Travis Goodreau

Learn More About Medical Alert

Between these two security systems, our favorite is Medical Alert.

SecureScore™: 7.5/10

Medical Alert and Alert1 medical alert systems are designed to provide an immediate emergency response when they receive an alert. Both companies offer at home and away features that allow customers to be secure in the knowledge that help is on the way.

Overview: Medical Alert vs Alert1

Medical Alert and Alert1 are both cellular-driven platforms that allow for immediate emergency connectivity. Although both companies provide quality devices and reliable service, they have a shorter range in terms of coverage away from the base unit. They are moderately priced for the features and services you receive.

  • Alert1 uses a third-party monitoring service
  • Medical Alert uses cellular service provided by AT&T
  • Both companies offer coverage across the country
  • Medical Alert is supported by both landline and cellular coverage
  • Multiple languages are supported by each company (Medical Alert -140, Alert1 – 190)

Similarities: Alert1 vs Medical Alert

Medical Alert and Alert1 offers fall detection and intrusion protection with their more advanced packages. Both companies provide a choice of wearable devices that are waterproof and reliable when used within the appropriate range of the base unit.

  • Devices are easy to use
  • Easy to follow instructions for self-installation and set up
  • No cancellations fees
  • No long-term contracts, agreements or commitments
  • Both offer 24/7 professional monitoring even though Alert1 does not own their call centers

Differences: Alert1 vs Medical Alert

The main difference between Medical Alert and Alert1 has to do with coverage in terms of both area and call centers. Alert1 also charges an activation if the customer chooses not to prepay for their service.

  • Medical Alert offers a caregiver app so the family can check up on the customer
  • Alert1 charges an activation fee of $59.95 if the customers choose to pay by the month
  • Medical Alert also provides services to Canada, the Virgin Islands, and Puerto Rico
  • Customers must sign a service agreement with Medical Alert
  • Alert1 does not own its call centers but provides 24/7 monitoring through a third-party service


Medical Alert offers waterproof devices that have GPS-capabilities. Packages are available for both at home and away coverage that is both reliable and time-efficient. Fall detection is offered in the higher priced packages. Two-way communication is available with the base unit.

Fall detection is optional with Alert1. Two-communication is also available. Devices are designed to be extremely reliable and are waterproof so they can be worn in the shower. Customers can press the call button an unlimited amount of time without incurring any penalties.


Medical Alert customers need to sign a service agreement but are not obligated to a long-term contract. They can cancel at any time without penalty.

There are no contracts, service agreements, or long-term commitments with Alert1. They do, however, charge a $59.95 activation fee if the customer chooses to pay by the month.


Medical Alert offers different pricing options depending on whether landline or cellular service is chosen. It costs $19.95 per month (monthly or semi-annually) for the In-home Landline option. The annual charge is $18.29 per month. The In-home without a Landline uses cellular service only and starts at $29.95 per month, $27.95 semi-annually, or $25.62 annually.

The monthly charge for Alert1 service is $19.95. If you choose to pay by the month, you will be charged a $59.95 activation fee. There is also a $59.95 fee to replace Help buttons that are damaged, lost, or stolen. Alert1 does not charge for their equipment, but it costs $500 to replace damaged bases or mobile units.


Medical Alert offers waterproof pendants and wristbands that have been proven to be reliable. Bases provide two-way communication with fall detection and home intrusion add-ons available.

In addition to Alert1's wristbands, pendants, and clip-on devices, you will also receive a base unit. Help buttons are also available for added protection. If you choose, you can include a smoke alarm for an extra $10 per month.


Both systems are easy to install and do not require an appointment or a visit from a professional technician.

Emergency Connections

Medical Alert offers both landline and cellular connectivity that allows for an immediate response once an alert has been received. The call center will dispatch EMS personnel as well as notify family members of the event.

Alert1's third-party monitoring centers provide immediate response in terms of notifying EMS teams and calling or texting the customer's family members.

Summary: Medical Alert vs Alert1

Medical Alert is a simple, easy to use system that offers waterproof devices and reliable service. It's a good choice if you want a longer range from the base unit. It's also a good choice if you want to customize your system.

Alert1 is an excellent choice for customers who want a basic service with low fees and no contracts. The service is extremely reliable and offers almost immediate EMS response once an alert has been received.

Read our full review of Medical Alert