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Active Guardian

A portable medical alert system from Medical Guardian

Last Updated On: October 16, 2019
SecureScore™: 8.8 /10
View Packages
8.8 SecureScore™
Customer Service
8.1
Value
8.3
Equipment
9.5
Features & Technology
9.3
Ease Of Use
8.9

Active Guardian Ratings

Active Guardian, a Medical Guardian product, is a type of alert system. It is designed to be portable and claims to be one of the only portable medical alert devices that combines both Wi-Fi and GPS location features. For those who are busy and on the go, but need to have some medical backup support with them, the Active Guardian is an excellent choice overall.

PROS
  • Long battery lift
  • Lightweight design
  • GPS and Wi-Fi connectivity
  • Fast response time for emergency needs
  • Two-way audio communication

CONS
  • Costs more than other systems
  • Doesn’t feature a mobile app

Overview

There are a few key features to appreciate about Active Guardian. The device is easy to wear, simply place it over the neck. With the touch of a single button, the user can get help sent directly to their location. It is highly effective in getting help quickly. Medical Guardian, the parent company offering Active Guardian, uses a U.S.-based monitoring resource. That means an operator can communicate directly with the individual who calls for help and then use the device’s Wi-Fi and GPS tracking to locate them anywhere in the U.S. to send help.

The device is lightweight and waterproof. It goes with the user everywhere. It also has a long-lasting battery which can help to ensure its always available to those who need it. And, it can be upgraded with fall alert technology, if the user desires.

Features & Technology

For those seeking a reliable, well-built system, the Active Guardian is an outstanding product. Take a look at some of its key features.

Location Tracking Using GPS

Active Guardian is unique in that it combines GPS and Wi-Fi technology to ensure that users can easily be located no matter what. If a person is lost, for example, the press of a button on the device allows for their exact location to be tracked. Within moments, medical care can be there if needed. Even if the user cannot communicate his or her location, this is a tool available to help.

AT&T Cellular Included

The system includes AT&T cellular connectivity. This allows for the device to be completely wireless at all times. It provides on-the-go medical alert monitoring at the Medical Guardian center. This is included in the AT&T subscription for the service.

Two-Way Communication

Unlike other devices that provide just a button to push, Active Guardian allows for two-way communication. This allows for people to talk to an operator to get them help or to give them instructions as they need to. That monitoring service is monitored 24/7 for the protection of the individual.

U.S.-Based Monitoring Center

Another benefit to seniors is that the device has a U.S.-based monitoring team. This means it is easy to understand and gain access to those in the U.S. you wish to speak to. Again, this is 24/7 monitoring.

Ease of Use

The system is designed to be very easy to use. It can be worn around the neck, for example. When there is an emergency, the user can press the call button. This is a large, easy-to-use button. This automatically has the cellular network connection with the monitoring center. Then, the user can speak to the operator at the location. And, when needed, the operator can then send help immediately to the location of the individual. Because of this design, it is a fast response tool.

Customer Service

Medical Guardian offers quality customer service. There is a live chat app on its website to use. There’s also a toll-free number to call for any account-related questions. The site is packed with information including a full frequently asked questions section. With on-the-go support, this system is reliable enough for most needs.

Value

The device has a monthly charge of $49.95 per month. This subscription is a requirement. If the user wants to save money, they can purchase one year at a time. This can help to reduce the cost by about $50 annually.

Equipment

The system is designed to be very simplistic in its overall design, which helps make it easy to use. For example, it has a powerful speaker that ensures the user can hear the operator talking to them. It only takes the push of one button to get help. And, the device is waterproof which is great for rainy conditions or when a user may fall in the shower. The device itself weighs about two ounces. It measures 2.1 by 1.6 by 0.6 inches.

Summary

Active Guardian is reliable, fast-acting, and overall competitively priced. While it may be a bit more than other systems, it tends to be more tech-advanced with the two location devices on it. It’s also very easy to use without any complicates apps or screens to navigate to get to the help screen. With basic features, it works well as a medical alert system.

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