Learn More About Life Alert & Medical Alert

Life Alert Logo
SecureScore™: 7.7/10

Medical Alert Logo
SecureScore™: 7.5/10

Life Alert and Medical Alert systems are sophisticated systems and are reliable to the extent that their technology allows them. Both have devices that are waterproof and can be used in the shower. They also offer two-way communication.

Overview: Life Alert vs Medical Alert

Both Life Alert and Medical Alert guarantee rapid response times in terms of dispatching emergency response teams. Life Alert and Medical Alert provide coverage through cellular service options. Both are well known throughout the industry and have A+ ratings with the Better Business Bureau.

  • Medical Alert is supported by AT&T cellular service
  • Both companies offer nationwide coverage
  • Life Alert has a range of approximately 800 feet from the base
  • Life Alert requires a 3-year contract
  • Medical Alert offers packages for both landline and cellular service

Similarities: Medical Alert vs Life Alert

The pendants offered by the Life Alert and Medical Alert systems are similar in that they offer reliable and effective communication to emergency response personnel as well as the contacts provided to the call center. They both offer nationwide cellular coverage with both home and away features.

  • Wearable devices are waterproof
  • 24/7 professional monitoring services
  • All monitoring centers are located in the United States
  • Both offer fall detection options
  • Supports multiple languages (Life Alert – 100, Medical Alert – 140)

Differences: Medical Alert vs Life Alert

There are many differences between the Life Alert and Medical Alert systems. One of the biggest differences is due to the limited range of the Life Alert system. At 800 feet, the range is minimal but extends much farther when the GPS-enabled cell phone is used.

  • Life Alert requires a 3-year contract
  • Medical Alert does require a service agreement
  • Life Alert offers a cell phone option that makes up for the short range of the in-home option
  • Medical Alert offers services outside the United States, in Canada, Puerto Rico, and the Virgin Islands
  • Medical Alert offers the 365Access Caregiver app


Life Alert offers 24/7 monitoring through the pendant while at home and through the use of a GPS-enabled cell phone when away. Devices are capable of reporting falls, accidents, home intrusions, and mobile emergencies. Life Alert also offers a mobile app feature.

Medical Alert offers 24/7 monitoring for both at home and away. Its devices are GPS-enabled and waterproof. Fall detection is also offered as part of advanced packages. The base unit is the only part of the system that allows for two-way communication.


Life Alert requires a 3-year contract with no prepayment options.

Medical Alert only requires a monitoring service agreement, but no long-term contract. A subscriber can cancel their service at any time.


The prices for Life Alert's packages range from $49.95 to $89.95 per month. The company offers several package options depending on what level of protection is desired and whether or not you want home intrusion and fall protection. Installation fees can range from $96 to $200. There is no charge for activation.

Medical Alert offers an In-Home with Landline option for $19.95 a month for monthly and semi-annual plans. The annual charge for this package is $18.29 a month. The In-Home without a Landline starts at $29.95 a month/$27.95 semi-annually/$25.62 annually. The In-Home without a Landline uses only cellular service.


Life Alert offers a variety of equipment options including the base unit with two-way communication. Other devices include waterproof pendants and wristbands, as well as shower buttons. There is also a GPS- enabled cell phone/app that can be used.


Life Alert requires professional installation. An appointment must be made through the call center to set up a time for the installation to take place.

Medical Alert is simple to install and can be set up in a matter of minutes.

Emergency Connections

Life Alert has the capability of supporting several different languages. Technicians are notified through a cellular signal. They will dispatch emergency responders as quickly as possible, as well as notifying numbers that are listed on the customer's call list.

Medical Alert uses both landline and cellular connectivity to maintain direct and immediate contact with call centers. Emergency personnel are dispatched immediately to the person's location and contacts are notified by text or phone.

Summary: Life Alert vs Medical Alert

Life Alert is a good choice for family members who aren't as active. Although the company does offer a cell phone option that can be used when they leave their home. It's somewhat expensive but is known for its reliability.

Medical Alert packages offer multiple packages and different device options for those who would prefer to be able to choose the one they prefer. With its extensive range, it's a great choice for individuals who are active and on the go.

Read our full review of Life Alert

Read our full review of Medical Alert