ADT has been offering home security and safety solutions to customers for more than 140 years. The company has more than 8 million customers worldwide who trust their line of residential security, business security and medical alert services. With ADT, customers get advanced home security at a low price. ADT’s home security systems offer burglary protection, 24/7 monitoring and more. They also include smoke, fire and carbon monoxide protection. Live streaming video from a computer or mobile device is also available with ADT.
What is ADT Security?
ADT Security Services has 140 years of security history behind it. At first, security alerts were sent by Morse code. ADT's home security systems today offer hardwired and wireless systems that protect against intrusions and environmental damage. Home automation features are also available to help homeowners save on energy costs and improve their quality of life.
What Does ADT Stand For?
ADT stands for American District Telegraph. ADT was originally an affiliation of 57 district telegraph delivery companies. As the telephone became more commonplace in homes, it started to branch out into other types of business.
When Was ADT Founded?
ADT was founded in 1874.
Where is the ADT Corporate Headquarters?
The ADT corporate headquarters is located in Boca Raton, FL.
Who Owns ADT Home Security?
The parent company of ADT home security is Apollo Global Management. This US-based private equity firm started in 1990 and was founded by Leon Black.
What is ADT Pulse?
ADT Pulse is ADT’s app and automation feature for controlling your home security and home automation system. It gives you the ability to arm and disarm your system, integrate third-party home automation devices, change settings on smart home equipment and keep an eye on your home.
How Much Does ADT Cost?
A monthly fee covers the hardware cost and the professional monitoring services . The prices range from $19.99 per month for former ADT customers, to $58.99 per month for a feature-rich home automation and security system from ADT Authorized Premier Provider, Protect Your Home.
Does ADT Do a Credit Check?
Yes, ADT does a credit check when you sign up with them.
How Much Does ADT Monthly Monitoring from Protect Your Home Cost?
Protect Your Home charges $19.99 a month for monitoring alone on systems that are already installed. If you get equipment from ADT or from an ADT Authorized Premier Provider like Protect Your Home, the monitoring fee will be bundled in with your total package fee.
How Much Does ADT Video Surveillance Cost?
ADT Pulse systems include access to the ADT Pulse app, which you can use to check in on your video cameras. Those systems start at $42.99 per month ($10 per week).
As for the cameras themselves, they’re available in different packages from ADT and can be added to custom packages, so we’re afraid we can’t say what each one “costs” individually.
Who Provides the Monitoring for ADT Security?
ADT has the resources on-hand to staff their own professional monitoring service. Your information is kept in-house, so you don’t have to worry about a third-party company having access to your video data and other personal information.
Do ADT-Monitored Packages Require a Landline?
Some ADT-monitoring packages require a landline, but ADT offers a cellular backup service that can circumvent this requirement.
Does ADT Monitoring Require Internet?
ADT monitored security systems requires a high-speed Internet connection if you want to connect home automation and smart home devices to it.
Is ADT Wireless?
ADT has wireless equipment that can be backed up with hardwired and cellular connections.
Can I Use ADT Equipment with Another Company?
Some home security companies can retrofit the equipment of another service through a conversion kit. ADT equipment may work in this situation, but pay close attention to the fine print of your contract if you sign up using an ADT promotion originally.
Can ADT Use Existing Equipment?
Yes, ADT can use installed home security equipment from other companies in most cases. If you choose this option, you can sign up for $19.99 per month with a three-year monitoring contract.
Does ADT Have Cameras?
Yes, ADT offers video cameras for your home security system.
Does ADT Have Outdoor Cameras?
Yes, ADT offers outdoor cameras. ADT’s weatherproof outdoor cameras shoot in crisp 720p HD. They’re motion-activated, so you can count on them when they’re needed most.
Do ADT Cameras Record 24/7?
By default, ADT’s cameras are motion-activated rather than always-on. But you can always open your ADT Pulse app and check in on any of the cameras on your property, and motion-activated alerts can trigger a response from ADT’s monitoring services, which are active 24/7.
Does ADT Have Wireless Keypads?
There are a few ways to control your ADT system wirelessly, and they do include a fully wireless touchscreen panel that serves as a keypad (among other things). On top of that, you can always use the ADT Pulse app via your mobile device or your main control panel, which ADT installs neatly with no visible wires.
Not all ADT systems are wireless, but many new installations are — for more on that, check out our answers on wireless systems, landlines, and internet connections, all below.
Does ADT Work with Ooma?
ADT does not officially work with Ooma. While some people have managed workarounds to achieve this functionality, the performance of the system can be inconsistent with this configuration.
Does ADT Work with Alexa?
Yes, ADT is compatible with Alexa.
Does ADT Work with Google Home?
Yes, ADT works with Google Home.
Does ADT Work with Nest?
Yes, ADT works with Nest.
Does ADT work with Ring?
Yes, ADT does work with Ring. While most security systems do not play nice with Ring doorbell cameras, ADT and Ring have partnered up to make it possible to integrate a Ring Video Doorbell into ADT systems. If you connect your Ring device to your ADT Pulse app, you’ll be able to use the Ring app to control your ADT security and smart home solutions as well as your Ring hardware.
Does ADT Work with Apple Products?
You can use Apple mobile devices with the ADT Pulse app, but Apple smart home devices are not compatible.
How Long are ADT Contracts?
The term of an ADT contract is 36 months (three years). That’s the industry standard for security contracts, and compares favorably to some peers.
What Happens to My ADT System and Contract When I Move?
ADT may request that you leave the security system intact when you move. Their Safe Move service is designed for relocating customers. You get up to $349 in savings on purchasing new equipment and 25 percent off of add-on purchases. You’re eligible for this program if you have been an ADT customer for at least two years and your account is in good standing with them. After the move, you’ll be in a minimum 36-month contract for your home security monitoring.
Are ADT Alarms Pet-Friendly?
ADT offers several alarms that are designed to minimize false alarms triggered by pets.
Where Does ADT Provide Service?
ADT provides service throughout the United States, Puerto Rico and Canada.
Why Choose ADT?
ADT Security Services is a well-respected name in the home security market throughout the US and Canada. It’s also the largest provider in these areas. ADT offers many service plans for its customers, from basic home security packages to full home automation support. Extensive third-party device support allows you to bring your favorite smart home devices and control them through the ADT app, and you can even use ADT’s professional monitoring service with a different company’s security system.