Medical alert systems can be used for any number of reasons. They are not necessarily just for seniors; although, seniors are the largest population of people using them. So if you want to select a medical alert system that best suits your particular lifestyle, you will need to familiarize yourself with the various brands and their associated features and options. This will enable you to make an educated decision about which one is right for you.
Today we are going to focus on voice-activated medical alert systems and the different versions of them that are available.
What Is a Voice Activated Medical Alert System?
A voice-activated medical alert system works just like any other smart home voice controlled device. It responds to voice commands rather than having the requirement of pressing a help button for assistance. In other words, a user can speak a command and receive a response without ever having to push a button.
A voice-activated medical alert system works in conjunction with a console, base station, or hub that is voice enabled. This will allow the user to request help from anywhere in their home or anywhere that's within the range of their voice-enabled console.
What Is the Benefit of Having a Voice Activated Medical Alert System?
Voice-activated medical alert systems have some great benefits. For example, seniors are sometimes averse to learning new technology. However, voice command platforms such as Alexa, etc. completely remove the learning curve by allowing the user to speak their needs just as if they were talking with a friend sitting next to them in the room. This removes all the hassle of trying to navigate complicated interfaces, etc. and engages seniors by helping them connect to friends, family, and medical assistance more easily.
Another benefit of having a voice-activated medical alert system is that the user doesn't have to wear a help button as long as they are within range of the voice-activated console or device. This is also convenient for when the user is showering and doesn't have, or doesn't want to wear their help button in the shower. That means if the user falls in the shower and can't get to their help button, they can simply call out a voice command such as “Call 9-1-1” to get help.
Who Is in Need of a Voice Activated Medical Alert System?
Many seniors, especially those with arthritis and other physical disabilities, sometimes find it hard to press the medical alert button when needed. A voice-activated medical alert system removes that obstacle by removing the need for the user to have to use their hands to press the help button.
Getting the Best of Both Worlds
If just using your voice to get things done isn't enough, there are now even more sophisticated voice controlled devices that come with a voice + video screen combination. This allows the user to not only speak their needs, but to also have the capability of watching the video screen that will pull up a related video or some other method of showing the user whatever it is they have requested help with. Additionally, some of the companion video screens are also touch screens, so here again, this option does away with the need for having to press a small help button to request assistance.
Having the voice + video screen combination option could be particularly helpful to seniors who want to perform a quick search about any given symptom or anything else that might have just occurred that they have a concern about. This will help them with the course of action they need to take next whether that be to contact a caregiver, call the doctor to make an appointment, or to call EMS for immediate assistance, etc.
What Is the Difference Between a Voice Activated and 2-Way Voice Medical Alert System?
There are some very significant differences between a voice-activated medical alert system and a two-way voice medical alert system.
A voice-enabled medical alert system uses a voice-enabled console that is capable of receiving voice commands. Once the console receives a voice command, the artificial intelligence will then send for help based on that command. With a voice-enabled medical alert system, the user is never required to wear a medical alert device or to press the help button on that device when they need help. They simply call out a command and the voice-enabled medical alert console will take it from there. Additionally, most voice-enabled medical alert devices also have a two-way communication feature built-in. That means whenever the user requests assistance and the caregiver or monitoring center are reached, the user will then be able to communicate with that person to convey the problem or need.
A two-way voice medical alert system is a help button that has a speaker and microphone built into the help button device itself. This allows the wearer of that device to press the help button and immediately talk with the monitoring center who can then assess their situation and respond accordingly.
This is different from other medical alert help buttons that only communicate one way. In other words, when the user presses the help button, the medical alert device contacts the monitoring center who then sends the proper authorities.
With a one-way medical alert connection, the device doesn't allow for two-way communication. That means the user can't convey to the monitoring center what their need is, so the monitoring center has to send medical assistance, whether it's actually needed or not because the true nature of the request is unknown at that point.
Who Sells Two-Way Voice Medical Alert Systems?
Most medical alert devices have a two-way voice feature; however, there are still some that don't. If you are looking for a medical alert brand that offers two-way voice communication, here are a few that do: Bay Alarm Medical, Mobile Help, and Medical Guardian, all of which we have performed in-depth reviews for your convenience.