Seniors and their families have been relying on Rescue Alert for 40 years. This brand has brought new technology to the medical alert industry, and they have flexible payment options and plans that make their devices affordable. But does that make Rescue Alert the best option for you and your family?
In our most recent evaluation of Rescue Alert, we took a closer look at their plans, packages, and pricing to help you determine if their alert systems make sense for your budget and lifestyle.
As you weigh your options, know that Rescue Alert offers fewer devices at a higher price point than other brands. But what they lack in selection, they make up for with excellent hardware and dependable monitoring. So depending on your needs, this brand might be a great fit. Let’s dive in to see if Rescue Alert makes sense for you.
The best features of the Rescue Alert system:
We’ve reviewed many medical alert systems, but one thing we appreciate about Rescue Alert is the different monthly rates, program lengths, and equipment packages they offer.
Packages start at $32.95 per month for equipment rentals. Alternatively, you can pay $199 to purchase the equipment, and then you’ll only have a $15.99 per month monitoring fee to worry about. There are also a number of options in-between, where Rescue Alert monitoring can be paid monthly, quarterly, annually, or in a one-time payment upfront. We like this flexibility, which is pretty rare for the industry. However, their prices aren’t as low as competitors like Medical Guardian.
Also keep in mind that the price you pay may fluctuate greatly depending on the add-ons or accessories that you purchase. For instance, fall detection runs an additional $10 per month. But as you’ll see, this technology can actually save a life.1
Thankfully, Rescue Alert offers a number of ways to keep costs down. Take a look at the pricing snapshot below.
|Rescue Alert Systems||System Type||Monthly Plan Cost|
|MXD Landline Base Unit||At-Home Landline & Cellular Alert||$32.95 per month|
|Rescue Alert GPS||Cellular GPS Alert||$44.95 per month|
There are a couple of things to keep in mind with Rescue Alert’s equipment options. The base systems, either the MDX or Rescue Alert GPS, work well on their own. But add-ons like automatic fall detection wearables and additional buttons around the home are offered as upgrades, so they do cost more. Since more than one out of four seniors fall each year,2 we think Rescue Alert’s myActive Alert fall detection is well worth the extra cost.
We recommend really thinking about your needs or your loved one’s needs when looking for a plan, as adding on extras (or in some cases necessities) can quickly double or triple your price.
|Rescue Alert Add-Ons||Device Type||Price|
|myActive Alert||Additional Wearable||$10 per month|
|Wall Button||Indoor Help Button||$5 per month|
Overall, we think Rescue Alert is a solid system that offers reliable devices and plenty of options. But if you’re looking for something that is budget-friendly or already includes all the necessities for the price of the system, we suggest looking into Bay Alarm Medical, an alert brand that offers dependable service for a little less per month.
When it comes to system options, Rescue Alert is a little lacking. We’ve found that most brands offer a few different systems, while Rescue Alert only offers two—their in home unit and mobile GPS unit. While they both offer professional, US-based, 24/7 monitoring, the GPS unit can track active seniors anywhere using the AT&T 3G network, so it does cost a bit more. That said, cellular systems are typically faster and more reliable than landline-based alerts, so the extra cost may be worth it.
FYI: When ordering the Rescue Alert GPS, you’ll get a couple of free accessories including a necklace lanyard, a carrying case with a belt clip, a charging cradle, a USB charger, and a free lockbox.
This system includes a base station, a personal help button necklace pendant, and a free lockbox or second personal help button. It’s a straightforward, basic unit with no frills or fuss. But we appreciate that this unit can work with VoIP, cable, and a traditional telephone line.
At its cheapest price plan, it costs $27.95 per month, making it one of the more affordable options. But to enjoy this monthly price, you will have to pay for a full year upfront (which will cost $335.40. Not cheap!). The MXD-Landline Base has all of the bells and whistles that we might expect from a newer, more expensive unit, including self-diagnostic checks to monitor its own battery and the status of the phone connection.3
Who It’s Best For: The MXD-Landline Base Unit is best for seniors who prefer to stay home and have a VoIP, cable, or traditional telephone line.
Pro Tip: The response center can help in more ways than one. If there’s an emergency, they can contact family, friends, and/or emergency services.
Rescue Alert only offers one GPS unit, but we found it to be simple and effective. While its cost is significantly higher than the in-home unit at $44.95 per month, there are several pricing plans that may work for your budget. Despite its higher cost, this mobile unit works great at keeping track of your loved one with an AT&T 3G network connection, 24/7 monitoring by EMD-certified dispatchers, and updated GPS coordinates every 15 minutes.
This lightweight alert system can be placed in a pocket or purse, or worn as a necklace or on a belt clip. It offers over 48 hours of battery life, which is helpful for active seniors. However, it’s one of the more expensive options here, and we think better GPS systems can be found with other brands, and at a better monthly rate.
Who It’s Best For: The Rescue Alert GPS system is best for active seniors who are often out and about and away from their home.
Pro Tip: Bundling products together can help you save money. For example, if you choose to bundle the Rescue Alert GPS with an MXD Landline Base Unit, the price of the MXD Unit drops to only $15 per month.
Rescue Alert systems are available at a variety of price points and payment options. While the monthly cost is a bit higher than most, you can opt for monthly, quarterly, annual, or one-time rates (in addition to purchasing the equipment for a flat fee) so you only pay for monitoring charges.
Additionally, Rescue Alert often includes free gifts, additional equipment, and bundled rates when you sign up. Other discounts and sales may be available as well. Check out the currently available Rescue Alert prices below.
|MXD Landline Base Unit||MXD3G Cellular Base Unit||Rescue Alert GPS|
|24/7 Monitoring||24/7 Monitoring Services||24/7 Monitoring|
|GPS Location Services|
|MXD Landline Base Unit||Cellular Medical Alarm Base Unit||Rescue Alert GPS Lightweight Emergency Communicator|
|Personal Help Button||Personal Help Button||Necklace Lanyard|
|Easy To Use Charging Cable|
|Carrying Case With Belt Clip|
|MyActive Alert Automatic Fall Detection Pendant||MyActive Alert Automatic Fall Detection Pendant|
|Wall Button||Wall Button|
|Lock Box||Lock Box|
Overall, Rescue Alert has been offering peace of mind and quality devices to their customers for the past 40 years. While it’s not as cheap as other companies we’ve researched and tested, and while the equipment options are quite limited, the company does offer easy-to-use devices that get the job done. Additionally, we really like that Rescue Alert monitoring centers are US based and have EMD-certified dispatchers.
Only two main systems are available through Rescue Alert—an in-home and GPS unit. But these two devices can provide complete and dependable coverage. And with add-ons and upgrades, like optional fall detection, even high-risk seniors can regain confidence as they age. With a variety of plans and easy-to-use technology, we think Rescue Alert does a fine job at offering peace of mind and a sense of independence for seniors and their families.
There are similar medical alert companies that offer comparable service for less, but we love the hardware extras like a self-diagnosing home unit, multiple connection options, and a unit that can monitor medication.
Additionally, considering most homes no longer use a landline connection,4 having a device that can also use VoIP or cable connections for monitoring without extra cables and wires is a great benefit.
As a family-owned company, Rescue Alert has been helping seniors live independently for many years. Founder Richard Bangerter created the company with a desire to constantly evolve and advance the equipment. In fact, Rescue Alert was the first company to offer a cellular alert device. Today, they sell reliable devices that are easy to use and give seniors and their family peace of mind. You can learn more about the company and their services in our full review of Rescue Alert here.
No, they don’t have a minimum contract so you can cancel at any time. They do offer larger discounts for the longer that you sign up—monthly, quarterly, or annually—but if for any reason you’re unhappy, you can cancel the service.
No, Rescue Alert only offers one in-home alert system, which allows you to connect with VoIP, cable, or a traditional landline.
Yes, we found Rescue Alert to be very reliable with U.S.-based monitoring centers and EMD-certified agents.
It depends on the pricing options and devices selected, but overall they are a little more expensive than the industry average.
This varies depending on your budget, needs, and lifestyle. For those who prefer to stay in the house, the in-home MDX base unit will work great. Those who leave their home on occasion will benefit from the GPS system.
National Center for Biotechnology Information. (2015). Fall Detection Devices and their Use with Older Adults: A Systematic Review.
Center for Disease Control and Prevention. (2020) Home and Recreational Safety.
RescueAlert.com. (2020). Medical Alert Systems.
NPR. (2017). The Daredevils Without Landlines — And Why Health Experts Are Tracking Them.