Medical Guardian Cost and Pricing

Medical alert systems that are impressive on quality and fair on price.

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SecureScore™: 9.1 / 10 This rating is derived from our editorial team's research, hands-on product testing, and customer surveys.
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9.1 SecureScore™
Customer Service
9.0
Value
9.0
Equipment
9.2
Features & Technology
9.0
Ease Of Use
9.2
SecureScore™
9.1

When it comes to caring for our aging loved ones, we want to be compassionate. That’s not always an easy balance to strike. It’s crucial, for instance, that they have their freedom and independence. All of us deserve privacy. All of us deserve dignity. These have to be balanced, though, against their safety and security. As their caregiver, you need the peace of mind knowing that they’re protected in an emergency situation.

To get the best of both worlds, you need to invest in a medical alert system that checks all the boxes. It needs to be discrete, it needs to be powerful, and it needs to be reliable.

So does Medical Guardian fit the bill?

We’ve spent countless hours testing Medical Guardian’s products and services, and we can definitely say they’re one of the best in the business.

Medical Guardian’s state-of-the-art features, great customer service, and overall ease of use make it one of the best alerts we’ve seen in the industry. It also offers flexible medical alert solutions for at-home and on-the-go protection.

State-of-the-art doesn’t come cheap, though. Medical Guardian systems aren’t outrageously priced, and in fact, they’re actually quite reasonable when you consider what you’re getting for your money. Nevertheless, they’re a little more expensive than the average medical monitoring system, both in terms of equipment and monitoring. The good news is that they’re absolutely transparent with their costs. You won’t wind up surprised with hidden fees: everything is upfront and clear on their web pages. Plus, you can save a bit of money on any monitoring plan if you’re willing to sign up for a full year. Save even more through the company’s deals and discounts offered throughout the year. Right now, for example, you can get your first month of monitoring for free when you sign up.

Medical Guardian offers a variety of medical alert systems, and they’ve made quite a few changes recently. We want to help you make a wise decision. After all, buying an alert system is a big deal. It’s crucial to get the right one that makes sense for you or your loved one. So read on to find all you need to know about Medical Guardian and whether its products are right for you.

Mobile Guardian Necklace

MGHome Cellular

Did You Know? Medical Guardian offers an online assessment that older adults or their loved ones can take to help determine the level of protection needed.1

Seniors looking for convenience in their medical alert systems will have a hard time finding one that’s easier to use or more reliable than Medical Guardian. And they go beyond basic functionality, too.

If you do much research into medical alert systems, you’ll quickly find that equipment can be clunky and services a bit…dated. These companies don’t always invest in product development because they’re dealing with seniors, and they don’t think cutting-edge matters to most older adults. Not so with Medical Guardian.

In recent months, the company has introduced a new MyGuardian app that allows users to pay their bills online and set up medication reminders. Meanwhile, loved ones can track users’ locations via their smartphones. In addition, MyGuardian now offers the MGMove, which looks and functions a lot like a smartwatch. It’s not exactly an Apple watch, but it includes an organizer, a weather app, and even a step counter. Texting is simple with built-in speech-to-text capabilities, and, of course, help is always just one push of a button away.

Of course, the features and devices you’ll receive will depend on your Medical Guardian package. As far as packages go, there are two affordable, easy-to-use in-home systems and three high-quality mobile solutions. Simply put, there are plenty of options to choose from.

Key Features

The best features of this system

  • In-Home & Mobile Monitoring
  • Cellular & Landline Monitoring
  • Fall Detection
  • Excellent range
  • Nationwide Coverage

Packages & Pricing

Medical Guardian is pretty transparent with their pricing. It’s easy to see exactly what you’re purchasing, how much the equipment costs, and how much the monthly subscription will be. The website is easy to navigate, and you’re not going to be surprised with hidden fees at checkout like other providers spring on you — things like activation and installation fees or processing costs and yearly memberships. Bonus points for being up front, Medical Guardian.

You should know that Medical Guardian offers a whole range of add-ons, from a lockbox or equipment warranties to special 911 alerts. All of these cost extra, and if you get a little over-enthusiastic they can inflate your monthly bill pretty quickly.  Most of these, though, aren’t strictly necessary to keep your loved ones safe. If there’s a particular service you think would help, by all means add it. No need to go overboard, though.

Something else to keep in mind — Medical Guardian’s monthly fees are about on par with other in-class systems on the market today. The one exception is the price of the Mobile Guardian, which, at $44.95 per month, is a little above average. That said, an equipment fee isn’t required with this system. At the end of the day, we think Medical Guardian’s prices are exactly where they should be for the quality of service they provide.

Package Pricing Snapshot for Medical Guardian

Medical Guardian Alert Systems System Type Monthly Plan Cost One-Time Equipment Charge
MGClassic At-Home / Landline $29.95 $0
MGHome Cellular At-Home / Wireless $37.95 $149.95
MGMini Mobile / Wireless $39.95 $149.95
MGMini Lite Mobile / Wireless $44.95 $149.95
MGMove Mobile / Wireless $39.95 $199.95

Discount Alert: Right now the Mini Guardian is 50 percent off, and they’re offering free shipping, a free lockbox, and a month of free service to boot.

In addition to a monthly payment plan, you can also opt into paying either quarterly or annually. The annual payment option will save you money in the long run. For example, buying an annual subscription plan for the MGClassic reduces the monthly cost from $29.95 to $27.45. $329.45 is a hefty price to pay up front, especially when you consider you have to purchase equipment as well.

A Bonus for Spouses: With the spousal monitoring program, when you buy a second Medical Guardian pendant for either of the at-home systems, monitoring is covered for free.

Equipment Upgrade Costs

We’ll touch on the alert systems and packages soon. For now, let’s go back to those add-ons we mentioned earlier. Medical Guardian offers add-ons and upgrades so that you can customize your system to meet your exact needs.

Some of these add-ons deliver clear medical benefits for seniors with specific needs, like fall detection. Other add-ons can provide some extra safety, like the wall-mounted emergency button. Others might not be necessary for every family, so it’s best to evaluate your own needs to keep your monthly costs low.

Medical Guardian Add-On Function Price
Additional Neck or Wrist Pendant At-Home Help Button $2.99 per month
Fall Detection Sensors for Most Wearable Devices $10 per month
Entryway Key Lockbox Lockbox $2.99 per month
Wall-Mounted Button Indoor Help Button $2.99 per month
Voice-Activated Wall-Mounted Button Indoor Help Button $4.99 per month
OnGuard Alerts Real-time Text & Email Notifications $2.99 per month
Protection Plan Warranty $6.99 per month
Elite 911 One-button speaker with direct connect to 911 $9.99 per month
Support Circle Apps Caregiver connection with MGMove $5 per month
Fall Detection Pendant Wearable pendant in case you can’t reach the wall-mounted button $10 per month
Mobile Guardian Wrist Pendant

Mobile Guardian Wrist Pendant

Medical Guardian is one of our favorite alert systems, but if you’re looking for a budget-friendly solution, then we’d also recommend looking into Bay Alarm Medical packages. And one other low-priced option to check out — while testing and reviewing MobileHelp, we found that their systems also have reliable coverage at a competitive price.

Alert Systems & Packages

There are five Medical Guardian alert systems to choose from, each of which includes different equipment and services. We’re going to break down each of them below, starting with the at-home units. These tend to be a little cheaper because they don’t require GPS monitoring or the other features more mobile people might need. After that, we’ll unpack the mobile units for seniors on the go.

Medical Guardian

Medical Guardian

All systems, though, home and mobile, come with 24/7 professional monitoring from a TMA Five Diamond Award Monitoring Center. Only companies that meet the highest standards for professionalism, training, and expertise wind up with the Five Diamond.2 Those kinds of credentials guarantee that not only will your loved one receive immediate help from highly trained personnel any time they need it, at the push of a button, but that they can count on friendly, caring, helpful responses even when it’s not an emergency.

FYI: One thing that distinguishes the three on-the-go medical alert systems from each other is fall detection. The MGMini Lite offers fall detection through a separate help button pendant. With the MGMini, fall detection is built into the mobile device, making it a true all-in-one system. The MGMove, worn on the wrist, does not offer fall detection at all.

At-Home Alert Systems

MGClassic

MGClassic from Medical Guardian

MGClassic from Medical Guardian

This system includes a base station and either a bracelet or necklace help button. It’s fairly bare-bones, in our opinion, and it requires a landline hookup. However, it’s simple and affordable at $29.95 per month. One feature that really stands out is the range from the base station, which at 1,300 feet, is definitely one of the best out there. An older adult who uses a landline and has a large home or yard could definitely benefit from this system.

Who It’s Best For: MGClassic is best for home-bound seniors who have a landline in their home.

FYI: The base unit for the in-home systems both have at least a 32-hour backup battery in case of a power outage. We always like to see this feature as severe weather events and equipment failures can occur anywhere, anytime.

MGHome Cellular

MGHome Cellular from Medical Guardian

MGHome Cellular from Medical Guardian

For just a few dollars more per month, at $37.95 per month, MGHome Cellular comes with a high-quality base station and the option of a black or white watch band or a lanyard to use with the help button. But the main difference between this and MGClassic is that MGHome Cellular uses cellular monitoring via AT&T. So MGHome Cellular is a great option for those families and individuals who have eliminated their landline. And, as noted in our guide to the best cellular medical alert systems, the range has recently been updated from 600 to 1,400 feet, which is an industry high.

Who It’s Best For: MGHome Cellular is best for home-bound seniors who want ultra-fast response times and don’t mind losing some range for it.

Mobile Alert Systems

Mini Guardian

Active Guardian by Medical Guardian

MGMini from Medical Guardian

The MGMini is a go-anywhere unit that is small and discreet. It will also cover users anywhere they happen to go in the U.S., so long as there’s a signal through Verizon’s 4G cellular network.

How small is it? Well, without getting too technical, it weighs about 1.3 oz, less than a single slice of whole-grain bread. In addition to being light, though, it’s also fairly inconspicuous. It’s flat, and it measures just 1 ½” x 1”. For reference, that’s about the size of a raffle ticket. In short, it’s easy to take anywhere, and it won’t draw attention to anyone wearing it.

Mobile Guardian Closeup

MGMini Closeup

A few other unique features — it comes in three colors (black, white, and silver), has a five-day battery life, and uses both GPS and Wi-Fi for precise location detection.

Who It’s Best For: Seniors who leave home often and want an alert device that goes virtually unseen.

Mobile 2.0

This system comes with a button you wear as a wristband, similar to a watch. That button connects to an app on your mobile device, which communicates with loved ones as well as a central hub. At $44.95 per month, this reliable option also includes advanced GPS tracking and a 500-foot at-home range for the pendants.

Who It’s Best For: Mobile Guardian is best for seniors who desire reliable at-home and on-the-go coverage.

MGMove

MGMove by Medical Guardian

MGMove from Medical Guardian

For seniors who care about having the latest gadgets, the MGMove is a stylish smartwatch that just happens to double as an alert device. Of course, if you need help, you can get it with a single touch of the watch’s oversized touchscreen face. In addition, though, you can check the weather, keep track of your exercise routines, and organize your day. Add the Social Circle Apps Package, and you can keep up with friends and family using MGMove’s unique voice-to-text capabilities. The watch comes in either black or white and costs $199 plus $39.95 per month for monitoring.

Who It’s Best For: The MGMove is best for fashion-forward seniors who want the most discreet and functional alert system available.

Pro Tip: Medical Guardian offers monthly, quarterly, semi-annual, and annual plans. However, we recommend just going with month-to-month coverage, unless you have the budget to work with to purchase the equipment upfront.

New MyGuardian App

No matter which Medical Guardian device you choose, you get access to the brand-new MyGuardian app. This app’s intuitive interface is specially designed for seniors and allows users to easily organize their monitoring plans and get help from customer service. Billing is simple. You can check all your past payments, make a one-time payment, or set up autopay using a credit card or bank account. Communication is just as simple. You can reach out to members of your Care Circle, and you can make decisions about who to add to that circle. You can also use it for location tracking, to set up reminders for medications and daily tasks, and to store emergency medical information.

Current Deal

At the time of this writing, Medical Guardian is offering 50 percent off on a mini device, plus a month of free service, free shipping, and a lockbox. Keep an eye out throughout the year, though, as deals like this come and go fairly frequently.

MGClassicMGHome CellularMobile 2.0
$29.95/mo$34.95/mo$39.95/mo
View PackagesView PackagesView Packages
Services
Services
Services
24-Hour, U.S. Based, Emergency Monitoring24-Hour, U.S. Based, Emergency Monitoring24-Hour, U.S. Based, Emergency Monitoring
Two-Way Communication with 1300 Feet of CoverageTwo-Way Communication with 1,400 Feet of CoverageTwo-Way Communication with 500 Feet of Coverage
Power Outage ProtectionPower Outage ProtectionPower Outage Protection
On-the-go and at-home coverage
Equipment
Equipment
Equipment
Wearable Medical Alert ButtonWearable Medical Alert ButtonWearable Medical Alert Button
Base StationBase StationMobile device
Options
Options
Options
Additional Medical Alert ButtonsAdditional Medical Alert ButtonsAdditional Medical Alert Buttons
Fall Alert PendantFall Alert PendantFall Alert Pendant
Voice-Activated Wall ButtonVoice-Activated Wall ButtonVoice-Activated Wall Button
Lock BoxLock BoxLock Box
System Protection PlanSystem Protection PlanSystem Protection Plan

Overall Value of Medical Guardian

Medical Guardian offers a decent lineup of alert systems and add-ons. The prices are a touch higher than what we typically expect to see for alert systems like these. But then again, the features are more advanced than most of the services we’ve researched and tested.

We do think the at-home landline option (MGClassic) is too expensive for what you get, but we liked the higher-tier mobile plans. In fact, we can see merit in all three mobile alert systems — that is, if you’re willing to pay the price. Keep in mind that similar options are about $5 to $15 cheaper per month on average. You can compare the starting monthly prices of various alert systems in our rundown of the similar options. That said, we do recommend the MGMini and MGMini Lite if you’re always on the move.

Now, when we say the prices are “a touch higher” than other brands, it’s really not that bad. Some medical alert brands can really set you back for alert coverage. For instance, while researching and testing Life Alert, we found their systems to be priced pretty steep for what you get. You can learn more about this option in our Life Alert cost guide.

Medical Guardian is a company that truly cares about seniors, which is unique. In their case, the positive company culture permeates from the top-down. One of their company’s core values is, “customers above all else,” and it shows from their CEO down to their customer service agents.

Medical Guardian

Medical Guardian

Medical Guardian Background

Founder and CEO, Geoff Gross, launched Medical Guardian out of his apartment in Philadelphia back in 2005.4 Fast forward 15+ years, and today Geoff’s company has helped over 200,000 seniors find peace of mind and a renewed sense of confidence. Geoff was named a Glassdoor Top CEO in 2018.5

Medical Guardian FAQs

Citations
SafeHome.org only uses high-quality sources to support the facts within our articles. Read our editorial guidelines to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.
  1. Medical Guardian. (2021). Medical Alert System Provider. https://www.medicalguardian.com/risk-assessment

  2. The Monitoring Association. (2021). For Consumers – Why Five Diamond Recognition Is Important!
    https://tma.us/programs/fivediamond/

  3. Smartwatch. Wikipedia. Retrieved May 8, 2020. https://en.wikipedia.org/wiki/Smartwatch

  4. Medical Guardian. (2021). A Family-First Approach.
    https://www.medicalguardian.com/about-us

  5. BusinessWire.com. (2018, June 20). Medical Guardian Founder & CEO, Geoff Gross, Named a Glassdoor Top CEO in 2018.
    https://www.businesswire.com/news/home/20180620005726/en/Medical-Guardian-Founder-CEO-Geoff-Gross-Named

Jenny-Wisneiwski
Written By
Jenny Wisniewski
Medical Alert System Expert

After earning a degree in journalism, Jenny Wisniewski spent much of her professional life in education; however, she returned to writing in earnest in the senior care space, acting as caregiver to her mother. She has hand-tested the industry’s top medical alert systems, writing nearly 50 in-depth articles that help seniors age safely in place. Jenny also covers caregiving, Medicare, assisted living, memory care, and Alzheimer’s and Parkinson’s diseases. Previously, she’s written for national publications such as Country Magazine and Sierra Magazine. Jenny holds dual bachelor’s degrees in English/Journalism and Political Science from Miami University in Oxford, OH. She currently resides in Milwaukee, WI.