Frontpoint and CPI Security both offer state of the art equipment and are in business to provide the highest level of home security possible to all of its customers. Both systems provide adequate coverage, while Frontpoint is known for a higher quality of customer service and increased transparency in terms of contracts and obligations.
Overview: Frontpoint vs CPI Security
Frontpoint is one of the most prominent of well-known home security companies. Their customer service is highly ranked and the packages they offer are affordable for the types of features and services that are included. CPI Security offers many of the same features and services in packages that can be easily customized. CPI is about average in terms of price, but could do better in terms of customer service.
- Long term contracts
- CPI is limited in terms of service area
- Neither requires a landline
- Frontpoint requires a credit check
- CPI offers free, professional installation
Similarities: CPI Security vs Frontpoint
Both Frontpoint and CPI Security offer video surveillance and 100% wireless monitoring systems. They both require contracts that will keep the consumer locked into an agreement for a minimum of three years. (CPI requires a 39-month contract.)
- Cellular monitoring
- Video surveillance
- Long-term contracts
- Notifications and text alerts
- Affordable pricing for the services offered
Differences: CPI Security vs Frontpoint
The major differences between the two companies revolve around their overall reputation, transparency, and the quality of their customer service. While Frontpoint requires a credit check, CPI requires a longer contract with professional installation. CPI's service area is also limited to the Southeastern area of the United States. Florida is not included.
- Frontpoint is known for it's exceptional customer service
- CPI requires a 39-month contract minimum
- CPI offers free, professional installation
- Frontpoint offers a 30-day money back guarantee
- CPI's packages can be customized to suit your individual needs
Frontpoint provides a Touch Screen control panel, crash and smash protection, mobile app compatability, video and still image screen capture, and environmental hazard protection. They also provide 100% cellular monitoring by a call center that is staffed 24 hours a day, 7 days a week.
In addition to their 24/7 monitoring, CPI Security offers a Touch Screen door lock, professional installation, audio/video verification, and doorbell recording options. They also provide a service warranty on all of their products.
Frontpoint requires a 3-year (36-month) contract with each of their packages. They also provide a 30-day money back guarantee.
CPI requires at least a 39-month contract to begin their service. They also include service warranties on their products.
Frontpoint has three main packages. The Protection package starts at $34.99 per month and requires a $99 equipment and activation fee. The Interactive Package starts at $44.99 per month and requires a $199.93 equipment and activation fee. The Ultimate Package starts at $49.99 per month and also requires a $199.93 equipment and activation fee.
CPI offers two plans. The Security Package costs $39.99 per month and the Smart Home Door Package starts at $49.99 per month. The charge expensive termination fees if you choose to cancel your contract for any reason.
Frontpoint offers a long list of equipment and devices designed to offer maximum security and convenience. Their list of equipment includes touch screen key panel, key fob, video cameras, environmental hazard sensors, entry/door sensors, garage door sensors, and much more.
CPI Security also offers a variety of equipment including indoor/outdoor cameras, garage door sensors, video doorbells, window/door sensors, smart thermostat, and light controls. You can also choose a touch screen door lock for added security.
Frontpoint offers do-it-yourself installation with all of their packages.
CPI provides free installation without any excessive fees or charges.
Frontpoint offers 100% cellular monitoring on a 24/7 basis. If they receive any type of alert, they can quickly notify the local authorities and have EMS dispatched to the area. Notifications and emails will be sent to you and others on your contact list.
CPI also offers cellular monitoring through a 24/7 monitoring service. A notification will be relayed to the local authorities whenever an alert is received. You and others on your contact list will receive text/email alerts as requested.
Summary: Frontpoint vs CPI Security
Frontpoint is the ideal choice for individuals who wants the choice of several different pieces of equipment backed by a solid reputation. The packages are affordable and most contain a sufficient number of devices to effectively protect most single-family homes.
Although CPI's reputation isn't as strong as other home security companies, they are a good choice if you want to design your own home security package and live in the southeastern portion of the United States.