Learn More About MobileHelp

Between these two security systems, our favorite is MobileHelp.

SecureScore™: 9.1/10

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MobileHelp and Life Alert provide medical alert systems that are designed to assist individuals who want to live on their own and remain as independent as possible. Both companies are industry leaders and offer subscribers state of the art equipment. They provide 24-hour monitoring that includes rapid response times, sometimes in as little as 20 seconds. Both offer waterproof devices that are extremely durable and that can provide coverage both at home and on the go.

Overview: MobileHelp vs Life Alert

MobileHelp and Life Alert are well-known for the services and features they provide to seniors as well as disabled individuals who live on their own and are trying to maintain their independence. Each company offers both wristband and pendant wearables that are waterproof. Affordable plans are available that allow for coverage while the subscriber is at home or on the go.

  • MobileHelp uses AT&T cellular service
  • Life Alert subscribers must sign a 3-year contract
  • Neither company requires a landline but Life Alert offers the option
  • MobileHelp's devices are somewhat larger and bulkier
  • Both offer GPS-tracking options

Similarities: Life Alert vs MobileHelp

MobileHelp and Life Alert provide 24-hour professional monitoring, each using a reliable cellular-driven network. All of the wearables offered by the two companies are waterproof and can be worn while in the shower where most accidents happen. Both companies offer GPS-tracking that makes it easy to find the person if they get lost and don't remember where they are. Each company is well-known for their rapid response times, in most cases less than 20 to 30 seconds.

  • Offers both pendants and wristbands
  • Devices can be worn in the shower
  • Affordable monthly plans
  • Protection both in the home and when the person is on the go
  • Fall detection is optional

Differences: Life Alert vs MobileHelp

Even though MobileHelp and Life Alert are similar in many ways, they have differences that set them apart from one another. MobileHelp does not require a contract while Life Alert subscribers must agree to a 3-year commitment. Life Alert offers a landline option for individuals who would prefer it. Life Alert also requires professional installation and may charge up to $200 to have the system installed.

  • MobileHelp uses AT&T cell service to support its network
  • Life Alert only offers two-way communication with the base unit
  • Life Alert offers your medical history to first responders once they are dispatched
  • MobileHelp devices are bulky and larger than others
  • Life Alert offers a mobile app for smartphones


MobileHelp's devices offer a range of approximately 1000 feet within the home and 600 feet when the subscriber steps outside. Their devices are supported by AT&T's wireless network and a subscription is included in their packages. Most of their devices have offer two-way voice communication. MobileHelp designs and manufactures all of its own equipment.

Life Alert's wristband and pendants are waterproof and can be worn at all times. They offer 24-hour professional monitoring as well as optional home intrusion protection and fall detection. Both of these features can be added to whatever package is chosen for an additional fee each month.


MobileHelp does not require a contract and allows subscribers to pay on a month-to-month basis.

Life Alert requires a 3-year contract be signed prior to the start of service.


MobileHelp's plans start at $25 per month with each plan increasing as more devices are added. The Smartwatch is the only device that requires an upfront purchase. The company also offers a 30-day risk-free trial and the equipment is free of charge.

Life Alert's packages range in price from $50 to $90 a month. There is no cost for the equipment or for the activation of the system. Life Alert does charge an installation fee that can go as high as $200. If you choose optional features such as fall detection or home intrusion protection, each will cost an additional monthly fee.


MobileHelp offers a base unit, wristband, and a pendant as their traditional offerings. They also have a Smartwatch option as well. Devices are capable of two-way communication and all are waterproof. AT&T cell service is used for emergency connectivity and to send notifications.

Life Alert's base unit has a range of 800 feet and provides two-way communication. Wearable devices can be worn in the shower and are fully waterproof. A smartphone app is also available to help monitor the subscriber's activity.


MobileHelp is designed to be installed by the subscriber.

Life Alert requires professional installation and can cost up to $200.

Emergency Connections

MobileHelp offers emergency connectivity using AT&T's cellular network. When alerts are received, emergency services are notified and alerts are sent to family members on the provided contact list.

Life Alert uses a cellular-driven platform to notify emergency responders and numbers on the subscriber's contact list if an alert is received.

Summary: MobileHelp vs Life Alert

MobileHelp is a great choice if you want to be able to choose between traditional devices and a little advanced technology in the form of a smartwatch.

Life Alert is an ideal option for individuals who want the highest level of professional service in terms of monitoring and installation.

Read our full review of MobileHelp

Read our full review of Life Alert