Jitterbug Smart Phone

A top-of-the-line smart phone for seniors by GreatCall.

SecureScore™: 8.0 /10
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Travis Goodreau https://www.safehome.org/security-advisors/travis-goodreau/
8.0 SecureScore™
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Ease Of Use

Jitterbug Smart Ratings

Designed to be the ideal smartphone for the senior, the Jitterbug Smart is an excellent choice for a variety of reasons. This camera phone features 5Star Urgent Response, voice typing, a simple menu to navigate, and internet access on the go. The phone, from GreatCall, is a traditional smartphone that adds in medical safety features.

  • It’s a more affordable smartphone
  • 5Star Urgent Response feature
  • Good quality and construction
  • Simple-to-use navigation

  • Camera is just okay
  • Isn’t as fully featured as other smartphones
  • Some plans can be expensive


The Jitterbug Smart offers a variety of features in a traditional smartphone style. It has a simple menu, a large 5.5-inch screen, voice typing, and a built-in 13-megapixel camera with flash. The phone includes GreatCall’s 5Star Response as well as internet access. It’s easy to use and designed to be very versatile.


What makes GreatCall’s Jitterbug Smart such a good phone is that it is designed to be easy to use and fully featured. Take a closer look at some of the key features:

5Star Urgent Response

With the touch of a button, individuals can use this feature to call for help when they need it. It connects you directly to operators who can get emergency medical help to your location quickly. This feature is ideal for seniors or those with medical needs who want fast, reliable support.

Simple Menu

The upgrade to the Jitterbug Smart 2 brought with it a better menu than previous versions. It is very easy to read with larger type and a clear screen. Navigating from one screen to the net is also very easy to do making it far less complicated than tree-style menus.

GreatCall Link

Some of the plan options allow users to access the GreatCall Link App. Family and friends can download this app to their phone. Then, when you use the 5Star Urgent Response, they get a notification of that interaction.

Ease of Use

What makes the Jitterbug Smart ideal for seniors is that it is designed to be easy to use. Some aspects can be a bit more complicated – such as the settings menu – but others are very versatile and easy to use. It is far easier to use than the traditional smartphone.

Customer Service

GreatCall does a good job of helping its customers. It offers a call center for questions and tech help. The website has good information for most needs. And, the overall support received when calling 5Star Urgent Response is known to be excellent.


The Jitterbug Smart phone itself is regularly priced at $149.99. From there, users need to purchase a Health and Safety Package or, if they do not want these features, you can purchase just talk and text features including monthly minutes, monthly texts and monthly data at a variety of levels.

For those who decide to purchase the Health & Safety Package, it offers three levels of options. These plans offer a number of features. The Basic plan is priced at $19.99 per month. It includes 5Star Urgent Response, Check-in Call, Daily Health Tips, Brain Games, and the Wellness call. The Preferred plan is $24.99 per month and also includes Urgent Care and GreatCall Link features. The final package is the Ultimate at $34.99 per month. It includes everything in the Preferred Plan as well as a personal operator and product replacement features.

It’s important to know that, with the Health and Safety Package, users get lower prices on monthly minutes, monthly texts, and monthly data (you have to purchase these based on your specific needs.)


The phone features a 13.0 megapixel, auto-focus, and flash camera. It has a 5.5-inch color HD touchscreen and a lithium-ion battery with a 3,000AH capacity. It has 16 GB of storage and Bluetooth connectivity.


A few key things stand out about this phone. First, there is no annual contract and no fee to cancel at any time. You can keep your current cell phone number. And, all of the customer service you need is based in the United States. This, along with an easy-to-use phone makes the Jitterbug Smart an excellent choice for those who want a smartphone.

Reviewed By
Travis Goodreau
Safety and Security Advisor
Travis is a retired Burglary Detective, having tallied 5,000+ burglary and theft cases throughout his career. He also served as an Arson Investigator, where he cracked the case of a serial arsonist, and made the arrest and prosecuted the would-be bomber of ABC-7 Studio in LA. We couldn’t be happier to have him as a Safety and Security Advisor. Learn more about Travis here
Written By
Andrew Garcia
Lead Security Editor
As Lead Security Editor, Andrew strategically guides SafeHome and the resources we publish. He holds a BA in business, and has 10+ years of experience in content development. Today, Andrew edits and publishes articles, guides, and other resources to meet our rigorous standards. Learn more about Andrew here

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