Bay Alarm Medical Alert Systems: Cost, Features, and More 2026

Ordering Bay Alarm Medical Alert Systems

Buying Experience

Bay Alarm’s website made it easy for us to compare all four available systems. It displays each system with clear images and feature breakdowns, and clicking any of the options opens a detailed overview.

We found pricing just as straightforward. We were able to compare equipment costs, monthly fees, and optional add-ons without running into hidden charges during checkout. This also made it easy to weigh landline versus cellular systems. Our recommendation is to choose cellular if budget permits. It costs a bit more each month, but it’s more reliable during power outages.

Bay Alarm device options

While you can’t build a system from the ground up, every Bay Alarm package allows customization. During testing, we added Fall Detection for $10 per month and two wall-mounted emergency buttons for $35 each. Once you pick a base package, all upgrades are available under the add-ons tab at checkout.

Installation Process

Setting up our Bay Alarm Medical equipment was straightforward. The comprehensive video tutorials walked us through each step. We had our system up and running in less than 10 minutes. Granted, we set up home security equipment for a living. Even so, we had zero problems getting these devices up and running.

Customer Support

Bay Alarm makes support straightforward. Their FAQ, help guides, and instructional videos gave us everything we needed to reset the lockbox combination, with clear step-by-step instructions.

We also tried calling customer service. We reached a knowledgeable representative in under three minutes who walked us through the possess and offered practical tips for choosing a secure, memorable code.

Overall, we’ve had a positive experience with Bay Alarm’s customer support.

How Bay Alarm devices work

Packages and Pricing

As we hinted at before, Bay Alarm Medical offers four separate medical alert systems. Each one comes with 24/7 professional monitoring and options to customize the system based on your needs.

Let’s start with Bay Alarm’s SOS Home system. This is a home-based system offered with either a landline or cellular connection. The cellular version has a higher monthly fee because it needs to access the networks. You can also add Fall Detection to either system for an extra $10 per month. Here’s a full breakdown of the SOS Home’s options:

• The SOS Home Landline costs $27.95 per month
• The SOS Home Cellular costs $34.95 per month
• The SOS Home Cellular with Fall Detection costs $44.95 per month

If you’re a senior on the go, Bay Alarm’s SOS Micro package would be a better fit. This system works anywhere, so you can stay protected wherever you roam. You can bundle this system with fall detection or an SOS Home. All three options require a $149 equipment fee and a monthly fee as follows:

• SOS Micro costs $34.95 per month.
• SOS Mobile with Fall Detection costs $44.95
• The SOS Mobile 360 Bundle, which includes both the Home and Micro devices, costs $59.95

Expert Examined

From Christopher Norman, a Board-Certified Geriatric Nurse Practitioner with the National Council on Aging (NCOA)

“I have had some caregivers that have used tracking capability to good effect to mobilize help from the medical alert system user’s local neighbors, which has avoided emergency personnel use and been better for everyone involved. Having caregiver tracking is most often beneficial as part of a comprehensive safety plan, not as an independent feature.”

Bay Alarm purchase help and options

The SOS All-In-One 2 is another mobile system. It works as a standalone device that you can wear as a lanyard just like the emergency button for the SOS Home system. However, the All-In-One 2 works anywhere like the SOS Micro. Equipment costs vary from $149 to $245 depending on the plan.

As for monitoring, you have three plan options.

• The basic All-in-One 2 costs $34.95 per month.
• The All-in-One 2 with Fall Detection costs $44.95 per month.
• The All-in-One 2 with Fall Detection and 360 Bundle costs $54.95 per month.

Finally, Bay Alarm offers a stylish SOS Smartwatch. The smartwatch offers the mobility of the Micro but adds features like a step tracker and a weather app packaged in a sleek high-tech design. It can help conceal the fact that you’re using a medical alert system. The Smartwatch requires an initial investment of $199, but you can choose from multiple monthly plans.

• The basic Smartwatch with monitoring costs $39.95 per month.
• The Smartwatch with Fall Detection costs $49.95 per month.
• The Smartwatch with Fall Detection and the 360 Bundle costs $64.95 per month.

Below is an overview of all of Bay Alarm Medical’s alert systems.

Bay Alarm Medical Equipment and Features

Every Bay Alarm Medical system connects you to its U.S.-based monitoring centers. In our testing, the average response time was less than 30 seconds. The centers are available 24/7/365. They’re even open during holidays and severe weather events. That said, each system comes with its own particular equipment and set of features. To get the most out of your medical alert system, you want to choose the system that is best going to suit your individual needs.

SOS Home

• At-home device
• Landline or LTE cellular
• 24/7 U.S.-based monitoring
• Wearable button
• Neck lanyard or wristband

SOS Mobile

• Mobile device
• 24/7 U.S.-based monitoring
• Caregiver tracking

SOS All-In-One 2

• All-in-one device
• 24/7 U.S.-based monitoring
• Caregiver tracking
• In-home wearable button
• Lanyard and wristband

SOS Smartwatch

• Smartwatch device
• 24/7 U.S.-based monitoring
• Caregiver tracking

Holding extra pendant for Bay Alarm Medical home device

Bay Alarm Medical also offers an extensive selection of add-ons to enhance your system’s functionality and convenience:

Bay Alarm Medical home device in box

Bay Alarm Medical App

We recommend downloading the Bay Alarm Medical app for iOS or Android. It simplifies account management from anywhere, offering system guides, real-time billing details, payment history, and autopay setup. Updating personal information is quick, and everything syncs automatically without calling support.

You can use all equipment features without the app, but we find the family-sharing option particularly valuable. Loved ones can help manage the account, receive alerts, and update emergency contacts—useful for caregivers and adult children.

Bay Alarm mobile app download page

In our tests, the app answered most questions faster than calling customer service. Its knowledge base includes troubleshooting guides, billing explanations, and quick video tutorials. When we need clear information fast, the app is our best option—though phone support remains available if you prefer speaking with someone.

Current Bay Alarm Medical Alert System Deals

We’ve seen Bay Alarm frequently offer promotional pricing on equipment, with discounts lowering costs by 20 to 40 percent. For example, the $199 SOS Smartwatch currently costs $159.20 after a 20 percent discount.

We also recommend exploring Bay Alarm’s 360 Bundle deals. You get a wearable mobile device and an in-home system for one bundled price. While buying separately is cheaper if you only need one, the bundle saves approximately $35 annually if you need both types of coverage.

Additionally, Bay Alarm offers two-for-one couples coverage. When one person signs up, their spouse is covered at no extra charge—generating significant long-term savings.

Looking at the Bay Alarm Medical smartwatch

Which Bay Alarm Medical Alert System Is Best for You?

Finding the right medical alert system isn’t just about price—it’s about matching capabilities to your lifestyle and health needs. Value means getting the features you need at the lowest price, not necessarily the cheapest option.

Which system offers the best value depends on your specific situation. We recommend considering your daily routine, health conditions, and living situation when evaluating which features matter most.

Do you need an on-the-go system or an at-home system?

On-the-go medical alert systems provide protection while you’re mobile. With GPS tracking, operators dispatch local emergency services wherever you are. If you’re active outside your home, we recommend the SOS All-In-One, SOS Micro, or SOS Smartwatch.

When does an at-home system work better?

Many medical alert users are seniors who don’t leave home without assistance. If that describes your situation, a home SOS system is ideal. We still recommend having a mobile option for occasional outings, but a home system monitors your daily activities and provides assistance during emergencies within your residence.

Testing Bay Alarm Medical home device

Bottom Line

No system suits everyone, but Bay Alarm comes close. Most importantly, it’s reliable. Whether you choose mobile or in-home care, the equipment works when you need it and monitoring agents respond appropriately—we’ve verified this through our testing.

Bay Alarm also delivers peace of mind affordably. In-home equipment is free, mobile equipment is reasonably priced, and monthly monitoring starts at just $27.95 with comprehensive features. This combination makes it one of the top medical alert systems we’ve tested.

Bay Alarm Medical FAQs