Abode got its start in 2014 when it was founded by a former ADT executive and entrepreneurs with backgrounds in security and technology. This San Francisco, California based company received a substantial investment from Nice S.P.A., an Italian technology company that specializes in home automation, which has expanded the home security offerings that Abode has available.
While the focus of Abode is on high-tech, innovative home solutions, they don’t forget about keeping it simple and inviting to the people actually using it. The goal of their system is to fit into the lifestyle of the people using it and to grow with them, all while offering robust home security.
If you either of the paid plans, then you get 4G LTE backup if your Internet service goes out.
You can expand into the perfect home automation and security setup even if your needs drastically change in the future. The base station and iota are capable of interfacing with 160 devices.
One of the highlights of the Abode home security system is its broad compatibility with home automation platforms. Abode might not have a lot of its own home automation devices, but being open to working with third-party companies means that you can bring in the exact equipment that you prefer. The list is ever-growing and currently includes Z-wave, ZigBee, Google Assistant, Amazon Alexa, Nest, Hue, Ecobee, Lifx, Yale, Kwikset, First Alert, Linear, Danalock, Schlage, Aeotec, and Leviton.
You can set up your friends and family, so they have access to the Abode security system too, making it simple for them to arm and disarm it.
Get a visual confirmation that you are dealing with a break-in or another emergency through the video camera on the iota or from one of the other home security cameras you can add to this system.
The Abode CUE is what really sets it apart from other home security and automation solutions on the market. This technology allows you to create complex scenes and routines with your smart home devices so all of the devices respond exactly how you want them to in this situation. You use the point-and-click wizard to create these interactions, and the system can have up to 100 of them.
You can take your home automation routine a step further and use If This Then That for other automation options.
You can set up the Abode app to send you notifications during certain events, such as when an alarm is triggered or if your house goes above a certain temperature. If you are concerned about anything going on, you can check out the cameras or request assistance remotely.
The things that you can achieve with this home security and automation system might be complex, but the configuration is not. The typical installation time for your Abode system is 30 minutes, as nearly all of the devices are wireless and none of the Abode equipment requires tools.
CUE is incredibly easy to use, even for newcomers to home automation, and the application simplifies your home security operation as well.
The customer support is excellent, with representatives who are clearly listening to your problem to find a solution, rather than just going through a script. You can reach them through live chat, over the phone, and through email. Abode also has a range of self-service resources that cover all aspects of the home security and home automation equipment.
You have three service plan options for your home security system.
This plan is included with all equipment purchases from Abode. You can self-monitor your system via the mobile application, and it stores three days of your media and the timeline. If you end up needing professional monitoring when you’re on vacation or a business trip, you can get it on demand for $8 per 3 days, or $15 for a week. You have limited customer service options, with only the email and self-service site available. This tier also supports the Cue Home Automation Engine.
Your media and timeline storage goes up to 14 days, and you also get cellular backup in case your wireless network goes down. You also have access to the phone support channel. Everything else is the same as the basic plan.
This tier comes with 24/7 professional monitoring, 90 days of media and timeline storage, and premium phone support, on top of the services included in the previous two tiers.
The equipment cost can add up quickly for Abode Iota, especially when you have a lot of home automation needs on top of the security features. You can spread your payments out over time through Abode’s partnership with Affirm. This is a low APR option that can make it easier to get the equipment you want right away.
You are not locked into any contracts and can change your plan tier anytime you want. You get a one-year warranty on equipment unless you pay on an annual basis – it then turns into a lifetime equipment warranty. You have 30 days to decide whether you like your home security and automation system. If you aren’t happy, you can return it without an issue
The iota is a home security base station that includes an HD-streaming camera, motion detector, home automation and home security features in one device. You can talk to the monitoring center through two-way talk directly through the unit. This kit also comes with a mini door/window sensor and a key fob. Home automation devices using Z-Wave and Zigbee are supported, as well as a range of other platforms. Both Google Home Assistant and Amazon Alexa devices are compatible with this unit. The video quality is 1080P.
Abode is an innovative home security company with a strong focus on a flexible foundation for home automation. Despite making it possible to set up a sophisticated smart home ecosystem, it’s a surprisingly easy system to use. This renter and homeowner friendly home security system grows with you, which makes it an excellent choice for people wanting to invest in a long-term solution.