesses.
More Options:: At the start of the year, the average Social Security benefit was under $2,000 per.month1 That doesn’t leave a lot of room in the budget for a medical alert system. If you need one, though, check out the most affordable medical alert systems we’ve tested.
The best features of this system
With plans starting at $19.95 per month, Medical Alert offers one of the most affordable systems in the industry.
Most medical alert systems, such as Bay Alarm Medical’s at-home system, start at $25 per month. Medical Alert offers some of the most affordable pricing on the market with their at-home landline system that costs just $19.95 per month. That includes equipment, too, although there is a one-time $99.95 setup fee.
Of course, Medical Alert offers much more than an at-home landline system. Their prices go all the way up to $47.95 per month with their Mini Mobile System. Here’s a complete overview of Medical Alert’s pricing for their systems.
>> Learn About: Bay Alarm Medical Review 2025
Medical Alert Systems | Setup Fee | Device Fee | Monthly Plan Cost | Semi-Annual Plan Cost | Annual Plan Cost |
---|---|---|---|---|---|
Home Landline | $99.95 | None | $27.95 per month | $24.95 per month | $19.95 per month |
Home Cellular | $99.95 | None | $37.95 per month | $34.95 per month | $29.95 per month |
Mobile | $99.95 | None | $42.95 per month | $39.95 per month | $34.95 per month |
Mini Mobile | $99.95 | None | $47.95 | $44.95 | $39.95 |
Smartwatch | None | $159 | $39.95 | $37.95 | $34.95 |
FYI: Every Medical Alert system also has a $24.95 shipping fee, but you can get around that shipping fee by signing up for a semi-annual or annual plan with any system.
Just like with any medical alert system, you can expand your system’s capabilities with optional add-ons. The price of extras is not impacted by the system you choose or the length of service you sign up for.
Here are the optional add-ons that Medical Alert offers with all of their systems:
Add-Ons | Device Type | Price |
---|---|---|
Fall Detection | Service | $10 per month |
Protection Plan | Warranty | $1 per month |
Medical Alert Connect | Mobile App | Free |
Key Lockbox | Lockbox | $2.99 per month (free with annual payment plans) |
At $10 per month, we recommend fall detection for all of Medical Alert’s systems. That’s the same rate as all our favorite fall detection medical alert systems. We’d also recommend the protection plan since it’s only one dollar per month but can save you a lot in case your system is damaged, lost, or stolen.
Pro Tip: Instead of buying a lockbox from Medical Alert, you can save money by purchasing your own lockbox. Then, call the non-emergency line for your local emergency services and provide them with the code to keep on file.
Here’s what Medical Alert’s Connect mobile app looked like on our iPhone
Now that we’ve covered how much each of Medical Alert’s five systems cost, let’s get into what you can expect, our experience with them, and whether or not it’s worth the price.
If you’re considering Medical Alert because of their low prices, their at-home systems are their most affordable options.
This system includes a base station and a waterproof help button. As the name implies, it requires a landline in your house. We appreciate that the help button can be worn as a necklace or bracelet. Some systems make us choose one or the other such as when we tested ADT Medical.
The Home Landline system has a decent 800-ft. range. To put that into practical terms, that means if your house sits in the middle of a 14 acre plot, you’d be in range anywhere on your property. That’s plenty of range for most people, but if you need more range, check out our Medical Guardian review. Their system features a 1,300-ft. range.
The help button that comes with the Medical Alert Landline can be used as a necklace or bracelet
Who It’s Best For: Medical Alert’s At Home Landline system is best suited for seniors with a landline on a tight budget who only leave the house when accompanied.
>> Read About: Best Long Range Medical Alert Systems in 2025
FYI: Medical Alert uses only U.S. based agents who are SIA-Certified multilingual operators.2 They are equipped to handle real-time translation in 140 different languages.
Even though the Home Cellular system has a completely different aesthetic than the Home Landline system, they have the exact same specs. They both come with a base station and waterproof, wearable help button.
The only difference is the Home Cellular can connect to a cellular network so you don’t need a landline in your home. They use the AT&T network. Before buying a cellular system, check the FCC’s cellular coverage map to ensure good connectivity in your area.3
Despite the different aesthetic, Medical Alert’s Home Cellular system offers the same capabilities as the landline system
Who It’s Best For: The Home Cellular System is best for seniors who don’t need on-the-go protection but also don’t have a landline at their home.
A lot of on-the-go systems in the industry require a help button device and a separate communication device that you have to keep on you at all times. We like Medical Alert’s setup better. Both of their mobile systems are all-in-one devices so you only need to keep one device on you. The only other device in these systems is the charging dock.
>> Check Out: Best Mobile Medical Alert Systems in 2025
We liked Medical Alert’s Standard Mobile System. It features a four day battery life, which is fairly good for the industry. We’ve seen systems offer a five day battery life such as when we tested the Medical Guardian MGMini. Still, four days is plenty.
Since the device features a built-in speaker and microphone, the casing has small holes in it to provide clearer audio. That means it’s not as waterproof as the at-home system help buttons, but you can still take it with you in the shower. Just don’t submerge it in water.
While we tested an older model, it still had all of the capabilities of the current Medical Alert Mobile System
Who It’s Best For: Seniors who enjoy spending time away from home and want the added protection of on-the-go coverage but don’t mind a device others can see.
Remember: Most Medical Alert equipment comes with a $99.95 setup fee but no charge for their equipment. That lowers your upfront costs, but you will have to return the devices if you cancel your service.
Medical Alert’s Mobile Mini System really is mini. It’s one of the smallest all-in-one mobile systems we’ve seen, but you need to pick whether you want it as a bracelet or a pendant. We like the pendant as it makes it easier to tuck into a pocket or purse, whereas the bracelet is inconvenient if not wearing it as a bracelet. The Mobile Standard can only be worn as a necklace.
Who It’s Best For: Seniors that need on-the-go protection but want their medical alert system to be discreet.
Medical Alert only offers one smartwatch option. While it didn’t make the cut for our list of the best medical alert smartwatches, it’s still a decent option. What prevented it from becoming one of our favorite smartwatch medical alert devices is the limited set of additional features.
Sure, Medical Alert’s smartwatch tracked our heart rate and steps, but that’s about it. We want more from a device we’re paying $149 for. For instance, when we tested Medical Guardian’s MGMove smartwatch, it also offered weather, messages, and reminder apps for only $50 more.
>> Learn More: Do Medical Alert Devices Have Bluetooth?
Who It’s Best For: Seniors that want basic tracking of fitness goals and on-the-go help in case of a medical emergency.
Medical Alert is currently offering free shipping (a $24.95 savings) when you sign on with a semi-annual plan. When you sign on for an annual plan, you get a free lockbox as well. Of course, you will also receive a cheaper monthly rate the longer your initial subscription is.
They also have a special promotion right now for a $1 protection plan for your first billing cycle. Typically, the protection plan costs $5 per month, so if you invest in an annual payment plan, you will save $48.
At Home Landline | At Home No Landline | On The Go |
---|---|---|
$22.95/mo | $32.95/mo | $42.95/mo |
View Packages | View Packages | View Packages |
Services | Services | Services |
24/7 Monitoring | 24/7 Monitoring | 24/7 Monitoring |
Equipment | Equipment | Equipment |
Landline Medical Alert System | Wireless Medical Alert System | Handheld Medical Alert System |
Battery Backup | Battery Backup | Carrying Case |
Neck Button | Neck Button | Interchangeable Wrist/Neck Button |
Wrist Button | Wrist Button | |
Options | Options | Options |
Lock Box | Lock Box | Lock Box |
Protection Plan | Protection Plan | Protection Plan |
Fall Detection | Fall Detection | Fall Detection |
Medical Alert is part of the Connect America brand, a nationwide company based outside of Philadelphia, Pennsylvania, with over 17 years of experience. The brand is also a member of the Medical Alert Monitoring Association (MAMA).4
To assess Medical Alert’s value, we compared it against Bay Alarm Medical and Medical Guardian, two of our favorites. Compared to Bay Alarm, Medical Alert costs less for their at-home systems, but we still prefer Bay Alarm. We find their equipment to be of higher quality and their app easier to use. And beyond at-home systems, Medical Alert costs about the same as Bay Alarm.
Again, when compared to Medical Guardian, Medical Alert costs less too, but that’s the extent of their advantage. Other than price, we recommend Medical Guardian. Their at-home systems feature a longer range and their on-the-go systems, particularly their smartwatches, offer more advanced technology. We find Medical Guardian worth the higher price.
To ensure our reviews offer you as much value as possible, we bought a Medical Alert system and lived with it for about two and a half weeks. During our time testing Medical Alert, we used the following key criteria to assess its quality and value:
Our Medical Alert review was conducted by our team of senior care experts who have years of industry experience. They cover every aspect of the medical alert systems we test that can impact your safety. We also reach out to third-party experts for their opinion and current customers to round out our reviews with their insights.
If you’re looking for a low-cost medical alert system for your home or your loved one’s home and have a landline, Medical Alert is hard to beat. Their $19.95 price is one of the lowest in the industry.
That said, beyond the low price for their Home Landline System, we found their other systems matched the prices of their competitors except with fewer features. They’re not bad medical alert systems. We find them to be fairly middle of the road. It’s just that there are better options out there.
The cellular, mobile, and smartwatch alert system will work anywhere in the United States, provided you have AT&T coverage. If you have a landline, but limited AT&T coverage, you can still use the Home Landline system.
Both mobile systems are water resistant; they can be used in the rain or shower. However, the help buttons and smartwatch are waterproof, so they can be submerged in a tub.
No, Medical Alert does not offer a free trial period or money-back guarantee.
Not a problem. The response center staff is trained to use a real-time translation service that is capable of translating 140 languages.
If you press the help button and a monitoring center associate is unable to speak with you, they will still dispatch emergency services to your last known location or the GPS coordinates of your device. A message will also be relayed through the caregiver’s app.
Social Security Administration. (2025). What is the average monthly benefit for a retired worker?.
https://www.ssa.gov/faqs/en/questions/KA-01903.html
Security Industry Association. (Accessed 2025). About SIA.
https://www.securityindustry.org/about-sia/
Federal Communication Commission. (2021). FCC National Broadband Map/em>.
https://broadbandmap.fcc.gov/
Medical Alert Monitoring Association. (Accessed 2025). Membership Directory “Regular Members”.
https://www.medicalalertmonitoringassociation.com