Medical Guardian Alert Systems: Cost, Features, and More

Setting Up Medical Guardian

Buying Experience

Medical Guardian makes the entire experience simple and easy through an online buying experience. All the options are laid out clearly across the top of the homepage. One click pulls up features and pricing data – all the information you need to make the right choice, whether you’re buying for yourself or a loved one.

There’s no complicated paperwork before you buy. You don’t have to gather your medical history or decide who to make your primary contact. Just pick out your equipment and choose a monitoring plan. This simplicity shows Medical Guardian understands their audience. We regularly see overcomplicated sign up processes that prevent seniors from getting the protection they need.

There’s even a handy Buying Advice tab on the homepage. It’s not as inclusive as our medical alert system buying guide, but it can certainly help you select the right Medical Guardian system. Respond to a few simple questions about what kind of medical protection you need, and the company recommends both a system and a monitoring plan. That’s it. A couple of more clicks, and your system’s on its way to your doorstep.

Medical Guardian homepage product options

Installation Process

Installing a Medical Guardian system is, if anything, easier and more straightforward than ordering it.

We tested three Medical Guardian systems – the MGHome Cellular, the MGMini, and the MGMove smartwatch. That’s how we know all of their systems are easy to install. Even with all three systems, we experienced a streamlined approach with each system arriving in its own box with clear, simple instructions for installation and activation.

As for the installation itself, Medical Guardian offers two ways to set up its products – you can go through the entire process online, or you can call and talk to a customer service representative. We gave both a try. After all, we had three systems to get running.

My Guardian product boxes

First up, we tried the online method. The side of the box has a QR code that brought us right to the installation guide. You’ll also find the URL in the paperwork if you don’t like scanning QR codes. At the portal, we input our product UDI and some basic payment information to get our subscription started. It only took a few minutes.

The dial-up setup was just as easy and straightforward. No long waiting on hold – we got someone on the phone almost immediately. The steps in this case were essentially the same as in the online setup, but we had the advantage of a real live person walking us through each piece of the process.

In both cases, we only needed to get one device working. Once we’d done that, all the other equipment paired with it automatically. Everything showed up in our online account and our MyGuardian app as well. And that was the hard part! Actually physically setting up the equipment involved setting it on our bedside table. No tools, no ladders.

Packages and Pricing

Let’s talk about price. When it comes to medical alert systems, there are three costs to consider: the cost of equipment, the cost of monitoring, and the cost of any extras you might need. All of these costs can vary widely depending on the specific system you choose.

Medical Guardian’s equipment prices are straightforward. Every system costs $150 aside from the MGMove, which costs $200. We like this pricing structure as it makes it easy for seniors to prioritize the system that fits their needs the best instead of saving a few bucks upfront.

MGMove and MGHome Cellular order summary

As for monthly monitoring costs, those vary depending on the specific system you choose and the length of your subscription with annual plans offering the largest discounts. Prices start at $27.95 and go up to $46.95 per month. The chart below provides a complete picture of what you can expect.

In the case of Medical Guardian, though, extras always mean extra services or devices. There are no setup or activation fees making their pricing more transparent than most competitors. The only extra cost you’ll have to pay is shipping. Standard shipping costs $12.50 (free with annual subscriptions). Next-day shipping is $25. Overnight shipping costs $35. Overnight weekend shipping is $45.

Mobile Alert System Features

What exactly do you get for these prices? That depends on the system you buy. All systems offer medical emergency monitoring so if you press the help button, a trained professional can assist you and dispatch emergency personnel. Every device also features Smart Voice Assist, two-way talk, and access to the MyGuardian portal.

Beyond these basics, each device includes its own particular set of features.

MGMini and MGMini Lite

The MGMini and the MGMini Lite come with their own set of features.

• Extended battery life, lasting up to five days
• Step tracking with updates on activity
• Hourly GPS location updates
• Wi-Fi positioning to identify location

MGMove

Meanwhile, the MGMove includes several additional bonus features.

MGMove

• Step tracking
• Weather reports
• Messaging ability using voice
• Reminders

MGClassic

Classic Guardian from Medical Guardian

To these standard features, the MGClassic system adds

• 1,300 feet of coverage
• Option to sync with necklace or wristband (included)
• 32 hours of battery power

MGHome Cellular (Home 2.0)

• 1,400 feet of protection
• Option to sync with necklace or wristband (included)

Of course, to all of these systems, you can add extras, such as fall detection. Let’s get into those next.

Expert Examined

From Christopher Norman, a Board-Certified Geriatric Nurse Practitioner with the National Council on Aging (NCOA)

“One especially memorable patient told me that she learned more patience by wearing her medical alert system. She said that after she built up trust in the system over time, she developed more empathy for healthcare workers. I remember her son saying once that this “new” empathy for others was not something she demonstrated for decades previously. Was it the medical alert system? Trust? Consistency? Who can say for sure, but in my opinion the medical alert system certainly played a role in changing this woman’s outlook as she aged.”

Medical Guardian offers equipment you can use to supplement devices. It also offers add-ons to its service plans.

MyGuardian App

We didn’t need to use the app for emergency help. That’s always just one button away using the system’s help button. The app, however, let us fine-tune our system so that when we hit the help button, it did what we wanted it to. We set it up to alert our caregiver as well as connect us to Medical Guardian’s monitoring team.

The app’s simple interface made it easy to manage our systems, even though we ordered multiple systems. In the app, we could organize them how we wanted with each system having its own dashboard designed specifically for its devices. The MGMove’s dashboard, for example, told us our location, allowed us to set up a list of reminders, and kept track of our health statistics.

MyGuardian app

As you might expect if you’ve been following along to this point, Medical Guardian makes customer service easy, whether you’re looking for help with your system or need to review your bill. Here again, the app is useful. It lets you make payments, change payment methods, set up autopay options, and add new features to your plan. There’s also a way to save emergency medical information so first responders can access it during an emergency.

The bottom line is that this app provides everything you need to keep yourself safe and secure, but it’s simple enough that anyone can use it.

Current Medical Guardian Deals

Medical Guardian looks for any excuse to run a sale. Right now, Medical Guardian is offering 75 percent off its popular products along with a free lockbox, ground shipping, and activation. This is part of their Mid-Year Flash Sale. Flash suggests it won’t last long, so bookmark this page and check back for the best deals available when you’re ready to buy.

Which Medical Guardian System Is Best for You?

Still having trouble deciding which device is best for you? Let’s break it down even further.

Who needs on-the-go medical alert systems?

We recommend on-the-go medical alert systems for people who are constantly on the move. If you’re mobile, active, and are always out and about, these devices are best for you. Additionally, those who have a medical condition or are prone to falling can also benefit greatly from a mobile device, since it’s always on their person.

Who needs home medical alert systems?

At-home medical alert systems are best for homebodies. If you enjoy hobbies and activities at home, this type of system may be best for you. A stationary device is probably more than enough if you’re not prone to falls or have any debilitating medical concerns. For non-seniors living alone who may want some peace of mind, a basic at-home alert system could be worth the investment.

Bottom Line

If you’re an older adult, investing in a solid medical alert system just makes good sense. Medical Guardian is one of the best. You get a choice of five different systems, all providing 24/7 protection from all types of emergencies, plus easy installation, and plenty of useful add-on features.

Best of all, though, you get all of that at an affordable price. Whether you’re looking for a basic in-home system or a stylish smart watch, you need simple monitoring or fall protection, Medical Guardian puts medical alert systems within reach of virtually anyone.

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