Editor's Note:: LifeLock Senior is no longer a part of LifeLock's offerings. Head over to our guide to LifeLock's plans to see LifeLock's current offers, or check out our review of AllState identity protection. AllState is our best identity protection service for families, with comprehensive protections suited for senior loved ones.
Overview
LifeLock Senior is designed to help adult children monitor their older parent’s identification information. It offers a comprehensive list of features to help do this including data breach notifications, court record scanning, and lost wallet protection. The company’s services are designed to be easy to use, too, with a uniquely designed app that makes navigation easy for both the individual and the adult children.
LifeLock Senior offers USPS address change verification, home title monitoring, new accounts (as well as significant changes to existing accounts), and credit card activity alerts. It can also help individuals to reduce the number of pre-approved credit card offers they receive.
Features & Services
LifeLock Senior has a wide range of protection tools available to support senior needs. However, it also does a good job of making these tools very easy to use overall. Here are some of the key features available to those who subscribe to LifeLock Senior.
Wide Range of Threat Detection
The company’s technology is streamlined and effectively designed to address most needs. It allows for the detection of threats for a number of sources. This includes bank and credit card activity that may be out of the norm such as cash withdrawals or transfers. It can also manage retirement account activity including investment accounts and 401ks. It helps to monitor changes to the home’s title, bank account takeover, and new account establishment using the individual’s identification.
Dark Web Monitoring
The dark web is one of the hardest to monitor areas for identity theft, yet this is where many losses occur. LifeLock Senior works to monitor any access to personal identification on these portals, minimizing the risk that your Social Security number, name, or other personal data will be bought or sold by illicit users.
Up to $1 Million in Coverage
The policy offers several types of coverage options. It provides up to $100,000 in personal expense compensation****, which occurs if wages, documents, or travel costs are incurred as a result of identity theft. It provides up to $100,000 for stolen funds****, which occurs in any instance of money being stolen. It also offers $1 million in lawyer and expert coverage**** to help individuals who are the victim of identity theft to obtain the necessary experts to help them to resolve their cases.
24/7 Live Support Available
If there is a concern, the system sends an alert to the user. This can be done over the phone, through a text message, or through an email, depending on the way the user wants to be contacted. This 24/7 life member support is there for any need that may occur even one that you learn about in the middle of the night. What’s more, these services are available through a U.S.-based identity restoration specialist. This makes communicating with those about your losses easy to do.
Ease of Use
One of the key features that make LifeLock Senior ideal is that an adult child can help. It can send alerts to that person if the senior would like. Additionally, the technology is very easy to navigate and use both on a personal computer or on an app on a smartphone. While it does require several steps to access various alerts, most seniors who can use a smartphone app will find no trouble with this version.
Customer Service
A variety of benefits exist in choosing LifeLock Senior over other products. The customer service aspect is one of them. With professionals available 24 hours a day to provide assistance, the company is there immediately if there is a problem. Additionally, all of the representatives are based in the U.S., which makes communication easy to do. LifeLock also offers great information online through the member area and a toll-free number for additional questions.
Value
The LifeLock Senior plan is $19.99 per month, plus additional costs for taxes. There are no additional fees or anything else to purchase.
Summary
For adult children who are worried about other people stealing the identity of their senior, LifeLock Senior works very well. Though it can seem a bit pricey for some, it offers comprehensive identity theft protection. It can provide a wide range of supportive services if there is a breach in data as well.
*LifeLock does not monitor all transactions at all businesses.
**Terms apply to all LifeLock plans.
***The credit scores provided are VantageScore 3.0 credit scores based on data from Equifax, Experian and TransUnion respectively. Any one bureau VantageScore mentioned is based on Equifax data only. Third parties use many different types of credit scores and are likely to use a different type of credit score to assess your creditworthiness.
****Reimbursement and Expense Compensation, each with limits of up to $1 million for Ultimate Plus, up to $100,000 for Advantage and up to $25,000 for Select, when purchased in Norton 360 with LifeLock plans. And up to $1 million for coverage for lawyers and experts if needed, for all plans. Benefits under the Master Policy are issued and covered by United Specialty Insurance Company (State National Insurance Company, Inc. for NY State members). Policy terms, conditions and exclusions at: LifeLock.com/legal.
