Life Alert and Medical Guardian offer services that fall on both ends of the spectrum. While Life Alert is a better choice for someone who is less active, Medical Guardian offers a wide range of services to meet the customer's needs both while they are at home and when they are away.
Overview: Life Alert vs Medical Guardian
Life Alert has been around for many years and has an established reputation for high-quality, reliable service. Medical Guardian continues to build a name for itself with new devices and features that offer customers the ability to personalize their package and tailor it to meet their needs.
- Both companies offer 24/7 professional monitoring for nationwide service
- Both companies support multiple language platforms (Medical Guardian 200, Life Alert 100)
- Life Alert requires a 3-year contract
- Life Alert charges an installation fee for professional installation
- Medical Guardian does not charge for installation, activation, or equipment
Similarities: Medical Guardian vs Life Alert
Life Alert and Medical Guardian offer devices that are technologically advanced. Devices are waterproof and capable of providing fall detection both at home and away. The fact that both companies support multiple languages allows for a more diverse customer base and a higher level of quality service.
- Devices from both companies are waterproof
- Two-way communication is offered by both companies
- Fall detection is available with the more advanced packages
- Professional 24-hour monitoring services staffed by certified personnel
- Both offer texts or phone calls to numbers on the client's call list in addition to notifying emergency responders
Differences: Medical Guardian vs Life Alert
The main differences between Life Alert and Medical Guardian involve the installation and the overall transparency of the pricing and what each package includes. Life Alert prefers that its customers allow the company to perform the installation (which costs anywhere from $96 to $200). Medical Guardian charges no additional fees for equipment, activation, or installation and allows its customers to install their own equipment.
- Life Alert requires that customers agree to a 3-year contract
- Medical Guardian only asks customers to sign a 90-day service agreement
- Life Alert prefers that customers choose professional installation for their system
- Life Alert offers a mobile app
- Medical Guardian has a Price Lock guarantee on their package prices
Life Alert offers pendants, shower/hallway buttons, and wristbands for in-home coverage. They also offer a mobile app and cell phone for individuals who venture outside the home. Fall detection and home intrusion are optional services that can be added to packages.
Medical Guardian offers the traditional pendant, clip-on, and wristband options. Devices are waterproof and offer two-way communication. They also can include a lock box and medical history card so that emergency responders don't have to break into the home to gain access.
3-year contracts are required for Life Alert services
Medical Guardian does not require a contract, but does request that a 90-day service agreement is signed to start service.
Life Alert pricing varies by package and what is included in each one. Basic pricing starts at $50 per month and increases to approximately $90 per month. Home intrusion and fall detection can be added for an additional charge. There is also a charge for the professional installation ranging from $96 to $200.
Medical Guardian's Classic Guardian package starts at $29.95 a month. The Home Guardian is $34.95 each month. The Active Guardian runs $49.95 each month. Lastly, the Mobile Guardian is $39.95 every month. There is also a Family Plan option that starts at just under $80 per month and offers devices for your spouse.
In addition to the base unit, Life Alert offers pendants, wristbands, and shower/hallway buttons. The wearable devices are waterproof and offer two-way communication. A cell phone option is available that extends coverage to outside the home. Fall detection and home intrusion options can be included.
Medical Guardian's equipment line starts with the base unit. You can include the traditional pendant, clip-on, and wristband. Wearable devices are waterproof and can be worn in the shower. They also offer two-way communication.
Life Alert prefers each customer schedule an appointment so that their medical alert system can be professionally installed.
Medical Guardian's medical alert system can be installed by the customer if the instructions are followed.
Life Alert offers 100% wireless service that runs off of a cellular connection. If an emergency occurs, emergency responders are notified immediately along with any numbers that have been placed on the customer's contact list.
Medical Guardian's base unit runs off of a landline, but does have cellular capabilities. Emergency responders are dispatched as soon as an alert is received. Any numbers on the customer's contact list are also notified by phone or text.
Summary: Life Alert vs Medical Guardian
Life Alert is a good choice for individuals who prefer to have coverage in their home. They are a little more expensive but are ideal for someone who wants years of experience and a trusted brand name.
Medical Guardian offers a well-rounded system and is a good choice for someone who is looking for ease of use and convenience. The prices are affordable for the services and features you receive.