Nationwide Homeowners Insurance Review 2022

A terrific set of basic and bonus coverages that are light on the wallet but may not be available in certain areas

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SecureScore™: 9.1 / 10 This rating is derived from our editorial team's research, hands-on product testing, and customer surveys.
Rob Gabriele https://www.safehome.org/author/rob-gabriele/
9.1 SecureScore™ How We Review
Affordability
9.2
Coverage
9.5
Customer Service
8.5
Online Quote
9.8
Discounts
9.3
Bundles
8.5
SecureScore™
9.1
How We Review

Nationwide Overview

Buying a new house is like a honeymoon. But when the honeymoon’s over? Sewers burst. Fires happen. Burglars steal. We know this because one in 20 policyholders in the U.S. filed a claim last year.1 Nationwide fielded quite a few of them.

Despite its name, Nationwide isn’t actually “nationwide.” If you like what you read here, then your first step is to check availability in your area (see below for more on that). But what it lacks in geographic coverage, Nationwide makes up for with stand-out basic protections and budget premiums. At least that’s the word on the street.

I spent a while getting to know Nationwide’s rates and coverages, discounts, customer experience, and availability so I could see firsthand if one of the oldest home insurers in the nation lived up to its reputation.

Did You Know: Nationwide entered the market in 1926 as Farm Bureau Mutual Automobile Insurance Co. It was based in Ohio and, as the name implies, insured local farmers.

PROS
  • A+ Better Business Bureau rating
  • Inexpensive policies
  • Quick online quotes
  • Mobile claims filing and bill payment
  • Inflation protection is standard
  • Plenty of great perks, such as credit card insurance

CONS
  • Replacing possessions at cost takes time
  • Can’t cancel policies online
  • Not available everywhere

Nationwide has been insuring Americans since 1926.

Nationwide has been insuring Americans since 1926.

Nationwide’s Basic and Extra Home Coverage

The first thing I do when I’m exploring a potential long-term relationship with an entity that’s going to be in charge of protecting my property, my stuff, and anyone who happens to be on my property using my stuff? I check out its coverages, line by line.

Here’s how Nationwide looks under the hood, starting with standard protections — i.e., coverage that comes with my basic HO-3 policy.

Standard Coverages

Every Nationwide home policy includes five basic coverages.

  • Dwelling: This is standard property coverage. It protects my house, appliances, and anything built on my property, such as fences, driveways, and garages. It also protects my carpet. If you have little kids or pets running around, you’ll likely be highlighting those last three words in your policy just like I did.
  • Contents: Nationwide’s basic contents coverage would pay out what my belongings were worth when I lost them — i.e. their depreciated value. The alternative — a.k.a. replacement cost value coverage — was extra. I didn’t want to make years of extra monthly payments for something I never used, but I didn’t want to be stuck with a $40 reimbursement for my three-year-old, $300 Moccamaster coffeemaker either, so I opted for the extra coverage (more on this below).
  • Personal liability: Someone getting hurt on my property is the last thing I’m thinking about when I wake up in the morning, but I also know it’s the last thing I’d ever want to think about. FYI: $300,000 is the minimum recommended coverage.
  • Loss of use: Freak natural disasters have become daily front-page news, so there’s a real chance our homes will be inhabitable at some point. When I tested Nationwide’s quote builder (more on that in a bit), I found I was insured up to the limit of my property coverage in case I was ever “homeless” for a spell. Not bad.
  • Credit card coverage: Digital fraud has gone through the roof, but that doesn’t mean people have stopped leaving their debit cards at cash registers or on the roofs of their cars. (You too, eh?) Nationwide’s credit card insurance covers both situations. This isn’t something you see every day.

FYI: Figures vary, but no less than 75 percent of us have some form of home insurance. Yet only 30 percent of us open our policies to familiarize ourselves with their contents.2

Optional Coverages

I would need to pay extra for these coverages, or endorsements.

  • Brand New Belongings: The claims procedure is a little circuitous, but this coverage means I will eventually get the money to replace all my things at their current market value, not their depreciated value. This coverage drove my price up by about $10 per month.
  • Better Roof Replacement: Most of our top home insurance picks offer incentives for renovated homes. Nationwide’s roof replacement coverage is one of the better deals I’ve seen. It added only a buck to my monthly premium.
  • Identity theft: Cybercrime is rampant, and ID theft is the FCC’s most wanted cybercrime. ID theft monitoring may technically be an add-on, but I personally wouldn’t leave home without it.
  • Valuables Plus: This will get my valuables replaced at cost. That’s nice for households with a lot of gold and silver, but I’d like it even better if I could get my Sonos wireless speakers replaced at cost like I could with Lemonade homeowner’s portable electronics coverage.
  • Water backup, earthquake, and flood insurance: You purchase these separately. It’s worth pointing out that water backup insurance covers structural damage from sewers and sump pumps. Flood insurance (easily purchased through FEMA) is always extra.

Important: Inflation protection is included in basic Nationwide policies. It will offset rising construction prices if you build in the future.

Nationwide Homeowners Insurance Rates

Nationwide has one of the quickest, most granular, and least invasive online quote widgets I’ve ever used, so I recommend giving it a spin before you jump on the phone. I requested a quote for a $250,000 home in the Columbus, Ohio, area with Better Roof Replacement and Brand New Belongings coverage so I wouldn’t have to dig into my pockets if my stuff got damaged or lost.

Because inflation protection came with my Nationwide policy, I didn’t opt for additional dwelling replacement coverage. I did insure myself for weather damage with an extra 0.5 percent deductible. Here’s what my Nationwide quote looked like:

Building a custom policy online is easy and quick with Nationwide.

Building a custom policy online is easy and quick with Nationwide.

Important: The lower your deductible, the higher your monthly premium. With Nationwide’s weather damage coverage, my premium would have dropped to $84 per month if I’d taken out a 5 percent deductible. But then I would have been responsible for up to $12,500 of wind or hail damage. No, thanks.

Cost

At $111 per month, Nationwide’s rates are just a bit over the national average. But this is only one scenario with some add-ons you may not need. Clipping off one or two extra coverages on this list would have lowered my premium substantially. I could also have saved up to 20 percent by bundling my Nationwide homeowners and auto insurance.

Type of Coverage Amount of Coverage
Dwelling $250,000
Other structures $25,000
Belongings $187,500
Loss of use Up to $250,000
Personal liability $300,000
Medical payments to others $2,000 per person
Replacement cost plus No
Better Roof Replacement Yes
Brand New Belongings Yes
Smart home program No
Building ordinance 10%*
Wind and hail deductible 0.5%
Deductible $1,000
Monthly cost $111.47
Yearly cost $1337.59

*Covers up to 10% of my property coverage, or $25,000, to offset future costs of rebuilding to code.

Estimated Monthly Rate Based on Home Value

The average home in the U.S. costs around $250,000, but yours may not. Below are some estimates of your Nationwide homeowners insurance premium if your house costs more.

Home Value Estimated Monthly Rate
$250,000 $111.47
$300,000 $126.87
$350,000 $141.97
$400,000 $156.58
$450,000 $170.93
$500,000 $185.72

Nationwide Customer Experience and Claims

Nationwide ranked fifth in the nation for customer satisfaction in claims settlements.

Nationwide ranked fifth in the nation for customer satisfaction in claims settlements.

J.D. Power’s 2021 U.S. Home Insurance Study shows Nationwide ranking 16th out of 22 providers in overall customer satisfaction. Not very encouraging. However, in property claims satisfaction — where we need our insurers the most — Nationwide climbed all the way up to fifth place.3 Between a subpar customer experience and an efficiently resolved claim, I’m firmly in the quick claim camp.

Did You Know: Wondering who was at the top of J.D. Power’s Property Claims Satisfaction survey? It was MetLife (now Farmers). Check out where else Farmers scored big customer points in our hands-on Farmers home insurance review.

Discounts

All home insurers throw some discounts into the pot to sweeten the deal. Nationwide offers quite a few.

  • Multi-policy: If I bundle my auto and home insurance in one bill, I could shave up to 20 percent off my premium.
  • Protective devices: The safer my home (burglar alarms, smoke detectors, doorbell cameras, etc.), the cheaper my monthly Nationwide premium.
  • Claims-free: This isn’t a “do not bother” sign from my insurer. It’s a fact of life: insurance providers reward claims-free customers.
  • Home purchase: Nationwide gives special discounts to homeowners with homes 12 months old or fewer.
  • Home renovation credit: Upgraded plumbing, heating, and wiring means less maintenance and accidents, and possible savings on my Nationwide home insurance premium.
  • Roof rating: As I found out when I tested Liberty Mutual’s home insurance rates, the quality of my roof goes a long way toward protecting my house from the damage covered by standard HO-3 policies. If yours is sturdy, you’ll probably pay a lower premium.
  • Prior insurance: Nationwide considers my previous claims history to calculate my deal. This is a little different from Liberty Mutual’s HO-3 policy, for example, which offers an early shoppers discount if you switch before your current policy expires.
  • Gated community: Not a factor for me, but if you live behind a gate, then Nationwide will likely offer you a deal on your premium for the lower risk of theft.
  • Smart home: If your home meets Nationwide’s “smart” requirements, you could save on your bill too.

Did You Know: Nearly 60% of homeowners who installed a smart home product such as a doorbell camera say it’s helped prevent property damage.4

Nationwide Homeowner Policies: Availability by State

Nationwide home policies are available everywhere except Maine, New Jersey, Florida, Louisiana, New Mexico, and Alaska.

Nationwide home policies are available everywhere except Maine, New Jersey, Florida, Louisiana, New Mexico, and Alaska.

Nationwide writes in most states, and it’s nothing personal in the states it doesn’t. Extreme weather is the most common reason for an insurer to balk at covering an area. Rest assured, you will find coverage. You can start by checking out your state Fair Access to Insurance Requirements (FAIR) office.

FYI: FAIR plans have been around since the 1960s. The policies you get from FAIR insurance pools will be more expensive than private insurance, but coverage is guaranteed.

Nationwide vs. the Competition

Provider Lemonade Liberty Mutual Nationwide Progressive State Farm
Online quote Yes Yes Yes Yes Yes
Our score 9.4 8.6 9.1 8.7 9.2
Availability 22 states 50 states 44 states Most states 48 states
BBB rating Not rated yet B A+ A- A-
Years in business 6 110 95 85 99
Customer satisfaction A B- B B A-
Discounts Limited Yes Yes Yes Yes
Bundling Yes Yes Yes Yes Yes
Mobile app Yes Yes Yes Yes Yes

Where Nationwide Hits the Mark

My Nationwide quote was only a few dollars over the national average, even with extra coverage for my roof and belongings. The option to customize my plan quickly online saved me plenty of time. In less than 10 minutes, I had a draft of my policy with everything I wanted and zero bloat.

When I needed a hand, I had plenty of Nationwide agents — 42 in my area alone — to choose from, and the added peace of mind that I’d be dealing with an insurer ranked in the top five in the nation for claims settlements if I ever had a claim to file.

Did You Know: We always try to give our readers the clearest picture possible of the policies we test, but home insurance can still feel like a foreign language. For a crash course in language you can understand, check out our Homeowners Insurance Buyer’s Guide.

Where Nationwide Falls Short

I get that I’d need to pay a little extra to cover myself if I ever rebuilt my home to code, but I really didn’t like having to pay an extra deductible for weather damage. That was my only real beef with Nationwide. It drove my bill up by more than $25 per month, which isn’t peanuts. On the bright side, at $111 per month with the deductible, my premium was still nothing to complain about.

Other Policies Offered by Nationwide

Pet Insurance

Nationwide’s pet policies start at $35 per month. That’s $7 less than the national average, according to the ASPCA.5 If you still think that’s a chunk, I assure you it’s nothing compared to an unexpected $5,000 medical bill.

Auto Insurance

Bundling home and auto insurance is always more economical. Nationwide offers some stand-out perks with its auto coverage that I really liked, such as accident forgiveness, an add-on that preemptively locks my rate against any future accidents I may have.

Personal Umbrella

This is for the worst-case scenario, where my HO-3 liability limit doesn’t come close to covering me for a serious accident on my property. If you’re considering an umbrella policy, this would definitely be a conversation to have with your lawyer.

FYI: Insured pets surged from 2.5 million in 2019 to 3.1 million in 2020. One reason for that huge increase is simply that pets are living longer and many households can’t cover medical expenses without insurance.

Our Final Verdict

It’s always nice to find a policy that feels like a good deal — auto, home, or life. My Nationwide home insurance policy came at the right price, but I could also set it up exactly the way I wanted. If you appreciate customizable plans as much as I do, you’ll probably like Nationwide too. 

Getting an online quote was super quick and painless. The quote I got — $111 and change per month — meant Nationwide was going to replace my belongings at cost, help me rebuild my house to code with a better roof (if I ever needed one), and protect me against rising construction costs with inflation protection.

Considering all that good stuff, can I forgive Nationwide for making me pay more for weather damage coverage? I’m leaning toward yes.

FAQs

How can I file a claim with Nationwide?

Filing a claim with Nationwide is easy. You can do it either online via the company’s claims portal or by phone via its toll-free number.

Can I cancel my Nationwide home insurance policy online?

No, you can’t cancel your Nationwide policy online at this time.

What’s the best way to get a quote from Nationwide?

Try its online quote builder. It’s great. If you need further assistance, then you can always reach out to an agent in your area.

How cheap is Nationwide homeowners insurance?

Nationwide’s policies are affordable, but it’s almost impossible to compare apples to apples with home insurance. Premiums depend not only on where you live, but also on what kinds of additional coverage you want or are willing to pay for.

Does Nationwide have a mobile app?

Yes, for Androids and iPhones. The Nationwide app lets you make payments, file claims, check the status of your claims, and order roadside assistance.

Top
Citations
SafeHome.org only uses high-quality sources to support the facts within our articles. Read our editorial guidelines to learn more about how we fact-check and keep our content accurate, reliable, and trustworthy.
  1. Insurance Information Institute. (2020). Facts + Statistics: Homeowners and renters insurance.
    https://www.iii.org/fact-statistic/facts-statistics-homeowners-and-renters-insurance

  2. Business Wire. (2020, November 24). Study Finds Only 30% of American Homeowners Know What Their Home Insurance Policy Covers.
    https://www.businesswire.com/news/home/20201124005307/en/Study-Finds-Only-30-of-American-Homeowners-Know-What-Their-Home-Insurance-Policy-Covers

  3. J.D. Power. (2021, February 25). Surge in Digital Home Insurance Claims during COVID-19 Drives Faster Cycle Times and Improved Customer Satisfaction, J.D. Power Finds.
    https://www.jdpower.com/business/press-releases/2021-us-property-claims-satisfaction-study

  4. J.D. Power. (2021, September 21). Home Insurers Struggle with Customer Loyalty as Boomers Flock to Rental Market, J.D. Power Finds.
    https://www.jdpower.com/business/press-releases/2021-us-home-insurance-study

  5. ASPCA. (2021). Cutting Pet Care Costs.
    https://www.aspca.org/pet-care/general-pet-care/cutting-pet-care-costs

  6. National Association of Insurance Commissioners. (2021, August 25). Pet Insurance.
    https://content.naic.org/cipr_topics/topic_pet_insurance.htm

Written By
Rob Gabriele
Managing Editor & Home Security Expert

As Managing Editor for SafeHome.org, Rob Gabriele has written and edited over 1,000 articles in home security. His expertise is in smart home automation and home protection with thousands of hours of testing and research under his belt. Formerly a reporter and producer for the USAToday network, Rob has been a writer and editor for over 10 years. He holds a Master’s of Science with an emphasis on writing from the University of Montana, and he currently lives in the Reno/Tahoe area of Nevada.