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Canary Flex Camera

A versatile and easy to use security camera from Canary. Check out our Canary flex review below.

Last Updated On: May 29, 2019
SecureScore™: 7.6 /10
View Packages
7.6 SecureScore™
Customer Service
7.7
Value
8.3
Equipment
7.0
Features & Technology
7.0
Ease Of Use
8.2

Canary Flex Camera Ratings

For those seeking a way to protect their home no matter the weather conditions, the Canary Flex is an option. It is a versatile home security system that can be used indoors or out with good reliability. With a good quality camera with night vision, it can work well for most needs. It also is available as a wire-free or a plugged-in model.

PROS
  • Easy to install
  • Waterproof
  • Allows for remote monitoring
  • Easy to use app
  • Battery-powered, rechargeable connection

CONS
  • The video streaming is only 720p HD
  • The field of vision is less than some models
  • Limited connectivity with smart homes

Overview

Property owners who want a simplistic type of camera to watch their home with will find the Canary Flex to be a good option overall. It is weatherproof and ideal for both indoor and outdoor use. The company designed it to handle difficult weather conditions. This battery-powered system using lithium-ion batteries for reliability. Though it has limited connectivity options, it has a few key features that help it to stand out among home security cameras.

Features and Technology

The Canary Flex offers some high-end features and easy-to-use tech. Its versatility makes it a system to take a closer look at while its overall design is simplistic to put in place. The systems key features and technology include the following:

Indoor and Outdoor Use

One of the better features about the Canary Flex is its versatile use. It can handle the tough outdoor weather, due to its waterproof design. However, it also works very well when it comes to an indoor model. Use it in the nursery or living room, too.

HD Camera

The Canary Flex is an HD camera. It features a 720-pixel camera. This is a good level, but not the best out there. Still, for those who want decent quality live streaming, it is a good option overall. It also offers night vision.

Wireless or Plugged-In

Users can select their preference for using the device. It can be plugged in for continuous use. Or, users can take advantage of the lithium-ion batteries. It comes with extended-life rechargeable batteries.

Lens

Canary Flex features a 116-degree field of view. Though the company states this is a wide-angle vision – and it may be a good fit for some people – it is not the largest field of vision out there. In some cases, this may be a bit limiting.

People-Detection

A nice feature of this system is people detection. That is, it allows for smarter alerts. There are fewer instances in which a false alarm occurs. This feature is AI-powered. It works to recognize people to determine who is a “normal” visitor and who may not be.

Two-Way Talk

Communicating through the camera is an option. With two-way talk, it is possible for individuals to hold real-time conversations with whoever is at the home. This feature is only available to those who purchase a membership along with the device.

Ease of Use

The system is Wi-Fi enabled. That means there are no additional hubs and no overall clutter to manage. It is rather easy to install. It also features a twist and mount feature, which allows for a 360-degree magnetic swivel base to allow for the camera to be turned to the ideal position. It does not move on its own, but can be positioned in a variety of ways.  Once in place, users can connect with the app to operate it, watch live, or to communicate.

One key concern for some is the limited smart home connectivity. At the time of this writing, the system only works with IFTTT or Wink. However, the company may offer more connectivity options.

Customer Service

Canary offers basic customer service support. The product comes with a one-year limited warranty. It’s a do-it-yourself system that makes installation straightforward. Consumers report the most common reason to call customer service is for setup and management of the equipment, including some instances when failures occur. The company’s Better Business Bureau complaints range from product design to difficulty connecting with customer service for troubleshooting help.

Value

It is possible to purchase the camera alone. Doing this allows for no additional monthly charge and real-time views. The system costs $199 (prices change significantly based on the seller). Additionally, users can purchase a membership. This allows for 30 days of video storage for the camera. It also allows for two-way talk and a desktop streaming option for users.

Individuals who purchase a membership which provides 30 days of video, check in at home features for real-time conversations, and a Safety Button that allows you to take security with you. The membership is $9.99 per month. If you purchase a one-year membership, the price of the equipment falls to $89. For those who purchase two years of membership, it’s possible to get the Canary Flex itself for free.

Equipment

There are few add-ons available for the Canary Flex. However, the system comes with a quality microphone, built-in speaker, and both an AC power supply and a 670mAh rechargeable lithium-ion battery. It also has an 8-foot outdoor power cable available.

Summary

Overall, the Canary Flex is a desirable and moderately priced product. For home security or in-home monitoring, the system is a good fit. It is a versatile system in terms of connectivity and use. While it doesn’t offer the best camera or the most connectivity with other smart home systems, it works well for those who need a basic system with a reasonable price point. It’s tough weatherproofing, and nighttime vision makes it a good option for those who live in difficult weather conditions. And, the swivel feature of the camera may offer more options for those who need unique angles of view.

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